Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

We are located in the heart of Rivera Maya. This former fishing town has quickly evolved into one of Mexico’s most popular destinations. Playa del Carmen is a unique beach town filled with music, delicious gastronomic offerings, shopping centers. Known as the hub for explorers in the Riviera Maya offers adventures biking, hikes around mayan ruins and diving in the breathtaking cenotes to name a few.

Selina Playa del Carmen, is located 65 kms from Cancun International Airport. In addition, this Selina is located in the rumbling street of Quinta Avenida, making it the perfect spot to stroll the streets, relax on the heavenly beach or mingle with locals and fellow travelers.

We have several types of rooms for several kind of guests and travellers. We have dorms with different capacities, fully equipped as well as private rooms that can accommodate different ranges of people. Selina Playa del Carmen offers guests free Wifi, on-site bar with a great rooftop where you will enjoy the amazing weather and mesmerizing view of the caribbean. We offer different accommodation options for every kind of traveler, daily yoga lessons, swimming pool and the common areas filled with games and everyday activities. We also offer a Co-Working space for those of you who work and travel, here you can boost your creativity in shared or private working spaces and meet other digital nomads who can help you develop some great ideas.

Selina Playa Del Carmen Policies and Conditions:

Cancellation policy: 48h before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check in from 15:00.
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%
Taxes not included - occupancy tax 1.50 USD per person per night

Breakfast not included - 5 USD per person per day.


The reception service is open 24 hours per day.
No curfew.
Child friendly.
Non smoking.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.

Our restaurant is open from 7 am to 11 pm. We also have a common kitchen that you can use every time.

For dorms we require a key deposit of $5 at check in, that amount will be refunded to you at check out

Smoking is not allowed inside bedrooms. In case you omit this rule $300 fine will be applied for smoking.

Guests must be 18 years or older to stay in shared dorms

Up to 1 children under the age of 5 can stay free in same private room as parents or legal guardian.

Your pet is more than welcome as long as you stay in a private room or in a whole dorm reserved for yourself. We are pet friendly
We will charge $10 per night/per pet at check in.

If you arrive earlier you'll be more than welcome to chill in the common spaces, have some breakfast, use all of our facilities or just store your luggage with us and go exploring town while you wait for your room to be ready.

We will keep your bags after the check out for free all day long if you need.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.7

  • Location 9.6

  • Staff 8.6

  • Atmosphere 7.7

  • Cleanliness 7.5

  • Facilities 7.9

Latest Reviews

  • 10.0


    30 Jan 2020
    Excelente lugar, regresaría siempre
    Mexico, Male, 25-30
  • 10.0


    27 Jan 2020
    Had a great time. Really enjoyed this hostel. Location was perfect, they had events to help you be social, staff was great. No complaints here at all!!
    USA, Mixed Group, 31-40
  • 9.7


    27 Jan 2020
    Great place to stay! It’s very close to the ADO bus stop which was very convenient. Besides it has a nice bar and pool area and the staff was very friendly. It’s actually a nice mix between a „party“ (or I would say more sociable) hostel and easy going one as they offered a movie night at the pool with free popcorn for example. It’s close to the city center and I could leave my luggage as long as I wanted when I checked out - definitely worth a stay! Nice job guys :)
    Germany, Male, 25-30
  • 8.3


    06 Feb 2020
    Really beautiful hostel, with a lovely pool and other facilities. There were a lot of families there as well, so it has a really quiet and chill atmosphere. Not really social.
    Norway, All Female Group, 18-24
  • 7.7

    Very Good

    02 Feb 2020
    Nice place! As central as possible. Good facilities. Could use an update on the kitchen utensils. A couple times the toilet was not clean. Staff was nice.
    Denmark, Female, 18-24
  • 7.7

    Very Good

    24 Jan 2020
    Location is amazing Cocktail menu is really good value 2 for 1 but don’t expect to get you drink in a timely manner Staff were friendly however when ordering food and drinks it took an average of 3 times before it made it to the kitchen Rooms were nice enough and nice big pool We did sign up for a cocktail making class that just didn’t happen though
    Australia, Female, 18-24
  • 6.6


    24 Jan 2020
    Stayed here for 2 nights and they weren’t the best. I don’t mind a party hostel but the music seemed so unnecessarily loud right outside our door it was awful. The bathrooms weren’t great and the beds could’ve been more comfortable and cleaner. Location was great however and it seemed a sociable place.
    England, Female, 31-40
  • 5.4


    02 Feb 2020
    Very filthy and extremely loud. We got food poisoning from taco night.
    USA, Female, 25-30
  • 5.1


    25 Jan 2020
    The hostel had a pool party since I arrived until I left.( Music was super loud ) non stop, plus the room was dirty, like they left accumulate dirt from other guests for a while. the washroom lights not working. And breakfast and towels at ( extra charge )
    Mexico, Male, 31-40
  • 2.0


    05 Feb 2020
    Really awful hostel, hated my stay.
    Sweden, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Cooker
  • Fridge/Freezer
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Pool Table