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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

8.8
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

See You At Lily's Located in the very heart of the charming historic Hanoi Old Quarter, at 16 Ngo Huyen Street, near St Joseph's Cathedral. Our hostel is situated on a calm street, which offers you a perfect retreat from the vibrant and buzzing Old Quarter, just minutes away.

We have two newly fitted mixed dorm rooms, each with 8 beds whilst we have one female dorm room with 6 beds. We provide a large selection of foods for breakfast, mainly western style. We have a lot of experience and knowledge of the local area. See you At Lily's also provides various services from laundry to open bus tickets, tours around Vietnam (SaPa and Ha Long Bay) at a reasonable price for our guests. We also exchange money here. We have an after 4pm bar, with shisha of different flavours. There is WIFI on every single floor to accommodate everyone's needs.

***Property Policies and Conditions***
1).The reception is 24hrs however check in from 2pm hence if you would like an earlier check in then you must email us before hand. Check out time is 11am.
2).2 days advance notice for free cancellation.
3).We accept credit card and cash payment upon arrival.
4).We do not allow children under the age of 16 in the hostel without a guardian, if children want to stay at the hostel, we must be emailed in advance. We also have a no pets policy. No drugs are to be permitted into the building due to it being illegal in Vietnam. We provide alcohol though you must have you're ID to be served at the bar.
5).Maximum stay is 14 days.
6). Towels available free of charge for private rooms. Dorm rooms- towel available with deposit and nominal cost (under $0.50 USD cost).
7). Lockers for valuables available in Dorm rooms, deposit required for the key.

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 8.4

  • Location 9.7

  • Staff 9.6

  • Atmosphere 8.3

  • Cleanliness 8.4

  • Facilities 8.3


Latest Reviews

  • 10.0

    Superb

    23 Nov 2018
    Stayed in a private room. It's a steal. And manager/receptionist/travel consultant Snowy is a real friend. I'm very glad I stayed here.
    USA, Male, 25-30
  • 8.9

    Fabulous

    15 Nov 2018
    Very good hostel. They helped with EVERYTHING, Snowy is amazing. The only "bad" part is that the breakfast is at a restaurant next door, and that service was VERY BAD and the food was not good at all!
    Sweden, Female, 18-24
  • 8.6

    Fabulous

    01 Dec 2018
    This hostel is good for its price. The beds weren't so comfy but it's clean and in a nice location.
    Canada, Female, 18-24
  • 8.6

    Fabulous

    15 Nov 2018
    Staff were friendly, although were trying to sell us trips that were VERY expensive and we were at the end of our time in Vietnam so didn’t want to pay out too much. Beds were pretty comfy, under bed storage was too small for bags so ended up with them all scattered about the room. Bathroom/shower was really nice; decent shower and it was separated from toilet area so didn’t get everywhere else soaked!
    England, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Book Exchange
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Safe Deposit Box
  • Security Lockers
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi

Policies

  • Credit Cards Accepted
  • Curfew
  • Non Smoking
  • Taxes Included

Things to Note

1).The reception is 24hrs however check in from 2pm hence if you would like an earlier check in then you must email us before hand. Check out time is 11am.
2).2 days advance notice for free cancellation.
3).We accept credit card and cash payment upon arrival.
4).We do not allow children under the age of 16 in the hostel without a guardian, if children want to stay at the hostel, we must be emailed in advance. We also have a no pets policy. No drugs are to be permitted into the building due to it being illegal in Vietnam. We provide alcohol though you must have you're ID to be served at the bar.
5).Maximum stay is 14 days.
6). Towels available free of charge for private rooms. Dorm rooms- towel available with deposit and nominal cost (under $0.50 USD cost).
7). Lockers for valuables available in Dorm rooms, deposit required for the key.


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