Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The hotel reserves the right to impose the following cancellation/ no show:
- For bookings from 7 capsules: 3 days prior to arrival - One night’s stay charge for all confirmed capsules.
- For bookings less than 7 capsules: 5 days prior to arrival - One night’s stay charge for all confirmed capsules.
- No show or Early Departure: One night’s stay charge for all confirmed capsules.

Additional Terms and Conditions

Official check-in time is at 13:00 and check out time is at 11:00.
- For any requirement to check in prior 08:00am, the room(s) must be reserved from previous day at the applicable of full night charge. For early check in after 08:00 am and before 12:00 noon, 50% of room charge per night will be applied. Both of these facilities are subject to availability based on the arrival patterns at the hotel on the day.
- For any requirement a late check-out up to 06:00pm, 50% of room charge per night will be applied. For late check out after 06:00pm, 100% of room charge will be applied. Both of these facilities are subject to availability based on the arrival patterns at the hotel on the day.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 1 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Good Cleanliness
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Property Description

Sapa Capsule is one of the hotel capsule modern system in the world. With the unique, modern and convenience but also reasonable price, our hotel will bring to our customers extremely new experiences while staying with us
Each capsule is well-equipped, cozy and comfortable. You can really enjoy a good sleep inside our capsule. We have a large balcony on top floor so you can have a great view to see the scenery of mountain and Centre town.

Some more information you might want to know:
We also provide other information for travelling in Sapa and the North of Vietnam.
Trekking to village
Bac Ha Market
Ha Giang…
The breakfast will be served from 6.30 am to 9.30 am with reasonable price: 40.000 VND/meal.
Our check in and check out time:
Check in time: 13.00
Check out time: 11:00
At the moment, we don’t have receptionist at night time. We start open gate to welcome guest from 6.00 – 23.00. Please inform us your arrival time if you don’t arrive in our opening time.
For last minutes booking (on the same arrival day), please provide your arrival time when you make a booking or simply contact to us via mail:
Or Facebook page:

Wake up in the morning and enjoy the beautiful scenery and fresh air. Get out of noisy from the city, enjoy a fresh atmosphere and cozy BBQ at night with a group of friends on the weekend.

Let’s come to Sapa and stay with Sapa Capsule!!!
Cool to stay!
Fun to play! View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 6.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    12 Jan 2020
    Sapa Capsule was a novel experience. A cosy, home vibe. The staff, especially Rosy and a couple of others were super sweet and helpful. They painstakingly helped me find a vegetarian restaurant near the hotel. The capsules were clean, well-maintained. We met some wonderful co travellers as well. The food was average but they had a steady supply of free, hot tea to keep us warm. I'd definitely recommend this place. It's centrally located and a great place to spend your time at Sapa in quietude
    India, Female, 25-30
  • 10.0


    27 Dec 2019
    Absolutely loved my Capsule accommodation. The Capsule itself is really clean and super comfy. The electric blanket kept me so cosy and warm. It was super cold when I was in Sapa and the actual hotel wasn't heated and they didn't get the fire going, so the only place to be warm was in your capsule. The showers were super warm though and they had a heat light in each shower. It is only a 5 minute walk down to the town, its a bit of a trek getting back up though. But it is worth it for the view.
    Australia, Female, 31-40
  • 10.0


    26 Nov 2019
    I've been traveling for 3 years and this is by far the nicest and cleanest hostel I've stayed at. The capsules are really cool and have an electric blanket and your sheets are changed for you every day (really nice to sleep in a clean bed when you come home tired from the trek). The bathroom is also very clean and has big showerheads. Last but not least, the girls that work at the reception are super cute and helpful!
    Netherlands, Female, 18-24
  • 10.0


    01 Nov 2019
    May and her team made me feel very welcome. Nothing was too much trouble. Very friendly and helpful. The capsule was super cosy, spotless and a real change from a traditional hotel. The bathroom facilities were kept very clean. There showers were just perfect. The mountain views and the rooftop terrace were delightful. All in all a fantastic experience. If I ever come back to Sa Pa I would def stay again. Thank you May for making my stay so lovely.
    England, Female, 41+
  • 9.7


    04 Dec 2019
    The staff were amazing, super helpful. Mai was very informative and loved to help whenever we needed help. Capsule was clean, spacious and fancy. Bathrooms were unbelievably clean. The view of the town was amazing and the location is a 4min walk to the main square. The only thing I will say is that the hostel is freezing, (in Dec) outside was cold and you shouldn’t expect any warmer when coming back home for the day. Bring jackets
    Canada, Male, 18-24
  • 9.7


    22 Nov 2019
    This might be the best hostel I've ever stayed in! The perfect place for Sapa. Very relaxed, clean and with an amazing view. Rosie and her team are absolutely awesome. Cannot recommend enough.
    Canada, Male, 18-24
  • 9.1


    24 Nov 2019
    Good location. Totally loved the capsules. They even have this mattress heater what was nice because it really can get cold in Sapa. One of the best showers in our trip. Only problem we had was with our bus back to Hanoi. We had booked our bus from the reception and they told us many times that the bus would leave 8:00am. Morning came, and about 7:10 we found out that the bus would leave 7:30am. We made it but it wasn’t the calmest morning. Just double check your timetable. Mistakes happen. :-)
    Finland, Mixed Group, 18-24
  • 8.6


    13 Oct 2020
    Very comfortable bed, nice bathroom facilities, and good coffee available. I stayed shortly after COVID restrictions lifted, so the staff and facilities were a little bare-bones since there is low tourism. The beds were a bit dusty, so they may not have washed after the tourism dip, but otherwise everything was clean and convenient.
    USA, Female, 25-30
  • 8.6


    24 Nov 2019
    The capsules are cool, clean and comfortable. The location is a bit far with a lot of climbing. I would have loved if the atmosphere was better, you barely see people in the lobby or in general throughout the hotel.
    Israel, Male, 18-24
  • 8.3


    10 Dec 2019
    Great place to stay, very clean and friendly staff. I stayed there when it was a bit cold outside, the heated mattresses pads made it a comfortable stay!
    Canada, Female, 18-24
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  • Free WiFi
  • Towels Included
  • BBQ
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers
  • Outdoor Terrace
  • Housekeeping
  • Late check-out
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Meals Available