Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description


Mexico offers great destinations and Cancun is definitely one of them. As a top caribbean destination of the world, with beautiful white sand beaches and turquoise water, Cancun offers a fantastic landscape of sun and fun all together. With its airport offering 90 direct flights to all over the world and excellent ground transportation to downtown, certainly is the place to be.

Selina Cancun is located just 20 minutes from the airport and few steps away walking from the bus station in downtown Cancun.

The Downtown area is filled with markets, local bars and restaurants and trendy hot spots (located just few minutes away Nader Street).

Selina Cancun offers guests free Wifi, on-site bar and options for every type of traveler. Enjoy the swimming pool and the common areas with games and everyday activities such as live music performances. Selina Cancun is for sure the best option to connect with the Riviera Maya and Tulum.

Cancellations or modifications must be made by 6:00 pm (in your destination’s time zone) at
least 2 days prior to arrival. Cancellations made after the given period and no-shows will incur a
one night cancellation fee, plus tax. This action is not fraudulent.
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age
must be accompanied by a family member or a legal guardian (18 years or older) in a private
- Smoking: Not permitted at Selina locations. A $300 charge will be billed to guests who
do not comply.
- Coolers: Not permitted at Selina locations.
- Food and drinks: If brought from outside of Selina, it may not be consumed in common
areas, with the exception of the common kitchen.
- Noise: After 11:00 pm, guests must keep noise levels to a minimum in shared
- Pets: Selina is pet friendly! Pet owners are required to book private rooms, as pets are
not permitted in dormitories. There is a cost of $10 per pet per night.
- Towels: For guests staying in dormitories, there is a small towel fee, and a deposit to be
refunded once the towel is returned at check-out.
- Key deposit: Guests in dormitories will be charged a small key deposit to be refunded
once the key is returned at check-out.
- Luggage: Luggage storage is available at reception free of charge for 24 hours.
Thereafter, there will be a $5 charge per day, subject to availability.

The Environmental Tax is not included in the final price, this payment must be made at the reception at the time of check-in, the environmental tax corresponds as follows:

Private Rooms: $ 1 per room per night.
Shared Dorms: $ 1 per guest per night.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

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Reviews & Ratings

  • Value For Money 7.2

  • Security 8.1

  • Location 8.8

  • Staff 7.8

  • Atmosphere 7.3

  • Cleanliness 7.2

  • Facilities 7.3

Latest Reviews

  • 10.0


    29 Apr 2022
    First I was scared to book here as I read some bad reviews, but actually non of them are like people mentioned. Hostel is 2 mins. from ADO station. Clean, has kitchen, pool is clean no dirty water and leaves inside etc. Very comfortable beds. It has as well bar with music that turn off at midnight. I stayed 3 nights and definitely would come back!
    Slovakia, Male, 31-40
  • 8.9


    02 May 2022
    I stayed here for only one night and I think that was enough. The room I was in had a mildew smell and so did the library. It’s also a bit hard to make friends here as most people come w someone and the common areas aren’t set up to encourage people to talk. I’ve definitely been to a better Selina but since it’s so close to the ADO bus, it’s a good option if you’re going to the airport to somewhere else afterwards
    Madagascar, Female, 18-24
  • 8.6


    27 Apr 2022
    The female dorm room was amazing, really loved it. Staff is mixed, some were super kind, others didn't seem like they wanted to be there. Common bathrooms not so clean, but the one in the room was good. Perfect location for the night before a flight from cancun airport.
    Italy, Female, 31-40
  • 8.3


    12 May 2022
    problem with the toilets downstairs on the morning I left. Wold've had to go upstairs to use the non-dorm toilets. But the place has beautiful artwork , the staff is friendly and helpful , it's clean and organized and the kitchen was most helpful. Very recommended,
    USA, Male, 41+
  • 8.0


    21 Apr 2022
    Literally just slept here for a night, which was fine. Beds were comfortable and quiet at night. Good wifi. Only I arrived a little before midnight, very tired, and had to wait 20 minutes before I could check in because the guy at reception worked really slow. He was kind and helpful though.
    Netherlands, Female, 25-30
  • 7.7

    Very Good

    26 Apr 2022
    Stayed one night before going to isla mujeres. Just a place for me to sleep and move on. I wouldn’t call this a party hostel by any means at least nothing I saw. Had to ask for a sheet from staff. Good place to sleep and move on served it’s purpose for me :)
    USA, Male, 41+
  • 6.9


    27 Apr 2022
    Stayed here for one night. The hotel is located in a hastily converted old building. Stains on the walls and ceiling, etc. Basic room and bathroom. Much better value for money elsewhere in Cancun. Also be ready for the taxi drivers they allow to camp out in the entrance and forget being able to take an Uber easily. Close to the ADO terminal, at least.
    Belgium, Male, 31-40
  • 6.0


    30 Apr 2022
    I was disappointed with this hostel. Upon arrival I spent quite some time to check in despite the online pre arrival checkin that was required. I went out for dinner and when I arrived to my room somebody was sleeping in “my” bed. Turns out they assigned a wrong room, when I finally got the correct room, there was no sheet to cover. Do they just assume that people don’t cover because of the heat? (Other girls in the room had the sheets) Overall just a very sloppy and inattentive service
    Canada, Female, 31-40
  • 5.1


    27 Apr 2022
    I had high expectations for Selina but this disappointed. I wasn’t aware you had to pay for the coworking space and breakfast prices also weren’t good value for money. No curtains on the beds, the bathrooms weren’t clean. Small rooms with little space and small lockers too. Good location next to ADO station so was ok for one night but SO glad that was it
    England, Female, 18-24
  • 4.3


    01 May 2022
    Not a huge fan of this hostel. I've stayed in Selina's before and assumed there was a standard for how good they are - but this one definitely felt like a younger person's party hostel. Check in took forever - when I was eventually allocated a room they then said I had to wait for 30 minutes for it to be available - even though I was checking in at 10.30 at night so well past check out. The room was pretty noisy, with music from bar playing until 1am - staff said I couldnt move.
    England, Female, 25-30
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  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Wi-Fi