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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Prepayments are non-refundable. All prepayment will be forfeited as cancellation fee. The Company must be notified by email of any cancellation of reservation. However, at the sole discretion of Company, refunds may be given due to extenuating circumstances.

Additional Terms and Conditions

Pertinent Information
• Check-in from 1 pm and Check Out by 11 am
• Child Policy: children aged 2 years or younger stay for free
• Cancellation Policy - Prepayments are non-refundable. All prepayment will be forfeited as cancellation fee. The Company must be notified by email of any cancellation of reservation. However, at the sole discretion of Company, refunds may be given due to extenuating circumstances.
• Non smoking Accommodation
• Advance booking is advised
• RM50 refundable deposit required upon check in
• Room rates have to be fully paid upon check in
• No towels are provided for dormitory beds
• 5% rebate for room and 7% rebate for dorm bed are extended for 21 nights consecutive stay
• Transport - We are pleased to arrange for someone to pick you up or drop you off at the airport. Please book this in advance.
• Location coordinates – 1°33’25″N 110°20’54″E

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/10

Singgahsana Lodge

Book more than 7 days in advance for Free Cancellation.
8.9
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

As passionate travelers, it is our dream to own a little sanctuary at home where we can travel vicariously through hosting fellow travelers and sharing travel tales. Singgahsana is the fulfillment of this dream.

Having stayed in every sort of accommodation imaginable worldwide from the immaculate to the appalling, Singgahsana is our version of the ideal home away from home.

As avid art appreciators and owners of an art gallery, we attempt to infuse Singgahsana with our touch of Sarawak Style. Our guests will know that they are in exotic Sarawak, Malaysian Borneo when they awake each morning to a room filled with unique local decor. Artefacts collected from the 30 or more ethnic tribes of Sarawak adorn the common area. Even the ubiquitous lamps of your room have been cleverly made out of utilitarian baskets and the floor covered with rattan and bark mats.

Travel photographs decorate each wall bringing sweet memories of the many destinations we have travel to.

Regular travels abroad have made us appreciate our home even more. Sarawak's great diversity both in its peoples and its nature makes it totally unique. But above all these, our Bornean home is exceptionally special because of its sickeningly warm hospitality as aptly put by a friend and regular visitor to Sarawak.

We hope to have the opportunity to make your stay in Kuching a good one. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.5

  • Location 9.6

  • Staff 8.2

  • Atmosphere 9.1

  • Cleanliness 8.2

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    18 Jul 2019
    If you want to make friends this is the place to go, the hostel had an amazing vibe in the beautiful roof top hostel bar. The staff were really helpful and friendly and gave good advice about seeing the local area at an affordable rate!
    England, All Female Group, 18-24
  • 10.0

    Superb

    08 Feb 2019
    I stayed at Singgahsana Lodge for a total of 5 nights in between trips out to local national parks. The staff were great and let me leave my large pack in storage whilst staying at Bako and Kubah National parks. The facilities were always really clean and staff were happy to give advice about transport and local eating spots. Air conditioning within my dorm was great ! The hostel was fairly quiet however i travelled during quiet season therefore no fault of Singgahsana - I would stay again!
    Australia, Female, 25-30
  • 9.7

    Superb

    15 Jun 2019
    Another great hostel from hostelworld. The hostels are always great value & clean & tidy.
    England, Male, 41+
  • 9.4

    Superb

    04 Jul 2019
    Great hostel, no kitchen area and WiFi struggles in some rooms. But otherwise has been great, clean and WiFi is strong in communal area. Would recommend
    England, Male, 18-24
  • 9.4

    Superb

    25 Jun 2019
    Reception staff were super helpful and friendly. Great place to stay
    Australia, Female, 41+
  • 8.9

    Fabulous

    12 Jul 2019
    The location is incredibly convenient to travel around with shuttle bus to Rainforest World Music Festival just across the street. The staffs looked a bit clueless plus making weird facial expressions too. The washrooms and showers are clean. The room is cozy, a/c worked well, blind curtain helps. Every bed should have its own power point, to share it with 11 roommates kinda annoying. Some lockers are busted. Tripped over bags on the floor many times. Overall, it's still a nice place to stay :)
    Malaysia, Female, 25-30
  • 8.6

    Fabulous

    07 Nov 2018
    Great facilities. Very good location. Just a little bit noisy since it's next to a big street.
    Malaysia, Female, 25-30
  • 8.0

    Fabulous

    15 Jun 2019
    Nice central place to stay in Kuching. Waterfront, shops and restaurant are nearby. There is a nice common room to talk to other travellers. Friendly and helpfull staff. We slept in a doubleroom on the ground floor. These rooms are a bit noisy because of the nearby traffic. Maybe a problem for light sleepers.
    Netherlands, Couple, 31-40
  • 8.0

    Fabulous

    06 Oct 2018
    Pros- the location, the friendly helpful staff, the bar, amount of social space and bathrooms, discount on breakfast at the Museum cafe around the corner. Cons- the all girls dorm only had 2 plug sockets right at the door, and it was so dark in there! Couldn’t open the curtains. Also the road outside is unbearably noisy all night. I’m a heavy sleeper but struggled even with earplugs.
    Scotland, Female, 25-30
  • 7.1

    Very Good

    08 Oct 2018
    Pros: The communal areas are good- I met some lovely people despite it being low season. Cons: my dorm was dark and dingy, would have liked a plug/light by my bed, the traffic was SO loud (I don’t normally complain about noise). The staff were not that helpful- just told me I couldn’t do any of the tours because I was a single traveller- got a lot more help from other travel agencies. Very disappointing that such an established place don’t have facility to refill water bottle.
    England, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Safe Deposit Box
  • Security Lockers
Services
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Foosball
  • Pool Table
  • Wi-Fi


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