Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description


Mexico offers great destinations and Cancun is definitely one of them. As a top caribbean destination of the world, with beautiful white sand beaches and turquoise water, Cancun offers a fantastic landscape of sun and fun all together. With its airport offering 90 direct flights to all over the world and excellent ground transportation to downtown, certainly is the place to be.

Selina Cancun is located just 20 minutes from the airport and few steps away walking from the bus station in downtown Cancun.

The Downtown area is filled with markets, local bars and restaurants and trendy hot spots (located just few minutes away Nader Street).

Selina Cancun offers guests free Wifi, on-site bar and options for every type of traveler. Enjoy the swimming pool and the common areas with games and everyday activities such as live music performances. Selina Cancun is for sure the best option to connect with the Riviera Maya and Tulum.

Cancellations or modifications must be made by 6:00 pm (in your destination’s time zone) at
least 2 days prior to arrival. Cancellations made after the given period and no-shows will incur a
one night cancellation fee, plus tax. This action is not fraudulent.
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age
must be accompanied by a family member or a legal guardian (18 years or older) in a private
- Smoking: Not permitted at Selina locations. A $300 charge will be billed to guests who
do not comply.
- Coolers: Not permitted at Selina locations.
- Food and drinks: If brought from outside of Selina, it may not be consumed in common
areas, with the exception of the common kitchen.
- Noise: After 11:00 pm, guests must keep noise levels to a minimum in shared
- Pets: Selina is pet friendly! Pet owners are required to book private rooms, as pets are
not permitted in dormitories. There is a cost of $10 per pet per night.
- Towels: For guests staying in dormitories, there is a small towel fee, and a deposit to be
refunded once the towel is returned at check-out.
- Key deposit: Guests in dormitories will be charged a small key deposit to be refunded
once the key is returned at check-out.
- Luggage: Luggage storage is available at reception free of charge for 24 hours.
Thereafter, there will be a $5 charge per day, subject to availability.

The Environmental Tax is not included in the final price, this payment must be made at the reception at the time of check-in, the environmental tax corresponds as follows:

Private Rooms: $ 1 per room per night.
Shared Dorms: $ 1 per guest per night.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules


Bienvenidos, or 'welcome' to Mexico and Selina Cancún! Make a splash in our spacious swimming pool or simply bask on the terrace while sipping a cerveza with lime from our bar. Browse the free Wi-Fi while you're at it. Need a break from the sun? Our indoor common areas – including a movie room – are the places to be. We've got a yoga deck as well, so you can zen out before a night of watching our live music performances!


We're a 21-minute drive from Cancún International Airport, so you can step off your morning flight and be on the white-sand beaches of our Caribbean coastline by lunch. The ADO bus station – where the transport from the airport will drop you off – is a 4-minute walk from the hostel. Avenida Carlos Nader, a street packed with cool bars and bustling markets, is less than 10 minutes away on foot too.

Rooms and Dorms

You'll find en-suites with most of our private rooms and dorms (mixed or female-only). Linen's included, so you can save your cash for exploring the caves at Xcaret Park. You'll also get your own locker and light. You can rent a towel from reception if you're in a dorm – and they're included in the price if you get a private room. Air con means you stay cool in summer, and we've got hot showers to welcome back from days spent trekking in the jungle.

Extras and activities

Try your hand at tacos in our equipped kitchen come dinnertime. If you're not much of a chef, you can order a meal from our on-site restaurant or browse our vending machines. Chat to other travellers over dinner, then invite them to play board games or foosball. Want to know the top cave pools to swim in and beaches to visit? Ask our friendly staff at the travel desk or 24-hour reception. We also have round-the-clock security to keep you and your stuff safe.

View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.7

  • Location 9.2

  • Staff 8.4

  • Atmosphere 8.2

  • Cleanliness 8.4

  • Facilities 7.9

Latest Reviews

  • 10.0


    14 Jun 2021
    First time staying at an hostel and I will definitely be back!! It was a great location and had everything you need there and in the local area.
    USA, Female, 25-30
  • 9.7


    05 Jun 2021
    Clean rooms, friendly staff, and fun atmosphere. Would definitely recommend!
    Netherlands, Couple, 18-24
  • 9.4


    03 Jul 2021
    Great experience at Selina! Staff was brilliant, Mario was there to help with everything from serving drinks/food to fixing my locker. Great atmosphere to meet new people, especially as a solo traveler. Dorms were clean, great AC! Definitely recommend and ill be back to Selina whenever im in Cancun.
    USA, Male, 25-30
  • 9.4


    01 Jul 2021
    I stayed at Selina Downtown for almost 2 months (traveling a bit in between) and it was such a fantastic "home base" for me. I truly feel at home when I am at Selina and I recommend this hostel to literally everyone I talk to looking to travel. Safe, comfy, welcoming, lots of activities, clean, over all just a joy to be at. I can confidently say I will be back in the near future.
    USA, Female, 25-30
  • 8.6


    04 Jun 2021
    Nice place to stay that’s close to ADO. The staff make this place amazing, especially Karla and Eli, the best bartenders!
    USA, Male, 25-30
  • 8.0


    21 Jun 2021
    Just stayed one night after landing and before travelling onwards and had a nice time by the pool. Staff were helpful but water went out in our building. Seeing as the main thing we wanted was a bed and shower it put a bit of a downer on things.
    England, All Female Group, 18-24
  • 8.0


    02 May 2021
    Good location but otherwise pretty boring.
    USA, Male, 25-30
  • 7.1

    Very Good

    22 Jul 2021
    The location is super accessible, just a 3 min walk from the ADO in downtown Cancun. The physical space is also very hip and spacious. The shared room was ok. Good for just a nights rest and that’s about it. The one negative thing I have to share is that the shared restroom and shower and super small. It’s better to use the common showers and toilet that are common areas.
    USA, Female, 25-30
  • 6.3


    13 Jul 2021
    This hostel is great to meet people, hang out by the pool and enjoy the bar/restaurant. The common bathrooms were dirty and they turned off the water between 12 AM - 7 AM so if you need to use the bathroom at night, good luck. I was also ripped off by this hostel - I paid for a private room with ensuite and received a private room with shared bathroom. I asked the front desk and she basically told me it is what it is and that I would just need to accept the private room. I will not be back.
    USA, Male, 31-40
  • 5.4


    11 May 2021
    The shared bathroom experience was unpleasant. The toilets were cleaned well in the morning, but had been filthy the night prior. The shower did not have even warm water. The private room was very small. Just enough space for a bed and 2 duffle bags. Not enough space for two people to comfortably get dressed at one time. The location was true to description though. It is right next to the ADO bus station, where we were able to pick up a ride to Tulum first thing in the AM.
    USA, Female, 25-30
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  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Wi-Fi