Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations between 4 weeks and 1 week of arrival rate 50% non refundable. Within 1 week of arrival only 25% refundable.
Reduction in numbers 50% non refundable within 4 weeks of arrival date.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Silverfern Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Silverfern Backpackers offers a new and friendly hostel with excellent facilities, including two lounges with 50 Inch Plasma TV's - one especially designed for movies and sports. We have a very spacious lounge to relax in with WiFi available throughout the property. Guests will receive free high speed unlimited WiFi on their arrival.

If you need work we have plenty available on our job boards. We also offer very good weekly accommodation rates.

All rooms have opening windows and natural light. Our hostel has been specially designed for comfort with all new furnishings. A games area with a pool table and table soccer with internet facilities are available as well as an outside courtyard with BBQ facilities and seating areas.

Our modern kitchen has ovens, microwaves, cutlery and cooking utensils for our guests to use. A spacious and highly comfortable dining area is also attached to the kitchen.

Our clean and modern bathrooms have been designed to be spacious with 24hr hot showers.

Car parking and bus parking facilities are available on site. Large amount of cars for sale are displayed at our hostes reception. Backpacker Car Insurance can be arranged immediately at Reception.We are close to supermarkets, banks, cinemas, Queen St, Aotea Square, K-Road and the Sky Tower & Casino.

Silverfern Backpackers is located on Hobson Street next to a large Asian-style supermarket. We are a two minute walk away from Sky Tower and the intercity bus terminal. Our amazing position means that all of Auckland's attractions are easily accessible, from Auckland Museum and Parnell to Victoria Market and Kelly Talton's shark world. Queen Street is only a 2 minute walk away with its great shopping areas and if you like trendy cafes then K-Road is the place for you, with its off-beat nightclubs

Maximum of 3 nights stay in 12 bed dorms at discount internet rates then you have to pay $26 per night this will be adjusted on check-in.
Additional $10 surcharge if staying only one night in a private room.
Cancellations must have a minimum of 24 hours notice before calendar date changes and $10 admin fee will be charged per person.

With Non-Refundable bookings option you must have money in your account for the full amount as this is the pre-paid option, or you will be charged full price at arrival if you bank card is declined or you have insufficient money for any reason.

Reading & Understand the online booking terms & conditions is entirely your responsibility. You can't book online again while staying in our hostel.

Photo ID is required at check-in, Passport, Driver Licence, Proof of Age Card.
Key deposit is $50.
Reception Winter opening hours Monday-Friday 7.30am to 2.00pm & 5.00pm-10pm & Saturday & Sunday 8.00am-2.00pm & 5pm-10pm. Reception closed 2.00pm-5.00pm Please arrive before we close.
The person whose credit card was used for the booking must be present at check-in. Please note that 4% is charged extra for credit card usage upon payment on balance of the bill; there is no charge for eftpos.
Please note that guests over 45 years of age must stay in a private room and are not permitted in the dorms.

Maximum of 3 nights stay in 12 bed dorms at discount internet rates then you have to pay $26 per night this will be adjusted on check-in.

Additional $10 surcharge if staying only one night in a private room.

Cancellations must have a minimum of 24 hours notice before calendar date changes and $10 admin fee will be charged per person.

Reading & Understand the online booking terms & conditions is entirely your responsibility. You can't book online again while staying in our hostel.

Maximum of 3 nights stay in 12 bed dorm at discount internet rates then you have to pay $26 per night

All cancellations incurr a $10 Admin Fee per person. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.2

  • Security 7.7

  • Location 8.0

  • Staff 8.2

  • Atmosphere 6.5

  • Cleanliness 7.2

  • Facilities 6.9

Latest Reviews

  • 10.0


    14 Nov 2019
    Great hostel really good buzz , lots of nice girls staying here, many seem to be long term. The staff were very friendly and kept the hostel very clean. Much better than other city hostels, you can also drink alcohol here.
    Australia, Male, 25-30
  • 9.7


    05 Nov 2019
    Great hostel, I was lucky to stay on and be here for the U2 concert. The rooms were very clean, staff especially helpful and bathrooms and kitchen was well maintained. Very good location close to all of Auckland's major attractions.
    Netherlands, Female, 25-30
  • 9.4


    13 Nov 2019
    Everything was fine, good facilities.
    England, Female, 25-30
  • 7.1

    Very Good

    09 Nov 2019
    Exactly as advertised: budget accommodation. The only unpleasant part is that there's only one shower and toilet in the entire building, and when that's closed for cleaning... let's just say it is a real test of your bladder.
    New Zealand, Female, 25-30
  • 6.0


    17 Nov 2019
    Booked the hostel last minute as nothing else was much available in town that night. Friendly staff welcome. The place is bit old and shabby. Smelled like cigarettes. Noisy during the night, specially the fan running all night that sounded like a washing machine. The showers had no pressure at all.
    New Zealand, Male, 31-40
  • 6.0


    09 Nov 2019
    Ok hostel, would rather spend the extra few dollars to stay somewhere nicer. Have to buy a mug which is silly when you’re only staying a few nights.
    England, Female, 18-24
  • 6.0


    26 Oct 2019
    Reception looked sketchy but the hostel was clean. No lockers in the rooms, only communal lockers near the kitchen if you had your own lock or paid lockers ($4 a day). Signage in kitchen was derogatory/angry which was unwelcoming. Had a hot water dispenser in the kitchen which was cool. No cups in kitchen, had to pay $2 to buy and keep one. Laundry for washer and drier was $10. The blanket I got barely covered me (I'm 5'2") and pillow was old and flat. Bathrooms very clean and staff was kind.
    Canada, Female, 18-24
  • 3.1


    07 Nov 2019
    Worst hostel I ever sleep, really dirty, bed bugs everywhere.
    France, Couple, 25-30
  • 2.0


    09 Nov 2019
    I was absolutely appauled by the conditions. I have tried to contact the hostel about the conditions but they refuse to get back to me. I do not advise anyone to stay here. Drug use everywhere, despite signs saying no drugs in premises. The place stank. There was rubbish and half eaten food everywhere. Our beds had stain marks. We had no bed linen for the beds. Other guests were intimidating. A guest in our room had 3 large hunting knives on display on the table beside him. A disgrace of a hoste
    Ireland, Couple, 25-30
  • 2.0


    07 Nov 2019
    We had to try and get emergency accommodation. Due to a massive concert being on, hence why we were there, accommodation was booked out but we found a "3 single bed room" at the backpackers which I booked We booked and was charged for but upon arrival the door was locked. Lucky some kind backpackers let us in BUT reception was closed. I tried to call the only number I could find but no answer. A kind backpacker let us in the lounge to sleep on the sofas. NOT HAPPY AT ALL.
    New Zealand, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi