Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

The name Buddy Bear was chosen after visiting a United Buddy Bear exhibition and falling in love with the concept and of course the beautiful bears. Being travelers we met amazing people all over the world and fully endorse the United Buddy Bear slogan:
'We have to get to know each other better, it makes us understand one another better, trust each other more, and live together more peacefully.'
The hostel is not only a place to meet fellow travelers and enjoy the "spiritual" tourism that San Marcos offers but also a place to meet local people, practice your Spanish and get to know the local culture.
San Marcos Buddy Bear Hostel is your perfect base to enjoy San Marcos, the spiritual town on the beautiful lake Atitlan. We are located just minutes away from yoga centers, shops, restaurants, the village center and of course the lake. Guests love our individually designed themed rooms, beautiful paintings, rooftop terrace, coffee shop and delicious free breakfast.

We offer affordable accommodation in shared dorms and private rooms. Guests can use our communal kitchen with free drinking water and the rooftop terrace to connect to other fellow travelers or just relax. Wi-Fi is available in all areas.
Paid laundry service
We organize shuttles to many popular destinations in and around Guatemala as well as private taxis to the airport or other destinations.

San Marcos Buddy Bear Hostel terms and conditions:

Cancellation policy: 48 h before arrival.

Check in from 13:00 to 20:00.
Check out before 11:00.

Payment upon arrival by cash.

Taxes (22%) are not included.
Breakfast is included, you can choose from 3 different options.

Reception hour from 08:00 to 22:00
We are looking forward to welcoming you soon. Please get in touch if you have any questions or need any information.
Your friends at the Buddy Bear hostel! View House Rules

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Reviews & Ratings

  • Value For Money 6.9

  • Security 7.1

  • Location 8.2

  • Staff 8.3

  • Atmosphere 6.8

  • Cleanliness 6.8

  • Facilities 6.8

Latest Reviews

  • 10.0


    06 Sep 2019
    Loved our stay here. The rooftop terrace is awesome and our room was clean and comfortable. The included breakfast was a nice bonus. 100% recommend.
    Australia, Couple, 25-30
  • 9.7


    10 Dec 2019
    Really enjoyed our stay at Buddy Bears! The roof terrace is great for reading, playing games or just watching the sunset. The private rooms are a great size with comfy beds. WiFi worked well, laundry service available and a really great breakfast included - with 3 options! Their little cafe is also a good option for lunch (awesome bagels!). Great value for money here and staff were super helpful.
    England, Couple, 25-30
  • 8.3


    15 Feb 2020
    The private room was nice and comfortable, although more expensive than elsewhere in Lake Atitlán. Clean, friendly staff. I had a friend in the dorm and those were less desirable than others I have stayed at in Lake atitlán as well. Food was ok. Not many people hangout at the hostel so there wasn’t much atmosphere. They could benefit from additional bathrooms which would help with cleanliness as well. Overall my stay was comfortable but could have been better.
    USA, Male, 25-30
  • 8.3


    23 Sep 2019
    The buddy bear hostel is a great place with a chill atmosphere close to the center of San Marcos. The work that is still going On at the hostel didn‘t disturb us at all. The people working there, especially the volunteers were very welcoming and while hanging out on the terrace we had interesting conversations with other hostel guests. We can only recommend it!
    Switzerland, Couple, 25-30
  • 8.0


    12 Feb 2020
    Buddy Bear Hostel was pleasant! They have private rooms which are nice, the dorms are ok. Not the most appealing but ok if your not spending much time in the dorms anyway. Very chill and quiet atmosphere. I really enjoyed their roof top terrace, huge open space with plenty of room to hang out, read or write with some volcano views. It also comes with a great breakfast included. Great location. Staff was friendly.
    USA, Female, 31-40
  • 4.6


    04 Jan 2020
    The pictures are completely misleading. The dorms are actually in a garage like room with bunk beds and mattresses on the floor. The bottom bunks are not even tall enough to sit up in making you feel trapped. The staff was very unhelpful, asked about booking their shuttle service and had no idea what to do. Was first charged a lower price then was told I needed to pay more because I booked on the website. So if you decide to stay here don’t even book just show up. Not enough characters to finish
    USA, Male, 18-24
  • 2.0


    01 Jan 2020
    Double booked multiple rooms and stole deposit money. Do yourself a favour and avoid this hostel in San Marcos, which is run by a bunch of chancers. Visit Hostel Del Lago instead which is next door.
    England, Male, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Sauna
  • Security Lockers
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Wi-Fi