Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Santuario Hostel Cartagena

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Our property has a privileged view to the castle of San Felipe de Barajas and is a few minutes walk from the main tourist points of the historical center, like the Museum of the Gold of Cartagena, the statue of the India Catalina, the square of the Most Holy Trinidad and Bolivar Park.

Santuario Hostel is located in the beautiful and bohemian neighborhood Getsemaní at Cartagena de Indias, at Pedregal Street.

The shared rooms are made by cubicles and a blackout achieving a light and sound insulation, giving an excellent experience of privacy. Each cubicle is equipped with its own light, bedside table, shelves, safe to use with padlock, electric socket with USB and closet for storing luggage with padlock.

Santuario Hostel Cartagena Conditions and Policies:

Cancellation policy: 24h before arrival.

Check in from 15:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included.

Reception open 24/7.
No curfew.
The maximum period of stay is of 30 days. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.5

  • Location 9.2

  • Staff 9.2

  • Atmosphere 8.0

  • Cleanliness 8.8

  • Facilities 8.8

Latest Reviews

  • 10.0


    19 Nov 2019
    this hostel was super cool with amazing dorms that felt like you had your own private space. they also had an awesome breakfast.
    Canada, Couple, 25-30
  • 10.0


    24 Oct 2019
    Love it, love it, love it!!! The dorms are clean and because of them being built in with curtains it feels like you have your own space. The breakfast was top notch and I could not tell you enough how nice and helpful the staff is. My luggage was lost and this was my first stay and the girl who manage the reception lent me everything i needed until my luggage arrived. She was 100% down to help me keep in contact with the airport too. They were all amazing.
    Sweden, Female, 18-24
  • 10.0


    12 Oct 2019
    I have never had a better sleep in my life ! Clean . Bright . Perfect nothing more nothing less
    Canada, Female, 31-40
  • 9.4


    01 Jan 2020
    Thank you so much for helping me with transportation!
    USA, Male, 25-30
  • 9.4


    08 Nov 2019
    One of my favorite hostels in all of South America. The location is about 1-3 blocks away from perfect, but I can deal with that. I also wish it would have been a bit more social, but it’s not the hostel’s fault that there weren’t more people mingling in the common areas (which are definitely cool and spacious). Would definitely stay again!
    USA, Female, 25-30
  • 9.4


    04 Nov 2019
    Great facilities and staff!
    Argentina, Male, 25-30
  • 9.1


    07 Nov 2019
    Great hostel, great location, friendly and helpful staff. The little cubicle like spaces give you a sense of privacy if you need it. Very much recommended if you intend to stay for a longer time. They upgraded me to a doublebed as well, as the hostel wasn't to full when I arrived. Well appreciated
    Switzerland, Male, 18-24
  • 8.0


    04 Jan 2020
    The capsule rooms are the best. It’s like having your own room! The staff was super friendly and breakfast was also quite good. Unfortunately our en-suite bathroom was only cleaned once during my 3 days stay. Still a good hostel if you want to relax and take a little time out from busy travellers life..
    Germany, Female, 31-40
  • 8.0


    17 Oct 2019
    Our first stop on a trip through South America and we loved it, good breakfast, clean, nice chilled vibe and easy to get to the old city by foot. We did feel like the only tourists there a lot of the time, however maybe because it was low season. Didn’t really have big enough lockers for our bags, we just shut the blind on our little rooms. Liked the privacy of having your own pod though.
    England, Couple, 18-24
  • 6.6


    01 Jan 2020
    The hostel looks very nice and is well designed, privacy etc. However the air con was turned so high during the night that i had to wear my fleece and down jacked but still ended up sick. Another guy in the hostel also got sick. The aircon is on full blast at night but during the day it’s not working at all, why not keep it a healthy balance? I would also note that the hostel isn’t sociable at all and everyone on their phone. Not good for solo travel. Staff is also not so nice compared to others
    Germany, Female, 31-40
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  • Free City Tour
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Ceiling Fan
  • Common Room
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hot Tub
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Board Games
  • Wi-Fi