Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Santuario Hostel Cartagena

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Our property has a privileged view to the castle of San Felipe de Barajas and is a few minutes walk from the main tourist points of the historical center, like the Museum of the Gold of Cartagena, the statue of the India Catalina, the square of the Most Holy Trinidad and Bolivar Park.

Santuario Hostel is located in the beautiful and bohemian neighborhood Getsemaní at Cartagena de Indias, at Pedregal Street.

The shared rooms are made by cubicles and a blackout achieving a light and sound insulation, giving an excellent experience of privacy. Each cubicle is equipped with its own light, bedside table, shelves, safe to use with padlock, electric socket with USB and closet for storing luggage with padlock.

Santuario Hostel Cartagena Conditions and Policies:

Cancellation policy: 24h before arrival.

Check in from 15:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included.

Reception open 24/7.
No curfew.
The maximum period of stay is of 30 days. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.4

  • Location 9.5

  • Staff 9.1

  • Atmosphere 8.4

  • Cleanliness 8.7

  • Facilities 8.9

Latest Reviews

  • 10.0


    02 Aug 2019
    Great staff, very clean, good WiFi, laundry, I highly recommend!
    USA, Male, 25-30
  • 10.0


    20 Jul 2019
    Amazing hostel! Super friendly staff, great breakfast and the beds are very comfy!
    Switzerland, Male, 18-24
  • 10.0


    13 Jul 2019
    amazing hostel, would definitely stay again! easy to meet people and lovely staff
    Canada, Female, 18-24
  • 9.7


    08 Aug 2019
    Pod-like room remained me of Japan. High enough for me (I'm 5'0) to easily and quickly change clothes inside the pod. The shutters offered enough privacy and not see through. Loved how the walls blocked noise from the lounge area. Breakfast at the time was either diced 🍌 or papaya/🍍 and 1) granola in yogurt or 2)scrabbled 🥚 with diced 🍅 and onions (this comes with 2 slices of toasted 🍞). Absolutely loved that they had a filter installed so that you can refill anytime! Highly recommended!!
    USA, Female, 25-30
  • 9.1


    07 Aug 2019
    Lovely quiet hostel with friendly and helpful staff. Spacious “pods” instead of bunk beds were a particular highlight too.
    England, Female, 18-24
  • 9.1


    26 Jul 2019
    Great beds, fantastic staff. The whole place is new and very clean. Only con I have is that there wasnt much atmosphere, great if you're looking to get away from the Cartagena craziness.
    Ireland, Male, 25-30
  • 9.1


    10 Jul 2019
    Super nice hostel! Filtered water available on tap and lovely clean space to live in. Bed pods with curtains allow some privacy in the rooms also. Staff extremely friendly and helpful! Definitely recommend this hostel
    England, Female, 18-24
  • 8.9


    12 Jul 2019
    Location is great, a few streets from main area in Getsemani. Rooms are well priced. Hostel is very modern and very clean, cleaners are around all day. Great idea with the individual pods, giving you privacy. However, booked a smaller room but when I got there I was told there’s no such thing. Only for staff to change their mind later when more people came in - so they could open the small room.
    England, Female, 25-30
  • 8.3


    10 Aug 2019
    Please review which space you’re booking as there are twin beds and full beds and website does not make this apparent when booking. Overall, nice space in a fun neighbourhood and breakfast included in your stay.
    USA, Female, 31-40
  • 8.0


    07 Aug 2019
    Pretty nice hostel. Great private beds, nice common area. The only annoying thing was that internet was not as good as other reviews said. It's fine in the common area, but I just couldn't connect to WiFi on my room because it was too far away and the signal was too weak. It definitely needs another access point closer to the rooms! Also air conditioning is only on at night, so no way to escape the heat in this hostel.
    Italy, Male, 31-40
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  • Free Breakfast
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Hot Tub
  • Reading Light
  • 24 Hour Reception
  • Internet Access
  • Wi-Fi