Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Santa Maria Inn Puno

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Santa Maria Hostel is located in the historic center right where the action is in near, restaurants, superkets, central market, bars, train station and beautifull church in the front of us. The property is only 3 minute walk from the main plaza.

We have rooms tastefully decorated localy, buffet breakfast, wifi, a fully equipped kitchen, lockers, luggage storage, computer, printer, NETFLIX in big TV, table games, heating, and coca tea all day.

Guests can also relax in the terrace after a long day of sightseeing.

Santa Maria Inn Puno Policies & Conditions:

Cancellation policy: 24h before arrival.

Check in from 10:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards. Only Visa. This property may pre authorise your card before arrival.

Taxes included.
Breakfast included.
No curfew.
For dorm rooms are not included towels. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.0

  • Location 9.3

  • Staff 9.7

  • Atmosphere 8.0

  • Cleanliness 8.7

  • Facilities 8.0

Latest Reviews

  • 10.0


    29 Aug 2019
    Very nice hostel, great helping staff (Patricia!). Hot water and good wifi.
    Canada, Male, 41+
  • 10.0


    24 Jul 2019
    Staff were lovely and very accommodating. Great facilities, the kitchen was great for cooking and Netflix was an added bonus. Comfy beds, plenty of blankets, when we tried to shower there was no hot water but didn't ask about it so may have been a one off. Dont take cards, only cash.
    England, Female, 25-30
  • 10.0


    24 Jun 2019
    Great staff, really helpful. A nice chill out area with Netflix and a huge screen. The hostel was also in a fantastic location close to the main plaza.
    Australia, Male, 25-30
  • 9.7


    12 Jun 2019
    My room was very spacious, good hot showers, reliable Wi-Fi. The staff were friendly and very helpful when I needed to sort out some issues with transport. The hostel is in a great location a short walk from the main square and one block from the supermarket!!!
    Canada, Male, 25-30
  • 9.1


    10 Jul 2019
    Is a very good hostel and very clean. Staff is amazing and helpful. Well placed in the city.
    Greece, Male, 31-40
  • 8.3


    20 Jul 2019
    Big screen to watch netflix on and a helpful staff
    Denmark, Couple, 18-24
  • 7.7

    Very Good

    06 Dec 2019
    Regular breakfast, nice kitchen, clean rooms. Showers weren't great, either scalding or freezing. Really nice start tho, let us check in a lot earlier than expected!
    Sweden, Mixed Group, 18-24
  • 7.4

    Very Good

    28 Aug 2019
    This hostel is located on a very busy corner of Puno. This made it quite loud, especially at night. The staff was very friendly and helpful.
    USA, Female, 25-30
  • 6.9


    13 Oct 2019
    The beds were comfy with lots of blankets for keeping warm, no lockers in the room just small lockers downstairs. Don’t plan on using the kitchen, it was filthy when we stayed, which was a shame as the rooms and bathrooms were clean.
    England, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Adaptors
  • Book Exchange
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi