About

Socialtel Medellin is perfectly located in Provenza, Medellin's most exclusive, walkable, and secure neighborhood. Known as one of the world's coolest districts, Provenza is the city's top destination for award-winning restaurants, specialty coffee shops, rooftop bars, boutiques, and vibrant nightlife. All just steps from your door.
Set in El Poblado, the city's premier tourist and lifestyle hub, guests enjoy a safe, modern environment with excellent infrastructure and easy access to Parque Lleras, shopping malls like El Tesoro, and metro connections to explore the rest of Medellin.
Designed for both leisure and business travelers, Socialtel offers comfortable rooms, high-speed Wi-Fi, coworking spaces, and dynamic cial areas. Whether you're here to work remotely, explore the city, ‹perience Medellin's energy, Socialtel places you at the center of it Experience Medellin from its best and most desirable location.

POLICIES & CONDITIONS

Check in: from 15:00
Check out: before 11:00 .

Flexible reservations:
Free cancellation or modification until 6:00 PM (local time) 1 day before your arrival. If you cancel or modify later, or in case of no-show, the cost of one night plus taxes will be charged.

Non-Refundable reservations:
Full amount of stay (with taxes) is payable in advance by credit card at booking time. Non-refundable reservations are those made through early booking promotions and minimum stay reservations among others. Keep in mind that non-refundable reservations require full payment of the account to reserve. Payment will be processed and debited from the authorized credit card. If the charge is declined, the reservation may be cancelled. No refunds will be given for cancellations, absences or premature departures.

Additional taxes:
Taxes not included in the total reservation (VAT 19%). This will be charged to nationals and foreigners* at the time of check-in. The tax is applied per room, when the room is shared the charge is for one guest.
*The tax also applies to all travelers who are not classified as tourists visiting the country for other reasons. Foreigners who comply with the tax policy regulated by the national government will be exempt

Age Policies:
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.

Reception Time 09:00 to 23:00. (In case of late arrival please make sure to inform us via email or phone call).
No curfew.
Child friendly.
Non smoking.
Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled

Music and dancing are a core part of the Socialtel experience so if you're staying here, you may encounter parties. We would love to see you on the dancefloor, however, you'll find complimentary earplugs in your room in case you need to get to sleep early!

House Rules

Check In

15:00 - 22:00

Check Out

until 11:00

  • Taxes Not Included
View House Rules

Facilities

  • Free WiFi
  • Luggage Storage
  • 24 Hour Reception
  • Tours/Travel Desk
  • Housekeeping
  • Card Phones
  • Wi-Fi
  • Table Tennis
View all facilities

Reviews

8.0Fabulous(897)
  • Value for Money
    7.0
  • Security
    8.5
  • Atmosphere
    7.0
  • Cleanliness
    8.0
  • Staff
    9.0
  • Location
    9.0
  • Facilities
    7.5
Summary of traveller reviews

Socialtel Provenza Medellin is praised for its excellent location, close to Provenza's restaurants and nightlife. Some guests found the atmosphere lacking in social interaction and noted issues with cleanliness and maintenance, with some rooms and bathrooms needing updates. It may suit travellers looking for a base near the action rather than a social hub.

Stayed in Apr 2026
4.3
L
Logan
Male, 31-40, Anguilla
It was a very desolate and isolated place
Stayed in Jan 2026
3.1
S
Sarah
Female, 31-40, Canada
Not good for solo travellers. No atmosphere and no help from staff who were not friendly. As a solo female I was put in a room with a family, it was just me and an elderly mom, dad, daughter and son. They were nice but it was very weird to be on their family trip. The building has not been up-kept since they took it over from Selina. I left a day early
Stayed in Aug 2025
6.3
A
Anonymous
Female, 25-30, England
The hostel is dirty. Beds are dirty. Bathrooms are filthy and they are never cleaned (in the 3 days I was there the same filth was in the sink every day). The communal toilets are just as dirty and none of them have any paper. The sink in my room didn’t work-unhygenic. Staff were told of this 3 times and eventually I was moved to another room (thankfully). The next room had ‘clean’ beds. All 3 separately had many black long hairs all over bed sheets. I complained, and was moved to another room
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Location

Carrera 32d #9 - 17, Medellin, Colombia
5.5km from city centre