Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please note this Hostel will request 1 night payment in advance to accept your group booking. Please contact the hostel after you proceed your booking to arrange this 1 night payment.

Cancellation Policy: you can cancel up until 2 weeks prior to your arrival date free of charge. If you cancel less than 2 weeks prior to your arrival date, we will charge the first 2 nights of your reservation as a cancellation fee.

No Show Policy: if you do not arrive on the specified date of arrival for your reservation you will be charged the full price of the first 2 nights of your reservation.

Reduction in Numbers Policy: we do not accept any change to the number of people in your group without notification at least 2 weeks prior to your specified arrival date.

Additional Terms and Conditions

Touristic Tax: Sant Jordi Portugal Unipessoal Lda. informs that, due to "LEy 5/2012 of 20 March 2012, the establishment is enforced to collect the amount corresponding to the touristic tax. In conformity with the definition provided by the "Decreto Ley 3/2012", 16th October, the amount due will be calculate per person per night ( not applicable to minors under 16 years of age) with a maximum of 7 nights. In the case of minors (under 16 years of age), to avoid the required payment of the tourist tax proof of age must be established and verified with official documentation ( personal ID or Passport).

Key Deposit: at the time of check-in, a key deposit of 10€ per guest will be charged. The same must be paid in cash. The deposit will be refunded upon check-out at the moment of successful return of all the keys and after checked the good conditions of the rooms occupied. The penalty for the loss of a key is 10€ for each key lost.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Sant Jordi Hostels Lisbon

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Sant Jordi Hostels – Lisbon is a chic designer hostel near Downtown Lisbon. The hostel is designed to be vintage and elegant, with modern facilities and all the comforts of home. We have free Wi-Fi throughout the building, private garden, a kitchen equipped with everything needed to cook a good meal, spacious bedrooms and very comfortable beds. The hostel offers both private and shared rooms, with the option of an ensuite.

Events and dinners are run in the hostel most nights. Don’t forget to check the Imperial Bar downstairs, after a nice day exploring Lisbon. The sleek and retro atmosphere allows guests to sit back, relax and enjoying having a few drinks with other guests.

This 20th-century building is located in a beautiful traditional Portuguese neighbourhood. The hostel is surrounded by a number of restaurants, a supermarket, and is only a 5-minute walk to the Anjos metro stop. The iconic Tram 28 has a stop right outside, making it so easy to get around and explore the city. It´s a short walk to the famous Monte Agudo viewpoint and about 20-minutes to St. George Castle. The International Airport is a 15-minute drive or 20 minutes by bus. The location makes it very easy to get around Lisbon and lessen travel times.

Reception is open 24/7, manned by a friendly, multi-lingual team who will provide you all the information you will need or want - sightseeing, transportation, restaurants, nightlife and more. A free walking tour leaves daily from the hostel.

Breakfast is available everyday between 7:30 am – 10:00 am

Check-in is from 3:00 pm

Please Note: If you are changing your arrival time, please e-mail us. It is important that we are kept aware of any changes to your reservation. Note that the booking system uses the 24-hour clock.

Check-out is at 11:00 am

If your departure is later, you are more than welcome to utilize the common areas of our hostel during that day. Sant Jordi Hostels also have free luggage storage!

Cancellation Policy

Cancellations are accepted by e-mail only and have to be received at least 24 hours in advance of your arrival time. There are no exceptions. All late cancellations will be automatically charged the price of the first night of the reservation to the credit card provided with the booking.

*If you choose to make a Non-Flexible Booking and you cancel your booking then, regardless of how much notice you give, DEPOSITS AND BOOKING FEES WILL BE NON-REFUNDABLE.

Taxes not included – occupancy tax 2 EUR per person per night

A 5€ deposit in cash (euros only) is required for your allocated key card upon check-in. You can claim the deposit when returning your room key card to the Front Desk at check-out. Losing or failing to return your key card will result in forfeiture of the deposit amount and a new deposit will need to be made for replacing it. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.6

  • Location 9.1

  • Staff 9.7

  • Atmosphere 9.5

  • Cleanliness 9.2

  • Facilities 9.4

Latest Reviews

  • 10.0


    15 Jul 2019
    I am solo travelling from Canada and Sant Jordi hostel made me feel at home. Lisbon is a very densely packed city but the hostel is big, has a nice dining area and a huge beautiful garden in the back where you can relax. The staff are incredible, Denny and Tato were off work and came and sat with me in the garden and hung out for a couple hours. They shared stories and it felt like they were another guest. Denny went on a day trip with us and Tato checked up on me after I left. Amazing staff.
    Canada, Male, 18-24
  • 10.0


    14 Jul 2019
    Tato and Caterina greeted me at the desk when I came in for one night, and within 5 minutes I had booked three more nights. I have no regrets. Tato showed me many places around town that the locals love and every one was memorable, and Caterina not only got me into some local tours, but went to bat for me when a local tour tried to overcharge me. This is my second San jordi hostel, and it was just as amazing as my first one. If you are considering Lisbon, this is the place, hands down.
    USA, Male, 25-30
  • 10.0


    13 Jul 2019
    Great place to come and stay. Really good location close to everything. The rooms were super clean and they actually were doing a deep clean in our dorm when we were staying, we had the room to ourselves. Tato was very helpful in extending our stay 2 more days and then giving us free shots downstairs. Fran runs the bar downstairs and creates an awesome atmosphere for all the guests and is an extremely nice bloke.
    Australia, Male, 18-24
  • 10.0


    12 Jul 2019
    Sant Jordi hostel is an incredible place to stay in Lisbon. 10 out of 10 amazing!! The building has a gorgeous garden and terrace where grapes are literally drooping over the deck chairs. The kitchen and common areas were all spotless and such a nice place to hang out, but also get some work done. The staff were super friendly and helpful, looking after my bag, calling me a taxi and Raquel even managed to explain the intricacies of getting a monthly travel card! Will definitely be back!
    England, Female, 25-30
  • 10.0


    12 Jul 2019
    This place is just amazing. By far the best one i have experienced. Big thanks to Tato and Renata for all the help and attention in my days there.
    Portugal, Female, 31-40
  • 10.0


    11 Jul 2019
    Best hostel ever, extended my stay for two days, loved it great people great atmosphere !! Beat staff (tato and Renata!!!)))
    Australia, Female, 18-24
  • 9.7


    13 Jul 2019
    The hostel is beautiful! Located in an old palace will give you an incredible experience. It’s very clean and everyone is super friendly. The location is great as well, 20 min 🏃🏼‍♀️ from the city centre and the tram 28 passes right in front of the entrance.
    Italy, Female, 18-24
  • 9.7


    11 Jul 2019
    A very nice hostel! Really good stay. Nice room, garden and vibes! A bit to much sugar on the breakfast for my taste, could be nice with something more healthy :) and the bathroom door in my room could use a new handle. Other than that everything was very good! The straff was amazing. Really good at helping and you can really tell that they care about the hostel and the people there! A special thanks to Tato who made my stay even better! If I come to Lissabon aging this is where I would stay!
    Sweden, Female, 25-30
  • 9.4


    12 Jul 2019
    Really fabulous place to be in! Beautiful decor with a gorgeous garden. Highly recommend it!
    Portugal, Male, 25-30
  • 9.4


    12 Jul 2019
    Great staff, and amazing garden! It seemed like we could have had an even better time by staying and partying with the hostel but we had a short stay so did our own thing! Definitely would go back! Gracias por todo a Raquel y a los chicos, siempre disponibles y divertidos!
    Italy, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Vending Machines
  • Board Games
  • Wi-Fi