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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In the event of a no show, 100% non refundable.

In the event of a downgrade in numbers, a 20% administration charge is payable on the loss.

In the event of an increase in numbers, no administration charge payable, but 10% of the increased balance will be immediately collected.

CHRISTMAS / NEW YEAR BOOKINGS. FULL PAYMENT WILL BE TAKEN AT TIME OF BOOKING. REFUNDS ONLY MADE IN CASE OF DOCTORS CERTIFICATE OTHERWISE NO REFUND GIVEN.

Additional Terms and Conditions

CHRISTMAS / NEW YEAR BOOKINGS. FULL PAYMENT WILL BE TAKEN AT TIME OF BOOKING. REFUNDS ONLY MADE IN CASE OF DOCTORS CERTIFICATE OTHERWISE NO REFUND GIVEN.

Additional Info:

All group bookings must be reconfirmed by email or telephone call to the hostel immediately after booking through hostelworld.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/4

Sandra's Backpackers Hostel

Book more than 7 days in advance for Free Cancellation.
7.6
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Situated in a prime central location, Sandra's Hostel has recently been refurbished to make it one of the most modern and comfortable in Scotland.

The hostel is centrally located in the town within easy reach of amenities such as pubs, takeaways, restaurants, the nightclub, shops, gardens and more. It is also within short walking distance of both the sea-front and Thurso River. There are a wide variety of activities on offer as well as some stunning locations.

Run by experienced backpackers, we provide guests with their own keys and there is no curfew. Hot showers can also be availed of at no extra charge and the hostel also has disabled facilities available.

Please note that in the interest of all visitors' health and safety and with respect to our House rules, we reserve the right to allocate Guests to different, but equal, rooms for their own safety and comfort. Both our dorms are equally well-equipped. This is purely a measure to guarantee you have a pleasant time with us. View House Rules

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Reviews & Ratings

  • Value For Money 7.9

  • Security 7.8

  • Location 8.4

  • Staff 8.0

  • Atmosphere 6.9

  • Cleanliness 7.2

  • Facilities 7.3


Latest Reviews

  • 10.0

    Superb

    11 Jun 2019
    Google value for what you pay.
    England, Male, 41+
  • 10.0

    Superb

    28 May 2019
    Great little hostel. Nice kitchen/common area and comfortable bed and room.
    New Zealand, Male, 25-30
  • 8.9

    Fabulous

    24 May 2019
    Really good place, providing all that's needed for a simple overnight stay. Helpful and friendly man showed us our room and all the facilities. Recommended.
    England, Female, 41+
  • 8.9

    Fabulous

    25 Apr 2019
    In the centre of Thurso. A little noisy late evening no but that is to be expected. Great private room and lovely places to walk locally. Recommended
    England, Male, 31-40
  • 7.7

    Very Good

    03 Jul 2019
    Good location, basic facilities. Ok for a one night stay. Fairly clean although drying room was messy and didn’t really do the job. Kitchen good and nice eating area.
    England, Female, 41+
  • 7.4

    Very Good

    15 Jul 2019
    Did the job nicely, breakfast was an added bonus
    England, All Male Group, 18-24
  • 6.0

    Good

    28 Jul 2019
    The vibe there was a little sketchy - I worried about leaving my teenage sons alone anywhere on the premises. It was also very loud very late at night, with people drinking and smoking on all of the balconies and outdoor spaces. We didn’t have towels and every time I checked the front desk to ask, no one was there. It was clean enough, but seemed a little run down. The breakfast left much to be desired.
    USA, Female, 41+
  • 6.0

    Good

    05 Jun 2019
    The beds were comfortable but there was a weird smell in the bathroom (although it appeared clean) and the shower curtain was too small so water ended up on the floor, with no shower mat provided. There was nowhere to hang our jackets in the room and nowhere handy to put our towels when taking a shower. Fine for one night but I would not stay again
    France, Female, 25-30
  • 4.9

    Rating

    08 Jun 2019
    Felt very uncomfortable in this hostel from arriving. There's no reception area as such, but you have to phone a number and a man arrives, however he did not pick up on two occasions when I phoned him. The kitchen was reasonably well facilitated but was not clean, the inside of the kettle was brown for example. While there the ceiling in the kitchen began to leak quite substantially, and the owner did not pick up the phone on this occasion. Residents were also seen smoking in halls unchallenged
    Northern Ireland, All Male Group, 18-24
  • 2.0

    Rating

    04 Jul 2019
    Dingy-looking place. Got bitten by bed bugs.
    Australia, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Linen Included
General
  • Bicycle Parking
  • Common Room
  • Security Lockers
Services
  • Bicycle Hire
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Restaurant


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