Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

We are located in the heart of Rivera Maya. This former fishing town has quickly evolved into one of Mexico’s most popular destinations. Playa del Carmen is a unique beach town filled with music, delicious gastronomic offerings, shopping centers. Known as the hub for explorers in the Riviera Maya offers adventures biking, hikes around mayan ruins and diving in the breathtaking cenotes to name a few.

Selina Playa del Carmen, is located 65 kms from Cancun International Airport. In addition, this Selina is located in the rumbling street of Quinta Avenida, making it the perfect spot to stroll the streets, relax on the heavenly beach or mingle with locals and fellow travelers.

We have several types of rooms for several kind of guests and travellers. We have dorms with different capacities, fully equipped as well as private rooms that can accommodate different ranges of people. Selina Playa del Carmen offers guests free Wifi, on-site bar with a great rooftop where you will enjoy the amazing weather and mesmerizing view of the caribbean. We offer different accommodation options for every kind of traveler, daily yoga lessons, swimming pool and the common areas filled with games and everyday activities. We also offer a Co-Working space for those of you who work and travel, here you can boost your creativity in shared or private working spaces and meet other digital nomads who can help you develop some great ideas.

Selina Playa Del Carmen Policies and Conditions:

Cancellation policy: 48h before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check in from 15:00 pm
Check out before 11:00 am

Payment upon arrival by cash (only MXN), credit cards, debit cards.
This property might pre-authorize your credit card.

- VAT - 19.00%
- The Environmental Tax is not included in the final price, this payment must be made at the reception at the time of check-in, the environmental tax corresponds as follows:

Private Rooms: $ 1 per room per night.
Shared Dorms: $ 1 per guest per night.


The reception service is open 24 hours per day.
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.
Co-Work space is available for an additional cost.

Our restaurant is open from 8 am to 11 pm. We also have a common kitchen that you can use every time.

For dorms we require a key deposit of $5 at check-in, that amount will be refunded to you at check out

Smoking is not allowed inside bedrooms. In case you omit this rule $300 fine will be applied for smoking.

Guests must be 18 years or older to stay in shared dorms

Up to 1 children under the age of 5 can stay free in the same private room as parents or legal guardians.

Your pet is more than welcome as long as you stay in a private room or in a whole dorm reserved for yourself. We are pet-friendly
We will charge $10 per night/per pet at check-in.

If you arrive earlier you'll be more than welcome to chill in the common spaces, have some breakfast, use all of our facilities or just store your luggage with us and go exploring the town while you wait for your room to be ready.

We will keep your bags after the check out for free all day long if you need it.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be canceled. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.3

  • Security 8.3

  • Location 9.4

  • Staff 7.6

  • Atmosphere 7.4

  • Cleanliness 7.1

  • Facilities 7.2

Latest Reviews

  • 10.0


    08 Jun 2022
    The staff was incredibly helpful and friendly! ♡ muchas gracias
    USA, Female, 25-30
  • 10.0


    01 May 2022
    Good place to stay. Very close to ADO station and beach. Definitely would come back.
    Slovakia, Male, 31-40
  • 9.4


    25 Apr 2022
    Great priced dorms right in the middle of the center of Playa del Carmen. Only things to note are no AC in rooms during the day (only past a certain hour at night), and that the doors aren't actually locked ever, so technically someone could go into the rooms if they wanted to. Fortunately they have lockers, but you need to provide your own lock. Pool is quite nice and has bar in the main area where you can meet people. Coworking space nice but quite expensive. Overall highly recommend.
    USA, Male, 25-30
  • 9.1


    05 May 2022
    Really enjoyed the stay here although people tend to not really mingle …. But awesome location!
    New Zealand, Female, 41+
  • 8.0


    14 May 2022
    Good central location near to the bus station. Clean and secure with big lockers in the rooms and for dorm door. Has a pool although not much room to sunbathe. Very dead when I was here, no one was socialising and I was glad to leave
    England, Female, 18-24
  • 7.1

    Very Good

    23 Jun 2022
    The location of the hostel is good, high cleanse too. I was very kindly upgraded to a private room with shared bathroom (having booked a dorm) but unfortunately there just isn’t much atmosphere in the hostel of an evening and very hard to meet fellow solo travellers so I did check out early but if you are looking for a chilled stay in a central location and no looking to be too sociable then maybe this is for you! Also I personally didn’t find the staff to be hugely friendly.
    England, Female, 18-24
  • 6.9


    26 Apr 2022
    Second time at this hostel (first time 2019) and it’s gone downhill since then. The rooms were super cramped and smelly. They only turn the A/C on at like 10pm so all day people are just… sweating in the room so it has a really bad smell because of it. The ceiling fan didn’t work. The bathrooms were disgusting. Cleaned (maybe) once a day, but by lunchtime they were a mess again (urine everywhere, toilet paper all over the floor). They also advertise their “co-work space” but what they don’t tell you is it c
    Canada, Male, 25-30
  • 6.0


    07 Jun 2022
    Stuff was nice, good kitchen and a pool. Not a good place to meet new people. The room smells like pee ..
    Israel, Male, 18-24
  • 4.3


    23 May 2022
    Pretty bad not a fan of the layout of the rooms where dirty and every staff member was pretty rude with no customer service. The lockers which are so narrow you can barely put a small bag in location is the best thing about it but even so playa is a sh*t area my roommate brought a girl into the room and did the dirty so poor security to be honest i would never return
    England, Male, 25-30
  • 2.0


    04 May 2022
    Worst hostel I’ve ever been to! I booked a room with a bathroom and it didn’t have one. The people from reception tried telling me that this was normal although you could literally see the door to our bathroom as it was only blocked by lockers because it had to be renovated. The lockers were too small and didn’t close. The fan didn’t work and the ac was dripping the whole night so the whole floor was wet in the morning. The sheets were dirty and the room was smelling bad. No one wanted to help!!
    Germany, Female, 18-24
Read all reviews


  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cooker
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi