Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.3
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Our guesthouse is a Cambodian run family guesthouse. It is located in the center of Siem Reap city , very peaceful, relaxed atmosphere, very clean. Our staff are very friendly,honest , helpful and reliable. Our guesthouse has 19 rooms ( fan and A/C rooms). All room rates include breakfast,free wifi and free pick up.
Each standard A/C room has a private bathroom (hot and cold water shower), cable TV with 80 channels and a fridge ,A/C, and Free WiFi inside.
Each basic room with fan has private bathroom(cold water shower),cable TV with 80 channels, and Free WiFi inside.
All room rates of A/C rooms and fan rooms include:
Breakfast.
Free WiFi for all rooms ,Free internet at the lobby.
We offer FREE Pick up from the bus station, airport or pier.If the guests would like to have free pick up ,they should inform our guesthouse about their arrival details at least one day (24 hours) before their arrival in Siem Reap.

We're going to do our best to make your stay in Siem Reap in our guesthouse service enjoyable and unforgettable.We hope that you will enjoy your holiday in Siem Reap Angkor Cambodia by our service management.You will be satisfied with our Khmer hospitality services.
Check-in : is at 14h00
Check-out is at 12h00
We are always flexible : when we do not have many guests , we will let you stay until 17h00 ,you do not need to pay extra for late check out.
When we have rooms for guests , we will give guests the rooms,when they arrive at our guesthouse early.They do not need to pay for early check-in. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.9

  • Location 8.2

  • Staff 9.1

  • Atmosphere 7.4

  • Cleanliness 7.9

  • Facilities 7.8


Latest Reviews

  • 9.4

    Superb

    14 Nov 2019
    I stayed at guesthouse 2 as I accidentally went to the wrong one, the staff are lovely and really friendly, the rooms are very clean, there's not much to do in stung treng that isn't very expensive (I think the cheapest tour is $50) but if your a travelling as a family or big group so cost is split would stay here
    England, Male, 18-24
  • 9.4

    Superb

    08 Nov 2019
    I really enjoyed my stay here. I was looking for an inexpensive private room after staying in too many small bed hostels with a bunch of party people... this was my spot! The staff was so nice, my room was clean, a big bed in a decent sized room for a small price. Only complaint was no hot water... although it’s so hot here that’s not exactly an issue so much as a luxury.
    USA, Female, 25-30
  • 9.4

    Superb

    27 Oct 2019
    Mr and Mrs Samso are 2 very unique hosts. They are so kind and welcoming and will help to make your stay in Siem Reap worth your while! The hostel is excellent, breakfast made fresh for you daily, staff are all very polite and helpful. The only downfall was there are a lot of small ants in the room. Not really their fault, ants get into everything! I highly recommend staying here if you want a safe place run by 2 honest and hardworking people. Well done!
    Canada, Female, 25-30
  • 9.1

    Superb

    27 Sep 2019
    Sam So, his wife, and his employees went out of their way to make our trip special. In addition to offering competitively priced tours and a delicious breakfast, Sam So and his wife personally drove us to the airport in a thunderstorm when I had been mistaken about whether I needed to arrange our own tuktuk for airport drop off. Sam So is also a survivor of the war with a very interesting story. I would stay here again!
    USA, Mixed Group, 31-40
  • 8.9

    Fabulous

    20 Aug 2019
    Very helpful hostess who organised our tours and transfers; everything ran smoothly. We even had a free late checkout and an express laundry service organised for us. Very calm and peaceful guesthouse. Good. For relaxing.
    England, Couple, 31-40
  • 8.9

    Fabulous

    22 Jun 2019
    Very nice Guesthouse, very friendly staff. I would stay here again, or their other location on Seim Reap.
    USA, Male, 31-40
  • 8.3

    Fabulous

    04 Jul 2019
    Great location, good guesthouse, decent breakfast included. Only always double check with an owner about agreed services (airport pickup, tuk tuk service) and time. She forgot two times, on the other hand she always appologized and gave some money back.
    Czech Republic, Couple, 31-40
  • 8.0

    Fabulous

    26 Jul 2019
    Simple, quiet guest house. Not a good place to meet other travelers - this is more of a traditional hotel. A/C may cost extra (it's not included in every room type). Staff are very friendly and helpful!
    USA, Female, 25-30
  • 6.6

    Good

    18 Nov 2019
    I really wanted to like this place because the staff were so nice but sadly, I won’t be back. There was a cluster of ants on the floor near the bed, as if a piece of food had been left there. Ants were also coming out from behind the bathroom sink and from behind the light switch by the door. My main problem with the room was the noise. Children playing, crying, screaming and shrieking, along with what sounded like someone hacking up a lung next door, and employees shouting and laughing early
    USA, Male, 41+
  • 4.6

    Rating

    23 Nov 2019
    This is a budget hotel you might get what you pay for. The staff slept in the office which was fine but only two ladies spoke English and we’re rarely around to help unless to sell something. I managed to book a room with out A/C or breakfast. I then had to pay and extra 5usd/night. Clearly a game they were waiting to play. As for breakfast 3$/person for eggs toast and coffee we happily opted to go to the local noodle shop around the corner. Finally the hotel was dirty and not maintained.
    USA, Couple, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Meals Available
  • Restaurant
Entertainment
  • Wi-Fi


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