Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/10

Secret Garden Backpackers Sydney

Book more than 7 days in advance for Free Cancellation.
7.0
  • Wonderful Location
  • Brilliant Staff
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Property Description

Secret Garden Backpackers is a clean, affordable and popular hostel located just a few minutes walk from Sydney's Central Railway Station and Bus Terminal. We are the perfect hostel to accommodate you during your stay in Sydney

We offer free WiFi, free breakfast, free events. All rooms feature large individual lockers, private power sockets, comfortable beds and fresh linen.

We are located opposite Prince Alfred Park, and only a few minutes from all of Sydney's major attractions including the Opera House and Sydney Harbour Bridge.

Only accept guests aged between 18-35 holding a valid foreign passport. View House Rules

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Reviews & Ratings

  • Value For Money 7.1

  • Security 7.4

  • Location 8.4

  • Staff 7.5

  • Atmosphere 6.4

  • Cleanliness 5.9

  • Facilities 6.2


Latest Reviews

  • 10.0

    Superb

    21 Aug 2019
    Lovely place, great staff- very helpful! Would definitely stay again, thank you!
    England, Female, 18-24
  • 9.7

    Superb

    20 Aug 2019
    lovely place, no complaint for the price i paid :-)
    Poland, Male, 31-40
  • 9.7

    Superb

    20 Aug 2019
    The garden was fantastic and the dog was super cute! The staff were very helpful, explaining how the travel card works and what places I should see while in Sydney. I travelled alone but it was easy to talk to others in the garden which looked even better at night with the lights on around the trees. My room was very clean and I scored a bottom bunk - bonus! They have events every evening - the girl that made the tacos was fab!
    England, Female, 18-24
  • 9.4

    Superb

    19 Aug 2019
    The place is clean. Got a friendly in house dog that welcomed you :-) cute Need a bit of renovation in the toilet in one of the building, looks a bit old but clean tho. Nice spacious garden
    Argentina, Female, 18-24
  • 8.0

    Fabulous

    04 Oct 2019
    Lovely hostel, the team were also lovely. Especially the Irish lad behind the counter. The only issue we had was just with the people staying at the hostel (which isn’t the hostels fault) they were kind yobbish and young. Also not many toilets/showers inside the building we stayed in. But rooms were clean, check in and check out was easy and efficient. Lovely garden area also!
    England, Female, 25-30
  • 8.0

    Fabulous

    27 Sep 2019
    Spent my last days in Australia in this hostel, I checked in quite late and the staff was really friendly and helpful. The facilities are fine. It was really quiet during my stay, can't complain about the noises as the garden closed at 10. Easy to make friends Would definitely stay again
    France, Female, 18-24
  • 5.1

    Rating

    18 Aug 2019
    Didn't find the hostel very clean at all my room looked like no one had been in and clean it. Cockroach was on the floor and there was dirt all over the bed sheets. The bathrooms were very dirty to
    England, Female, 31-40
  • 4.9

    Rating

    23 Jul 2019
    Didn’t feel very welcomed once arriving. when I asked politely if someone was able to help me with my bags, the response was “ were not a hotel service, we don’t have porters! “ little did they know i had stitches in my arm, there was a reason behind why I was asking for someone to HELP ME! Then I asked a second member of staff and his response was; “you will be able to ask one of the guy guests, it’s easy for you too, because your a girl” which was extremely sexist!! Wasn’t impressed.
    Ireland, Female, 18-24
  • 4.6

    Rating

    20 Sep 2019
    The hostel was not like its photos. Several hazards such as exposed wiring, mould, uneven flooring, long waits for bathroom access, pervasive bad smells, and dangerous locals made this stay an uncomfortable one. Unprofessional and unresponsive staff after hours made checkin and checkout difficult. Extra surcharges for keys were unexpected - $20 per person. We tried to spend as little time here as possible during our 9-night stay. Would not stay here again.
    Australia, Mixed Group, 25-30
  • 2.0

    Rating

    24 Oct 2019
    GIRLS DO NOT STAY HERE. When I was in the shower, I caught a man watching me through the gap in the door. After screaming at him and crying for 20 mins I felt scared and completely violated. When I went to tell management I was completely shocked by her response. She wouldn’t watch the CCTV, she tried to put me off filing a police report and after she ‘called’ them, said they aren’t coming. This is after telling me that’s the only way she’d refund me. Not enough characters for this story. Unreal
    Scotland, Female, 18-24
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • DVD's
  • Games Room


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