Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description


Mexico offers great destinations and Cancun is definitely one of them. As a top caribbean destination of the world, with beautiful white sand beaches and turquoise water, Cancun offers a fantastic landscape of sun and fun all together. With its airport offering 90 direct flights to all over the world and excellent ground transportation to downtown, certainly is the place to be.

Selina Cancun is located just 20 minutes from the airport and few steps away walking from the bus station in downtown Cancun.

The Downtown area is filled with markets, local bars and restaurants and trendy hot spots (located just few minutes away Nader Street).

Selina Cancun offers guests free Wifi, on-site bar and options for every type of traveler. Enjoy the swimming pool and the common areas with games and everyday activities such as live music performances. Selina Cancun is for sure the best option to connect with the Riviera Maya and Tulum.

Cancellations or modifications must be made by 3:00 pm (in your destination’s time zone) at
least 1 day prior to arrival. Cancellations made after the given period and no-shows will incur a
one night cancellation fee, plus tax. This action is not fraudulent.
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age
must be accompanied by a family member or a legal guardian (18 years or older) in a private
- Smoking: Not permitted at Selina locations. A $300 charge will be billed to guests who
do not comply.
- Coolers: Not permitted at Selina locations.
- Food and drinks: If brought from outside of Selina, it may not be consumed in common
areas, with the exception of the common kitchen.
- Noise: After 11:00 pm, guests must keep noise levels to a minimum in shared
- Pets: Selina is pet friendly! Pet owners are required to book private rooms, as pets are
not permitted in dormitories. There is a cost of $10 per pet per night.
- Towels: For guests staying in dormitories, there is a small towel fee, and a deposit to be
refunded once the towel is returned at check-out.
- Key deposit: Guests in dormitories will be charged a small key deposit to be refunded
once the key is returned at check-out.
- Luggage: Luggage storage is available at reception free of charge for 24 hours.
Thereafter, there will be a $5 charge per day, subject to availability.

The Environmental Tax is not included in the final price, this payment must be made at the reception at the time of check-in, the environmental tax corresponds as follows:

Private Rooms: $ 1 per room per night.
Shared Dorms: $ 1 per guest per night.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.1

  • Location 9.2

  • Staff 8.7

  • Atmosphere 7.9

  • Cleanliness 9.0

  • Facilities 8.9

Latest Reviews

  • 10.0


    29 Aug 2020
    Absolutely amazing!
    USA, Male, 31-40
  • 10.0


    22 Jan 2020
    Just great! Very well located near bus station and a cheap food market, nice pool and common area, very nice staff, great music, good rooms. 10 out of 10!
    Portugal, Female, 31-40
  • 9.4


    18 Mar 2020
    Perfect Location at the ADO bus station. Good for staying here to go to Merida or to the airport. The team is very kind.
    Germany, Female, 18-24
  • 9.4


    12 Jan 2020
    Perfect location for the bus station! A little far from the beach, but makes a great stopover location. Super clean, really nice staff, and delicious food.
    USA, Female, 18-24
  • 9.1


    23 Jul 2020
    Super close to ADO bus station to get to/from the airport and to other places in Mexico. Really nice staff! Only spent the night so can't tell beyond that.
    USA, Male, 18-24
  • 9.1


    07 Jan 2020
    We just stayed for one night before leaving and wanted to be close to the ADO, for which this place was the best option. Pretty much the same as other Selinas, nice and clean, friendly staff. Food was ok. Comfy bed.
    Austria, Couple, 31-40
  • 8.9


    07 Jan 2020
    Great room and beds, and nice hangout area by the pool. The place feels a bit dead though and not a great place to meet other people. Big shoutout to Pedro in the bar for the amazing drinks though!
    Sweden, All Female Group, 18-24
  • 8.6


    23 Jan 2020
    The hostel was nice with lots of activities and community space. Wifi only worked in the reception area. Other guests at the hostel had no interest with socializing with one another. I find this is common at most Selina’s. Rooms were good but small so every move you can hear. Beautiful hostel though
    Canada, Female, 18-24
  • 6.6


    02 Mar 2020
    Nice hostel but the dorm rooms aren't wonderful. Beds quite creeky and the fans are incredibly loud. Our AC kept turning off too which meant we had to get someone from the front desk to turn it back on again. The room had no control over this. Bathroom facilities in the dorms are average at best. The common area is big and spacious with a good pool and the food is very very nice. The staff were quite helpful too.
    Ireland, Male, 25-30
  • 3.7


    13 Feb 2020
    Worst staff. I stayed here for 3 nights in a private room, the first day the staff were so kind that I extended the extra 3 days, but I paid a penalty for the male staff who worked on 2/14 (Friday) and 2/15 (Saturday) night. Even if I had to cancel my stay for an additional 3 nights, I had to relocate, because the staff was pretending I couldn't understand that I wasn't good at English. He was teasing me too safely, so me and my wife moved to the hostel to avoid being ridiculed.
    South Korea, Couple, 41+
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  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Flexible NRR
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Wi-Fi