Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.

Additional Terms and Conditions

According to our Policies, Terms and Conditions GROUP BOOKINGS HAVE TO BE FULLY PAID TWO WEEKS PRIOR TO ARRIVAL. Please beware your credit card has enough credit for that time. If you prefer to pay your booking through bank transfer please contact me in order to inform you our bank details.
If you make your group booking within the 15 days prior to arrival, please note that the hostel will charge the full amount in your credit card at the confirmation time.
In case your credit card does not work and we do not have any other payment method, we will make contact with you and if no response is given within the next 24 hours, the hostel reserves the right to cancel the booking. There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.
We must to receive the following information of each member of the group one week before arrival: Arrival Time, Name, Surname, Birth Date, ID Type, ID Number, Issue Date (not expiry), Gender, Nationality and Accommodation details (who will sleep with who in each room). Spain National Police request all this information according to the local law and on the other hand this information allows us to offer you a better service by making the check-in procedure faster and comfortable. Also be aware that we will ask 10 euros per person as a security deposit for damages coverage and for the use of keys and linen. It will also be assigned in case of alcohol disrupting behaviors and related. This amount will be refund at check out if no incident has occurred.
Group leader have to sleep at the hostel in all cases. Please inform the group leader to have ready at check-in moment all the IDs of the persons to check the information and the total amount of the deposit.
Special services like breakfast, meals or dinners could be asked by email in order to send you the rates and information. Also tours and other services.
Thanks and Kind Regards

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

According to our Policies, Terms and Conditions GROUP BOOKINGS HAVE TO BE FULLY PAID TWO WEEKS PRIOR TO ARRIVAL. Please beware your credit card has enough credit for that time. If you prefer to pay your booking through bank transfer please contact me in order to inform you our bank details.
If you make your group booking within the 15 days prior to arrival, please note that the hostel will charge the full amount in your credit card at the confirmation time.
In case your credit card does not work and we do not have any other payment method, we will make contact with you and if no response is given within the next 24 hours, the hostel reserves the right to cancel the booking. There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.
We must to receive the following information of each member of the group one week before arrival: Arrival Time, Name, Surname, Birth Date, ID Type, ID Number, Issue Date (not expiry), Gender, Nationality and Accommodation details (who will sleep with who in each room). Spain National Police request all this information according to the local law and on the other hand this information allows us to offer you a better service by making the check-in procedure faster and comfortable. Also be aware that we will ask 10 euros per person as a security deposit for damages coverage and for the use of keys and linen. It will also be assigned in case of alcohol disrupting behaviors and related. This amount will be refund at check out if no incident has occurred.
Group leader have to sleep at the hostel in all cases. Please inform the group leader to have ready at check-in moment all the IDs of the persons to check the information and the total amount of the deposit.
Special services like breakfast, meals or dinners could be asked by email in order to send you the rates and information. Also tours and other services.
Thanks and Kind Regards

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/22

Samay Hostel Sevilla

Menendez Pelayo 13 , Seville, Spain
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We have years of experience and are located in the heart of Seville's oldest and most romantic neighbourhood, Barrio Santa Cruz. Take a stroll through these dim, mazelike streets and alleyways and bask in the city's ancient past. You can stuff your belly in one of the many tapas bars located just outside our doors. If it's flamenco or bullfighting you're after, we're a stone's throw from the bullring and some of Seville’s best flamenco bars.

The Samay Team of backpackers and independent travellers have created the perfect space for those who want more from their hostel. Our rooms are ensuite. What are you waiting for – better conditions?! Impossible!

We have completely restored a traditional Sevillian town house, adding our own unique touches to better serve you. Our spacious, designer, well-lit and ensuite dorm rooms keep you comfortable.
The Samay touch means never-ending hot water, premium mattresses, sturdy hand-crafted bunk beds, personal safes, free lockers, key card access, air conditioning, central heating and free linen and towels for rent (1€). All rooms with bathroom ensuite. Don’t worry about bringing your sleeping bag; the beds have clean sheets when you get here. In winter we also provide blankets, seeing that it can be quite cold in Spain. Don't forget to bring your beach towel in summer!

There are no surprises on arrival – many services are included in our prices. We help you stay connected with Wi-Fi ZONE (not in the rooms, so you can rest all night long), high-speed Internet and guest phone services. We also offer free city maps, a relaxing social lounge and games. You can enjoy your own book or read someone else’s book from the book swap.

Our fully equipped kitchen features pots and pans, crockery and cutlery, so you can enjoy yourself inventing a new dish or trying out Spanish cuisine.

Did we mention the terrace? Ours is the best rooftop terrace in all of Seville. Whether you want to catch the last rays of light from the setting Andalucian sun or just enjoy a good book or conversation, our terrace has you covered.

Someone from our friendly, multi-lingual staff is available 24 hours a day to help you with whatever you need, with the kind of information about Seville that only city insiders know. As our guests come from all over the world and not everyone speaks Spanish, we can help you out in English, Italian, French, Portuguese, Croatian and Korean.

When you have finally decided where you're off to next, you can always leave your luggage with us free of charge so that you don't have to carry your backpack around while you're waiting for your bus or train or plane!

See you soon!




Please note that guests younger than 18 years old and travelling alone, or guests with children under the age of 10, must book a private room.

Important: we do not accept groups of more than 10 people online.

If you book for a group of people, we can’t guarantee you’ll all be placed in the same room. Please send us an email three days before arrival asking to be put in the same room and we’ll do our best.

Original passport required on arrival!

We have a 48hr cancellation policy. Cancellations must be made by email by 12 noon the day before your scheduled arrival date.

Check-in: 14:00.
Check-out: 12:00

Special conditions apply for bookings during the periods of Semana Santa and the Feria de Abril.

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 9.3

  • Staff 9.2

  • Atmosphere 8.4

  • Cleanliness 8.5

  • Facilities 8.4


Latest Reviews

  • 9.7

    Superb

    31 Oct 2018
    I enjoyed my stay in Samay hostel. Staff were super friendly and helpful. Location is also really good, next to the old city. Nice that you can get breakfast in the hostel just for 2,50 €.
    Latvia, Female, 25-30
  • 8.9

    Fabulous

    04 Nov 2018
    The lady on the desk was so lovely and friendly. We had a large private room which was very comfortable. Good location close to bus station and attractions. Great value for money. Kitchen did get very busy with everyone cooking dinner but that can’t really be helped with the limited space. Also there were limited cooking utensils/ pans etc. But enjoyed our stay and would recommend! There are lots of nice restaurants walking distance.
    Australia, Couple, 25-30
  • 8.9

    Fabulous

    01 Nov 2018
    Very clean and modern, friendly staff and a short walk to the city centre. I would definitely stay here again.
    Australia, Female, 18-24
  • 8.9

    Fabulous

    22 Oct 2018
    Loved this hostel. Staff were very friendly and helpful, location was fantastic and facilities were everything we needed. Would definitely stay here again and recommend to others.
    New Zealand, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines

Awards

  • 2006

    1st, Hostel Chain

Nominations

  • 2012

    Worldwide Medium Hostel

View all Award Winners

Policies

  • Credit Cards Accepted
  • No Curfew

Things to Note

Important: we do not accept groups of more than 10 people online.

If you book for a group of people, we canât guarantee youâll all be placed in the same room. Please send us an email three days before arrival asking to be put in the same room and weâll do our best.

Original passport required.

We have a 48hr cancellation policy. Cancellations must be made by email by 12 noon the day before your scheduled arrival date.

Check-in: 1400.
Check-out: 12 noon.
Itâs very important to us that you feel comfortable here at Samay Hostels Seville during your stay, so we want you to be able to feel free to arrive and leave at any time during the day.

Special conditions apply for bookings during the periods of Semana Santa and the Feria de Abril.


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