Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.

Additional Terms and Conditions

According to our Policies, Terms and Conditions GROUP BOOKINGS HAVE TO BE FULLY PAID TWO WEEKS PRIOR TO ARRIVAL. Please beware your credit card has enough credit for that time. If you prefer to pay your booking through bank transfer please contact me in order to inform you our bank details.
If you make your group booking within the 15 days prior to arrival, please note that the hostel will charge the full amount in your credit card at the confirmation time.
In case your credit card does not work and we do not have any other payment method, we will make contact with you and if no response is given within the next 24 hours, the hostel reserves the right to cancel the booking. There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.
We must to receive the following information of each member of the group one week before arrival: Arrival Time, Name, Surname, Birth Date, ID Type, ID Number, Issue Date (not expiry), Gender, Nationality and Accommodation details (who will sleep with who in each room). Spain National Police request all this information according to the local law and on the other hand this information allows us to offer you a better service by making the check-in procedure faster and comfortable. Also be aware that we will ask 10 euros per person as a security deposit for damages coverage and for the use of keys and linen. It will also be assigned in case of alcohol disrupting behaviors and related. This amount will be refund at check out if no incident has occurred.
Group leader have to sleep at the hostel in all cases. Please inform the group leader to have ready at check-in moment all the IDs of the persons to check the information and the total amount of the deposit.
Special services like breakfast, meals or dinners could be asked by email in order to send you the rates and information. Also tours and other services.
Thanks and Kind Regards

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

According to our Policies, Terms and Conditions GROUP BOOKINGS HAVE TO BE FULLY PAID TWO WEEKS PRIOR TO ARRIVAL. Please beware your credit card has enough credit for that time. If you prefer to pay your booking through bank transfer please contact me in order to inform you our bank details.
If you make your group booking within the 15 days prior to arrival, please note that the hostel will charge the full amount in your credit card at the confirmation time.
In case your credit card does not work and we do not have any other payment method, we will make contact with you and if no response is given within the next 24 hours, the hostel reserves the right to cancel the booking. There will not be any cancelation or member reduction refund after 2 weeks prior to arrival.
We must to receive the following information of each member of the group one week before arrival: Arrival Time, Name, Surname, Birth Date, ID Type, ID Number, Issue Date (not expiry), Gender, Nationality and Accommodation details (who will sleep with who in each room). Spain National Police request all this information according to the local law and on the other hand this information allows us to offer you a better service by making the check-in procedure faster and comfortable. Also be aware that we will ask 10 euros per person as a security deposit for damages coverage and for the use of keys and linen. It will also be assigned in case of alcohol disrupting behaviors and related. This amount will be refund at check out if no incident has occurred.
Group leader have to sleep at the hostel in all cases. Please inform the group leader to have ready at check-in moment all the IDs of the persons to check the information and the total amount of the deposit.
Special services like breakfast, meals or dinners could be asked by email in order to send you the rates and information. Also tours and other services.
Thanks and Kind Regards

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/22
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We have years of experience and are located in the heart of Seville's oldest and most romantic neighbourhood, Barrio Santa Cruz. Take a stroll through these dim, mazelike streets and alleyways and bask in the city's ancient past. You can stuff your belly in one of the many tapas bars located just outside our doors. If it's flamenco or bullfighting you're after, we're a stone's throw from the bullring and some of Seville’s best flamenco bars.

The Samay Team of backpackers and independent travellers have created the perfect space for those who want more from their hostel. Our rooms are ensuite. What are you waiting for – better conditions?! Impossible!

We have completely restored a traditional Sevillian town house, adding our own unique touches to better serve you. Our spacious, designer, well-lit and ensuite dorm rooms keep you comfortable.
The Samay touch means never-ending hot water, premium mattresses, sturdy hand-crafted bunk beds, personal safes, free lockers, key card access, air conditioning, central heating and free linen and towels for rent (1€). All rooms with bathroom ensuite. Don’t worry about bringing your sleeping bag; the beds have clean sheets when you get here. In winter we also provide blankets, seeing that it can be quite cold in Spain. Don't forget to bring your beach towel in summer!

There are no surprises on arrival – many services are included in our prices. We help you stay connected with Wi-Fi ZONE (not in the rooms, so you can rest all night long), high-speed Internet and guest phone services. We also offer free city maps, a relaxing social lounge and games. You can enjoy your own book or read someone else’s book from the book swap.

Our fully equipped kitchen features pots and pans, crockery and cutlery, so you can enjoy yourself inventing a new dish or trying out Spanish cuisine.

Did we mention the terrace? Ours is the best rooftop terrace in all of Seville. Whether you want to catch the last rays of light from the setting Andalucian sun or just enjoy a good book or conversation, our terrace has you covered.

Someone from our friendly, multi-lingual staff is available 24 hours a day to help you with whatever you need, with the kind of information about Seville that only city insiders know. As our guests come from all over the world and not everyone speaks Spanish, we can help you out in English, Italian, French, Portuguese, Croatian and Korean.

When you have finally decided where you're off to next, you can always leave your luggage with us free of charge so that you don't have to carry your backpack around while you're waiting for your bus or train or plane!

See you soon!




Please note that guests younger than 18 years old and travelling alone, or guests with children under the age of 10, must book a private room.

Important: we do not accept groups of more than 10 people online.

If you book for a group of people, we can’t guarantee you’ll all be placed in the same room. Please send us an email three days before arrival asking to be put in the same room and we’ll do our best.

Original passport required on arrival!

We have a 48hr cancellation policy. Cancellations must be made by email by 12 noon the day before your scheduled arrival date.

Check-in: 14:00.
Check-out: 12:00

Special conditions apply for bookings during the periods of Semana Santa and the Feria de Abril. View House Rules

Overview

Samay Hostel Sevilla is here to make your budget go further — with a central location to save travel costs and a rooftop terrace for beers at sunset. We've fully renovated this town house as a homely base where you can meet other travellers. The kitchen is the communal hub in the evenings, and you'll probably find one of our multilingual team hanging out here. They're all experienced backpackers with loads of local tips, so be sure to make time for a chat.

Location

You'll find us in the historic barrio of Santa Cruz, with the Real Alcázar, Seville Cathedral and the winding streets of the Jewish Quarter all a 10-minute walk away. Many of the city's famous flamenco bars are in this neighbourhood, so a night of traditional entertainment is just steps away. We're a 17-minute walk from Santa Justa Train Station. To reach us from Seville Airport, take the EA bus to Avenida Carlos V, and you'll be only a 10-minute walk away.

Rooms and Dorms

At Samay Hostel Sevilla, we value those little luxuries. As well as en-suite bathrooms, all our beds have handmade frames and come with free linen, plus extra blankets in winter. If you're looking for a calm retreat after a day of exploring, book one of our stylish private rooms, or if you'd like a more social experience, go for a mixed or female-only dorm.

Extras and activities

Take advantage of Andalusia's laid-back pace and spend the siesta hours lazing on the roof terrace. Alternatively, find a shady spot with a paperback from our book share, or get to know someone new over a board game. There's a second communal space inside with free Wi-Fi and a public computer: perfect for checking in with friends – and parents! Brought your own laptop? It'll be safe in a private locker while you're out snapping the sights.

View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.2

  • Location 9.4

  • Staff 9.4

  • Atmosphere 8.4

  • Cleanliness 9.0

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    26 Dec 2019
    It was a very nice place! The staff was always available for anything, Natalia was always smiling and taking care of everything in the kitchen :), keeping everything tidy!!! Great location... walking distance for everything!!!
    Colombia, Female, 25-30
  • 10.0

    Superb

    26 Dec 2019
    Great location, friendly staff, cozy hostel.
    USA, Male, 25-30
  • 10.0

    Superb

    21 Dec 2019
    Very good stay.great location. Clean and dry.very helpful. Great rooftop view. Quiet and well maintained.. Great price,,, only paid 11 euros a night. I was very pleased with the place. Met some friendly travelers there.
    Canada, Male, 41+
  • 9.4

    Superb

    22 Dec 2019
    The hostel is really nice, clean and secure. The staff is made up of work-awayers, which makes it very diverse. The atmosphere is chill. It is close to the old part of town and just 5 minute away from San Sebastian bus station (and a 20-30 minute bus ride away from Plaza de Armas bus station). To be improved: the fridge is a bit too small for the amount of people that can occupy the hostel, the "free food" sign for the fridge should be more obvious, more hooks/shelves/chair in the bathroom.
    Romania, Female, 31-40
  • 8.3

    Fabulous

    10 Jan 2020
    Should install curtains on the beds.
    USA, Couple, 18-24
  • 7.7

    Very Good

    13 Jan 2020
    Good place, had some mix ups with the staff, but overall very good.
    USA, Mixed Group, 18-24
  • 7.4

    Very Good

    25 Dec 2019
    The staff was great. The dorm mates were pigs and inconsiderate. The bunk beds noisy and top bunk needs to be raised so that person on bottom can sit up. More hooks in the bathroom and some shelving is needed.
    USA, Female, 41+
  • 7.1

    Very Good

    22 Jan 2020
    The staff was super nice and helpful at Samay. We did the free walking tour with Daniel at 11am, and it was awesome. My only complaint would be that it was very rainy while we were there and the roof was very leaky. But other than that, I would recommend staying here.
    USA, Female, 18-24
  • 6.9

    Good

    23 Jan 2020
    Some positives: private ensuite bathroom, nice staff, free walking tours, close to everything. Negatives: no lockers, short bunks (you'll bang your head every time you move), and, the biggest issue, it was very loud. I couldn't sleep between the street noise, people coming into the hostel, and noise from the common areas. I've slept better in 10 person dorms than I did in this 4 person dorm. The price was right, but because I couldn't sleep, I wouldn't stay here again
    USA, Female, 18-24
  • 6.0

    Good

    30 Dec 2019
    The room is the worst one I have ever lived in. At first I had a pretty good impression to the hostel because the staff are really nice and the lobby is furnished nicely. But the room stressed me out. I slept in the upper bunk bed where there are no fence around it. There are only one power strip in the whole room shared by 6 people. There are no bed light like any normal hostel do.
    Hong Kong China, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines


Awards

  • 2019

    1st, Hostel Chain

  • 2006

    1st, Hostel Chain

Nominations

  • 2012

    Worldwide Medium Hostel

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