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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Secret Garden Hostel Cat Ba

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Secret Garden Hostel Cat Ba's aim is to provide a true hostel experience, a safe haven for backpackers to eat, sleep, meet and explore.

Our laid back vibes, super social communal areas, comfortable enclosed bunk beds and unique menu will ensure a great experience. Our staff are always happy to help and advise on island activities and local knowledge.

Always included within our room rate is our legendary family dinner, served every evening in the garden, where all guests and staff can enjoy. This allows for a very social evening indulging in conversations with travelers from all over the world.

**Things to note & policies**
Cancellation notice: 1day before the arrival
Check in from: 14:00
Check out before: 11:00
Reception time: 7:00 - 21:00
Payment on arrival: cash credit card
Tax included in room rate
No free breakfast, but include free evening dinner
No smoking in room but have smoking area
Child friendly View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.2

  • Location 9.7

  • Staff 9.6

  • Atmosphere 9.9

  • Cleanliness 8.9

  • Facilities 9.1


Latest Reviews

  • 10.0

    Superb

    02 Jan 2020
    Good location away from the main street. Tasty family dinners that brought everyone staying there together!
    USA, Male, 18-24
  • 10.0

    Superb

    21 Dec 2019
    awesome experience, the staff helped us with everything from trip recommendations to a bus ride back to hanoi. gorgeous atmosphere and the food was PHENOMENAL. i would 100% stay here again.
    USA, Mixed Group, 18-24
  • 10.0

    Superb

    12 Dec 2019
    Secret garden was great! I only got to stay 2 nights because it fills up really quickly but I would have stayed all 3 nights I was in cat ba. they don’t provide free breakfast but they do a free family dinner(plenty of incredible options) instead which I thought was even better. Breakfast you don’t really talk to anyone and dinner is where I met all of my friends at the hostel, which I wouldn’t have otherwise. They also do a fire sometimes which was really great. 10/10 would recommend!
    USA, Female, 25-30
  • 9.7

    Superb

    12 Jan 2020
    We really enjoyed staying in secret garden. They make family dinner in the evening so its easy to get along with some nice people and also the breakfast in the morning is amazing (vegan and homemade bread). Dorms are cozy too. Enjoyed and recommended!
    Germany, Couple, 18-24
  • 9.7

    Superb

    13 Dec 2019
    Staff are great and super helpful, location is good and the family dinner is amazing!
    Canada, Female, 25-30
  • 9.4

    Superb

    12 Jan 2020
    Loved this hostel! really social met a lovely group of people and the staff are so helpful and kind lovely common area and perfect location in walking distance from everything The family dinner every night is such a nice idea and the food from the hostel is all so tasty
    England, Female, 25-30
  • 8.3

    Fabulous

    30 Dec 2019
    I loved staying at the Secret Garden Hostel. I made great friends here and the free family dinner was great every evening! The atmosphere here was relaxed and homely. Lots of board games, great food (lots of vegan / veggie options) and friendly staff. I had to leave a night early due to bed bugs which they are currently addressing. I would still highly recommend the hostel regardless of this due to the great atmosphere and opportunities to meet people as a solo traveller.
    England, Female, 25-30
  • 8.3

    Fabulous

    22 Dec 2019
    The pros: Super friendly staff, and the family dinner is a great value and fantastic way to meet people The cons: Our 6-person room was quite cramped, and the doors didn't close very well (also people left them open) so the rooms were pretty noisy during the early morning construction as well as for the night time kareoke
    Canada, Couple, 31-40
  • 8.3

    Fabulous

    16 Dec 2019
    Great chill place, the family dinner every night is definitely a plus as the food is incredible and it’s a great way to socialise, however they’ve got a bed bugs problem so I hope that can get sorted out as it made my stay not really enjoyable as I had hoped.
    Italy, Male, 25-30
  • 8.0

    Fabulous

    10 Dec 2019
    Great spot in cat ba that serves delicious family dinners, making it easy to meet new friends. Did a 1-day cruise of ha long bay through them, as well, which was fun. Staff was SO nice and helpful. Unfortunately, had to deduct a couple points for cleanliness—facilities were good, but due to construction next door there are quite a few rats/mice nearby the property. Not their fault, and the inside of the hostel was fine, but still not ideal and worrying about rats made my stay less comfortable
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Security Lockers
Services
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi


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