Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

We are located in the heart of Rivera Maya. This former fishing town has quickly evolved into one of Mexico’s most popular destinations. Playa del Carmen is a unique beach town filled with music, delicious gastronomic offerings, shopping centers. Known as the hub for explorers in the Riviera Maya offers adventures biking, hikes around mayan ruins and diving in the breathtaking cenotes to name a few.

Selina Playa del Carmen, is located 65 kms from Cancun International Airport. In addition, this Selina is located in the rumbling street of Quinta Avenida, making it the perfect spot to stroll the streets, relax on the heavenly beach or mingle with locals and fellow travelers.

We have several types of rooms for several kind of guests and travellers. We have dorms with different capacities, fully equipped as well as private rooms that can accommodate different ranges of people. Selina Playa del Carmen offers guests free Wifi, on-site bar with a great rooftop where you will enjoy the amazing weather and mesmerizing view of the caribbean. We offer different accommodation options for every kind of traveler, daily yoga lessons, swimming pool and the common areas filled with games and everyday activities. We also offer a Co-Working space for those of you who work and travel, here you can boost your creativity in shared or private working spaces and meet other digital nomads who can help you develop some great ideas.

Selina Playa Del Carmen Policies and Conditions:

Cancellation policy: 48h before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check in from 15:00 pm
Check out before 11:00 am

Payment upon arrival by cash (only MXN), credit cards, debit cards.
This property might pre-authorize your credit card.

- VAT - 19.00%
- The Environmental Tax is not included in the final price, this payment must be made at the reception at the time of check-in, the environmental tax corresponds as follows:

Private Rooms: $ 1 per room per night.
Shared Dorms: $ 1 per guest per night.


The reception service is open 24 hours per day.
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.
Co-Work space is available for an additional cost.

Our restaurant is open from 8 am to 11 pm. We also have a common kitchen that you can use every time.

For dorms we require a key deposit of $5 at check-in, that amount will be refunded to you at check out

Smoking is not allowed inside bedrooms. In case you omit this rule $300 fine will be applied for smoking.

Guests must be 18 years or older to stay in shared dorms

Up to 1 children under the age of 5 can stay free in the same private room as parents or legal guardians.

Your pet is more than welcome as long as you stay in a private room or in a whole dorm reserved for yourself. We are pet-friendly
We will charge $10 per night/per pet at check-in.

If you arrive earlier you'll be more than welcome to chill in the common spaces, have some breakfast, use all of our facilities or just store your luggage with us and go exploring the town while you wait for your room to be ready.

We will keep your bags after the check out for free all day long if you need it.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be canceled. View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.6

  • Location 9.5

  • Staff 8.1

  • Atmosphere 7.9

  • Cleanliness 7.6

  • Facilities 7.9

Latest Reviews

  • 10.0


    29 Oct 2021
    LOVELY HOSTEL I've stayed at 5 Selinas in Mexico, this is my favourite. My 4 bed room spotlessly cleaned every day. Pretty courtyard/Bar area,good food,nice sized pool, friendly staff, on a pedestrian precinct, minutes from the beach.Not a party hostel IMO Covered rooftop area with sea views, yoga mats supplied OK, the communal kitchen is small, if cooking is your thing, it's doable, but so many cheap and tasty options ouside.YUM I extended my stay twice- JUST BOOK IT ❤👌🙏
    England, Male, 41+
  • 9.4


    04 Nov 2021
    Decent stay tbf. Bit load though because it’s right on the Main Street.
    Australia, Female, 18-24
  • 8.9


    07 Nov 2021
    Facilities are very good, big kitchen, nice balcony next to the dorm to do some yoga, nice art on the walls, with place to hang clothes. Just the pool is out of order. The room was great, comfortable beds, just the lamps didn’t work so the room was dark after 7pm. They should take a look at it.
    Peru, Female, 25-30
  • 8.6


    16 Nov 2021
    Best location of all hostels in PDC! Good vibes, a lot of people working remotely, easy to meet people but not too much of a party hostel (maybe just the right amount?), coworking space is nice and wifi is great! The only downside is the kitchen, there's almost no space in the fridge to put ypur stuff, could use some new pots ans pans and the kitchen gets quite filthy. But I can totally recommend this hostel especially if you work online!
    Germany, Female, 31-40
  • 8.0


    12 Nov 2021
    Great location. Nice common area and bar. Rooms are basic but clean. Note to bring your own lock as you can't get it from reception. Also payment for towels is required. The hostel itself has quiet time from 12 am but the area is super loud until 5 am. We chose to stay further away from the beach as its quite hard to sleep with the music here, unless you party all night, then this is for you!
    Wales, Couple, 25-30
  • 8.0


    29 Oct 2021
    The hostel is very nice, and almost feels like a hotel. The only issue is that it seems to be a place more for digital nomads and people working, which is good if that is what you are looking for. This means that there is not much atmosphere at the hostel and it is not the easiest to meet people. The staff are also not particularly friendly.
    Hong Kong China, Mixed Group, 18-24
  • 7.4

    Very Good

    04 Nov 2021
    Great location very close to the beach and among all the shops and restaurants. The dorm beds are not very private; there are no curtains.
    Canada, Female, 25-30
  • 6.9


    30 Oct 2021
    We were 3 guys who was supposed to sleep together for 2 nights. But the staff had made a mistake so we slept in separate rooms. And the staff didn’t really try and make it better. But otherwise it was fine.
    Denmark, Male, 18-24
  • 6.6


    03 Nov 2021
    Nice common area to chat with and meet people. Mixed dorm beds were ok although the rooms were noisy from the people coming in throughout and the night nearby main street. Rooms also had an unpleasant odor and bathrooms were not great. However there is a free breakfast which was a bonus.
    Italy, Female, 25-30
  • 5.7


    07 Nov 2021
    I booked on this website as I arrived as it was significantly cheaper than the walk-in price. After booking and paying the deposit I was told that the bed I booked (in a 4 bed dorm) was not available, they only had a 20 bed dorm available. When I asked about the deposit I paid they just said “you’ll have to follow it up with the website”. Disappointing from such a big hostel chain.
    Australia, Female, 25-30
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  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cooker
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi