Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations of groups must occur at least 1 month prior to arrival, after this time a penalty of 1 nights charge may apply. In the case of No Shows the beds held will not be refunded. For reduction in numbers, we will accept reduction in numbers any time up until 1 month prior to arrival, after this time if the beds are resold a charge will not apply. less a 20 % admin fee.

Additional Terms and Conditions

All group members must read and sign house rules & may be asked to pay refundable security deposit.

Additional Info:

Groups under 18 to be accompanied by supervising adult(s).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Sleepzone is located just off Eyre Square in the heart of the city, but also close to supermarkets (24-hour Tesco, LIDL, Marks & Spencers) and attractions such as the Galway cinema, bowling alley, the University (N.U.I.G.), the Town Hall and Black Box theatres. Many Hostelworld guests cite this friendly hostel's cleanliness and stylish facilities, including a newly-fitted, fully-equipped kitchen and common areas with free wi-fi, great selection of books and art of Irish and international interest. Rooms are ensuite and there are large communal bathrooms, a patio and TV room. Guests can avail of towel hire, free maps, discount passes for restaurants, bars and clubs, as well as tickets for local tours, city walking tours and pub crawls.

Property Description

Friendly, clean, safe and central with great facilities – and always great value for money (light breakfast included along with FREE internet and Wi-Fi enabled rooms, FREE Tea and Coffee all day, FREE safes by Reception with your own padlock).

Galway Tour Company leaves from the hostel every morning for tours of Connemara (incl. Kylemore Abbey) and The Burren (incl. Cliffs of Moher) with discounted tickets available from Reception.

We have the best facilities by far of any hostel in Galway:

- We've a huge, newly re-fitted and fully-equipped self-catering kitchen and dining area, plus our great TV lounge with HD TV and a large selection of Irish interest movies and popular DVDs.
- We also have quieter, snug reading lounges with extensive libraries of travel books, books of Irish interest and other subjects.
- We provide complimentary self-service tea/coffee all day as well as and toasts, spreads, cereal and Hot Chocolate every morning.
- Free safes for valuables are located by Reception (just bring along your own padlock, or you can purchase one from Reception)
- Large coin operated lockers provided for extra security if desired
- Our self-service laundry room features coin laundry, ironing and other services, with laundry detergent provided for free.
- We offer free internet (with PC terminals for guests) and free Wi-Fi plus international power sockets for those with their own laptops.
- Almost all rooms (incl. dorms) are en suite with own private bathroom, and there are extra bathroom facilities on each corridor.

We’re located right in the centre of Galway – but not in the noisiest part. All the action is around the corner – but it’s not outside our front door. We’re just 100 metres from Eyre Square and three minutes’ walk from the two main bus and train depots.

Sleepzone is the best-located hostel for NUIG, cinemas and shopping, Black Box venue, Town Hall Theatre and most of Galway’s best attractions.

Not only are we a great base for Galway – but we’re also great base for the wider West of Ireland: our partners offer discounted tours to The Cliffs of Moher, Connemara and the Aran Islands. They go every morning with pick-up at our front door. Our tour partners also offer jump-off/jump-on facility with our sister hostels in Connemara and The Burren, should you decide that you want to stay overnight in these locations.

Our staff are a mix of local and backpacker staff and they can give you the best of local and touristic perspectives on what’s on in the city and what to do and where to go in the West of Ireland . Our staff have insider knowledge which they can customise to your requirements; whether you’re looking for a crazy pub or a cosy pub, some Irish music or theatre, a comedy show – or some historical or cultural information.

Come and see for yourselves why Sleepzone has been consistently voted one of Ireland and Europe's (and in 2013 the World's !) leading hostels for the last fifteen years.

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 9.3

  • Staff 9.4

  • Atmosphere 8.6

  • Cleanliness 8.9

  • Facilities 8.8


Latest Reviews

  • 9.4

    Superb

    22 Nov 2018
    The location was perfect!! Not on the main street so it wasn't loud at night, but a super quick walk to everything. The breakfast was good as well (and the staff is super nice!!!) and everything was clean. Didn't love the ensuite bathroom because it was tiiiny, but there was another bathroom right down the hall so it wasn't really a problem. Also didn't love that there were only 3 lockers in my 6-person room, but theres more luggage storage downstairs
    USA, Female, 18-24
  • 8.9

    Fabulous

    28 Nov 2018
    The best hostel we've stayed at so far. The kitchen is lovely and you can actually cook yourself there. The staff was very friendly and also helpful, trying to provide the best service possible. The only bigger thing I could complain about were the bathrooms. But that's not really that bad since the rest was perfect!
    Germany, Female, 18-24
  • 8.3

    Fabulous

    30 Nov 2018
    Great location right next to the city center. Felt safe the whole time. Communal spaces are great.
    USA, Female, 18-24
  • 7.4

    Very Good

    29 Nov 2018
    Stayed here twice in the last 2 months. Facilities and staff are spot on there was a strange strange atmosphere from the other guests on both occasions. It seemed very hostile and everyone kept to themselves. Free continental breakfast, tea and coffee. Excellent value for money otherwise.
    Ireland, Male, 18-24
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi

Awards

  • 2013

    10th, Worldwide Large Hostel

  • 2011

    3rd, Best Microsite

View all Award Winners

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Sleepzone says

Sleepzone is located just off Eyre Square in the heart of the city, but also close to supermarkets (24-hour Tesco, LIDL, Marks & Spencers) and attractions such as the Galway cinema, bowling alley, the University (N.U.I.G.), the Town Hall and Black Box theatres. Many Hostelworld guests cite this friendly hostel's cleanliness and stylish facilities, including a newly-fitted, fully-equipped kitchen and common areas with free wi-fi, great selection of books and art of Irish and international interest. Rooms are ensuite and there are large communal bathrooms, a patio and TV room. Guests can avail of towel hire, free maps, discount passes for restaurants, bars and clubs, as well as tickets for local tours, city walking tours and pub crawls.

Things to Note

Photo ID is required at check-in; we cannot check you in without it. Photo ID must be a valid and state date of birth.
Check-in: 3pm. If you arrive earlier, you're welcome to leave your bags with us until then, chill out and have a cuppa.
Check-out: 10am.

Please note that Sleepzone Galway is an alcohol-free zone. Galway is a party town. Accommodating over 200 people/night, we feel our priority is to provide a fun, safe, clean, friendly , value for money accommodation - for groups, for individual travellers, for families , for people of all ages and nationalities.

For group bookings of four people or more, we may charge a group security deposit of €25 per person. This is payable on arrival by cash or credit card and is fully refundable on departure, subject to adherence to our house rules, which can be emailed to you upon request.
For group bookings of more than eight people, we request full payment a month before arrival. Payment can be made by card or bank transfer.

All bookings are pre-authorized on the day of arrival. If the pre-authorization is not successful we reserve the right to cancel your booking.

All persons under 18 years of age must be accompanied by a supervising adult, and must be booked into private accommodation i.e. not sharing with other people.

We have a maximum stay policy in place of 7 nights. Should you wish to stay longer than this period, please contact Sleepzone Management.

YHA membership discounts only apply to our rack rate. Discounted online rates/group discounts and other discounted rates cannot be subject to further YHA membership discounts.

A light breakfast is included each morning between 7.00am - 10.00am and complimentary tea and coffee is available all day.


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