Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Sim City Stay offers several of room type, from Dormitory to Family Room and sure that is the affordable and reasonable for you to explore Georgetown City. All of our room are come with AC, Ceiling Fan, Basic Wardrobe and attached bathroom even though for our Dormitory too but there are still some are sharing bathroom.

Sim City Stay has a big common area for our guest to hang around with his/her travel mates. In our common area you may enjoy our facilities such as, Pc usage & WiFI connection

For our Family Room and Biggest Dormitory Room, you may enjoy a widest harbour view of Penang, the scene of Penang Bridge, Butterworth and Clan Jetties.

From our roof top a view is 360 degree without any blocking view for the Georgetown and Mainland too.

***Property Policies & Conditions:
-Check-in time is 2pm-11pm, any later than that please be inform in advance
-Check-out time is strictly before 12noon
-At least 3 days advance notice for free cancellation
-All of our room is non smoking and no pet allowed
-Card and Cash both welcome
-No extra bed in all of our room
-Children below 12 yrs stay for free if using existing bed (Not applicable for Dorm Room
-The Penang State Government Fee is collected upon your arrival with RM 2/bed/night for Dorm Bed while RM 2/room/night for Room View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.0

  • Security 8.5

  • Location 7.0

  • Staff 7.5

  • Atmosphere 6.5

  • Cleanliness 7.0

  • Facilities 7.5

Latest Reviews

  • 9.4


    04 Sep 2019
    Clothes line to dry clothes, enclosed smoking area and nice indoor chill area with tea and coffee making facilities and good information board on penang.
    Ireland, Couple, 18-24
  • 9.4


    11 Jun 2019
    Very helpful and friendly owner. Brilliant location, in George Town, close to the Chew Jetty, Chulia Street and Love Lane. Also close to the ferry terminal and bus station. Rooms are clean and comfortable.
    England, Couple, 25-30
  • 9.4


    23 Aug 2018
    The hostel is super clean and the beds are comfy! The rooms are so big and it is really quiet at night so you can get some rest after a long day of sightseeing. The hostel is a little bit too far away from the "party" area of Georgetown but that wasn't a problem for me. You have free drinking water and coffee and tea!
    Germany, Male, 18-24
  • 9.4


    19 May 2018
    Phenomenal staff - I left something important behind and they have gone above and beyond to help me get it back. Very very helpful good people.
    USA, Female, 25-30
  • 8.9


    21 Oct 2018
    Great clean comfortable place to stay, but we went in low season so no atmosphere at this place or any other travellers to meet and chat with. Highly recommended!
    Canada, Male, 31-40
  • 8.9


    15 Sep 2018
    Everything is ok, just the bed has bugs biting .
    Malaysia, Couple, 18-24
  • 8.3


    08 Apr 2019
    The location is absolutely fantastic. Unfortunately the common area closes between 11pm and 9am otherwise staying there would be more pleasant. The man at the front desk is pretty helpful. We stayed in a room with ensuite so we did not experience the shared bathrooms.
    Italy, Female, 31-40
  • 8.0


    25 May 2018
    Nice place conveniently located close to the ferry and George Town’s highlights. Though the busy street is not particularly nice to walk on (no pathway) and can be noisy at night. However, rooms were clean, matress was good and a small locker is available. There is a roof terrace, fairly good wifi in the rooms, free coffee/tea and a cold water dispenser. Good place for a 1-3 nights in George Town!
    Netherlands, Female, 18-24
  • 6.6


    04 Feb 2019
    Not a social hostel at all would not recommended for solo travellers. Location is also a bit far away from the main strip and the front of the building faces a main road. Much better hostels in Penang for this price I left after 1 night.
    England, Female, 18-24
  • 6.3


    21 Apr 2018
    Hostel is in general ok, but bad that you don’t get breakfast for the price. Watch out, the actual price will be with additional ~15% money for taxes. Regarding to Hostelworld policy this is forbidden, but the here named prices are without the taxes... that’s not how it should be...
    Germany, Couple, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Reading Light
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities