Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Head to Playa Norte and Playa Sol, just a 5 minute walk away, and catch local runners and yogis out for early morning sprints and salutation stretches under the breathtaking orange sunrise. Need for speed? Rent our bikes, Ride on a LEO electric scooter to visit the most amazing spots on Isla Mujeres. Back at Selina, refuel with crispy fish tacos and mezcal cocktails, followed by a live acoustic music performance at sunset.

Established in 1976, Selina Isla Mujeres was originally the first hotel on the island! Situated right on the beachfront, our unique location is complete with a cocktail bar, seafood restaurant, library zone, cinema room, and outdoor playground home to a range of music events and group workshops each week. Plus, our spacious, fully-equipped co-living apartments are decorated with locally-sourced artwork and comfortable furniture, perfect for travelers in search of a long-term getaway.

Selina Poc Na Isla Mujeres terms and conditions:

Cancellation policy: 48 hs before arrival

Check in from 15:00 to 22:00 .
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.
We only accept VISA and Master Card.

Taxes not included: 19% (VAT 16% and city tax 3%)
Breakfast not included - costos from 6 to 10 USD

24 hour Reception.
No curfew.
Non smoking.
Age policies: Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.

Cancellations or modifications must be made by 3:00 pm (in your destination’s time zone) at least 3 days prior to arrival. Cancellations made after the given period and no-shows will incur a one-night cancellation fee, plus tax.

Other general conditions:
Smoking: Not permitted at Selina locations. A $300 charge will be billed to guests who do not comply.
Coolers: Not permitted at Selina locations.
Food and drinks: If brought from outside of Selina, it must not be consumed in common areas, with the exception of the common kitchen. Noise: After 11:00 pm, guests must keep noise levels to a minimum in shared dormitories.
Pets: Selina is pet friendly! Pet owners are required to book private rooms, as pets are not permitted in dormitories. There is a cost of $10 per pet per night.
Towels: For guests staying in dormitories, there is a small towel fee, and a deposit to be refunded once the towel is returned at check-out.
Key deposit: Guests in dormitories will be charged a small key deposit to be refunded once the key is returned at check-out.

The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.8

  • Security 8.7

  • Location 9.6

  • Staff 7.9

  • Atmosphere 8.4

  • Cleanliness 7.3

  • Facilities 8.4

Latest Reviews

  • 10.0


    02 Sep 2021
    Selina is definitely one of the best hostels I have stayed at - more like a resort on Isla! Beautiful facilities & beach, great staff, great events, & close to everything! Loved how we got big comfy blankets on the beds.
    USA, Female, 25-30
  • 10.0


    31 Aug 2021
    I had a fantastic stay at Selina Poc Na Isla Mujeres. Fantastic staff, beautiful and convenient location, and an overall extremely comfortable and enjoyable stay. Will return when I come back to Isla Mujeres!
    USA, Male, 18-24
  • 10.0


    02 Aug 2021
    Surprisingly better than expected in every category
    Israel, Male, 41+
  • 10.0


    22 Jul 2021
    Amazing hostel, just wanted to stay a little bit more days, rooms are a little bit small and bathrooms are outside but manageable. Plenty of outside space and you just hear the sea.
    Colombia, Male, 31-40
  • 9.4


    29 Aug 2021
    I really appreciated that it wasn't a party hostel. It seemed to be more of a nomads working environment which was great! They offer really nice breakfast, and overall the facilities are awesome. They didn't have purified water available consistently which kinda sucked, as I didn't want to buy plastic bottles. Also, the staff wasn't the most happy I've seen- maybe management needs to support them in upping the moral (maybe a raise?) lol. Overall really great place.
    Canada, Female, 31-40
  • 9.4


    14 Jul 2021
    Perfect location
    Mexico, Female, 31-40
  • 9.1


    17 Sep 2021
    Great location and super nice hostel! The only downside to staying here is how much everything costs.
    USA, Male, 31-40
  • 9.1


    18 Jul 2021
    Buena locación. Personal muy servicial, buenas parties pero me toco un dormitorio un poco sucio. Pero fuera de ahí muy buen Hostel.
    USA, Male, 31-40
  • 5.1


    19 Jul 2021
    The shared bathrooms were absolutely disgusting, poop on the toilet seats all the time, tissue all over the floor. I've stayed in many many hostels and never experience a shared bathroom that was so disgusting.
    USA, Couple, 25-30
  • 4.3


    27 Aug 2021
    This is honestly the worst hostel I been to. Simply because it’s a hotel with dorm. The ambiance is bad, it’s impossible to sleep because people scream in the hallway. The staff just don’t care. I got stolen in my dorm. The dorm smell weird, the toilet and shower are not very clean. Except for the location, it’s absolutely not worth it and for a hostel it’s really pricey for what you get.
    Canada, Female, 18-24
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Swimming Pool
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Restaurant
  • Wi-Fi