Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Shiado Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

For those who look for a quiet, safe and central place, Shiado Hostel is located in the Chiado area's heart, the cultural soul of Lisbon, a step away from the Sao Carlos Opera, the Chiado Museum and the famous bar A Brasileira.

Open in March 2009 and decorated by artists and friends, it's the ideal starting point to fall in love with Lisbon: everything is near. It has been though for those travelers wanting to enjoy our city at best, by day and by night: for this reason you won't find parties or big crazy beer nights here, but we will be always happy to give you advises on our favourite places to visit, bars or restaurants. In our hostel you will find comfort, cleanliness, safety.

We have a guest kitchen, free internet and wi-fi, cable tv, dvd's and all shared rooms have lockers to keep your personal affairs safe.

Our main worry is to guarantee tranquillity to our guests while in the hostel but, for those who prefer to dive into Lisbon's night, the electric Bairro Alto's atmosphere is just a few steps away.

And, for those who want to relax a little bit more, our neighbours are the Portuguese Macrobiotic Institute and the Yoga Centre Gayatri: discover the opportunity to give yourself a little bit of wellbeing without going out of the door...!

A perfect spot for meeting people, having interesting conversations and relaxing in a great environment!

Shiado Hostel
travel, culture, relax View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.2

  • Location 9.9

  • Staff 9.4

  • Atmosphere 8.5

  • Cleanliness 8.9

  • Facilities 8.2

Latest Reviews

  • 10.0


    28 Jun 2019
    Excellent! No problems.Andressa received me,a great employee,
    USA, Male, 41+
  • 10.0


    19 Jun 2019
    All the people at the reception were amazing, very kind and available for everything. Always happy and ready to help! The hostel was in a perfect location, everything close within a walking distance. At the same time it was very clean and I will go back most definitely!
    Italy, Female, 25-30
  • 10.0


    13 Jun 2019
    Shiado Hostel was an amazing place to stay in Lisbon. It was close to all the fun things to do and see in Lisbon. It was also close to the metro and Rossio Square which was convenient for getting around. the hosts were fantastic! Very funny and extremely nice. Bathrooms were very clean. The provided breakfast was good. The rooms were clean and well kept.
    USA, Male, 25-30
  • 9.7


    20 Jun 2019
    The hostel is very central so that we could reach most of Lisbon's highlights even by foot. The staff was super friendly and always there to help you, you can also get a lot of information for several activities. The breakfast was included in the price, as well as the use of the internet and two computers. The cleanliness was good, even in the bathrooms. The common room is cozy and perfect to relax, there is also a self-use kitchen. Over all, one of the best hostels we've ever been to.
    Germany, Mixed Group, 18-24
  • 9.4


    04 Jul 2019
    We had a lovely stay at Shiado hostel during our time in Lisbon. The location was fantastic, a great base for exploring the city with lots of restaurants and bars nearby. The staff were absolutely lovely, especially Aleeyah who was kind and helpful to us from the time we arrived. Our only small issue was it was pretty loud outside at night and early in the morning but that’s to be expected when staying so central. The breakfast was basic, but no issue with that either - it did the trick!
    England, Couple, 25-30
  • 9.4


    11 Jun 2019
    Hostel was fantastic. The bathrooms were clean, the kitchen was small but had everything you would need, the lounge was well equipped, the rooms were comfortable but a bit hot at night. It's located in a perfect spot as well, in the city center. The other people at the hostel very much kept to themselves. You can get a locker for 2 euro but the lockers were flimsy and would be easy to break into. We had some bad hostel mates but there was nothing that could have been done about that.
    USA, Couple, 18-24
  • 9.1


    08 Aug 2019
    Very friendly staff and nice central location.
    Germany, Male, 18-24
  • 9.1


    14 Jun 2019
    The staff was always so nice and helpful. It's in the nicest neighborhood and nearby everything, the train station, the subway, etc. The elevator was quite small but not a problem at all. The bathrooms can get quite crowded, specially at checkout hour, same as the breakfast area. The only thing that I didn't like was that you can't regulate the showers's temperature, sometimes too hot or too cold. And maybe the environment was not as friendly as other hostels, but mainly because of other guests
    Peru, Female, 25-30
  • 8.6


    12 Jul 2019
    The Staff Was Amazing, And The Common Areas Makes You Feel Like in Home. There's Just One Common Bedroom with any three and Shops and WH2 WHIC is not comfortable at all, but Besides That, Everything is really good.
    Chile, Male, 25-30
  • 7.1

    Very Good

    30 Jul 2019
    Love the location and the flexibility of the staff! Thank you for providing a decent lodging at a budget price. This is the first hostel in Portugal where I felt crammed. Everything about it is tiny---the rooms, the storage for luggage, the bathroom sinks, the breakfast even. I would love real cheese, for one. More fruit would be great. Also, please replace your coffee carafes. This hostel would be wonderful if the dorms were enlarged. Please add lots of clothing hooks.
    USA, Female, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities