Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

One night charge for cancellations within 2 weeks for the arrival

Additional Terms and Conditions

A security deposit will be required. Food programs can be arranged

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Santiago Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

+ Air conditioned private rooms! Also A/C dorm options!
+ Amazing breakfast included!
+ Free Wine Nights on Tuesdays and Thursdays, Day & Nights out, several activities organized and the best staff!

Welcome to Santiago Backpackers! Our home is a renovated 100-year old charming building giving all the perks a modern traveller could ask for!

+ BYO drinks

Free Breakfast (available from 7:30-10am) Real coffee/ tea/ juice/ toasts/ Yoghurt/cereals/fruits/marmelade/butter/crepes
Use of modern Kitchen
Free WIFI and Computer access
24/7 reception
Free Lockers (Large)
Extra Large beds
Free Maps and Tour Information
Free Satellite TV and films
Free linen/blankets
Book exchange
Hot Showers 24/7 (separate Male/Female bathrooms)
Credit Cards accepted

The chilean law exempts from tax payment in accommodation to all our foreign visitors, as long as they can prove their status (passport and stamped entry voucher) and that they pay in American Dollars. Because of this, all credit card or cash transactions must be in this currency. If you wish to be charged in pesos, we will have to add the 19% sales tax. Please don't worry, we are using a fair exchange rate that is updated weekly. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.2

  • Location 9.3

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 7.9

  • Facilities 8.2

Latest Reviews

  • 10.0


    18 Mar 2019
    Great hostel! Easy to find, very secure, and amazingly friendly and helpful staff. A good place to meet other travellers, and some really good nights out:) Lovely breakfast of freshly made pancakes, and other options. Great coffee. Very pleased with my stay, will book again if I return to Santiago!
    Wales, Female, 31-40
  • 9.7


    31 Mar 2019
    Insanely great staff. Super friendly and helpful. Plus they go out with you to dance. Tuesday and Thursday are wine night. It’s the best way to know everyone else at the hostels.
    USA, Male, 18-24
  • 9.7


    26 Mar 2019
    Great hostel, good location, friendly & helpful staff and volunteers, very clean, spacious rooms with comfy beds and big lockers. Two patios, common areas. Pancackes, toasts and oats for breakfast. I would stay again!
    Lithuania, Female, 31-40
  • 9.7


    21 Mar 2019
    Love the place, stayed twice, always great. Staff and atmosphere are absolutamente fantástico !!!! Highly recommended by me!
    Canada, Male, 41+
  • 9.4


    27 Mar 2019
    Great hostel and perfect location (between city center and the cool neighborhoods to the east). Volker was amazing at giving suggestions of activities and setup a great tour to Valparaiso for me. He was awesome!! Rest of the staff was very friendly too. Pancakes for breakfast along with the normal yogurts, coffee and bread. Room was spacious with large lockers and a power station of each bed. Wifi was good but not great.
    USA, Male, 41+
  • 9.1


    24 Mar 2019
    Really fun hostel, super social, we joined a free wine night and went out with everyone after. Friendly staff and good kitchen. Only thing was bit noisy from the traffic outside. Overall would highly recommend.
    England, Female, 18-24
  • 8.9


    14 Mar 2019
    The private double room was very good value for a hostel in the center of a capital city. Quick walking distance to Plaza de Armes and Muséo des bel Artes. Free wine in the evening was a major plus!
    Ireland, Female, 25-30
  • 7.7

    Very Good

    07 Apr 2019
    Santiago Backpackers is a nice place to stay if you want to stay near to the city center and walk around. Amost staff is helpful and friendly, there is a guy, who has been working in the breakfast and he isn’t nice, usually didn’t do the pancakes earlier and most of the time he is writing and talking in his cellphone.. the worst part for me, he was a as***e with other people in different ways and days. Fortunately, it was just him, the rest part of staffs were really kind.
    Brazil, Female, 25-30
  • 7.4

    Very Good

    29 Mar 2019
    Okay hostel for a nights stay
    Australia, Male, 25-30
  • 6.0


    15 Apr 2019
    This feels like a very tired hostel. It’s a bit rough around the edges, but could be beautiful if some love was put into it. My door room was dark and smelly and the general vibe was quiet - def not the most sociable of hostels. The front desk staff were OK but I stopped asking for advice after a while because it felt like I was inconveniencing them. The guy making breakfast was v unhelpful and rude. They also didn’t return my PDI to me. Fine for a night but wouldn’t stay here again.
    England, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi