Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

One night charge for cancellations within 2 weeks for the arrival

Additional Terms and Conditions

A security deposit will be required. Food programs can be arranged

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Santiago Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

+ Air conditioned private rooms! Also A/C dorm options!
+ Amazing breakfast included!
+ Free Wine Nights on Tuesdays and Thursdays, Day & Nights out, several activities organized and the best staff!

Welcome to Santiago Backpackers! Our home is a renovated 100-year old charming building giving all the perks a modern traveller could ask for!

+ BYO drinks

Free Breakfast (available from 7:30-10am) Real coffee/ tea/ juice/ toasts/ Yoghurt/cereals/fruits/marmelade/butter/crepes
Use of modern Kitchen
Free WIFI and Computer access
24/7 reception
Free Lockers (Large)
Extra Large beds
Free Maps and Tour Information
Free Satellite TV and films
Free linen/blankets
Book exchange
Hot Showers 24/7 (separate Male/Female bathrooms)
Credit Cards accepted

The chilean law exempts from tax payment in accommodation to all our foreign visitors, as long as they can prove their status (passport and stamped entry voucher) and that they pay in American Dollars. Because of this, all credit card or cash transactions must be in this currency. If you wish to be charged in pesos, we will have to add the 19% sales tax. Please don't worry, we are using a fair exchange rate that is updated weekly.

***It is necessary that your credit card works because it is our way of confirming your reservation by taking the total amount (In the case of non-refundable reservations) or the amount of the first night for other types of reservations*** View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.2

  • Location 9.2

  • Staff 8.6

  • Atmosphere 8.2

  • Cleanliness 8.0

  • Facilities 8.1

Latest Reviews

  • 9.4


    11 Aug 2019
    Very comfortable beds. Very warm and soft sheets. Shower water was quite hot. The place was nice.
    USA, Male, 18-24
  • 9.1


    17 Sep 2019
    Only had 1 night here. Nice big and clean hostel. Great location right in the centre. Free wine nights Tues & Thurs. Kitchen is ok lacking some utensils. Clean bathrooms and big rooms. Only downside was my bed was by the window and curtains didn't cover the top so I had a street lamp in the face all night! Also very loud from the street if that is something you mind.
    Ireland, Couple, 25-30
  • 8.9


    10 Oct 2019
    Main perks are the convenient location and decent breakfast (crepes, bread, oatmeal, yogurt, coffee, juice). I only stayed for one night so I didn’t participate in any hostel activities but there was really friendly staff. Bathroom could have used a mopped floor and washed rugs. Overall good place to stay.
    USA, Female, 25-30
  • 8.9


    30 Jul 2019
    Really enjoyed my stay!
    New Zealand, Female, 18-24
  • 8.3


    08 Oct 2019
    Nice hostel, beds not clean though, had hair in my bedsheets!
    Switzerland, Female, 18-24
  • 8.3


    19 Sep 2019
    Staff were lovely and inviting! A few minor maintenance things could be looked over, like the hinges on the locker doors in the dorms. There were several lounging places and it was pretty easy to navigate to and from the hostel.
    Australia, Female, 18-24
  • 7.4

    Very Good

    03 Oct 2019
    The location is good, walking distance from the centre. The staff was friendly and helpful. But some of the rooms were cold and the breakfast could be improved as there were not many options to choose from.
    Spain, Couple, 25-30
  • 7.4

    Very Good

    01 Aug 2019
    Decent hostel, good location and friendly atmosphere. Strange pricing conditions - costs a lot more to pay in local currency rather than $s. Extremely expensive for Santiago - whilst our stay was fine, for the cost we’d have stayed elsewhere, nothing special.
    Ireland, Couple, 25-30
  • 7.1

    Very Good

    08 Oct 2019
    Breakfast is not what you see on the photos. The hostel offers you only toast as bread and pancakes without any taste. And they claim to eat only three roasts for breakfast. I have never seen that in any other hostel before. The staff is nice in general, but there are also some weird people working at the place. The apartment was cheap and nice, but we could only have it that cheap because of a special deal on the website. We wanted to extend one more night but it would have been double price.
    Germany, Couple, 25-30
  • 4.3


    05 Aug 2019
    SUCH rude staff. They need some training in customer service and manners.
    England, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi