Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description


Mexico offers great destinations and Cancun is definitely one of them. As a top caribbean destination of the world, with beautiful white sand beaches and turquoise water, Cancun offers a fantastic landscape of sun and fun all together. With its airport offering 90 direct flights to all over the world and excellent ground transportation to downtown, certainly is the place to be.

Selina Cancun is located just 20 minutes from the airport and few steps away walking from the bus station in downtown Cancun.

The Downtown area is filled with markets, local bars and restaurants and trendy hot spots (located just few minutes away Nader Street).

Selina Cancun offers guests free Wifi, on-site bar and options for every type of traveler. Enjoy the swimming pool and the common areas with games and everyday activities such as live music performances. Selina Cancun is for sure the best option to connect with the Riviera Maya and Tulum.

Cancellations or modifications must be made by 6:00 pm (in your destination’s time zone) at
least 2 days prior to arrival. Cancellations made after the given period and no-shows will incur a
one night cancellation fee, plus tax. This action is not fraudulent.
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age
must be accompanied by a family member or a legal guardian (18 years or older) in a private
- Smoking: Not permitted at Selina locations. A $300 charge will be billed to guests who
do not comply.
- Coolers: Not permitted at Selina locations.
- Food and drinks: If brought from outside of Selina, it may not be consumed in common
areas, with the exception of the common kitchen.
- Noise: After 11:00 pm, guests must keep noise levels to a minimum in shared
- Pets: Selina is pet friendly! Pet owners are required to book private rooms, as pets are
not permitted in dormitories. There is a cost of $10 per pet per night.
- Towels: For guests staying in dormitories, there is a small towel fee, and a deposit to be
refunded once the towel is returned at check-out.
- Key deposit: Guests in dormitories will be charged a small key deposit to be refunded
once the key is returned at check-out.
- Luggage: Luggage storage is available at reception free of charge for 24 hours.
Thereafter, there will be a $5 charge per day, subject to availability.

The Environmental Tax is not included in the final price, this payment must be made at the reception at the time of check-in, the environmental tax corresponds as follows:

Private Rooms: $ 1 per room per night.
Shared Dorms: $ 1 per guest per night.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

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Reviews & Ratings

  • Value For Money 7.6

  • Security 8.3

  • Location 8.9

  • Staff 8.0

  • Atmosphere 7.6

  • Cleanliness 7.9

  • Facilities 7.7

Latest Reviews

  • 10.0


    16 Oct 2021
    Decent location, friendly staff, nice pool, comfortable room. Was given a free upgrade, which was lovely.
    England, Male, 31-40
  • 10.0


    07 Oct 2021
    All you need for your last night in CUN.
    Uruguay, Male, 31-40
  • 10.0


    16 Aug 2021
    This is my second time staying at Selina Downtown, this is one of the best hostels you can stay in Mexico, it is little far from Forum Beach but you can take the bus literally in front of the hostel and drops you off at zona hotelera. ADO bus station is across the street two minutes walk if arriving from airport or you have your flight in the morning. I will stay at this hostel every time I go to Cancun.
    USA, Male, 25-30
  • 9.7


    10 Oct 2021
    It's a great place. Perfect location, in the middle of the center. Bus to beach 5 minute walk for less than €1. The rooms are okay, although the showers could be better. The staff is amazing!!! Pool is very nice, atmosphere is great. WiFi sometimes a bit unstable. And the coffee ... this could improve a lot, especially for European citizens; we don't like the American coffee that tastes like water. A real good Espresso and Cappuccino would give this place a 100% score.
    Netherlands, Female, 41+
  • 8.3


    11 Aug 2021
    across the street from the bus station. Good value, beautiful facility I prefer this location over the Playa Del Carmen Selina.
    USA, Female, 31-40
  • 6.3


    01 Dec 2021
    Did not live up to the Selina standards. I have been staying in a lot of Selina hostels by now - mostly though, in Costa Rica. They always have a very high standard - and the staff are always amazing. Unfortunately, this was not my experience, at the Cancun downtown. In general it was very dirty, and worn down. The activities didn't Halen as planned and the staff just wasn't as smiling and helpful as I'm used to. Compared to a lot of places, still a good hostel. Compared to Selinas - bad!
    Denmark, Female, 41+
  • 6.3


    03 Oct 2021
    Not the best Selina I stayed at to be honest. The dorm was kinda dark and extremely cold and it wasn't cleaned during my stay. The toilet paper in our en suite bathroom and the shared bathrooms were always empty from the afternoon on. They don't provide drinking water and the restaurant is quite expensive. I would rather recommend the nomads hostel which is just a few blocks away.
    Germany, Female, 18-24
  • 5.1


    11 Sep 2021
    Facilities are ok but the place is very soulless, and it seems like a repurposed cheap motel. My roommate was a middle aged man who seemed to have never stayed in a dorm/hostel before, woke everyone up in the middle of the night with the light/lots of noise, then finally went to sleep but snored so loudly I couldn't sleep through it even with good ear plugs. The place was definitely not full, so I begged to switch to any other room but they refused. Worst hostel experience of my 3 month trip.
    Germany, Female, 31-40
  • 4.0


    11 Aug 2021
    Common areas cinema library all have ac units but never on so there is not anywhere to relax out of the sun. All rooms are dirty and in the 3 nights i stayed not serviced even with toilet paper. Covid times you expect cleaning to be improved not cut back. Really helpful girl selling trips i think she was from Argentina but the rest of the front of house staff rude and useless to the point frustration
    England, Male, 31-40
  • 2.9


    22 Aug 2021
    Rooms were way too small for prices, basic amenities like filter water, tv, WiFi were missing( WiFi issues might One time thing but it was out WiFi during my whole stay), however location is pretty convenient, close to bus station, taxi available 24/7, lots local joint near by for food and drinks
    USA, Male, 31-40
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  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Wi-Fi