Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are located in the heart of Rivera Maya. This former fishing town has quickly evolved into one of Mexico’s most popular destinations. Playa del Carmen is a unique beach town filled with music, delicious gastronomic offerings, shopping centers. Known as the hub for explorers in the Riviera Maya offers adventures biking, hikes around mayan ruins and diving in the breathtaking cenotes to name a few.

Selina Playa del Carmen, is located 65 kms from Cancun International Airport. In addition, this Selina is located in the rumbling street of Quinta Avenida, making it the perfect spot to stroll the streets, relax on the heavenly beach or mingle with locals and fellow travelers.

We have several types of rooms for several kind of guests and travellers. We have dorms with different capacities, fully equipped as well as private rooms that can accommodate different ranges of people. Selina Playa del Carmen offers guests free Wifi, on-site bar with a great rooftop where you will enjoy the amazing weather and mesmerizing view of the caribbean. We offer different accommodation options for every kind of traveler, daily yoga lessons, swimming pool and the common areas filled with games and everyday activities. We also offer a Co-Working space for those of you who work and travel, here you can boost your creativity in shared or private working spaces and meet other digital nomads who can help you develop some great ideas.

Selina Playa Del Carmen Policies and Conditions:

Cancellation policy: 48h before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check in from 15:00 pm
Check out before 11:00 am

Payment upon arrival by cash (only MXN), credit cards, debit cards.
This property might pre-authorize your credit card.

- VAT - 19.00%
- The Environmental Tax is not included in the final price, this payment must be made at the reception at the time of check-in, the environmental tax corresponds as follows:

Private Rooms: $ 1 per room per night.
Shared Dorms: $ 1 per guest per night.


The reception service is open 24 hours per day.
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.
Free yoga classes every day.
Co-Work space is available for an additional cost.

Our restaurant is open from 8 am to 11 pm. We also have a common kitchen that you can use every time.

For dorms we require a key deposit of $5 at check-in, that amount will be refunded to you at check out

Smoking is not allowed inside bedrooms. In case you omit this rule $300 fine will be applied for smoking.

Guests must be 18 years or older to stay in shared dorms

Up to 1 children under the age of 5 can stay free in the same private room as parents or legal guardians.

Your pet is more than welcome as long as you stay in a private room or in a whole dorm reserved for yourself. We are pet-friendly
We will charge $10 per night/per pet at check-in.

If you arrive earlier you'll be more than welcome to chill in the common spaces, have some breakfast, use all of our facilities or just store your luggage with us and go exploring the town while you wait for your room to be ready.

We will keep your bags after the check out for free all day long if you need it.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be canceled. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 8.9

  • Location 9.7

  • Staff 8.3

  • Atmosphere 8.6

  • Cleanliness 8.3

  • Facilities 7.9

Latest Reviews

  • 10.0


    29 Jan 2021
    Amazing place! Super friendly and helpful staff, awesome vibe. Definitely going there again.
    Denmark, Female, 18-24
  • 10.0


    23 Jan 2021
    Best place to stay in Playa del Carmen
    Mexico, Male, 31-40
  • 9.7


    15 Feb 2021
    Excellent location, near ADO bus station, shared shuttles, bars, restaurants & the beach. Staff was kind & helpful. My room was clean and felt safe & comfortable. The shared kitchen wasn’t clean. The table & counter was covered with dirty dishes, the water for guests was empty & no coffee maker. There was a hot water kettle to make instant coffee but no water, no instant coffee or tea and the kettle had cooked pasta inside of it.
    USA, Female, 41+
  • 9.7


    19 Jan 2021
    Selina is awesome, definitely one of the best hostels in town. Love the pool, internet works perfectly everywhere except in my second 20- room bedroom. Water is good just the kitchen equipment should be better, for example more boards for cutting or cutting knifes or spoons. Thanks for the experience, definitely the cheapest hostel in town for New Year's. Love the vibe.
    Croatia, Female, 41+
  • 9.4


    11 Feb 2021
    This place is in a great location with chill vibes. A lot of digital nomads and remote workers here which is cool. I don't think that the co-working space is worth the money. There are plenty of places to work for free. Only benefits of the co-work is desk space in AC, free coffee, and internet. I had a micro private room. Could have been some more basics such as a trash can, a hook or two to hang wet towels etc... They need self serve water coolers,as it's hard to find drinking water here!
    USA, Male, 31-40
  • 9.1


    04 Jan 2021
    Really good place to stay. Good ambience
    Colombia, Male, 31-40
  • 8.9


    17 Jan 2021
    I had a wonderful time in Selina mainly thanks to the great location and wonderful Staff. A big thank you to Pedro at the Reception, who with his friendliness and good humor would make my day every time.
    Switzerland, Male, 31-40
  • 8.6


    26 Jan 2021
    This is an odd one. I really love this hostel, the location, common areas, all around vibes - top notch. I stayed in a 20 dorm and the space in the room was amble and a great spot within the hostel - sea view even. That being said, my plug did not work, the door was rarely shut and never locked, about half the showers were broken, and the wifi did not reach the room. Any complaints about the facilities are valid, but I did really love this spot all the same. It’s a great place to work remotely.
    USA, Male, 25-30
  • 8.0


    08 Jan 2021
    Everything was good except there is a bar in it with a DJ so if you want a good sleep good luck!
    Canada, Female, 31-40
  • 5.4


    02 Jan 2021
    Check in was unnecessarily complicated. The bar staff was incredibly rude and unfriendly. The kitchen, if you can even call it, that was useless. There was no gas in the stove to even cook and the staff’s solution was to let their kitchen cooks make whatever it is you’re trying to cook. That defeats the whole purpose of a having a kitchen. My private room wasn’t cleaned once during my entire stay either. The only saving grace is the location, it’s only one block from the beach.
    USA, Female, 18-24
Read all reviews


  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cooker
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi