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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No show are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Senor Frogs Cancun Hotel & Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to the newest hostel in Cancún! Senor Frogs Hostel Cancun offers a new standard in an astonishing location 2 min walk to the beautiful white sand beach! The hostel features a floating pool and a huge bar with an amazing lagoon view, a cosy hangout area were you can enjoy the sunset surrounded by people from all over the world and all amenities a backpacker could wish. Don’t miss our BBQ pool party every Saturday! We also collaborate with Party Rockers travel Agency to offer help with booking tours to the main eco parks, ruins, attractions, snorkeling or diving in the 2nd Biggest Coral Reef in the World. Our staff can help you find your way to the best parties and attractions, just come to reception and speak to one of our friendly staff members! Continental breakfast is served daily from 7:30-10:00 am. One of the most important traits is having our Chef personally cooking fresh on a daily basis; we serve an all-you-can-eat continental breakfast.

Right at the Hotel Zone, located where all the big resorts and party are at. By the lagoon, across the street from the beach. In addition,. you can also visit other famous attractions of the city such as Mercado 28, Olímpico Andrés Quintana Roo and the Planetarium of Cancun, amongst other important attractions of our city.

Beautiful brand new rooms, we have dorms fitting 6, 8, 10 and 12 people (all of them with two ensuite bathroom, except for the 6 bed-dorm which has one). Every bunk bed with a privacy curtain, bed lamp and USB plug, big locker with a plug inside as well. Private bedrooms for two people available, all ensuite bathroom.

Senor Frogs Hostel Cancun Policies and Conditions:

Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged full stay.

A deposit of $50 USD will be charged at the time of check-on for all reservations in Private rooms. In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the room.

Check in from 15:00 to 23:00.
Check out before 12:00.
Payment upon arrival by CASH. No credit cards accepted.

Taxes and fees not included.
Continental breakfast Included
No curfew.
We do not accept customers younger than 18 years of age.
No smoking in rooms. View House Rules

Overview

Dreaming of a place with a party spirit and lagoon views that's just steps from a white sandy beach? Come and stay at Señor Frogs Hostel! You can get to know other travellers as you hang out by the floating pool or chill in the swinging chairs on our outdoor terrace. We've got a buzzing bar that overlooks the water, as well as a cosy hangout with Insta-friendly sunset views. On Saturdays, we ramp things up a notch with our BBQ pool party. Luckily, our free all-you-can-eat continental breakfast (perfect for curing sore heads) is available every day.

Location

We're found in the heart of Cancún's party area, Hotel Zone, surrounded by resorts, clubs and bars. From Cancún International Airport you can reach us by taxi in around half an hour and you'll have sea views for most of the drive. To help you explore the area, we collaborate with Party Rockers who arrange tours to the area's eco-parks (1.25 hours drive) or the ancient ruins of Chichén Itzá (3.5 hours drive).

Rooms and Dorms

When you're all partied out, get your head down in one of our cosy cabin-style bunks that come complete with a privacy curtain, lamp and USB plug. Choose a double room for more space or go all-out and treat yourself to the penthouse suite. All of our mixed and female-only dorms and rooms have hot showers in their en-suites and towels and bed linen for free. You'll also have a big locker (with a handy plug socket inside) to keep your gear safe.

Extras and activities

We're all about socialising and love throwing casino and karaoke nights. Our daily drinking games get everyone mingling! Get active with a game of water volleyball or flex your muscles with a yoga session. When you're planning your day, make use of our free local maps and the free Wi-Fi in all the common areas. Peckish? Head to the kitchen, order something tasty from our restaurant or grab snacks from the vending machines.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.6

  • Location 9.7

  • Staff 9.0

  • Atmosphere 8.9

  • Cleanliness 9.0

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    10 Jun 2019
    Booked 1 night and stayed 4. Rooms are cool, showers hot, bathroom clean. The social area/bar/pool are relaxing and easy to meet people and make friends. Thankyou to Jasmin on the front desk for her help each day I extended. All the staff are great! Priced more than others in downtown but hey the beach is over the road. Also very cheap food next door that you also get 10%off.
    England, Male, 25-30
  • 10.0

    Superb

    31 May 2019
    Senor Frogs was hands down the best hostel I have ever visited. The atmosphere, the staff, the location, all perfect. Each night had a fun event to participate in and the staff were all involved with ensuring each guest was having a good time. Jorge acted as a great MC for the night events, getting everyone involved. Camille was very friendly and let us know the best beaches to visit and some other spots to check out. I would highly recommend this hostel to any of my friend or family.
    Canada, Mixed Group, 18-24
  • 10.0

    Superb

    28 May 2019
    Really enjoyed this hostel. The privacy of the beds is very nice and there are outlets in both your bunk and your locker. Beds are very clean as wel. Hostel is right near the beach and a few places to go out in the evenings. Staff are super friendly, especially Cami :) would definitely come back again!
    USA, Female, 25-30
  • 10.0

    Superb

    27 May 2019
    Great place to stay. Right in the hotel zone across from the beach and nearby to all the nightlife. The staff are very friendly and the facilities are very clean. I wouldn't stay anywhere else in Cancun
    USA, Male, 25-30
  • 10.0

    Superb

    23 May 2019
    El personal de trabajo presta unos muy buenos servicios, desempeñan su labor de manera adeciada son muy atentos y colaborativos, ademas las tarifas ofertadas son bastante economicas comparada con otros lugares. la verdad recomiendo mucho este lugar espero los demas tengan una buena estadia como la que tuve yo😊😊.
    Colombia, Female, 18-24
  • 8.6

    Fabulous

    16 Jun 2019
    Beautiful, social, clean hostel. Except the pool was a bit murky. Comfortable beds and decent value for money. Staff could be friendlier, some didn't have the time of day for us. Also our towels and sheets weren't available until later in the night, not convenient as we only stayed one and wanted an early one.
    Australia, All Female Group, 18-24
  • 8.3

    Fabulous

    31 May 2019
    Awesome dorms where each bed gives you great privacy. Just really annoying that they don't accept card and have a rip of atm in the reception.
    Australia, All Male Group, 25-30
  • 8.3

    Fabulous

    30 May 2019
    Clean safe and fun hostel to stay in. Staff are very welcoming and friendly. Large rooms and bed booth was great.
    New Zealand, Female, 25-30
  • 7.7

    Very Good

    05 Jun 2019
    Very modern and overall very clean. Beds have curtains and the dorms have AC. Someone did have money stolen from their bed, but we had no problems with our valuables locked in the lockers. There is constant music from about 9am until 2am the next day. Great if you want to drink all day but some quiet time - especially in the morning at breakfast- would be really nice!
    England, All Female Group, 18-24
  • 6.0

    Good

    22 May 2019
    So, the staff are super lovely, with the exception of some creepy guy that keeps trying to pour shots into your mouth. The signs say you cannot swim in the lagoon due to crocodiles. It probably has far more to do with the lagoon itself - a worrying opaque green colour with bits of trash floating in it. The rooms and toilets are very clean. I did get a bout of stomach flu while there, and the only thing we can narrow it down to is their cocktails/pool... I'm still sick. It's been 5 days.
    Ireland, Mixed Group, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Wi-Fi


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