Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No penalty for cancellation 48 hours prior check-in.
Cancellations made within 48 hours to check-in or No show are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to the newest hostel in Cancún! Señor Frogs Hostel offers a new standard in an astonishing location 2 min walk to the beautiful white sand beach! The hostel features a floating pool and a huge bar with an amazing lagoon view, a cosy hangout area were you can enjoy the sunset surrounded by people from all over the world and all amenities a backpacker could wish. Don’t miss our BBQ pool party every Saturday! We also collaborate with Party Rockers travel Agency to offer help with booking tours to the main eco parks, ruins, attractions, snorkeling or diving in the 2nd Biggest Coral Reef in the World. Our staff can help you find your way to the best parties and attractions, just come to reception and speak to one of our friendly staff members! Free breakfast included. One of the most important traits is having our Chef personally cooking fresh on a daily basis; we serve an all-you-can-eat continental breakfast.

Right at the Hotel Zone, located where all the big resorts and party are at. By the lagoon, across the street from the beach. In addition,. you can also visit other famous attractions of the city such as Mercado 28, Olímpico Andrés Quintana Roo and the Planetarium of Cancun, amongst other important attractions of our city.

Beautiful brand new rooms, we have dorms fitting 6, 8, 10 and 12 people (all of them with two ensuite bathroom, except for the 6 bed-dorm which has one). Every bunk bed with a privacy curtain, bed lamp and USB plug, big locker with a plug inside as well. Private bedrooms for two people available, all ensuite bathroom.

Senor Frogs Hostel Policies and Conditions:

Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged full stay.

A deposit of $50 USD will be charged at the time of check-on for all reservations in Private rooms. In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the room.

Check in from 15:00 to 23:00.
Check out before 12:00.
Payment upon arrival by CASH. No credit cards accepted.

Taxes not included.
Breakfast included.
No curfew.
We do not accept customers younger than 18 years of age.
No smoking in rooms.

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 9.6

  • Staff 9.2

  • Atmosphere 9.0

  • Cleanliness 9.3

  • Facilities 9.2


Latest Reviews

  • 10.0

    Superb

    07 Jan 2019
    Ok. So the pool was being repaired (opened as I was leaving) but this place is a gem. Staff are the best I’ve ever experienced. Luis is THE MAN. Bunks are great. I’ve been a million hostels and this is literally the best. Location is perfect. There are activities every night and every day. I’m so sad to leave. Good people stay here too. Wildly international. Hilarious. Tequila is always/never a great idea but this hostel makes it good. Much love for Senor Frogs hostel.
    USA, Male, 41+
  • 9.7

    Superb

    10 Jan 2019
    Best Hostel in Cancun, and one of my favorites... very clean, very nice and comfy, breakfast is awesome, a chef is cooking omelette for everyone, we had fruit, bread with butter and mermelada, cereal, juice & coffe. Nice view of the lagoon, terrace is excellent... and beds are very private and comfortable... is important to say that rooms are very spacious in comparison with others. 5 minutes walking from the clubes zone and the beach. Definitely the place to stay!
    Mexico, Male, 18-24
  • 8.3

    Fabulous

    12 Jan 2019
    Great location and vibe, staff were pretty rude and unhelpful at the front desk and had special sign out on the Saturday saying that the usd to pesos rate was 21 - 1 online the rate was 18 and this seemed to only apply on the Saturday which was annoying as they refused to let me pay by credit card for my booking. Also when it rained the place leaked everywhere. I think over time this will cause some issues for cleanliness. The water pressure in our room 211 was to weak to even shower as well.
    England, Male, 25-30
  • 8.3

    Fabulous

    11 Jan 2019
    Excellent location - a few minutes walk to the beach and Cancun strip. Excellent taqueria next door and convenience store across the road. R1 bus from the ADO station stops directly outside - in short, location cannot be faulted. The bar ran low on beer forcing a lonely choice of a beer almost double the price of a usual bottle and sometimes the server's weren't there to get a drink. Great views of the lagoon behind. All in all, a good stay and would stay again if in Cancun.
    England, Couple, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Wi-Fi

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Taxes Not Included

Things to Note

Senor Frogs Hostel Policies and Conditions:

Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged full stay.

A deposit of $50 USD will be charged at the time of check-on for all reservations in Private rooms. In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the room.

Check in from 15:00 to 23:00.
Check out before 12:00.
Payment upon arrival by CASH. No credit cards accepted.

Taxes not included.
Breakfast included.
No curfew.
We do not accept customers younger than 18 years of age.
No smoking in rooms.


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