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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Prepayments are non-refundable. All prepayment will be forfeited as cancellation fee. The Company must be notified by email of any cancellation of reservation. However, at the sole discretion of Company, refunds may be given due to extenuating circumstances.

Additional Terms and Conditions

Pertinent Information
• Check-in from 1 pm and Check Out by 11 am
• Child Policy: children aged 2 years or younger stay for free
• Cancellation Policy - Prepayments are non-refundable. All prepayment will be forfeited as cancellation fee. The Company must be notified by email of any cancellation of reservation. However, at the sole discretion of Company, refunds may be given due to extenuating circumstances.
• Non smoking Accommodation
• Advance booking is advised
• RM50 refundable deposit required upon check in
• Room rates have to be fully paid upon check in
• No towels are provided for dormitory beds
• 5% rebate for room and 7% rebate for dorm bed are extended for 21 nights consecutive stay
• Transport - We are pleased to arrange for someone to pick you up or drop you off at the airport. Please book this in advance.
• Location coordinates – 1°33’25″N 110°20’54″E

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/10

Singgahsana Lodge

Book more than 7 days in advance for Free Cancellation.
8.4
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

As passionate travelers, it is our dream to own a little sanctuary at home where we can travel vicariously through hosting fellow travelers and sharing travel tales. Singgahsana is the fulfillment of this dream.

Having stayed in every sort of accommodation imaginable worldwide from the immaculate to the appalling, Singgahsana is our version of the ideal home away from home.

As avid art appreciators and owners of an art gallery, we attempt to infuse Singgahsana with our touch of Sarawak Style. Our guests will know that they are in exotic Sarawak, Malaysian Borneo when they awake each morning to a room filled with unique local decor. Artefacts collected from the 30 or more ethnic tribes of Sarawak adorn the common area. Even the ubiquitous lamps of your room have been cleverly made out of utilitarian baskets and the floor covered with rattan and bark mats.

Travel photographs decorate each wall bringing sweet memories of the many destinations we have travel to.

Regular travels abroad have made us appreciate our home even more. Sarawak's great diversity both in its peoples and its nature makes it totally unique. But above all these, our Bornean home is exceptionally special because of its sickeningly warm hospitality as aptly put by a friend and regular visitor to Sarawak.

We hope to have the opportunity to make your stay in Kuching a good one. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.3

  • Location 9.6

  • Staff 7.9

  • Atmosphere 8.2

  • Cleanliness 7.8

  • Facilities 7.6


Latest Reviews

  • 10.0

    Superb

    18 Sep 2019
    Very good. It’s a shop house, busy road at the front, a great base if your a solo traveler. Good, mature staff to help you, plus it’s safe. Showers/toilets all ok, the bunk bed was fine.
    England, Female, 41+
  • 10.0

    Superb

    18 Jul 2019
    If you want to make friends this is the place to go, the hostel had an amazing vibe in the beautiful roof top hostel bar. The staff were really helpful and friendly and gave good advice about seeing the local area at an affordable rate!
    England, All Female Group, 18-24
  • 9.7

    Superb

    06 Aug 2019
    Comfortable quiet double room En-suite, no hot water but that didn’t matter Friendly, helpful staff
    England, Male, 41+
  • 8.9

    Fabulous

    12 Jul 2019
    The location is incredibly convenient to travel around with shuttle bus to Rainforest World Music Festival just across the street. The staffs looked a bit clueless plus making weird facial expressions too. The washrooms and showers are clean. The room is cozy, a/c worked well, blind curtain helps. Every bed should have its own power point, to share it with 11 roommates kinda annoying. Some lockers are busted. Tripped over bags on the floor many times. Overall, it's still a nice place to stay :)
    Malaysia, Female, 25-30
  • 7.4

    Very Good

    18 Jul 2019
    Good location We used shared dorm, was very noisy as it is so close to a main road and the beds were not cleaned between people Bathroom was ok not amazing No facilities to make breakfast. But tea and coffee was provided. Staff at reception were helpful but not super friendly. The bar upstairs is good and quite social.
    England, Female, 18-24
  • 6.9

    Good

    12 Oct 2019
    Probably the only hostel worth staying in Kuching. That being said I stayed there for four nights and never saw any cleaning staff. The washrooms aren't particularly clean. Being that you have to leave your shoes at the bottom floor and there are no washroom slippers you're basically going to the toilet barefoot. Bring flip-flops with you or feel gross. The art in my private room was a 2m X 2m picture of a woman with face tattoos. Normally this would be fine, but not at that size.
    USA, Male, 25-30
  • 6.9

    Good

    09 Oct 2019
    Good value, convenient friendly.
    Thailand, Male, 41+
  • 6.6

    Good

    07 Sep 2019
    Our stay here was very disappointing. We booked for 3 weeks, however felt compelled to leave after 4 days. The staff seemed to be disinterested in making us feel comfortable (other than one manager), our private room was small and poorly maintained with the window painted black so was very dark. The air con was not working properly and 'free' bikes are for max 2 hours. The price is also significantly higher than others in this area but no breakfast or water refill so poor value for money.
    Wales, Couple, 18-24
  • 6.3

    Good

    26 Jul 2019
    Great location but the place needs some tlc. Staff were hit and miss: some great, some rude. Tours were good but my airport transfer was 30min late because he was 'asleep upstairs'. Black mould in the bathroom and looked like it hadn't had a good clean in a while. No Wi-Fi in the bedrooms so the great communal area turned into a silent Wi-Fi spot (Wi-Fi was available there). Overall I think the place needs to be updated to keep in line with other newer spots. Also provide a fridge for guests!
    Canada, Female, 31-40
  • 2.9

    Rating

    31 Oct 2019
    The deluxe room is a very basic room with a bathroom. The room was beside the communal toilets and clearly shared the same drain as it gurgled and smelt bad, the bathroom door was covered in black mould and the toilet leaked, generally a smelly room and you are better using the communal toilet. If a s staff not particularly helpful, use goals and download grab is the best advice I can give. No shoes rule also frustrating when you need to carry your case upstairs in bare feet.
    Scotland, Female, 41+
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Safe Deposit Box
  • Security Lockers
Services
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Foosball
  • Pool Table
  • Wi-Fi


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