Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

One night charge for cancellations within 2 weeks for the arrival

Additional Terms and Conditions

A security deposit will be required. Food programs can be arranged

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Santiago Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

+ Air conditioned private rooms! Also A/C dorm options!
+ Amazing breakfast included!
+ Free Wine Nights on Tuesdays and Thursdays, Day & Nights out, several activities organized and the best staff!

Welcome to Santiago Backpackers! Our home is a renovated 100-year old charming building giving all the perks a modern traveller could ask for!

+ BYO drinks

Free Breakfast (available from 7:30-10am) Real coffee/ tea/ juice/ toasts/ Yoghurt/cereals/fruits/marmelade/butter/crepes
Use of modern Kitchen
Free WIFI and Computer access
24/7 reception
Free Lockers (Large)
Extra Large beds
Free Maps and Tour Information
Free Satellite TV and films
Free linen/blankets
Book exchange
Hot Showers 24/7 (separate Male/Female bathrooms)
Credit Cards accepted

The chilean law exempts from tax payment in accommodation to all our foreign visitors, as long as they can prove their status (passport and stamped entry voucher) and that they pay in American Dollars. Because of this, all credit card or cash transactions must be in this currency. If you wish to be charged in pesos, we will have to add the 19% sales tax. Please don't worry, we are using a fair exchange rate that is updated weekly.

***It is necessary that your credit card works because it is our way of confirming your reservation by taking the total amount (In the case of non-refundable reservations) or the amount of the first night for other types of reservations*** View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.2

  • Location 9.4

  • Staff 8.9

  • Atmosphere 8.5

  • Cleanliness 8.2

  • Facilities 8.2

Latest Reviews

  • 10.0


    17 Jul 2019
    Great place. Would definitely stay again.
    Egypt, Male, 41+
  • 10.0


    03 Jul 2019
    All members of the staff with whom I interacted were very friendly and very helpful. The location is great; right in the center of much activity with easy access to public transportation. However, if you're driving in that area it's a nightmare. I would certainly stay there again, but next time, return the rental car before entering the city.
    USA, Male, 41+
  • 9.7


    23 Jun 2019
    I was only here for about 4 nights total and it was pretty great. The staff are super friendly, the atmosphere is lively without being too much, and the breakfast is delicious. The only down side is I wish the kitchen was stocked a little bit better with the essentials. Overall I definitely recommend anyone staying here.
    USA, Female, 18-24
  • 9.4


    11 Aug 2019
    Very comfortable beds. Very warm and soft sheets. Shower water was quite hot. The place was nice.
    USA, Male, 18-24
  • 9.4


    08 Jul 2019
    Winter is cold... But the atmosphere here warms you up! Sometimes a wild mix of partiers (tons Brazil) and small families/sport groups. Very close to Plaza de Armas, Belles Artes, and several other sights. No activities but you can make your own fun very easily w a social common room and hosts have great advise.
    USA, Male, 31-40
  • 8.9


    30 Jul 2019
    Really enjoyed my stay!
    New Zealand, Female, 18-24
  • 8.9


    21 Jun 2019
    Nice atmosphere- good place to meet other travellers. Decent location close to everything, warm showers most of the time. WiFi doesn’t work in all the rooms and some of the rooms can have light and noise from the street. Good breakfast with pancakes!
    England, Female, 25-30
  • 8.0


    25 Jul 2019
    Was a decent stay, staff was alright but had trouble understanding English sometimes. Hot showers, BEST WIFI!!! Beds are comfy, clean hostel, breakfast was pretty good, big kitchen and a good location. Some downsides: sometimes there’s no one to bus you in, toilets are so tiny and there’s not many people staying in the hostel so feels a bit dead.
    Australia, Female, 18-24
  • 7.4

    Very Good

    01 Aug 2019
    Decent hostel, good location and friendly atmosphere. Strange pricing conditions - costs a lot more to pay in local currency rather than $s. Extremely expensive for Santiago - whilst our stay was fine, for the cost we’d have stayed elsewhere, nothing special.
    Ireland, Couple, 25-30
  • 4.3


    05 Aug 2019
    SUCH rude staff. They need some training in customer service and manners.
    England, Male, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi