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Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Up to 2 weeks before arrival we will refund 50% of the payment made for individuals or the whole group up to 50% of the total paid to us. After 2 weeks before arrival there will be no refund in case of cancellations.
We advise you to purchase travel insurance which includes cancellation insurance.

Additional Terms and Conditions

A key and damage deposit of 100 euros will be charged together with the balance of the bill 4 weeks before arrival. Assuming no lost keys or damage this 100 euros will be returned in cash when requested at check out.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Single sex rooms ONLY. Groups of males and females MUST book separate rooms. Mixed groups who do not book separate rooms may not be able to stay and if they can may have to share their room(s) with other guests. Smoke/alcohol/drug-free hostel No curfew)

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

Shelter City

Barndesteeg 21, 1012 BV , Amsterdam, Netherlands
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Shelter City is a Christian hostel located near Dam Square, Central Station and the red light district. This drug- and alcohol-free hostel serves a highly praised free breakfast of hot and cold food. Our guests say they recommend staying here 'if you want a calm stay' in Amsterdam; it's located 'right in the heart of Amsterdam next to the New Market and [is] thus a good starting point to explore the city'. The staff have been called 'warm and welcoming', offering 'a safe and comfortable place to relax and meet other travellers'. We like their 'free and delicious' dinner nights.

Property Description

Shelter City is right in the old centre of Amsterdam, close to the world-famous 17th century canals, Central Station, Dam Square, the Red Light District and many fabulous museums. A unique historic building with a great café and living room, peaceful garden and giant fish-pond.

The hostel is next to the Nieuwmarkt square which is famous for the mix of many cultures, international restaurants and cool cafe’s. There’s been a market here since 1614 and the castle-like Waag building at the centre of the square is from the 15th century. Spend a sunny afternoon drinking coffee on the square, enjoying the daily market and experiencing the diversity of Amsterdam life. There’s always something going on in Nieuwmarkt – it’s the place to be!

FREE: Breakfast, WiFi, Lockers, Maps, Sheets and Showers. No hidden extras - all taxes included in the low prices. Choice of rooms with 2-16 beds and shared bathrooms. The large dormitories have dividing walls between the beds. Or for more comfort and privacy choose rooms with 4 beds and a private bathroom (en-suite). Free lockers are available – bring your own padlock or buy one at reception.

24 hour reception with tourist information and discount tickets for canal cruises, bike hire and museums. Good security, free luggage storage, no curfew, no drugs and no alcohol. We have a hostel cat (called Oliver) who would love to meet you.

Run by Christian volunteers from all around the world. This not-for-profit hostel will give you a good night’s sleep in a clean and friendly atmosphere. A favourite Amsterdam hostel since 1972 with many guests coming back year after year. Come with your friends or make new ones.

Shelter City is famous for its warm and welcoming atmosphere - Experience Christian hospitality during your Amsterdam adventure!

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.1

  • Location 9.5

  • Staff 9.3

  • Atmosphere 8.2

  • Cleanliness 8.3

  • Facilities 8.1


Latest Reviews

  • 9.1

    Superb

    14 Oct 2018
    Great hostel. Had a wonderful stay. Quiet room and friendly people. The room had a sink, very convenient. The rooms have lockers (need to bring your own lock (5mm in diameter), or can purchase one at the desk). Great location right next to Red Light district and close enough to the train station. Despite being in such a bumping location, the hostel was a quiet sanctuary, and a much-welcomed calm from the hecticness of that area of Amsterdam. Overall, would definitely recommend.
    Canada, Female, 25-30
  • 9.1

    Superb

    10 Oct 2018
    The location is good and the breakfast is delicious. The bed is soft but the charge is not enough. The staff is very nice and helpful. Overall it’s a nice place.
    Taiwan, Female, 18-24
  • 8.9

    Fabulous

    08 Oct 2018
    Location was great and staffs were nice and helpful! Hot breakfast is a big plus! But, it didn’t have that much of a sociable atmosphere for solo traveler like myself. Everybody kept themselves within their own group of people.
    Japan, Female, 31-40
  • 8.0

    Fabulous

    11 Oct 2018
    this is a VERY RELIGIOUS hostel with bible study and prayer in the evenings and the staff seem to act as Christian missionaries. I was approached a couple of times by staff asking if I believed in Jesus as my savior (I am not Christian). if you are Christian, then this is an excellent hostel for you. if you are not into religion, you might find the approach of this hostel a bit aggressive and a bit much. outside the religious aspects, the hostel most moderately clean and location perfect.
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Vending Machines
Entertainment
  • Board Games
  • Foosball

Awards

  • 2016

    1st, Most Popular Hostels Amsterdam

  • 2015

    1st, Most Popular Hostels Amsterdam

View all Award Winners

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Not Included

Shelter City says

Shelter City is a Christian hostel located near Dam Square, Central Station and the red light district. This drug- and alcohol-free hostel serves a highly praised free breakfast of hot and cold food. Our guests say they recommend staying here 'if you want a calm stay' in Amsterdam; it's located 'right in the heart of Amsterdam next to the New Market and [is] thus a good starting point to explore the city'. The staff have been called 'warm and welcoming', offering 'a safe and comfortable place to relax and meet other travellers'. We like their 'free and delicious' dinner nights.

Things to Note

• We have a 2 day cancellation policy. If you want to cancel your reservation, please log into your personal Hostelworld account and make the changes before midnight (Amsterdam time) two days before your arrival date. Cancellation by phone is not accepted. Late cancellations and no-shows shall be charged the equivalent of the first night's accommodation. These conditions also apply if the date of arrival has been changed by phone or email. Once you have arrived, paid and checked in it is not possible to receive a refund if you decide to leave early.

• Taxes not included - city tax 6.00 % per person per night. City Tax is to be paid upon check-in.

• If you are charged a no show charge, then the city tax will transfer into a cancellation fee.

• Bag drop-off from 08:00, rooms available to use from 13:30. This hostel is smoke-free, drug-free and alcohol-free. You may smoke cigarettes in the courtyard. There's no curfew or lockout.

• A Passport or government issued identity card (for EU citizen) is required upon check-in.

• If you have booked the four-person room for two or more people, we can't guarantee you'll be put in the same room but we will try our best. Our dorms are segregated by gender; if you book the wrong room we can't guarantee your accommodation.

• There are free lockers. Please bring your own padlock or buy one at reception.

• The last-minute internet special offers are only available on online bookings and for a limited time period. Changes to existing bookings which include the special offer prices may result in new (higher) prices being applied to the previously discounted night(s). If the same name, e-mail or credit card is used in multiple bookings for a total of more than 8 people on the same day then we will apply our group payment and cancellation conditions.

• For group bookings the full amount plus 100 euro refundable deposit will be charged to your credit card 4 weeks before arrival. There is an extra charge of 5 Euro if you make a group booking for just one night and it's a Friday, bookings of up to 20 people are accepted via this site. For more people please e-mail group@shelter.nl We reserve the right to cancel online groups of more than 20 people.

• A keycard is mandatory for entering the hostel and for lost key card 7.50 euros will be charged.


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