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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations between 4 weeks and 1 week of arrival rate 50% non refundable. Within 1 week of arrival only 25% refundable.
Reduction in numbers 50% non refundable within 4 weeks of arrival date.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/10
Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

Silverfern Backpackers offers a new and friendly hostel with excellent facilities, including two lounges with 50 Inch Plasma TV's - one especially designed for movies and sports. We have a very spacious lounge to relax in with WiFi available throughout the property. Guests will receive free high speed UNLIMITED WiFi on their arrival.
If you need WORK we have plenty available on our job boards. We also offer very good weekly accommodation rates.
All rooms have opening windows and natural light. Our hostel has been specially designed for comfort with all new furnishings. A games area with a pool table and table soccer with internet facilities are available as well as an outside courtyard with BBQ facilities and seating areas.

Our modern kitchen has ovens, microwaves, cutlery and cooking utensils for our guests to use. A spacious and highly comfortable dining area is also attached to the kitchen.

Our clean and modern bathrooms have been designed to be spacious with 24hr hot showers.

Car parking and bus parking facilities are available on site. Large amount of cars for sale are displayed at our hostes reception. Backpacker Car Insurance can be arranged immediately at Reception.We are close to supermarkets, banks, cinemas, Queen St, Aotea Square, K-Road and the Sky Tower & Casino.

Silverfern Backpackers is located on Hobson Street next to a large Asian-style supermarket. We are a two minute walk away from Sky Tower and the intercity bus terminal. Our amazing position means that all of Auckland's attractions are easily accessible, from Auckland Museum and Parnell to Victoria Market and Kelly Talton's shark world. Queen Street is only a 2 minute walk away with its great shopping areas and if you like trendy cafes then K-Road is the place for you, with its off-beat nightclubs

Maximum of 3 nights stay in 12 bed dorm at discount internet rates then you have to pay $30 per night this will be adjusted on check-in.
Additional $10 surcharge if staying only one night in a private room.
Cancellations must have a minimum of 24 hours notice before calendar date changes and $10 admin fee will be charged per person.

Please note that guests over 45 years of age must stay in a private room or 4 bed dorm, larger dorms are reserved for under 45's.

Reception opening hours 7am to 11pm Sun-Thur & 7am to Midnight Fri & Sat
Reception closed 2.30pm to 3.30pm Sun-Thur & Fri & Sat Reception closed 2.30pm-4.30pm

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Reviews & Ratings

  • Value For Money 6.5

  • Security 7.4

  • Location 7.9

  • Staff 7.4

  • Atmosphere 6.3

  • Cleanliness 6.1

  • Facilities 6.4


Latest Reviews

  • 9.7

    Superb

    25 Nov 2018
    Good hostel, nice and safe, plenty of fresh air comes in through the open windows. Avoid some of Auckland's hostel which have rooms without windows. Kitchen and bathrooms were tidy, short stroll to city centre, but very convenient for Intercity buses and airport Sky Bus.
    Germany, Male, 18-24
  • 9.1

    Superb

    29 Nov 2018
    Very good location. It's 7 minutes walk from the Sky City Bus Terminal.
    Malaysia, Male, 25-30
  • 5.4

    Rating

    07 Dec 2018
    I'm not typically picky but I wouldn't stay here again. I actually checked out a night early because it was not great at all. You could hardly sleep because the doors slam so loudly and the lights in the hall are so bright once the doors open. Also they don't give you blankets so it's pretty chilly. Water pressure doesn't really work if more than 1 person is in the shower. Not recommended.
    Canada, Female, 18-24
  • 5.4

    Rating

    02 Dec 2018
    Extra fees for everything! Even to just leave my bag for one hour.
    Israel, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi

Policies

  • Age Restriction
  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Things to Note

Reception is open from 7am to 10.30pm. Please arrive before we close.

There is a $50 key deposit.
Photo ID is required at check-in, Passport, Driver Licence, Proof of Age Card.
The person whose credit card was used for the booking must be present at check-in.

Please note that 4% is charged extra for credit card usage upon payment on balance of the bill; there is no charge for eftpos.
Please note that guests over 45 years of age must stay in a private room and are not permitted in the dorms.

There is a maximum of 3 nights stay in the 12-bed dorm, then you must upgrade to the 8-bed dorm.


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