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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In the event of a no show, 100% non refundable.

In the event of a downgrade in numbers, a 20% administration charge is payable on the loss.

In the event of an increase in numbers, no administration charge payable, but 10% of the increased balance will be immediately collected.

CHRISTMAS / NEW YEAR BOOKINGS. FULL PAYMENT WILL BE TAKEN AT TIME OF BOOKING. REFUNDS ONLY MADE IN CASE OF DOCTORS CERTIFICATE OTHERWISE NO REFUND GIVEN.

Additional Terms and Conditions

CHRISTMAS / NEW YEAR BOOKINGS. FULL PAYMENT WILL BE TAKEN AT TIME OF BOOKING. REFUNDS ONLY MADE IN CASE OF DOCTORS CERTIFICATE OTHERWISE NO REFUND GIVEN.

Additional Info:

All group bookings must be reconfirmed by email or telephone call to the hostel immediately after booking through hostelworld.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/4

Sandra's Backpackers Hostel

Book more than 7 days in advance for Free Cancellation.
8.6
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Situated in a prime central location, Sandra's Hostel has recently been refurbished to make it one of the most modern and comfortable in Scotland.

The hostel is centrally located in the town within easy reach of amenities such as pubs, takeaways, restaurants, the nightclub, shops, gardens and more. It is also within short walking distance of both the sea-front and Thurso River. There are a wide variety of activities on offer as well as some stunning locations.

Run by experienced backpackers, we provide guests with their own keys and there is no curfew. Hot showers can also be availed of at no extra charge and the hostel also has disabled facilities available.

Please note that in the interest of all visitors' health and safety and with respect to our House rules, we reserve the right to allocate Guests to different, but equal, rooms for their own safety and comfort. Both our dorms are equally well-equipped. This is purely a measure to guarantee you have a pleasant time with us. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.5

  • Location 10.0

  • Staff 9.0

  • Atmosphere 7.5

  • Cleanliness 8.5

  • Facilities 8.5


Latest Reviews

  • 10.0

    Superb

    10 Sep 2018
    Good basic hostel right in the middle of Thurso. Bank at the end of the road, Indian and Chinese next door, chippy opposite.
    England, Male, 41+
  • 9.7

    Superb

    30 Nov 2018
    I got there a bit early and there was no one at reception, so I ended up wandering around Thurso for a little bit before I could get in. The weather was nice and the town is lovely though, so that was fine!! Also they were really nice about it, and everything was great once I was there. Just try to be as precise as you can about your check-in time if you have heavy bags or anything :)
    USA, Female, 18-24
  • 9.7

    Superb

    19 Aug 2018
    Had a great stay in one of the private rooms. Perfect location, close to the beach and also the shops/restaurants etc. Had a lovely modern ensuite with a good shower and the hostel had a large kitchen with milk and cereals to use free of charge. After a long journey it was perfect to save us a shopping trip. Would recommend, good value for money.
    Scotland, Couple, 18-24
  • 9.1

    Superb

    06 Nov 2018
    A great place to spent a comfortable night or two.
    Scotland, Male, 41+
  • 8.9

    Fabulous

    25 Apr 2019
    In the centre of Thurso. A little noisy late evening no but that is to be expected. Great private room and lovely places to walk locally. Recommended
    England, Male, 31-40
  • 8.9

    Fabulous

    03 Oct 2018
    I was not a fan of the beds and it was a little loud, but up in Thurso, the competition isn't high, and the spot and staff are lovely. I only stayed the night for the boat anyways, and that was fine.
    Ireland, Female, 18-24
  • 8.0

    Fabulous

    16 Apr 2019
    The doors weren’t always locked, check in was difficult and required we call the front desk from outside. Glad we had service/working phones! The kitchen and eating area was clean and nice, and our rooms were nice, but I liked it more because my friend and I were staying there alone. It wasn’t too crowded so we had the whole place to ourselves. Overall, not bad for the price but would have liked an easier check in.
    USA, Female, 18-24
  • 7.4

    Very Good

    24 Jul 2018
    Good location, good value. Basic hostel with a conveniant location to the ferry terminal. Everything needed within walking distance. Good value for money. I would return. Check-out is too early.
    Scotland, Male, 31-40
  • 6.9

    Good

    03 Oct 2018
    I stayed two separate nights at the hostel. The room was located upstairs, which meant we had to leave the building to go into the kitchen, which was annoying as it was raining most of the time. The room was tiny and with people's belongings there wasn't really lots of pace to move about. The room was okay, I didn't have high expectations. There were dust bunnies and hair on the floor. There are not security lockers though this is stated on Hostelworld's website. Okay for a quick stay over.
    Germany, Female, 25-30
  • 4.6

    Rating

    11 Aug 2018
    I really felt uncomfortable. It smelled bad, the rooms weren't really clean. The beds seemed to be unstable. The staff gave his best to do a good job, but he is not easy to handle. He gets angry pretty fast I guess. I couldn't stay the days I have booked because I felt so uncomfortable. I would not recommend this hostel.
    Switzerland, Male, 18-24
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Facilities

Free
  • Free Breakfast
  • Linen Included
General
  • Bicycle Parking
  • Common Room
  • Security Lockers
Services
  • Bicycle Hire
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Restaurant

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