Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/10

Secret Garden Backpackers Sydney

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
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Property Description

Secret Garden Backpackers is a clean, affordable and popular hostel located just a few minutes walk from Sydney's Central Railway Station and Bus Terminal. We are the perfect hostel to accommodate you during your stay in Sydney

We offer free WiFi, free breakfast, free events. All rooms feature large individual lockers, private power sockets, comfortable beds and fresh linen.

We are located opposite Prince Alfred Park, and only a few minutes from all of Sydney's major attractions including the Opera House and Sydney Harbour Bridge.

Only accept guests aged between 18-35 holding a valid foreign passport.
* $20 Key deposit upon checking in
* 1% surcharge on all credit card payments View House Rules

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Reviews & Ratings

  • Value For Money 6.6

  • Security 7.5

  • Location 7.8

  • Staff 7.4

  • Atmosphere 6.5

  • Cleanliness 5.9

  • Facilities 6.1


Latest Reviews

  • 8.0

    Fabulous

    19 Feb 2020
    Wouldn't kennel me dog in there
    New Zealand, Male, 31-40
  • 7.4

    Very Good

    04 Feb 2020
    Great location, the rooms were hot. I saw two rats walking/running in the garden which I think was nasty.
    Mexico, Male, 25-30
  • 6.6

    Good

    28 Dec 2019
    Ok relaxed hostel with quite tidy kitchen and showers (most times) . A brekkie with coffee, bread, spreads and cereals and outdoor hangout area good plusses. However dorms were less tidy, and lack of proper air con made the air hot and stuffy, and some noise comes in from the streets. So not super comfy for sleeping but doable. Friendly staff.
    Finland, Female, 25-30
  • 5.7

    Rating

    30 Dec 2019
    It was unclean. unclean dish, unclean room, no elevator I was really upset. I will not go there twice. One night was to enough to me. :(
    South Korea, Male, 25-30
  • 5.1

    Rating

    27 Jan 2020
    The staff are very friendly and the hostel is in a pretty good location, near to Central Station. HOWEVER - the hostel is unclean, and while I normally wouldn't be bothered by the cleanliness, I found cockroaches in my bed and on my luggage in the dorm room. I ended up staying at WakeUp next to Central station which turned out to be the same price as Secret Garden. Secret Garden is cheap, but not worth the cockroaches in my opinion. The staff were very apologetic, but that's about it.
    Ireland, Female, 18-24
  • 5.1

    Rating

    29 Dec 2019
    The rooms are not cleaned properly, half of it was very filthy. The bathroom runs out of soap frequently and the shower was something you would expect in the slums. The staff were helpful and friendly so it's just a shame they are let down with such a poor state of facilities and cleaning standards. Beds were okay and at least the bed was clean. Not good value for money. The place needs a massive renovation.
    England, Male, 31-40
  • 3.7

    Rating

    09 Jan 2020
    Worst hostel I’ve ever stayed at. The location is the only decent thing as it’s a 5 minute walk to Sydney central station. The rooms are small and and the fan only seemed to have the lightning McQueen setting. The toilet right outside of room 9 had a broken shower for the duration of my stay and is still probably out of order to this day.
    Canada, Male, 25-30
  • 3.1

    Rating

    17 Jan 2020
    Very dirty, limited working showers, dog urinates wherever it likes. Avoid
    England, Male, 31-40
  • 3.1

    Rating

    29 Dec 2019
    Very dirty Not enough showers or toilets Those they had were always a state Rooms are like ovens! Too many people crammed in each room Really disappointed DONT STAY HERE
    England, Female, 18-24
  • 2.0

    Rating

    31 Dec 2019
    WARNING - DO NOT STAY HERE! Girls, this is a dangerous place to stay, do not risk your safety.
    England, Female, 18-24
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • DVD's
  • Games Room


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