Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Santuario Hostel Cartagena

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Our property has a privileged view to the castle of San Felipe de Barajas and is a few minutes walk from the main tourist points of the historical center, like the Museum of the Gold of Cartagena, the statue of the India Catalina, the square of the Most Holy Trinidad and Bolivar Park.

Santuario Hostel is located in the beautiful and bohemian neighborhood Getsemaní at Cartagena de Indias, at Pedregal Street.

The shared rooms are made by cubicles and a blackout achieving a light and sound insulation, giving an excellent experience of privacy. Each cubicle is equipped with its own light, bedside table, shelves, safe to use with padlock, electric socket with USB and closet for storing luggage with padlock.

Santuario Hostel Cartagena Conditions and Policies:

Cancellation policy: 24h before arrival.

Check in from 15:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included.

Reception open 24/7.
No curfew.
The maximum period of stay is of 30 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.4

  • Location 9.3

  • Staff 8.9

  • Atmosphere 8.0

  • Cleanliness 8.6

  • Facilities 8.8

Latest Reviews

  • 10.0


    25 Aug 2019
    Great. Excellent location; the beds were super nice and it was like having a private room with the pull down shades. It was a little hot but what do you expect going to Colombia in August? I'd recommend adding little individual fans to each cubby but overall, one of the best hostels I've stayed at! (and I've stayed in a lot!)
    USA, Male, 25-30
  • 9.7


    07 Sep 2019
    More like a hotel than a hostel, lovely comfortable beds- all enclosed in private pods. Staff were so helpful for booking taxis, minding our bags while we went to the islands overnight. Great big kitchen space, lovely breakfast & fantastic (& much needed) air con in the bedrooms. 2 minute walk to many great restaurants and very close to the Old City. Felt very secure. Would stay again.
    Ireland, All Female Group, 25-30
  • 9.4


    21 Sep 2019
    Nice place to stay when you visit Cartagena. The beds have a lot of privacy with good airconditioning. On top of that, the staff is really helpfull. If all the beds are taken in the hostel, you might have to wait for the shower. But we did not encounter this problem at the end of September.
    Netherlands, Male, 18-24
  • 9.1


    03 Sep 2019
    A great hostel with beds that give you lots of privacy and security. Atmosphere wasn’t amazing while we were there however I think that was because it was slightly off-season.
    England, Female, 25-30
  • 9.1


    25 Aug 2019
    Overall very nice hostel, would be great if they published more information on things to do in the area but overall and very nice and chill place to stay in Cartegena
    USA, Male, 25-30
  • 8.3


    10 Aug 2019
    Please review which space you’re booking as there are twin beds and full beds and website does not make this apparent when booking. Overall, nice space in a fun neighbourhood and breakfast included in your stay.
    USA, Female, 31-40
  • 8.0


    11 Aug 2019
    Really nice hostel, good breakfast, nice and clean, only fault I can give is that the dorms flood when it rains heavily.
    England, All Male Group, 18-24
  • 7.7

    Very Good

    02 Oct 2019
    The pod/capsule style dorms are great for privacy and a free upgrade to a double bed was a lovely surprise! The staff were also very helpful and friendly. However, there was no atmosphere at the hostel and not recommended for solo travellers wanting to meet people.
    England, Female, 25-30
  • 7.7

    Very Good

    01 Oct 2019
    The hostel was fine in general but there were a few reasons I switched to a different place after one night. The AC is only on at night, not in the afternoons when you need a rest after being out in the heat half the day. The pod beds are nice for privacy but horrible for actually having the AC reach your bed. There is no hot water for the shower and no matter how hot it is outside it’s still really uncomfortable to take a freezing cold shower. Breakfast was disappointing in terms of quality.
    USA, Female, 31-40
  • 7.1

    Very Good

    18 Sep 2019
    The hostel has tons of unused potential. The rooms and design are nice, but the place lacks of atmosphere. If you are traveling by yourself and looking to find new friends I would choose this hostel. If you are traveling with friends it is totally fine. The breakfast is fine. Beds are kinda hard, but the small pods allows a lot of privacy even though you are in a big dorm room. The location is close to a lot of bars and the old city, but the corner where it is places is kinda dodgy..
    Denmark, Female, 18-24
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  • Free Breakfast
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Ceiling Fan
  • Common Room
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hot Tub
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Board Games
  • Wi-Fi