Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Santuario Hostel Cartagena

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Our property has a privileged view to the castle of San Felipe de Barajas and is a few minutes walk from the main tourist points of the historical center, like the Museum of the Gold of Cartagena, the statue of the India Catalina, the square of the Most Holy Trinidad and Bolivar Park.

Santuario Hostel is located in the beautiful and bohemian neighborhood Getsemaní at Cartagena de Indias, at Pedregal Street.

The shared rooms are made by cubicles and a blackout achieving a light and sound insulation, giving an excellent experience of privacy. Each cubicle is equipped with its own light, bedside table, shelves, safe to use with padlock, electric socket with USB and closet for storing luggage with padlock.

Santuario Hostel Cartagena Conditions and Policies:

Cancellation policy: 24h before arrival.

Check in from 15:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included.

Reception open 24/7.
No curfew.
The maximum period of stay is of 30 days. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.5

  • Location 9.7

  • Staff 9.5

  • Atmosphere 9.1

  • Cleanliness 9.2

  • Facilities 9.4

Latest Reviews

  • 10.0


    09 Jun 2019
    This hostel offers personal space type accomadations. Best way to get privacy. Cleaniness is good and staff was helpful. Closer to few attraction and bars and restaurants. I even found an Indian restaurant close by. Decent breakfast and more than 1 charging point near bed.great wifi. Amazing atmosphere with activities DJ etc., Good Place! They do offer laundary facility at additional cost!
    India, Female, 31-40
  • 10.0


    20 May 2019
    I’ve stayed at a lot of hostels around the world and this one is one of the better ones. The dorms are not your typical bunk beds, but huge pods/mini rooms (stand in/have stuff beside you, even on top bunks). The location is on a central but quiet street ~1min walk from one of the squares&walking streets with food/bars(few minutes walk to clock tower). The staff were amazing- chill & helpful with advice on where to go, taxi fares, etc. Amazing breakfast with gluten free options.
    Canada, Female, 25-30
  • 10.0


    12 May 2019
    Great location, everything is new and the small compartments are really comfortable and private. Great vibe, very social and really nice and helpful staff. Would definitely stay again.
    Denmark, Female, 25-30
  • 10.0


    09 May 2019
    Nice facilities, I loved the pod style dorms with the privacy screens. Walking distance within a lot of the sights around cartagena. Fast wifi and free bfast. Clean bathrooms and cold a/c at night.
    Canada, Male, 31-40
  • 10.0


    06 Apr 2019
    A nice hostel where you can find a good chill time while you enjoy the castle and the walls of the Old city at Cartagena. Amazing pool and people that is very dedicate to you, to server you you.
    Colombia, Male, 31-40
  • 10.0


    18 Mar 2019
    This is one of the best hostels I've ever been! Combines the best of the two worlds, has the comfort, the privacy and the service of a hotel with the best share/environment and common area of the hostels. The Jacuzzi give a perfect place to relax after long walking day in beautiful city. Finally the location and the staff made my stay perfect, felt like home!! Fully recommended
    Colombia, Male, 25-30
  • 9.4


    30 Apr 2019
    Modern, well-designed hostel with privacy-providing pod beds and friendly staff. Would definitely go back! Loved the double-bed-pod.
    Germany, Male, 31-40
  • 9.1


    02 Jun 2019
    Somewhat social, though the staff is what makes this hostel so great. They were super friendly & really wanted to get to know you. The private beds were a huge plus! Bar was relaxed and I have to say, the jacuzzi was this hostel's saving grace - especially in the humid/hot weather of Cartagena, and a great way to meet others. Sebastian, Brigette, Yael, Juanita, all great. Bugs/mosquitoes were very annoying though, so be prepared for that. Hope to come back soon!
    USA, All Female Group, 18-24
  • 8.3


    14 Apr 2019
    On the plus side, everything here is very shiny and new. Beds are comfy, the showers powerful (although not hot) and Wi-Fi strong. The pod style dorms might not be to your taste, though, and the restrictions on when the air con can be used are annoying, given how hot it gets in Cartagena. Breakfast is ok. Staff reasonably friendly and helpful.
    Scotland, Male, 41+
  • 7.4

    Very Good

    18 May 2019
    Good location. Close to Gatsemani but not loud. Quiet atmosphere. Clean beds and bathrooms. Beds are a good set up with privacy. Nice kitchen. Good breakfast. Staff helpful if asked but only sort of knowledgeable. Somewhat hard to meeting others.
    Canada, Female, 25-30
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  • Free Breakfast
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Hot Tub
  • Reading Light
  • 24 Hour Reception
  • Internet Access
  • Wi-Fi