Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Shiado Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

For those who look for a quiet, safe and central place, Shiado Hostel is located in the Chiado area's heart, the cultural soul of Lisbon, a step away from the Sao Carlos Opera, the Chiado Museum and the famous bar A Brasileira.

Open in March 2009 and decorated by artists and friends, it's the ideal starting point to fall in love with Lisbon: everything is near. It has been though for those travelers wanting to enjoy our city at best, by day and by night: for this reason you won't find parties or big crazy beer nights here, but we will be always happy to give you advises on our favourite places to visit, bars or restaurants. In our hostel you will find comfort, cleanliness, safety.

We have a guest kitchen, free internet and wi-fi, cable tv, dvd's and all shared rooms have lockers to keep your personal affairs safe.

Our main worry is to guarantee tranquillity to our guests while in the hostel but, for those who prefer to dive into Lisbon's night, the electric Bairro Alto's atmosphere is just a few steps away.

And, for those who want to relax a little bit more, our neighbours are the Portuguese Macrobiotic Institute and the Yoga Centre Gayatri: discover the opportunity to give yourself a little bit of wellbeing without going out of the door...!

A perfect spot for meeting people, having interesting conversations and relaxing in a great environment!

Shiado Hostel
travel, culture, relax View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.1

  • Location 9.9

  • Staff 9.4

  • Atmosphere 8.8

  • Cleanliness 9.2

  • Facilities 8.6

Latest Reviews

  • 10.0


    07 Dec 2019
    This hostel is the best! Awesome staff, great breakfast and they really value and encourage recycling and being eco-friendly. The location is also perfect.
    Finland, Female, 25-30
  • 10.0


    01 Oct 2019
    In a great central location. Close to the metro, shops, tourist hotspots. Stayed in a dorm room and had lots of open space. Would stay here again
    Canada, Female, 25-30
  • 9.7


    09 Oct 2019
    Staff were really great, you didn't feel a divide between staff and guest which I really like in a place. The staff all met while at work there I thought they had been friends for ages that's what came across, really awesome people. Knowledgeable of the city and whatever you needed to know they could help you with. Also any help you needed regarding your stay was covered. Would highly recommend this place. Great service and Great Vibe.
    Wales, Male, 25-30
  • 9.7


    24 Sep 2019
    Charming, great location and superb staff. The bunk beds are not very comfortable and I was attacked by mosquitos one night, but I’d come back to this hostel if I’m ever in Lisbon again simply for the atmosphere and staff. After being swindled all day in the touristy parts of the city, coming home to Shiado felt confortable, warm and safe and we were always greeted by smiling and helpful staff. Family style breakfasts were a great way to get to know the diverse group of guests in a relaxing way!
    USA, Female, 31-40
  • 9.4


    27 Sep 2019
    Lovely hostel with a great staff, home-y living room and a great kitchen. The hostel was very green orientated, equipped with recycle bins, recycled paper, and energy efficient fixtures and I loved it. My only complaint is the showers, which are push-style, meaning there is no temperature control and the water cuts off after a short period. They sometimes didn't heat up much, and one of the showers didn't work well, in that it's water would cut off irregularly, and often would be cold.
    USA, Female, 25-30
  • 9.1


    27 Sep 2019
    Shiado Hostel staff are very welcoming, the facilities were pretty good. I stayed in a all women's room and we could lock the bedroom, so that's a plus for someone looking for safety. My only complain is that the room was super hot and we had to pay to get the AC remote, and our room was just outside the women's bathroom that had some squeaky hinges on its door. Other than that, the room was very spacious, the bathroom was clean, the showers were good, the kitchen and common area very comfy.
    Brazil, Female, 31-40
  • 9.1


    22 Sep 2019
    숙소에서 돈을 분실했어요. 가는 분들은 꼭 락커키 대여하시길 바랍니다. 위치나 스텝 다른 부분들는 다 괜찮았어요.
    South Korea, Female, 18-24
  • 8.9


    28 Oct 2019
    I’ve loved staying here. I spent in total 10 nights and thanks to the position and the people there, I enjoyed every day. the staff members are amazing! Kind, polite and helpful! My female dorm was good, just the WiFi wasn’t working from my bed. The lounge area is comfy and with lots of light and space. The kitchen should have better domestic appliances but overall it was clean and nice. There is also a little smoking area. The location is everything! Super super central! You can walk everywhere!
    Italy, Female, 25-30
  • 8.9


    29 Sep 2019
    Great location, however not as much of a social hostel as others. Many people only stayed one night. Lockers were a little small but it did feel safe leaving large items under bed. Some issues with shower water temp, but communicated with front desk and was fixed. WiFi was terrible in room of 8 people (room 8). Could not even connect at all even tried other routers. Breakfast was nice for being free, cereal bread coffee jam butter fruit cheese cookies.
    USA, All Female Group, 25-30
  • 7.7

    Very Good

    30 Sep 2019
    Conveniently located near to Baixa-Chiado metro station. Only 2 mins walk! Lots of restaurant and shops around as well. Free breakfast provided.
    Malaysia, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities