Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

We are located in the heart of Rivera Maya. This former fishing town has quickly evolved into one of Mexico’s most popular destinations. Playa del Carmen is a unique beach town filled with music, delicious gastronomic offerings, shopping centers. Known as the hub for explorers in the Riviera Maya offers adventures biking, hikes around mayan ruins and diving in the breathtaking cenotes to name a few.

Selina Playa del Carmen, is located 65 kms from Cancun International Airport. In addition, this Selina is located in the rumbling street of Quinta Avenida, making it the perfect spot to stroll the streets, relax on the heavenly beach or mingle with locals and fellow travelers.

We have several types of rooms for several kind of guests and travellers. We have dorms with different capacities, fully equipped as well as private rooms that can accommodate different ranges of people. Selina Playa del Carmen offers guests free Wifi, on-site bar with a great rooftop where you will enjoy the amazing weather and mesmerizing view of the caribbean. We offer different accommodation options for every kind of traveler, daily yoga lessons, swimming pool and the common areas filled with games and everyday activities. We also offer a Co-Working space for those of you who work and travel, here you can boost your creativity in shared or private working spaces and meet other digital nomads who can help you develop some great ideas.

Selina Playa Del Carmen Policies and Conditions:

Cancellation policy: 48h before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check in from 15:00 pm
Check out before 11:00 am

Payment upon arrival by cash (only MXN), credit cards, debit cards.
This property might pre-authorize your credit card.

- VAT - 19.00%
- The Environmental Tax is not included in the final price, this payment must be made at the reception at the time of check-in, the environmental tax corresponds as follows:

Private Rooms: $ 1 per room per night.
Shared Dorms: $ 1 per guest per night.


The reception service is open 24 hours per day.
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.
Co-Work space is available for an additional cost.

Our restaurant is open from 8 am to 11 pm. We also have a common kitchen that you can use every time.

For dorms we require a key deposit of $5 at check-in, that amount will be refunded to you at check out

Smoking is not allowed inside bedrooms. In case you omit this rule $300 fine will be applied for smoking.

Guests must be 18 years or older to stay in shared dorms

Up to 1 children under the age of 5 can stay free in the same private room as parents or legal guardians.

Your pet is more than welcome as long as you stay in a private room or in a whole dorm reserved for yourself. We are pet-friendly
We will charge $10 per night/per pet at check-in.

If you arrive earlier you'll be more than welcome to chill in the common spaces, have some breakfast, use all of our facilities or just store your luggage with us and go exploring the town while you wait for your room to be ready.

We will keep your bags after the check out for free all day long if you need it.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be canceled. View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.6

  • Location 9.6

  • Staff 8.1

  • Atmosphere 8.1

  • Cleanliness 7.5

  • Facilities 7.6

Latest Reviews

  • 10.0


    02 May 2021
    I enjoyed Selina, but its really the night reception Luis that makes the whole experience amazing!! After a night out he's always there to welcome you back with a bright smile and great conversation/advice, truly the highlight of my nights. Selina is located in a perfect position 1 block from the ADO and also 5th ave. A 3 min walk to the beach, AC turns on around 9pm. The cowork is great, could use more meeting rooms. But again do yourself a favor and say hi to Luis, you will be happy you did!
    USA, Male, 25-30
  • 10.0


    19 Apr 2021
    Good clean fun ))). Great pool and view from top floor. Lots of open space and great staff. Less than 5 mins walk to the beach.
    USA, Male, 41+
  • 9.4


    27 May 2021
    Pros: location was perfect because you could walk out & see the beach. Close to food, shopping, bars, etc. Lots of places to sit & relax. The pool was great. Dogs are super cute. The lockers were big. The included breakfast was delicious. Cons: rusty shower hanger (falling apart & could be dangerous if someone stepped on it). Door kept getting stuck. Overall: can never go wrong with a Selina. Well worth the $15 USD per night. TIP: do the paddleboard with droan… AMAZING PICTURES / VIDEOS
    USA, Female, 25-30
  • 9.4


    10 May 2021
    My experience is was very well
    Mexico, Male, 18-24
  • 8.6


    25 May 2021
    Room was a bit small but lovely place, vibe, balcony and pool :)
    England, Female, 18-24
  • 8.0


    18 May 2021
    Amazing location right off Avenida 5 and around the corner from the ADO bus terminal. Good pool. Bathrooms were not that clean and there was mold. Staff was all locals. Most people there were working remotely. The wifi in the hostel was great and Playa has great phone signal overall. Kitchen seemed to be adequate but the fridges were crowded. I didn’t use it. Nice courtyard bar in the hostel as well.
    USA, Male, 25-30
  • 6.3


    15 May 2021
    I don’t get it. Ok yes the location is perfect. That’s about it. The toilets didn’t flush or were broken, the ac doesn’t kick on until 9pm so it’s hot and sticky in the room and then it’s freeezing and they only give you a sheet for warmth. The common area is cute but the bartender is really daft or just a complete meanie. He doesn’t come over and if he does he’ll forget your order twice then over charge you for it. The pool is warm. The place is basically a well decorated cheap motel.
    USA, Female, 25-30
  • 5.7


    25 May 2021
    The room was not as clean as i expected and my room door didnt close. The staff at night didnt help me with this, and was very rude to me (ricardo). But the next staff helped me and fixed the door.
    Brazil, Female, 31-40
  • 5.7


    04 May 2021
    Advertised as being great for digital nomads but it's more like a party hostel. Often playing loud music until late and the coworking in the pictures is not actually included - they charge an extra 250 pesos per day for it! They also have silly rules like forcing you to wear a wristband and not using common areas at certain times.
    England, Male, 25-30
  • 5.1


    25 May 2021
    I booked a single room. It was the tinniest place I’ve ever slept in. Besides that there was mould everywhere. Can’t recommend this hostel..
    Germany, Male, 18-24
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  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cooker
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi