Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


See You At Lily's

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

See You At Lily's Located in the very heart of the charming historic Hanoi Old Quarter, at 16 Ngo Huyen Street, near St Joseph's Cathedral. Our hostel is situated on a calm street, which offers you a perfect retreat from the vibrant and buzzing Old Quarter, just minutes away.

We have two newly fitted mixed dorm rooms, each with 8 beds whilst we have one female dorm room with 6 beds. We provide a large selection of foods for breakfast, mainly western style. We have a lot of experience and knowledge of the local area.
See you At Lily's also provides various services from laundry to open bus tickets, tours around Vietnam (SaPa and Ha Long Bay) at a reasonable price for our guests. We also exchange money here, and sell beers for people to enjoy in our chill room.
We are now doing introductory cooking classes, free walking tours and vietnamese family dinner in the evening. Please email or ask at reception during your stay for more information.
There is WIFI on every single floor to accommodate everyone's needs.

***Property Policies and Conditions***
1).The reception is 24hrs however check in from 2pm hence if you would like an earlier check in then you must email us before hand. Check out time is 11am.
2).2 days advance notice for free cancellation.
3).We accept credit card and cash payment upon arrival.
4).We do not allow children under the age of 16 in the hostel without a guardian, if children want to stay at the hostel, we must be emailed in advance. We also have a no pets policy. No drugs are to be permitted into the building due to it being illegal in Vietnam. We provide alcohol though you must have you're ID to be served at the bar.
5).Maximum stay is 14 days.
6). Towels available free of charge for private rooms. Dorm rooms- towel available with deposit and nominal cost (under $0.50 USD cost).
7). Lockers for valuables available in Dorm rooms, deposit required for the key. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.0

  • Location 10.0

  • Staff 8.5

  • Atmosphere 7.0

  • Cleanliness 8.5

  • Facilities 6.5

Latest Reviews

  • 10.0


    23 Nov 2018
    Stayed in a private room. It's a steal. And manager/receptionist/travel consultant Snowy is a real friend. I'm very glad I stayed here.
    USA, Male, 25-30
  • 9.4


    27 Oct 2019
    We loved our stay at see you at lily's, we stayed in a private room and it was such good value for money. we have stayed in hostels and home stays for a while, and this was so nice and clean it felt like we had paid much more than we had!! The reception are really nice and sorted out anything we needed to book. Our airport transfer was cheaper than we managed to sort ourselves. Also on the same road is 'annas booking' which we booked two trips away with and they were so patient and friendly.
    England, Couple, 25-30
  • 8.9


    15 Nov 2018
    Very good hostel. They helped with EVERYTHING, Snowy is amazing. The only "bad" part is that the breakfast is at a restaurant next door, and that service was VERY BAD and the food was not good at all!
    Sweden, Female, 18-24
  • 8.6


    06 Dec 2019
    Very nice hostel with amazing staff. We had a double room, which was very nice and had a comfortable bed. Snowy made our stay even better when she helped us plan our whole trip in Vietnam! She knows what she’s doing. Would definitely recommend booking the ‘Top Gear Experience’ through her so you get to do it with Duyen!
    Netherlands, Couple, 25-30
  • 8.6


    01 Dec 2018
    This hostel is good for its price. The beds weren't so comfy but it's clean and in a nice location.
    Canada, Female, 18-24
  • 8.6


    15 Nov 2018
    Staff were friendly, although were trying to sell us trips that were VERY expensive and we were at the end of our time in Vietnam so didn’t want to pay out too much. Beds were pretty comfy, under bed storage was too small for bags so ended up with them all scattered about the room. Bathroom/shower was really nice; decent shower and it was separated from toilet area so didn’t get everywhere else soaked!
    England, Female, 18-24
  • 8.3


    02 Jan 2019
    Great hostel, didn't get a locker and no key to the room so carried with me all my valubeles. But very good hostel and nice staff! Amazing location!
    Israel, Female, 18-24
  • 8.0


    15 Mar 2019
    Liked this hotel room very much. Well decorated like the photos show.
    England, Couple, 18-24
  • 8.0


    01 Feb 2019
    Absolutely fantastic tour shop but very average hostel. Beds do have privacy curtains but as a tall man, I literally didn’t fit in the beds. They’re mats rather than mattresses so are very hard. There’s a gap by the wall too that’s unreachable if you drop something down there (I did..) Wi-fi is pretty much useless. Not much of an atmosphere... there is a ‘chill room’ but it doubles as a baggage storage room and it wasn’t very inviting. Showers are very good though.
    England, Male, 25-30
  • 6.0


    16 Apr 2019
    We stayed in heaps of hostels all over Vietnam and this one was by far the worst quality experience. The staff were very friendly and helpful organising taxis etc but the actual dorms were very average. The door had no lock so anyone could walk off the street and into the room. There were lockers for bags but they weren’t big enough to fit our carry on sized luggage in them. The bathroom was just for the dorm which was great but it smelt like smoke and was dirty. :(
    Australia, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Safe Deposit Box
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Wi-Fi