Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The hotel reserves the right to impose the following cancellation/ no show:
- For bookings from 7 capsules: 3 days prior to arrival - One night’s stay charge for all confirmed capsules.
- For bookings less than 7 capsules: 5 days prior to arrival - One night’s stay charge for all confirmed capsules.
- No show or Early Departure: One night’s stay charge for all confirmed capsules.

Additional Terms and Conditions

Official check-in time is at 13:00 and check out time is at 11:00.
- For any requirement to check in prior 08:00am, the room(s) must be reserved from previous day at the applicable of full night charge. For early check in after 08:00 am and before 12:00 noon, 50% of room charge per night will be applied. Both of these facilities are subject to availability based on the arrival patterns at the hotel on the day.
- For any requirement a late check-out up to 06:00pm, 50% of room charge per night will be applied. For late check out after 06:00pm, 100% of room charge will be applied. Both of these facilities are subject to availability based on the arrival patterns at the hotel on the day.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Sapa Capsule is one of the hotel capsule modern system in the world. With the unique, modern and convenience but also reasonable price, our hotel will bring to our customers extremely new experiences while staying with us
Each capsule is well-equipped, cozy and comfortable. You can really enjoy a good sleep inside our capsule. We have a large balcony on top floor so you can have a great view to see the scenery of mountain and Centre town.

Some more information you might want to know:
We also provide other information for travelling in Sapa and the North of Vietnam.
Trekking to village
Bac Ha Market
Ha Giang…
The breakfast will be served from 6.30 am to 9.30 am with reasonable price: 40.000 VND/meal.
Our check in and check out time:
Check in time: 13.00
Check out time: 11:00
At the moment, we don’t have receptionist at night time. We start open gate to welcome guest from 6.00 – 23.00. Please inform us your arrival time if you don’t arrive in our opening time.
For last minutes booking (on the same arrival day), please provide your arrival time when you make a booking or simply contact to us via mail:
Or Facebook page:

Wake up in the morning and enjoy the beautiful scenery and fresh air. Get out of noisy from the city, enjoy a fresh atmosphere and cozy BBQ at night with a group of friends on the weekend.

Let’s come to Sapa and stay with Sapa Capsule!!!
Cool to stay!
Fun to play! View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.3

  • Location 9.0

  • Staff 9.4

  • Atmosphere 8.2

  • Cleanliness 9.8

  • Facilities 9.5

Latest Reviews

  • 10.0


    01 Sep 2019
    Everything was amazing. Room with a great view. Bathrooms are clean. Staff is amazing! They allowed me to leave my big bag with them while I went on a trekking. Loved it!
    USA, Female, 25-30
  • 10.0


    23 Aug 2019
    Beautiful hostel, the personal is very happy to meet you. The capsul is very nice and the washroom are clean.
    Canada, Couple, 25-30
  • 9.4


    10 Sep 2019
    Really good hostel, bit hot in the capsules without AC but not that bad, free tea in the reception area. Great views of sapa
    England, Couple, 18-24
  • 9.4


    10 Aug 2019
    The place is very clean, beds with thick curtains. Hot tea available all day, but no coffee. For coffee or food one has to descend the steep hill, ~10 min. walk. Enough toilets and showers. Ample rest area. All sorts of good restaurants in this quaint little town. Staff amicable and very helpful. All in all I loved this hostel.
    USA, Male, 41+
  • 9.4


    05 Aug 2019
    Clean space, friendly staff, quieter hostel to stay at.
    Canada, Female, 18-24
  • 9.4


    03 Aug 2019
    We had a great stay at the Capsule! The capsules themselves are clean and comfortable! We had some noise disruptions but nothing major. The people at the desk were friendly and helpful! The location is a bit up from the main streets which was a bit unfortunate cause it was raining the whole time we were there so getting to and from places to eat was a bit messy! But doesn’t detract from the place at all - especially the view from the top- stunning!
    Australia, Couple, 18-24
  • 9.1


    01 Aug 2019
    Pretty relaxed place, very clean and beautiful with a great view to Sapa. The atmosphere is pretty quiet and the capsules very comfortable.
    Spain, Female, 25-30
  • 8.3


    23 Aug 2019
    The hostel has a really nice view, though you have to climb some stairs to get the view. The capsule was very spacious, but it isn't super solid, so noise still travels very far in the dorms. The dorm I stayed in didn't have a door, so you could hear people going to the bathroom in the hall and for some reason, the staff always changed the sheets immediately after people checked out. So I woke up both morning by the chatting staff in my room cleaning the capsules. Is that necessary before 8AM?
    Germany, Female, 25-30
  • 7.7

    Very Good

    28 Aug 2019
    The pods in the hosel were cool, very futuristic look to them. My duvet, however, was not clean (crusty bogies) which let them down massively. Showers were so nice! - they were very clean and provided shampoo and shower gel. Located about five minutes from the centre of town, you had to walk up a steep hill to get to the hostel. Friendly staff and beautiful views and the free tea was a nice touch. Overall pretty average.
    England, Couple, 18-24
  • 6.6


    01 Aug 2019
    Not really a fan of this place. We emailed saying that we would be arrive super early and nobody was there to let us check in. They even arrived 30min late from when hostel is supposed to open. Capsules are kinda falling apart (door panels falling off, inside capsule fan not working, light inside capsule not working) and rooms have zero space, if one person is out of their capsule you can’t walk by. Probably wouldn’t stay here again.
    Canada, Female, 25-30
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  • Free WiFi
  • Towels Included
  • BBQ
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers
  • Outdoor Terrace
  • Housekeeping
  • Late check-out
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Meals Available