Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Hostel Sibiu

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Smart Hostel is a new hostel located on the famous Stairs Passage, within the very heart of Sibiu. The house was declared historic monument since 2004.We offer cheap accommodation right next to Brukenthal Palace and within walking distance to all the historical monuments, bars and clubs. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 8.7

  • Location 9.9

  • Staff 9.2

  • Atmosphere 8.4

  • Cleanliness 8.6

  • Facilities 8.3

Latest Reviews

  • 10.0


    11 May 2019
    Hostel was in an awesome location. excellent staff helped me out during my stay! Highly recommended.
    Australia, Male, 25-30
  • 9.7


    25 May 2019
    Very nice hostel with friendly staff and great location. Thw included breakfeast consist of eggs, salami, yogourt, jams, bread and fresh fruits. When I stayed, there wrere apples. Rooms were clean. Shout out to Adina for being a good host
    Canada, Male, 18-24
  • 9.4


    28 Jun 2019
    Nice staff, very clean, close to old town. Very quiet and not much of an atmosphere, but otherwise a great stay.
    USA, Female, 18-24
  • 9.4


    26 Apr 2019
    It was cool hostel, friendly and helpful staff, great atmosphere
    Croatia, Female, 25-30
  • 8.9


    08 Apr 2019
    Great location, nice community vibe
    England, Male, 25-30
  • 8.3


    04 Jun 2019
    Pretty good place to stay. Security consisted of a single shared door onto the street that didn't latch well so it was unlocked half the time. I didn't feel unsafe, but some might. The staff were helpful but sometimes hard to find.
    USA, Male, 18-24
  • 7.7

    Very Good

    18 Mar 2019
    The staff were friendly, the rooms were clean and spacious, and the location was perfect. It was really easy to do laundry here. However it felt a little insecure - the dorm rooms didn't have locks (though they did provide lockers by the beds) and sometimes the front door wasn't always closed properly. They also did not have a hairdryer available to borrow.
    England, Female, 31-40
  • 7.4

    Very Good

    31 May 2019
    The balcony is really pretty and it’s right near the main square. The shower was not the best but the staff are really friendly and helpful!
    Australia, Female, 25-30
  • 5.7


    23 Mar 2019
    Location was perfect. Hostel itself is very basic with poor facilities. HUGE BEDBUG ISSUE. They had bedbugs in at least 2 different rooms. Told the staff about it and the time there they seemed to care. BUT moments later they checked in people into the same beds. I was itchy my whole stay. In one night I killed 4 of them in my bed. So don't get fooled by the very good rating as in reality it is very basic and poor. Has lockers but the electronic key for the front door didn't work at all.
    Germany, Male, 25-30
  • 5.1


    08 Apr 2019
    I came at 11pm so they charged me "late registration fee". The bathroom for the dorms is not in the displayed pictures and it's not even similar, it's tiny and disgusting! No really common area to hang around. The location is not so centric but it takes 3min to get to the center, so that's good. If you're on a budget I'd say stay there but if you can spare a couple of $ then better go somewhere else!
    Costa Rica, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi