Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

One night charge for cancellations within 2 weeks for the arrival

Additional Terms and Conditions

A security deposit will be required. Food programs can be arranged

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Santiago Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

+ Air conditioned private rooms! Also A/C dorm options!
+ Amazing breakfast included!
+ Free Wine Nights on Tuesdays and Thursdays, Day & Nights out, several activities organized and the best staff!

Welcome to Santiago Backpackers! Our home is a renovated 100-year old charming building giving all the perks a modern traveller could ask for!

+ BYO drinks

Free Breakfast (available from 7:30-10am) Real coffee/ tea/ juice/ toasts/ Yoghurt/cereals/fruits/marmelade/butter/crepes
Use of modern Kitchen
Free WIFI and Computer access
24/7 reception
Free Lockers (Large)
Extra Large beds
Free Maps and Tour Information
Free Satellite TV and films
Free linen/blankets
Book exchange
Hot Showers 24/7 (separate Male/Female bathrooms)
Credit Cards accepted

The chilean law exempts from tax payment in accommodation to all our foreign visitors, as long as they can prove their status (passport and stamped entry voucher) and that they pay in American Dollars. Because of this, all credit card or cash transactions must be in this currency. If you wish to be charged in pesos, we will have to add the 19% sales tax. Please don't worry, we are using a fair exchange rate that is updated weekly.

***It is necessary that your credit card works because it is our way of confirming your reservation by taking the total amount (In the case of non-refundable reservations) or the amount of the first night for other types of reservations*** View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.4

  • Location 9.4

  • Staff 8.6

  • Atmosphere 8.2

  • Cleanliness 8.2

  • Facilities 8.3

Latest Reviews

  • 10.0


    07 Jan 2020
    Awesome staff, location and atmosphere, best one i stayed at in santiago
    Australia, Male, 31-40
  • 10.0


    30 Dec 2019
    Nothing to complain, everything was good. Great location only a few blocks to a metro station, hot showers, comfortable beds, staff helpful and all of that for a good price.
    Brazil, Male, 25-30
  • 10.0


    29 Dec 2019
    Awesome hostel very cool atmosphere , staff very nice and walcoming .the showers are very convenient and spacious, breakfast is very good including pancakes and cheese and the location is great 👌
    Israel, Female, 18-24
  • 9.7


    17 Nov 2019
    Lovely place to stay. Very friendly staff, nice breakfast, comfy beds. Fair play for providing service as normal during turbulent times
    England, Female, 31-40
  • 9.7


    26 Oct 2019
    Really enjoyed my stay at santiago backpackers, really nice hostel and the stuff were super helpful, no complaints from this traveler 😊
    Australia, Male, 18-24
  • 9.4


    10 Oct 2019
    Very well located in Santiago city! Helpful staff.
    Costa Rica, Mixed Group, 25-30
  • 8.9


    10 Oct 2019
    Main perks are the convenient location and decent breakfast (crepes, bread, oatmeal, yogurt, coffee, juice). I only stayed for one night so I didn’t participate in any hostel activities but there was really friendly staff. Bathroom could have used a mopped floor and washed rugs. Overall good place to stay.
    USA, Female, 25-30
  • 8.3


    21 Nov 2019
    I had a nice stay at Santiago backpackers - the staff were helpful, helping with any query I had. There was also a free wine night on my first night which helped to meet people. There were also lockers in the room (a few of which you could lock) which was good.
    England, Female, 18-24
  • 8.3


    08 Oct 2019
    Nice hostel, beds not clean though, had hair in my bedsheets!
    Switzerland, Female, 18-24
  • 7.1

    Very Good

    08 Oct 2019
    Breakfast is not what you see on the photos. The hostel offers you only toast as bread and pancakes without any taste. And they claim to eat only three roasts for breakfast. I have never seen that in any other hostel before. The staff is nice in general, but there are also some weird people working at the place. The apartment was cheap and nice, but we could only have it that cheap because of a special deal on the website. We wanted to extend one more night but it would have been double price.
    Germany, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi