Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description


Mexico offers great destinations and Cancun is definitely one of them. As a top caribbean destination of the world, with beautiful white sand beaches and turquoise water, Cancun offers a fantastic landscape of sun and fun all together. With its airport offering 90 direct flights to all over the world and excellent ground transportation to downtown, certainly is the place to be.

Selina Cancun is located just 20 minutes from the airport and few steps away walking from the bus station in downtown Cancun.

The Downtown area is filled with markets, local bars and restaurants and trendy hot spots (located just few minutes away Nader Street).

Selina Cancun offers guests free Wifi, on-site bar and options for every type of traveler. Enjoy the swimming pool and the common areas with games and everyday activities such as live music performances. Selina Cancun is for sure the best option to connect with the Riviera Maya and Tulum.

Cancellations or modifications must be made by 3:00 pm (in your destination’s time zone) at
least 1 day prior to arrival. Cancellations made after the given period and no-shows will incur a
one night cancellation fee, plus tax. This action is not fraudulent.
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age
must be accompanied by a family member or a legal guardian (18 years or older) in a private
- Smoking: Not permitted at Selina locations. A $300 charge will be billed to guests who
do not comply.
- Coolers: Not permitted at Selina locations.
- Food and drinks: If brought from outside of Selina, it may not be consumed in common
areas, with the exception of the common kitchen.
- Noise: After 11:00 pm, guests must keep noise levels to a minimum in shared
- Pets: Selina is pet friendly! Pet o wners are required to book private rooms, as pets are
not permitted in dormitories. There is a cost of $10 per pet per night.
- Towels: For guests staying in dormitories, there is a small towel fee, and a deposit to be
refunded once the towel is returned at check-out.
- Key deposit: Guests in dormitories will be charged a small key deposit to be refunded
once the key is returned at check-out.
- Luggage: Luggage storage is available at reception free of charge for 24 hours .
Thereafter, there will be a $5 charge per day, subject to availability.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.1

  • Location 9.0

  • Staff 8.3

  • Atmosphere 8.3

  • Cleanliness 8.6

  • Facilities 8.7

Latest Reviews

  • 10.0


    05 Apr 2019
    Best food ever. Amazing staff. Great vibe! By far the best guacamole I’ve had in Mexico since being in Mexico. Only downfall is how slow check in and check out is because there’s only 1 staff on there. Other than that, I’ve stayed here twice just for the atmosphere and the guacamole
    Australia, Female, 25-30
  • 10.0


    22 Mar 2019
    I only stayed one night to get to the ADO the next day, cos so close! So didn't experience much there. But I was flabbergasted as I arrived, it's like a hotel, not a hostel. I thought I was at a wrong place as I arrived! It was too beautiful! And everybody is so friendly and helpful. Wow, I wish I had stayed here when I got to Cancun before traveling to other places. I would have stayed longer! Can highly recommend!! You will love it! And great authentic small Mexican bar next door!
    England, Female, 41+
  • 10.0


    03 Mar 2019
    Simply incredible hostel that appears more like a resort. From the general perky aesthetic, to the fantastic facilities (co-working spaces, events and parties, great pool, bar with food and drinks, etc.) and truly lovely staff who I was lucky enough to become close with and joined to many lovely eateries, parties, and beaches- and who were just as welcoming to all who stayed there! Incredible value for money.
    England, Female, 25-30
  • 10.0


    27 Feb 2019
    Excellent place to stay in Cancun. Great location for the ADO. Staff and facilities were spot on. Loved the pool area and bar. Can recommend the avo on toast breakfast (breakfast not included). For more info on places to stay in Mexico plus other worldwide destinations, check out the Travel page of my blog (select Travel from the menu) Happy travels 😊
    England, Female, 41+
  • 9.7


    28 Feb 2019
    Really nice hostel right next to the bus station for the airport bus and stops for buses to the hotel zone and Puerto Juarez. Quiet and chill during the day and a party vibe at night. Only issue was when our toilet overflowed in the room they were quick to come and unblock it but took too long to bring a mop to mop up the water. Would recommend staying there nonetheless.
    Canada, Mixed Group, 18-24
  • 8.3


    16 Mar 2019
    Brilliant location for the ADO bus station. Good facilities. Very loud music at night from the bar across the car park. One thing that’s very annoying is the only safe drinking water source is in the bar that’s open to the public. It’s not great being in the bar in your pyjamas just to get some water whilst drunk people are dancing and drinking shots around you! Would be great if they could get another safe water source in the self-catering kitchen. Also expensive to rent towels and do laundry.
    England, Female, 25-30
  • 6.9


    14 Mar 2019
    The staff were completely useless, taking forever to process customers and not answering the questions I asked. If you don't mind the staff, the hostel is fine.
    Finland, Male, 25-30
  • 5.7


    03 Apr 2019
    I found the hostel an odd vibe, unclean and the staff were not helpful. The location close to the ADO bus station was great but that’s about it, would not stay again.
    Australia, Female, 18-24
  • 4.0


    27 Mar 2019
    When we first arrived the receptionist wasn’t very friendly at all, blunt and rude. Went to our room and there was an incident where the hostel handled poorly... Ended up changing hostel.
    Australia, Female, 25-30
  • 2.0


    26 Feb 2019
    Charged me 2 and a half times the price in the middle of the night after travelling for over 24 hours and weeks later it still hasn’t been refunded. Extremely annoyed and thought it was very sneaky.
    Scotland, Female, 18-24
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  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Vending Machines
  • Board Games
  • Foosball
  • Wi-Fi