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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In the event of a no show, 100% non refundable.

In the event of a downgrade in numbers, a 20% administration charge is payable on the loss.

In the event of an increase in numbers, no administration charge payable, but 10% of the increased balance will be immediately collected.

CHRISTMAS / NEW YEAR BOOKINGS. FULL PAYMENT WILL BE TAKEN AT TIME OF BOOKING. REFUNDS ONLY MADE IN CASE OF DOCTORS CERTIFICATE OTHERWISE NO REFUND GIVEN.

Additional Terms and Conditions

CHRISTMAS / NEW YEAR BOOKINGS. FULL PAYMENT WILL BE TAKEN AT TIME OF BOOKING. REFUNDS ONLY MADE IN CASE OF DOCTORS CERTIFICATE OTHERWISE NO REFUND GIVEN.

Additional Info:

All group bookings must be reconfirmed by email or telephone call to the hostel immediately after booking through hostelworld.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/4

Sandra's Backpackers Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Situated in a prime central location, Sandra's Hostel has recently been refurbished to make it one of the most modern and comfortable in Scotland.

The hostel is centrally located in the town within easy reach of amenities such as pubs, takeaways, restaurants, the nightclub, shops, gardens and more. It is also within short walking distance of both the sea-front and Thurso River. There are a wide variety of activities on offer as well as some stunning locations.

Run by experienced backpackers, we provide guests with their own keys and there is no curfew. Hot showers can also be availed of at no extra charge and the hostel also has disabled facilities available.

Please note that in the interest of all visitors' health and safety and with respect to our House rules, we reserve the right to allocate Guests to different, but equal, rooms for their own safety and comfort. Both our dorms are equally well-equipped. This is purely a measure to guarantee you have a pleasant time with us. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.5

  • Location 9.7

  • Staff 9.8

  • Atmosphere 8.7

  • Cleanliness 9.0

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    17 Sep 2020
    Sandra was lovely. Room was en suite and reasonably priced. Good location and free parking on the street right outside. Sandra and her lovely husband made us breakfast in the morning and shared lots of laughs and stories. Couldn’t recommend this place enough!
    England, All Male Group, 25-30
  • 10.0

    Superb

    01 Sep 2020
    The perfect place to stay if you’re on a budget and want somewhere that feels welcoming and homely. Sandra and her family couldn’t have done more for us if they’d tried! The place was clean and tidy, had everything we needed and for the middle of the highlands even the WiFi was good! We were given an en-suite room that we hadn’t even booked so this was a lovely surprise. Breakfast was fabulous, and free! Tea, coffee, toast, cereal, all you could possibly want! I’d definitely stay again x
    Scotland, Female, 18-24
  • 10.0

    Superb

    24 Aug 2020
    Staff was super friendly and highly recommended
    England, Male, 18-24
  • 10.0

    Superb

    26 Jul 2020
    A very nice, family run hostel. Thank you for reopening so soon. A total lifesaver for some like myself.
    England, Female, 31-40
  • 10.0

    Superb

    24 Feb 2020
    Its clean and the staff is extremely friendly
    New Zealand, Male, 18-24
  • 10.0

    Superb

    17 Feb 2020
    This was a last minute booking as my sailing to Orkney was cancelled and I was stranded in Thurso overnight. Despite the last minute booking everything was fantastic. The staff member who met me on the desk was lovely and so helpful, and showed myself and two others checking in all of the facilities personally as well as to our rooms. The room was nice and comfy, with good heating, an ensuite, television and double bed (that was SO COMFY!!!). Also had cereal, juices etc available for general use
    Scotland, Female, 18-24
  • 9.7

    Superb

    12 Sep 2020
    Great place to stay and make a base for North East coast. Very friendly Lady & her family running the place.
    Poland, Female, 31-40
  • 9.1

    Superb

    21 Oct 2019
    chilled laid-back atmosphere. Friendly, helpful staff. Appreciated being able to come and go during the day.
    Scotland, Male, 41+
  • 8.6

    Fabulous

    14 Aug 2020
    Sandra and her family are very helpful and welcoming. Thurso is a good place to access local facilities. We really enjoyed our stay.
    England, Couple, 41+
  • 7.7

    Very Good

    11 Aug 2020
    On street parking opposite the hostel, chippy across the road 😇 couple of pubs and restaurants nearby, room clean and tidy, cooking facilities on hand, would use again.
    Scotland, Male, 41+
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Facilities

Free
  • Free Breakfast
  • Linen Included
General
  • Bicycle Parking
  • Common Room
  • Security Lockers
Services
  • Bicycle Hire
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Restaurant


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