Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.

Additional Terms and Conditions

According to our Policies, Terms and Conditions GROUP BOOKINGS HAVE TO BE FULLY PAID TWO WEEKS PRIOR TO ARRIVAL. Please beware your credit card has enough credit for that time. If you prefer to pay your booking through bank transfer please contact me in order to inform you our bank details.
If you make your group booking within the 15 days prior to arrival, please note that the hostel will charge the full amount in your credit card at the confirmation time.
In case your credit card does not work and we do not have any other payment method, we will make contact with you and if no response is given within the next 24 hours, the hostel reserves the right to cancel the booking. There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.
We must to receive the following information of each member of the group one week before arrival: Arrival Time, Name, Surname, Birth Date, ID Type, ID Number, Issue Date (not expiry), Gender, Nationality and Accommodation details (who will sleep with who in each room). Spain National Police request all this information according to the local law and on the other hand this information allows us to offer you a better service by making the check-in procedure faster and comfortable. Also be aware that we will ask 10 euros per person as a security deposit for damages coverage and for the use of keys and linen. It will also be assigned in case of alcohol disrupting behaviors and related. This amount will be refund at check out if no incident has occurred.
Group leader have to sleep at the hostel in all cases. Please inform the group leader to have ready at check-in moment all the IDs of the persons to check the information and the total amount of the deposit.
Special services like breakfast, meals or dinners could be asked by email in order to send you the rates and information. Also tours and other services.
Thanks and Kind Regards

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

According to our Policies, Terms and Conditions GROUP BOOKINGS HAVE TO BE FULLY PAID TWO WEEKS PRIOR TO ARRIVAL. Please beware your credit card has enough credit for that time. If you prefer to pay your booking through bank transfer please contact me in order to inform you our bank details.
If you make your group booking within the 15 days prior to arrival, please note that the hostel will charge the full amount in your credit card at the confirmation time.
In case your credit card does not work and we do not have any other payment method, we will make contact with you and if no response is given within the next 24 hours, the hostel reserves the right to cancel the booking. There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.
We must to receive the following information of each member of the group one week before arrival: Arrival Time, Name, Surname, Birth Date, ID Type, ID Number, Issue Date (not expiry), Gender, Nationality and Accommodation details (who will sleep with who in each room). Spain National Police request all this information according to the local law and on the other hand this information allows us to offer you a better service by making the check-in procedure faster and comfortable. Also be aware that we will ask 10 euros per person as a security deposit for damages coverage and for the use of keys and linen. It will also be assigned in case of alcohol disrupting behaviors and related. This amount will be refund at check out if no incident has occurred.
Group leader have to sleep at the hostel in all cases. Please inform the group leader to have ready at check-in moment all the IDs of the persons to check the information and the total amount of the deposit.
Special services like breakfast, meals or dinners could be asked by email in order to send you the rates and information. Also tours and other services.
Thanks and Kind Regards

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/22
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We have years of experience and are located in the heart of Seville's oldest and most romantic neighbourhood, Barrio Santa Cruz. Take a stroll through these dim, mazelike streets and alleyways and bask in the city's ancient past. You can stuff your belly in one of the many tapas bars located just outside our doors. If it's flamenco or bullfighting you're after, we're a stone's throw from the bullring and some of Seville’s best flamenco bars.

The Samay Team of backpackers and independent travellers have created the perfect space for those who want more from their hostel. Our rooms are ensuite. What are you waiting for – better conditions?! Impossible!

We have completely restored a traditional Sevillian town house, adding our own unique touches to better serve you. Our spacious, designer, well-lit and ensuite dorm rooms keep you comfortable.
The Samay touch means never-ending hot water, premium mattresses, sturdy hand-crafted bunk beds, personal safes, free lockers, key card access, air conditioning, central heating and free linen and towels for rent (1€). All rooms with bathroom ensuite. Don’t worry about bringing your sleeping bag; the beds have clean sheets when you get here. In winter we also provide blankets, seeing that it can be quite cold in Spain. Don't forget to bring your beach towel in summer!

There are no surprises on arrival – many services are included in our prices. We help you stay connected with Wi-Fi ZONE (not in the rooms, so you can rest all night long), high-speed Internet and guest phone services. We also offer free city maps, a relaxing social lounge and games. You can enjoy your own book or read someone else’s book from the book swap.

Our fully equipped kitchen features pots and pans, crockery and cutlery, so you can enjoy yourself inventing a new dish or trying out Spanish cuisine.

Did we mention the terrace? Ours is the best rooftop terrace in all of Seville. Whether you want to catch the last rays of light from the setting Andalucian sun or just enjoy a good book or conversation, our terrace has you covered.

Someone from our friendly, multi-lingual staff is available 24 hours a day to help you with whatever you need, with the kind of information about Seville that only city insiders know. As our guests come from all over the world and not everyone speaks Spanish, we can help you out in English, Italian, French, Portuguese, Croatian and Korean.

When you have finally decided where you're off to next, you can always leave your luggage with us free of charge so that you don't have to carry your backpack around while you're waiting for your bus or train or plane!

See you soon!




Please note that guests younger than 18 years old and travelling alone, or guests with children under the age of 10, must book a private room.

Important: we do not accept groups of more than 10 people online.

If you book for a group of people, we can’t guarantee you’ll all be placed in the same room. Please send us an email three days before arrival asking to be put in the same room and we’ll do our best.

Original passport required on arrival!

We have a 48hr cancellation policy. Cancellations must be made by email by 12 noon the day before your scheduled arrival date.

Check-in: 14:00.
Check-out: 12:00

Special conditions apply for bookings during the periods of Semana Santa and the Feria de Abril. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.2

  • Location 9.4

  • Staff 9.4

  • Atmosphere 8.5

  • Cleanliness 9.0

  • Facilities 8.5


Latest Reviews

  • 10.0

    Superb

    11 Jun 2019
    Excellent place to stay! 5 minutes walk from the train station and staff recommends all the right places to sightsee plus they have “free” morning and evening walking tours! Staff even help me book my Ryanair flight to Ireland! The staff rocks! The best! Highly recommend!
    USA, Male, 41+
  • 10.0

    Superb

    02 Jun 2019
    Excellent staff Very convenient location Breakfast for extra 2.5 euro but it was very good You can use kitchen anytime Every moment you can reach hot water for coffee and tea etc Thank you for your nice hospitality 😍
    Turkey, Male, 41+
  • 10.0

    Superb

    02 Jun 2019
    Great location, right behind old Town. Clean rooms, big safe lockers for wallets, documents, etc... Great, friendly stuff. €1 for a shower towel. First time in hostel and pleased a lot... I did have ear plugs though 🤣
    USA, Male, 31-40
  • 9.7

    Superb

    10 Jun 2019
    Loved my stay here, staff are super friendly and helpful! Only problem was the WiFi didn’t work in the rooms. Also there was only one power strip in a room of six beds so I couldn’t have my phone charging by my bed at night.
    USA, Female, 18-24
  • 9.7

    Superb

    30 May 2019
    The staff was super nice and welcoming, and very willing to answer all of my questions. The location was great, being right on the outskirts of the main area of town around the Cathedral and plaza de España. They were also willing to lock up my stuff at the beginning of each day, though all the people in my room were very nice, and each room has a special room key to get in. I felt very safe and would definitely stay here again next time I'm in Sevilla.
    USA, Female, 18-24
  • 9.7

    Superb

    29 May 2019
    Would definitely recommend Samay. Pablo and the other staff were very welcoming and gave us lots of advice on what to do, where to eat, etc. Room was large and clean with a large en suite and sturdy bunk beds. Ideal location for wandering to many main sites. Free tea and coffee!
    England, Female, 25-30
  • 9.4

    Superb

    09 Jun 2019
    Samay was a wonderful hostel for our short trip in Seville! The only issue I had with my stay is that the bathroom didn't have a shower curtain so the floor was soaking wet and a bit flooded after showers. Also, the wifi didn't reach our room but other than that, you definitely get your money's worth here!
    USA, Female, 18-24
  • 9.1

    Superb

    19 Jun 2019
    The staff at Samay Hostel are amazing; friendly, helpful and full of knowledge. The hostel itself is clean and the rooftop terrace is great for sunsets and socialising.
    South Africa, Female, 25-30
  • 8.3

    Fabulous

    06 Jun 2019
    Nice hostel in a good location. Clean, staff is very nice. The best part is the rooftop! I really recommend this place!
    Italy, Female, 25-30
  • 8.3

    Fabulous

    03 Jun 2019
    Recommended for short periods! The staff was really great!
    Ecuador, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines


Awards

  • 2006

    1st, Hostel Chain

Nominations

  • 2012

    Worldwide Medium Hostel

View all Award Winners

×