Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We are located in the heart of Rivera Maya. This former fishing town has quickly evolved into one of Mexico’s most popular destinations. Playa del Carmen is a unique beach town filled with music, delicious gastronomic offerings, shopping centers. Known as the hub for explorers in the Riviera Maya offers adventures biking, hikes around mayan ruins and diving in the breathtaking cenotes to name a few.

Selina Playa del Carmen, is located 65 kms from Cancun International Airport. In addition, this Selina is located in the rumbling street of Quinta Avenida, making it the perfect spot to stroll the streets, relax on the heavenly beach or mingle with locals and fellow travelers.

We have several types of rooms for several kind of guests and travellers. We have dorms with different capacities, fully equipped as well as private rooms that can accommodate different ranges of people. Selina Playa del Carmen offers guests free Wifi, on-site bar with a great rooftop where you will enjoy the amazing weather and mesmerizing view of the caribbean. We offer different accommodation options for every kind of traveler, daily yoga lessons, swimming pool and the common areas filled with games and everyday activities. We also offer a Co-Working space for those of you who work and travel, here you can boost your creativity in shared or private working spaces and meet other digital nomads who can help you develop some great ideas.

Selina Playa Del Carmen Policies and Conditions:

Cancellation policy: 24h before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check in from 15:00.
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%
Taxes not included - occupancy tax 1.50 USD per person per night

Breakfast not included - 5 USD per person per day.


The reception service is open 24 hours per day.
No curfew.
Child friendly.
Non smoking.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.

Our restaurant is open from 7 am to 11 pm. We also have a common kitchen that you can use every time.

For dorms we require a key deposit of $5 at check in, that amount will be refunded to you at check out

Smoking is not allowed inside bedrooms. In case you omit this rule $300 fine will be applied for smoking.

Guests must be 18 years or older to stay in shared dorms

Up to 1 children under the age of 5 can stay free in same private room as parents or legal guardian.

Your pet is more than welcome as long as you stay in a private room or in a whole dorm reserved for yourself. We are pet friendly
We will charge $10 per night/per pet at check in.

If you arrive earlier you'll be more than welcome to chill in the common spaces, have some breakfast, use all of our facilities or just store your luggage with us and go exploring town while you wait for your room to be ready.

We will keep your bags after the check out for free all day long if you need.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.8

  • Location 9.6

  • Staff 8.2

  • Atmosphere 7.9

  • Cleanliness 8.0

  • Facilities 8.4

Latest Reviews

  • 10.0


    08 May 2019
    Cleanest hostel I’ve ever stayed. Reasonably priced and the Saturday pool party was awesome.... this is the only hostel you want to be. Don’t look any further, nothing’s better.
    USA, Male, 31-40
  • 9.7


    11 Jun 2019
    Excellent location, about two blocks from the ADO bus terminal, quick check-in , fantastic pool, clean rooms. I will book again. Many scheduled activities daily. This is a very active place, some weekends they have parties until 2 a.m, no problem if you like to party.
    USA, Male, 41+
  • 9.1


    04 Jul 2019
    Friendly, helpful staff, great atmosphere, central location. Highly recommended!
    USA, Male, 31-40
  • 9.1


    24 May 2019
    Great for one night. Amazing location really close to the ADO bus station and bars and restaurants. The staff were very helpful and helped arrange a catamaran tour.
    England, Female, 25-30
  • 9.1


    22 May 2019
    Great location and facilities, always something going on at the hostel as well.
    England, Couple, 25-30
  • 8.6


    19 Jun 2019
    It was only okay. I love Selinas in general but there was loud club music until 2am. There is no way you can sleep before then if that was something you were interested in doing. Most other Selina’s have a good balance of party to chill.
    Canada, Female, 25-30
  • 8.3


    24 Jun 2019
    I stayed here 2 nights and the AC only turns on after 9pm with only a small fan so the rooms are pretty hot, they're also quite small rooms. The bar area and pool are lovely but there weren't too many sociable people around, but it's located right in the centre and not too far from 5th avenue.
    England, Female, 25-30
  • 8.0


    01 Jul 2019
    The intern girls were really nice, the location is great and the bar and pool are nice. They certainly havent invested the money in this place that they have in other Selinas. It was OK, but basic. The private with shared bathroom room is a bed in a cubby(right against the 3 walls) with a space near the door, the bathroom hasnt been renovated and the taps are kinda rusted. All in all its a decent enough place, but it doesnt project the same look as Selinas in other locations.
    Australia, Male, 41+
  • 8.0


    14 May 2019
    Location was amazing! Everything else was good enough and worked well. Only major downfall was we didn’t have control over the air con in the room all night, which was absolutely freezing so the sleep wasn’t great. In saying that, there are worst issue to have in Mexico than bad air con. When approaching staff about the issue the next morning there didn’t seem to be to much concern.
    Australia, Female, 25-30
  • 6.3


    23 May 2019
    Huge hostel with comfortable beds and an affordable 4-bedroom dorm with attached bath. Lowered review because staff was not very understanding when I had issues with locker. You need thick padlocks, not a luggage lock. Facilities were also not very clean - some stains on sheet and dirty bathroom. Good location close to ferry, Ado Turístico, and 5th ave. Street noise didn't reach my room, only noise from the open mic night in the hostel courtyard. Beautiful pool and courtyard.
    USA, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Cooker
  • Fridge/Freezer
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Pool Table