Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Shelter Hostel Malang

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Shelter Hostel Malang is more than a hostel. Shelter Hostel Malang is also a place to meet people, enjoy Javanese hospitality and culture, to laugh and to have fun.
Not staying for the night? Waiting for the train or bus? Just feel at home. Enjoy our free wifi. Take a shower. Meet people. Have a bite or a drink in our cozy cafe.

We have three private rooms, all with their own style. A Javanese room, a nature room, and a Dutch room.
We have 1 dorm for 10 people. There are 6 single beds and 2 double beds. The single beds are at least 200 cm long and 100 cm wide. The double beds are 190 x 220 cm. You will have a curtain, your own lamp, and sockets.
Important is cleanliness.

In our cafe, we serve healthy drinks and food like chia seed soaked in santen accomplished with seasonal fruit or homemade falafel. For meat-lovers, vegans and vegetarians we have several dishes.
And, our fridge is always full with some very cold beers!

Terms and Conditions:
Cancellation policy: 1 day before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 14:00 to 23:00 .
Check out from 06:00 to 12:00 .
Payment upon arrival by cash, credit cards,the surcharge will be 3%
Taxes included.
Breakfast included.
No curfew.
We do not accept customers younger than 18 years of age.
Pet friendly.
Children under 6 can stay with their parents in one of the private rooms with a double bed. Extra charge IDR 25000 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.3

  • Location 9.5

  • Staff 9.3

  • Atmosphere 8.6

  • Cleanliness 10.0

  • Facilities 9.3

Latest Reviews

  • 10.0


    11 Jan 2020
    The reviews were so good, I had to go there and let me tell you: 100% worth it. The hostel is brand new (not even one year old), which you can see everywhere. New bathrooms, the beds are really comfortable, showers are the best I’ve seen in Indonesia (and have hot water) and the common room is small, but really cosy. The atmosphere is relaxed and the staff super helpful and friendly. There is a tour agency on the ground floor, where they really want to help instead of just making money. Perfect!
    Netherlands, Female, 25-30
  • 10.0


    29 Dec 2019
    One of the best hostels I stayed.Newly renovated (or new!).My room was spacious,bathroom is extremely clean and the wonderful lady cooked the best dinner for me(delicious!).The travel agent downstairs didn’t have any tours for Bromo for the day I wanted,so they connected me with another tour operator and I was able to secure my tour.Great hostel,definitely worth staying.Short waking distance from the train station and very secure.
    Poland, Female, 31-40
  • 10.0


    08 Dec 2019
    Amazing hostel. The standard of facilities are beautiful. Really great selection of free breakfast and great smoothies on offer. Staff are so sweet and friendly and will help with any questions yoiu have. The only negative I would say is not enough fans in the rooms & a curtain to block the sun and heat in the morning woukd be good. Other than that I can't fault it. And the price is a steal! Lovely lovely x
    England, Female, 25-30
  • 9.7


    24 Jan 2020
    Loves the stay there. The beds are wide and clean. Only have one fan for 6 beds and it can get really stuffy and hot. Otherwise the workers are super welcoming, food is nice and the atmosphere is nice too. Love the stay
    Malaysia, Female, 18-24
  • 9.7


    14 Jan 2020
    Massive comfy beds with lots of storage. Nice showers and clean facilities. Staff were really helpful with booking tours and helping me find things. It’s a small hostel but nice. Only issue was I had a top bunk and there is no AC, and the fan didn’t hit my bunk so I was veryyyyy hot sleeping. Maybe an extra little fan somehow for top bunks??
    Canada, Female, 31-40
  • 9.7


    22 Dec 2019
    Shelter hostel is conveniently located within walking distance of the train station. It's also not far from a number of restaurants and coffee shops. The facilities are clean and the staff are friendly. I'd stay here again if I returned to Malang.
    USA, Male, 25-30
  • 9.4


    06 Mar 2020
    Nice place, great food and friendly staff.
    England, Male, 25-30
  • 9.4


    18 Dec 2019
    Needs aircon in the rooms but otherwise a fantastic hostel. Very helpful, exceptionally clean, does great food and funky decor! Loved it
    England, Couple, 25-30
  • 9.1


    20 Jan 2020
    Really nice stay at Shelter. The location is really nice close to the train station. The agency below the hostel has the best prices for tour to Bromo. Really nice breakfast with different options. BUT no A/C in the rooms which made the stay a bit uncomfortable ... especially in the private rooms as the beds are up on a mezzanine.
    France, Male, 18-24
  • 8.3


    13 Jan 2020
    Stunning place, really modern and lovely designed. Small hostel, not much of atmosphere. Do have vegan option, but not like they promote it’s more like 1 thing on their menu. Would love to see this expanding :) location is just perfect. Would stay again
    Belgium, Male, 18-24
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  • Free Breakfast
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Cots Available
  • Hot Showers
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Wi-Fi