Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We are located in the heart of Rivera Maya. This former fishing town has quickly evolved into one of Mexico’s most popular destinations. Playa del Carmen is a unique beach town filled with music, delicious gastronomic offerings, shopping centers. Known as the hub for explorers in the Riviera Maya offers adventures biking, hikes around mayan ruins and diving in the breathtaking cenotes to name a few.

Selina Playa del Carmen, is located 65 kms from Cancun International Airport. In addition, this Selina is located in the rumbling street of Quinta Avenida, making it the perfect spot to stroll the streets, relax on the heavenly beach or mingle with locals and fellow travelers.

We have several types of rooms for several kind of guests and travellers. We have dorms with different capacities, fully equipped as well as private rooms that can accommodate different ranges of people. Selina Playa del Carmen offers guests free Wifi, on-site bar with a great rooftop where you will enjoy the amazing weather and mesmerizing view of the caribbean. We offer different accommodation options for every kind of traveler, daily yoga lessons, swimming pool and the common areas filled with games and everyday activities. We also offer a Co-Working space for those of you who work and travel, here you can boost your creativity in shared or private working spaces and meet other digital nomads who can help you develop some great ideas.

Selina Playa Del Carmen Policies and Conditions:

Cancellation policy: 24h before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check in from 15:00.
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%
Taxes not included - occupancy tax 1.50 USD per person per night

Breakfast not included - 5 USD per person per day.


The reception service is open 24 hours per day.
No curfew.
Child friendly.
Non smoking.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.

Our restaurant is open from 7 am to 11 pm. We also have a common kitchen that you can use every time.

For dorms we require a key deposit of $5 at check in, that amount will be refunded to you at check out

Smoking is not allowed inside bedrooms. In case you omit this rule $300 fine will be applied for smoking.

Guests must be 18 years or older to stay in shared dorms

Up to 1 children under the age of 5 can stay free in same private room as parents or legal guardian.

Your pet is more than welcome as long as you stay in a private room or in a whole dorm reserved for yourself. We are pet friendly
We will charge $10 per night/per pet at check in.

If you arrive earlier you'll be more than welcome to chill in the common spaces, have some breakfast, use all of our facilities or just store your luggage with us and go exploring town while you wait for your room to be ready.

We will keep your bags after the check out for free all day long if you need.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.9

  • Location 9.6

  • Staff 8.3

  • Atmosphere 8.3

  • Cleanliness 8.2

  • Facilities 8.5

Latest Reviews

  • 10.0


    08 May 2019
    Cleanest hostel I’ve ever stayed. Reasonably priced and the Saturday pool party was awesome.... this is the only hostel you want to be. Don’t look any further, nothing’s better.
    USA, Male, 31-40
  • 10.0


    15 Apr 2019
    The most perfect hostel.
    Israel, Male, 18-24
  • 9.7


    05 Apr 2019
    An absolutely incredible hostel. Selina really know how to run a hostel. The rooms and bathrooms were cleaned daily and their aircon at night was delicious. The facilities were amazing: the pool was beautiful, the bar, the library, the yoga terrace and the coworking space were beautiful and often I didn'twant to leave the hostel just to hang out there. There are activities every night: karaoke, movie night, pool parties or ladies night. The staff were super friendly too! Great place.
    Australia, Female, 31-40
  • 9.4


    11 Apr 2019
    Excellent hostel in good location for everything. We stayed in a 4 bed dorm, the rooms were fine with lots of space. Air con was very cold at night so just watch out as you don’t have a remote for it in room; have to ask reception to adjust. Pool and bar area were excellent. Cool people and hostel.
    England, Couple, 25-30
  • 9.1


    28 Apr 2019
    The hostel is great, staff friendly, the rooms are clean and organized. The location couldn’t be better. Everything was really nice, but I have to say, the hostel is so big that it’s hard for solo travelers to meet people there. Other than that I recommended it.
    Brazil, Female, 31-40
  • 9.1


    22 Apr 2019
    Great hostel, good vibes. Only thing I could recommend is the bathrooms having mats in them for when people shower as it’s a little dangerous so much water being in the bathroom. Other than that, pool is amazing, beautiful hostel and safe and great location.
    Australia, Female, 25-30
  • 9.1


    31 Mar 2019
    Everything was excellent,until check out. The manager, a woman, was rude with me.But other than her, everything was excellent.
    USA, Female, 41+
  • 8.0


    14 May 2019
    Location was amazing! Everything else was good enough and worked well. Only major downfall was we didn’t have control over the air con in the room all night, which was absolutely freezing so the sleep wasn’t great. In saying that, there are worst issue to have in Mexico than bad air con. When approaching staff about the issue the next morning there didn’t seem to be to much concern.
    Australia, Female, 25-30
  • 7.7

    Very Good

    09 Apr 2019
    Great if you want a party hostel. Pumping vibe, very cool common areas and beautiful pool. The music goes late into the night however and it’s loud! So if you need peace and quiet don’t stay here.
    Australia, Female, 25-30
  • 2.0


    11 Apr 2019
    Worst Selina ever..the same as the one in Cartagena. Somehow the Selina’s get bad and bad. They couldn’t locate my bag with passport and camera, which I left with them. Then the lady was rude about it when I asked if they had lockers. She said in a rude manner “no” and left. She didn’t even apologise. Then they brought me to the wrong room. Please don’t stay here.
    Netherlands, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Cooker
  • Fridge/Freezer
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Pool Table