Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Our property has a privileged view to the castle of San Felipe de Barajas and is a few minutes walk from the main tourist points of the historical center, like the Museum of the Gold of Cartagena, the statue of the India Catalina, the square of the Most Holy Trinidad and Bolivar Park.

Santuario Hostel is located in the beautiful and bohemian neighborhood Getsemaní at Cartagena de Indias, at Pedregal Street.

The shared rooms are made by cubicles and a blackout achieving a light and sound insulation, giving an excellent experience of privacy. Each cubicle is equipped with its own light, bedside table, shelves, safe to use with padlock, electric socket with USB and closet for storing luggage with padlock.

Santuario Hostel Cartagena Conditions and Policies:

Cancellation policy: 24h before arrival.

Check in from 15:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included.

Reception open 24/7.
No curfew.
The maximum period of stay is of 30 days. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.6

  • Location 9.0

  • Staff 9.1

  • Atmosphere 7.8

  • Cleanliness 8.4

  • Facilities 8.3

Latest Reviews

  • 9.7


    09 May 2022
    Really great hostel with lovely staff! The bunks feel very private.
    Australia, Female, 25-30
  • 9.7


    28 Apr 2022
    Great hostel, very nice location, only 5-7 min walk to walled town. The best part: they have privacy shades! You can be in your own private world if you want too. And great breakfast!
    USA, Male, 41+
  • 9.7


    25 Mar 2022
    Well located, friendly staff (varying amounts of English), functional kitchen. Dorm beds are a whole mini-room with a mattress, pull-down curtain so completely private, with a hook and small shelves plus a mini-locker. Other than the windowless dorms (they have air con and fans), the rest of the place is a covered but open air space with tables and sofas-- where you eat, talk or work. Big jacuzzi. Egg, fruit, toast breakfast comes with. Toilets and showers clean.
    USA, Female, 41+
  • 9.4


    18 Apr 2022
    We loved the way the dorms are set up. It feels very personal and private even when you're technically "sharing" the dorm with a lot of people. Quite pricey though, but overall a great stay
    Denmark, Mixed Group, 18-24
  • 9.1


    11 Mar 2022
    Very chilled atmosphere, super nice staff & volunteers, cheap drinks at the bar, very well functioning air condition in the rooms! The beds are amazing as everyone has their private space. Would always recommend and go back !
    Germany, Female, 25-30
  • 8.9


    12 May 2022
    big dorms but still with privacy but because of the sheet you don’t feel the ac so pretty hot. 5 minute walk to the fun streets. really good prices for the bar!!
    Netherlands, Female, 18-24
  • 8.9


    28 Mar 2022
    Great price for a mini private room, good location to explore both Getsemani and the historic centre. Not a very social vibe but I still made a couple friends. Very clean and modern looking, would recommend.
    Canada, Female, 18-24
  • 8.0


    10 Apr 2022
    Very nice and cozy. The beds are very private. Not much of a social atmosphere but great for recharging. Good location.
    USA, Female, 31-40
  • 7.7

    Very Good

    13 Apr 2022
    This hostel was nice! You get the full privacy in the dorm and its a not too long walk from everything you’ll want to do (something like 10-20 min). But just be prepared that everything doesn’t look as clean and new as in the pictures - the couches could use a wash and so on. We got pretty bad advise from the reception about how to go to the rosario islands but someone was Always there to answer questiones.
    Sweden, Female, 18-24
  • 5.4


    10 Apr 2022
    There’s no hot water in the showers, and most don’t have working locks. The free breakfast of eggs, toasts, and fruit is great. Other than that the beds are really squeaky and the AC is only on from 7PM-9AM.
    USA, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Ceiling Fan
  • Common Room
  • Dishwasher
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Tub
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Meals Available
  • Board Games
  • Wi-Fi