Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Sapa Signature Inn

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Located in the center of Sapa Town, The Signature inn is an ideal choice of you when traveling to the town. It is just a few walks to the Ancient Church and square, 350 meters to the lake and right on the way to Cat Cat village.

With a great view of Cat Cat valley, well -designed and big rooms, and full provided services..we hope to bring you a great time and best memory when staying here.

All rooms include free WIFI, linens, Sapa Map and access to all our other facilities (free info & surf computers, common space, garden, game center, book swap, etc.).

-Dorm bed with shared facilities, Free WiFi in the room.
-Dorm bed with bathroom and toilet en-suite, FREE wifi. Fansipan peak view balcony.
-Private room with bathroom and toilet en-suite, valley view, Free WiFi, internet TV in the room, linens and towels included.
-The kitchen serves a variety of Western, Asian and Vietnamese food. Diner in our lounge with stunning views of the mountains with Fansipan peak

Terms and Conditions:

Free Cancellation:3 Days before the arrival without being charged by the property
Check in from 14:00
Check out Before 12:00 Noon
Payment on Arrival: Cash and Credit Card
Tax Included
Breakfast Included
NO smoking in Room, but have a smoking area
Reception working hours 24hours View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 7.6

  • Location 8.8

  • Staff 8.2

  • Atmosphere 7.5

  • Cleanliness 8.0

  • Facilities 7.8

Latest Reviews

  • 10.0


    14 Jul 2019
    Really lovely hostel!! staff were so helpful and went out their ways to make us feel comfortable. Lan ahh was such a lovely person and she made us feel so welcome:)
    England, Female, 18-24
  • 9.7


    26 Jun 2019
    Located in the center of the old town, it’s convenient to reach market, bus station to fansipan and cat cat village... Hostel staffs are friendly and helpful, they helped us to plan a great trip to Giang Ta Chai, we really enjoyed it! Strongly recommend you!
    USA, Female, 31-40
  • 7.7

    Very Good

    03 Apr 2019
    This was the first hostel I’ve stayed at that keeps the physical passport instead of taking a monetary deposit for the keys.
    USA, Female, 25-30
  • 7.7

    Very Good

    13 Feb 2019
    They need to take that dog for a walk once in a while. He’s a big dog and he’s chained up in the shade all day long on a short lead 😡😡
    New Zealand, Male, 25-30
  • 6.9


    23 Feb 2019
    Windows don’t shut, which is an issue as Sapa can get cold! The staff weren’t very friendly or helpful with travel, they told me all the buses were full when they weren’t! It also wasn’t very clean. They have a dog called Sam chained up outside all day on the shortest leash, which was a bit heart breaking! If he barks they beat him with a stick! Please go say hi to him if your staying here as he is super friendly and needs a load of TLC!
    England, Female, 18-24
  • 5.7


    21 Feb 2019
    The hostel owns a dog which is on a short leash and barks. The staff leaves the door open in the cold all the time. Dorm rooms are littered. Shower jumps from hot to cold. The hostel has a playlist with five different Vietnamese pop songs they play over and over again. Music can be heard through walls in dorm rooms. Smoking is allowed inside the lobby/bar. Breakfast is good. Stayed for multiple days because of the location.
    Netherlands, Male, 18-24
  • 5.7


    11 Feb 2019
    None of the doors work, balcony door in the dorm, dorm door and the door leading from reception to the sleeping area. Because of this a lot of noise came in at night, specifically the really loud music from reception. I found the place to be really unorganized as well. Be nice to Sam the dog if you go!!
    Canada, Female, 25-30
  • 4.9


    11 Feb 2019
    Beds are nice enough and the curtains for privacy are great. Bathrooms were clean and showers had nice hot water. Unfortunately, there's a dog tied up on the patio all day with a metal chain just long enough for him to barely sit down. Of course he will bark, and we witnessed him get hit by a stick when he did. It rained alot during our stay so we had a chill day, and the dog could be heard barking all day through our window. Just be aware if you are staying here that you'll witness this.
    Canada, Couple, 25-30
  • 4.6


    23 Feb 2019
    The whole place needs a good clean, the floors in the room were disgusting, the bathrooms are constantly flooded, and the bedsheets were stained. Staff were aggressive and they beat the poor dog which is chained up all day with a stick! Ordered the fried rice for breakfast and 15 mins later when I hadn’t got it I asked where it was only to be told “finished”, why let me order it then? Took 10 mins to be acknowledged for check out as the staff member was playing a game on the computer.
    Scotland, Female, 18-24
  • 2.9


    11 Sep 2019
    Avoid this hostel!! Bed sheets are filthy, I doubt they’ve been washed. The room ventilation was non-existent...smelt damp and the beds felt wet. The laundry service is 50k for a Kilo of shrunk washing...unacceptable! Staff are really unorganised & didn’t know we’d already paid and checked out! Extremely disappointed to say the least.
    Scotland, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Dryer
  • Elevator
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Nightclub
  • Wi-Fi