Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.

Additional Terms and Conditions

According to our Policies, Terms and Conditions GROUP BOOKINGS HAVE TO BE FULLY PAID TWO WEEKS PRIOR TO ARRIVAL. Please beware your credit card has enough credit for that time. If you prefer to pay your booking through bank transfer please contact me in order to inform you our bank details.
If you make your group booking within the 15 days prior to arrival, please note that the hostel will charge the full amount in your credit card at the confirmation time.
In case your credit card does not work and we do not have any other payment method, we will make contact with you and if no response is given within the next 24 hours, the hostel reserves the right to cancel the booking. There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.
We must to receive the following information of each member of the group one week before arrival: Arrival Time, Name, Surname, Birth Date, ID Type, ID Number, Issue Date (not expiry), Gender, Nationality and Accommodation details (who will sleep with who in each room). Spain National Police request all this information according to the local law and on the other hand this information allows us to offer you a better service by making the check-in procedure faster and comfortable. Also be aware that we will ask 10 euros per person as a security deposit for damages coverage and for the use of keys and linen. It will also be assigned in case of alcohol disrupting behaviors and related. This amount will be refund at check out if no incident has occurred.
Group leader have to sleep at the hostel in all cases. Please inform the group leader to have ready at check-in moment all the IDs of the persons to check the information and the total amount of the deposit.
Special services like breakfast, meals or dinners could be asked by email in order to send you the rates and information. Also tours and other services.
Thanks and Kind Regards

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

According to our Policies, Terms and Conditions GROUP BOOKINGS HAVE TO BE FULLY PAID TWO WEEKS PRIOR TO ARRIVAL. Please beware your credit card has enough credit for that time. If you prefer to pay your booking through bank transfer please contact me in order to inform you our bank details.
If you make your group booking within the 15 days prior to arrival, please note that the hostel will charge the full amount in your credit card at the confirmation time.
In case your credit card does not work and we do not have any other payment method, we will make contact with you and if no response is given within the next 24 hours, the hostel reserves the right to cancel the booking. There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.
We must to receive the following information of each member of the group one week before arrival: Arrival Time, Name, Surname, Birth Date, ID Type, ID Number, Issue Date (not expiry), Gender, Nationality and Accommodation details (who will sleep with who in each room). Spain National Police request all this information according to the local law and on the other hand this information allows us to offer you a better service by making the check-in procedure faster and comfortable. Also be aware that we will ask 10 euros per person as a security deposit for damages coverage and for the use of keys and linen. It will also be assigned in case of alcohol disrupting behaviors and related. This amount will be refund at check out if no incident has occurred.
Group leader have to sleep at the hostel in all cases. Please inform the group leader to have ready at check-in moment all the IDs of the persons to check the information and the total amount of the deposit.
Special services like breakfast, meals or dinners could be asked by email in order to send you the rates and information. Also tours and other services.
Thanks and Kind Regards

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/22
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We have years of experience and are located in the heart of Seville's oldest and most romantic neighbourhood, Barrio Santa Cruz. Take a stroll through these dim, mazelike streets and alleyways and bask in the city's ancient past. You can stuff your belly in one of the many tapas bars located just outside our doors. If it's flamenco or bullfighting you're after, we're a stone's throw from the bullring and some of Seville’s best flamenco bars.

The Samay Team of backpackers and independent travellers have created the perfect space for those who want more from their hostel. Our rooms are ensuite. What are you waiting for – better conditions?! Impossible!

We have completely restored a traditional Sevillian town house, adding our own unique touches to better serve you. Our spacious, designer, well-lit and ensuite dorm rooms keep you comfortable.
The Samay touch means never-ending hot water, premium mattresses, sturdy hand-crafted bunk beds, personal safes, free lockers, key card access, air conditioning, central heating and free linen and towels for rent (1€). All rooms with bathroom ensuite. Don’t worry about bringing your sleeping bag; the beds have clean sheets when you get here. In winter we also provide blankets, seeing that it can be quite cold in Spain. Don't forget to bring your beach towel in summer!

There are no surprises on arrival – many services are included in our prices. We help you stay connected with Wi-Fi ZONE (not in the rooms, so you can rest all night long), high-speed Internet and guest phone services. We also offer free city maps, a relaxing social lounge and games. You can enjoy your own book or read someone else’s book from the book swap.

Our fully equipped kitchen features pots and pans, crockery and cutlery, so you can enjoy yourself inventing a new dish or trying out Spanish cuisine.

Did we mention the terrace? Ours is the best rooftop terrace in all of Seville. Whether you want to catch the last rays of light from the setting Andalucian sun or just enjoy a good book or conversation, our terrace has you covered.

Someone from our friendly, multi-lingual staff is available 24 hours a day to help you with whatever you need, with the kind of information about Seville that only city insiders know. As our guests come from all over the world and not everyone speaks Spanish, we can help you out in English, Italian, French, Portuguese, Croatian and Korean.

When you have finally decided where you're off to next, you can always leave your luggage with us free of charge so that you don't have to carry your backpack around while you're waiting for your bus or train or plane!

See you soon!




Please note that guests younger than 18 years old and travelling alone, or guests with children under the age of 10, must book a private room.

Important: we do not accept groups of more than 10 people online.

If you book for a group of people, we can’t guarantee you’ll all be placed in the same room. Please send us an email three days before arrival asking to be put in the same room and we’ll do our best.

Original passport required on arrival!

We have a 48hr cancellation policy. Cancellations must be made by email by 12 noon the day before your scheduled arrival date.

Check-in: 14:00.
Check-out: 12:00

Special conditions apply for bookings during the periods of Semana Santa and the Feria de Abril. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.3

  • Location 9.3

  • Staff 9.4

  • Atmosphere 8.5

  • Cleanliness 9.0

  • Facilities 8.5


Latest Reviews

  • 10.0

    Superb

    20 May 2019
    Friendly staff, good facilities and location. Recommend.
    Latvia, Male, 31-40
  • 9.7

    Superb

    14 May 2019
    A great hostel if you're looking for a few nights.
    USA, Male, 18-24
  • 9.4

    Superb

    15 May 2019
    This spot had friendly helpful staff and a very convenient location! Clean clean & and well run. Organized and good vibe. Security wasn't 100% but it was pretty good also! Elevator worked well and was convenient too. Would reccomend as solo traveler or with a small group.
    Canada, Female, 18-24
  • 9.4

    Superb

    25 Apr 2019
    Only here for one night but I loved it! The staff was really nice and welcoming. I stayed in a 6 female bedroom and it was only 4 of us and it was good I just wished there were outlets near the bed. Other than that I would definitely recommend and would probably stay again if I’m ever in the area again
    USA, Female, 18-24
  • 8.9

    Fabulous

    21 May 2019
    Amazing location and great value for the price! Close to all the major attractions, max 20 min walk. The staff were super friendly and helpful. Just a few complaints, the beds are kind of low so you can’t sit up in bed if you’re in the bottom bunk. There was also nowhere close to the bed to plug in your stuff (only outlets were on the opposite end of the room). Lock boxes were also not working (or just couldn’t figure out how to use them)
    Canada, Female, 25-30
  • 8.6

    Fabulous

    18 May 2019
    One bathroom for ten people is kinda a lot but there is a bathroom downstairs so it’s not too bad. Very cute terrace on the roof. I only wish the kitchen had been up there as well so I could cook and walk outside to eat. Great location
    USA, Female, 18-24
  • 8.0

    Fabulous

    03 May 2019
    This hostel was in an amazing location, and has probably the nicest staff there that I’ve ever met! But if you are a solo traveller I wouldn’t recommend staying here. The hostel doesn’t offer any kind of social events, and every person that stayed in my room arrived late in the evening and left very early in the morning the next day - so I didn’t really get to know anyone. Also there are no lockers in the bedrooms and the bunk beds are very low meaning you can’t sit on the bottom one
    England, Female, 18-24
  • 7.7

    Very Good

    18 May 2019
    very good hostel, a bit noisy because of the location, with clean large rooms, I asked for lower bed in the dorm and the staff was so helpful to provide this for me
    Bulgaria, Female, 41+
  • 6.0

    Good

    01 May 2019
    제가 가 본 호스텔 중 시설 제일 별로였구요 진짜 다시는 안 갈 거 같아요. 위치는 괜찮았는데 그게 다에요 정말. 그게 다. 시설도 별로고 커먼룸 바로 옆 방을 배정받아서 그런지 너무 시끄러웠고 방도 너무 습하고 추워서 1박만 했는데 바로 감기가 걸렸네요... 정말 너무 비추합니다. 침대 옆에 핸드폰 충전할 곳도 없구요 그냥 방 전체가 콘센트 3개인가 나눠써야했어요. 화장실도 별로였고 수건 유료입니다. 아 그리고 세탁시설 아예 없어요 아예. 정말 위치 말고는 장점이 없는 곳이에요 돈 조금 더 내고 다른 곳 가셔요ㅠㅠ
    South Korea, Mixed Group, 18-24
  • 2.0

    Rating

    05 May 2019
    I never made it to the hostel and they still charged me. I was under the impression that since I paid 2,50€ up front that was the only fee when I canceled. I will not be using hostel world or this hostel again, very disappointing. Thanks for listening.
    USA, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines

Awards

  • 2006

    1st, Hostel Chain

Nominations

  • 2012

    Worldwide Medium Hostel

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