Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Selina Poc Na Isla Mujeres

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Head to Playa Norte and Playa Sol, just a 5 minute walk away, and catch local runners and yogis out for early morning sprints and salutation stretches under the breathtaking orange sunrise. Need for speed? Rent our bikes, electric scooters or go-karts and explore the town in style! Back at Selina, refuel with crispy fish tacos and mezcal cocktails, followed by a live acoustic music performance at sunset.

Established in 1976, Selina Isla Mujeres was originally the first hotel on the island! Situated right on the beachfront, our unique location is complete with a cocktail bar, seafood restaurant, library zone, cinema room, and outdoor playground home to a range of music events and group workshops each week. Plus, our spacious, fully-equipped co-living apartments are decorated with locally-sourced artwork and comfortable furniture, perfect for travelers in search of a long-term getaway.

Selina Poc Na Isla Mujeres terms and conditions:

Cancellation policy: 48 hs before arrival

Check in from 15:00 to 22:00 .
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.
We only accept VISA and Master Card.

Taxes not included: 19% (VAT 16% and city tax 3%)
Breakfast not included - costos from 6 to 10 USD

24 hour Reception.
No curfew.
Non smoking.
Age policies: Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.

Cancellations or modifications must be made by 3:00 pm (in your destination’s time zone) at least 3 days prior to arrival. Cancellations made after the given period and no-shows will incur a one-night cancellation fee, plus tax.

Other general conditions:
Smoking: Not permitted at Selina locations. A $300 charge will be billed to guests who do not comply.
Coolers: Not permitted at Selina locations.
Food and drinks: If brought from outside of Selina, it must not be consumed in common areas, with the exception of the common kitchen. Noise: After 11:00 pm, guests must keep noise levels to a minimum in shared dormitories.
Pets: Selina is pet friendly! Pet owners are required to book private rooms, as pets are not permitted in dormitories. There is a cost of $10 per pet per night.
Towels: For guests staying in dormitories, there is a small towel fee, and a deposit to be refunded once the towel is returned at check-out.
Key deposit: Guests in dormitories will be charged a small key deposit to be refunded once the key is returned at check-out.

The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.7

  • Security 8.7

  • Location 9.5

  • Staff 7.6

  • Atmosphere 8.3

  • Cleanliness 7.3

  • Facilities 8.5

Latest Reviews

  • 10.0


    26 Jan 2021
    Legit the most comfortable bed in Mexico. Such a great vibing hostel in the best location and amazing amenities. Literally cannot fault anything. Would be back in a heartbeat!
    Australia, Female, 25-30
  • 9.4


    04 Feb 2021
    I had an awesome time. Isla Mujeres is beautiful, Poc Na is legendary for a reason. Selina has a good thing going. I'll stay here again. I would recommend that you stay here too.
    USA, Male, 31-40
  • 9.4


    19 Jan 2021
    Most beautiful hostel I’ve seen my whole life... and I stayed in many. Could probably equal some pods hostels in South East Asia. I would recommend doing all your transactions through the Selina app and not directly through the staff because they ask for commission and extra charges all the time. Prepare $100 pesos for key deposit and another $100 pesos if you want to rent a towel. Great for digital nomads, beautiful pool and beach. The bar/restaurant is too expensive for a backpacking budget.
    Canada, Female, 25-30
  • 9.1


    24 Jan 2021
    Love love love the location and people! The staff at the front desk isn’t very helpful, that was the only Con! The bartenders are friendly and super nice. Everyone else staying at the Selina was awesome - now that I know that property I would come back! The kitchen also was a great vibe!
    USA, Female, 31-40
  • 8.3


    18 Feb 2021
    Nice place on the beach, vibe not great as everyone has their eyes on their computer screen, but their is a co-work set up there, so there is a reason for it. Definitely need two staff members on the desk at all times. Only one girl on the desk when I checked in and was quiet busy, so I had to wait for sometime.
    Australia, Male, 41+
  • 8.3


    29 Jan 2021
    Our stay in the dorm room was good. The people that work here are really nice, even though a lot of guests aren’t treating them nice. The hostel looks nice and has great place to relax if you don’t feel like going out. The shared toilets were often not clean, as alot of guests are careless. We felt bad for the staff. We also didn’t like, that you have to put your toilet paper into a garbage, instead of flushing them in the toilet. When you go there please treat the staff nice and don’t push them
    Germany, Couple, 25-30
  • 5.7


    23 Jan 2021
    Great location but it took over an hour to check in, the staff are generally unhappy and slow. Bathroom wasn’t cleaned for days and showers are really small. Good property but not well kept or well managed at all.
    Canada, Female, 25-30
  • 5.4


    18 Jan 2021
    Overpriced and overrated. Could have booked an ocean view and much cheaper place. My view from private room was the hallway, cleaning ladies screaming at 7am. Room was not properly cleaned, when we arrived there was trash on bathroom floor and the trash had not been taken out. We left to an airbnb steps away from Beach at a much lower cost the rest of our trip. Will never stay here again.
    USA, Female, 25-30
  • 3.7


    24 Jan 2021
    It’s a shame because it’s a beautiful hostel. However the staff were just horrendous, I’d go to reception I’d find myself waiting for sometimes up to an hour to get attended! On one occasion I went to return a towel, no one else was at reception but I watched as one of the receptionists ignored me & the other played on WhatsApp on the computer ! The vibe is also rubbish. Barely met anyone friendly. Everyone is there to work. A girl even had a go at us for filming in the kitchen as she worked.
    England, Couple, 25-30
  • 2.0


    27 Jan 2021
    Complete nightmare at check in claimed they couldn’t find my hostel world booking even though I had booking number and email and said it was not their problem, they would not honour my booking price and told me it’s down to me to contact hostel world or pay the higher in house price at reception which was $10 more which I ended up doing, also I paid for a 8 bed dorm As I didn’t want to stay in a jam packed 12 bed dorm due to COVID safety, ended up having 11 people in it, dirty and no space.
    England, Male, 31-40
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Swimming Pool
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Restaurant
  • Wi-Fi