Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
8.2
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Breathtaking Cartagena de Indias will steal your heart. Colorful buildings complete with playful balconies, cobbled streets with authentic markets, not to mention the old world charm, architecture, and parks. There’s something for everyone searching city or beach; it’s the perfect getaway to get away.

Relax and soak up the sun in our on-site 2 rooftop swimming pool or meditate and stretch with our daily yoga classes. We have plenty of games and activities suitable for everyone, so you can wile away your time at the hotel before wandering through the beautiful streets nearby.

Selina Cartagena Policies & Conditions:

Check in from 15:00
Check out before 11:00 .
Reception Schedule: 24 hours

Cancellation policy: 48 hours before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.
The maximum period of stay is of 14 days.

Taxes not included - 19.00%

Age Policies:
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.


General:
Reception Time 09:00 to 23:00. (In case of late arrival please make sure to inform us via email or phone call).
No curfew.
Pet friendly.
Child friendly.
Non smoking.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 8.9

  • Location 9.1

  • Staff 8.4

  • Atmosphere 8.2

  • Cleanliness 7.4

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    14 Oct 2021
    Great hostel, wonderful rooftop bar, very comfortable beds.
    USA, Female, 31-40
  • 10.0

    Superb

    07 Sep 2021
    My experience at Selina was positive my room was clean my bed was clean my air conditioning was freezing. What else could I ask for. At these prices I’m not sure how anyone finds anything to complain about. Im thinking Covid cost these hostels to lose tons of business there staff shortages there just trying to stay in business. Before leaving your reviews try to think of the positive things also think on how the local people are trying to support there family by earning a living after a pandemic
    USA, Male, 31-40
  • 9.1

    Superb

    01 Nov 2021
    Great place to stay, very close to the old town and next to a few good restaurants. However, the staff is quite unfriendly. I arrived a bit before check-in time and wasn’t given a locker yet, leading to a cumbersome and time-consuming process to hand over my valuables for safekeeping. They charge 2000 pesos for refilling water. After I was done refilling , the girl at the reception said my bottle was too big and I had to pay 4000. it’s not much money, but it is terrible customer service.
    Austria, Male, 31-40
  • 8.6

    Fabulous

    10 Oct 2021
    Is a great hostel, but they need to improve a lot of stuff. For example I paid for 5 days of the co-working area and I was only be able to work there once... wifi was not working at all. I actually chose Selina because they have great wifi and I work remotely so is really important to me, so that was a bummer Also, it would be nice if they had volunteers or someone to do activities, invite people to go to the beach, throws parties.. etc
    Uruguay, Male, 25-30
  • 8.0

    Fabulous

    11 Nov 2021
    I've heard a lot of Selinas and I was expecting more than that maybe that's why I am disappointed. I stayed in a way better hostel for a cheap price...
    France, Male, 31-40
  • 5.4

    Rating

    24 Oct 2021
    We got there at 6pm to do our check-in and they gave us a room that was SUPER dirty - bedsheets had been used and some had stains, trash everywhere in the room, missing pillows. They gave me a fake bill and didn’t even apologize. There wasn’t a lot of people in the hostel so the atmosphere was non existent - i now understand why the hostel is empty. I usually always stay at Selinas and recommend people to go there but this one is definitely not what i expected. It needs new management.
    Canada, Mixed Group, 25-30
  • 5.4

    Rating

    05 Sep 2021
    Man I was soooo damn disappointed! This isn't my first Selina but for the Cartagena branch it's sure as hell my last time there! It felt so industrial, our second floor had about 20 rooms and only TWO f*cking toilets!! The room was so small the barley fit in it. And for a place that has a good kitchen with pretty nice dishes, the extra fee for included breakfast was NOT worth it at all. I'm out of characters but there is more. As the great Stormzy said- So disappointed.
    Israel, Couple, 18-24
  • 4.9

    Rating

    13 Nov 2021
    It’s famous, we’ll known, safe and good location. I couldn’t sleep though, it was loud. The shower wasn’t clean. The rooftop bars are decent. This was place over hyped for me and it took half a day to get toilet paper.
    USA, Male, 25-30
  • 4.6

    Rating

    22 Nov 2021
    Selina has always been my choice when traveling, but this time it had let me down. The hostel is really dark, common areas are uncomfortable, rooms don’t have windows are not properly ventilated (which I think is crucial due to the humidity and darkness of the place). It’s just another cheap looking hostel from Cartagena. Don’t even consider private rooms, any other airbnb or hotel room in the city will be at least the same for less than half the money.
    Argentina, Male, 25-30
  • 4.6

    Rating

    15 Nov 2021
    If you get the second building and you’re in the lower level so 100- 110 or something. Don’t stay there. Have them move you! It’s a dungeon. There are more decent rooms available. Selinas wifi is the only things I came there for. The reviews are right. They have a severe cleaning issue. And restaurant staff isn’t friendly. Party’s on weekend are great. If you don’t need food wifi don’t stay here.
    Guatemala, Female, 25-30
Read all reviews

Facilities

Free
  • Free WiFi
General
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Towels Not Included
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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