Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Hostel Sibiu

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Smart Hostel is a new hostel located on the famous Stairs Passage, within the very heart of Sibiu. The house was declared historic monument since 2004.We offer cheap accommodation right next to Brukenthal Palace and within walking distance to all the historical monuments, bars and clubs.

FREE Breakfast: milk, cereals, yogurt,salami, eggs to cook, butter, bread, jam, tea and coffee. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.8

  • Location 9.8

  • Staff 8.8

  • Atmosphere 7.9

  • Cleanliness 8.0

  • Facilities 7.8

Latest Reviews

  • 10.0


    09 Jul 2019
    I absolutely love this Hostel!!! Great location, friendly staff.
    USA, Male, 41+
  • 9.7


    16 Jul 2019
    Great location and wonderful staff. I really liked this hostel and became very comfortable. The directions to the hostel from the train were easy to follow, and it is located close to town. There is a nice big kitchen, and breakfast is provided. Great place to stay.
    USA, Female, 41+
  • 8.6


    02 Sep 2019
    The location is great, the wifi is good and unlike other hostels they have a room where you can hang out. They’ve got a basic kitchen and the rooms have lockers so its got all you need. Atmosphere isn’t big in any hostel in sibiu so its depending on the people visiting at the same time. Cheers
    Switzerland, Male, 25-30
  • 8.3


    21 Aug 2019
    It was very quiet on my first night and there wasn't much atmosphere. On the second night the hostel was full and very very social. The 8 bed dorm gets very stuffy and hot at night.
    Australia, Female, 18-24
  • 8.3


    08 Aug 2019
    Small apartment-style hostel with a good location next to the old town. Big lockers, good WiFi, decent beds. Common area is small but nice. One of the bathrooms was a bit flooded.
    USA, Male, 25-30
  • 8.3


    05 Aug 2019
    A pleasant old world feel, nice clean set up and pleasant staff. Savage location, central to the centre of the nicest part of the city. I recommended it again . Tom from ireland.
    Ireland, Male, 41+
  • 8.0


    22 Aug 2019
    They had bed bugs. I told the manager and he immediately started to working on it. Got bitten several times one night, but not in the others. 2 washrooms are not enough.
    Brazil, Male, 31-40
  • 7.4

    Very Good

    12 Aug 2019
    I stayed one night in this hostel and it was OK. The staff were extremely friendly and helpful, the location was ideal as Sibiu is only small and the inclusion of breakfast is always nice. Security was mixed as despite having a personal locker for bags, the lock to the hostel itself did not work meaning anyone could come in. Due to the lack of aircon, and while the use of a fan made it somewhat bearable, I slept poorly to the hot sweaty conditions which I'm finding is the standard in Romania...
    England, Male, 18-24
  • 6.3


    06 Sep 2019
    Breakfast wasn't free even though that was advertised, and there were only 2 bathrooms for the entire hostel.
    Netherlands, Mixed Group, 18-24
  • 4.3


    13 Aug 2019
    BED BUGS!! sray away from this hostel its infested with bugs in one of the room's, and i informed them they said they would sort it out, but they really didn't do enough at all, i also woke up and rolled over to a huge red stain going along the bed mayb body fluids , as the sheet had moved in night, she flipped my mattress and said is that ok, i wasnt offered a new bed just some free laundry, which wasnt done properly either, neigbours have cut wire to main door so not secure.
    England, Female, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi