Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Welcome to our hostel in the heart of Sofia. We strive to make you feel cozy in a smart, calm, relaxing atmosphere. At the same time we offer an unrivalled amount of opportunities for you to enhance your stay, through tours all over Bulgaria, tours in and around Sofia, cooking classes, wine tastings, escape rooms, bike rents and tons of other activities to make sure you see the most of our beautiful city while you are here.

We also try to be as eco-friendly as we could and be mindful of the surrounding nature. Feel free to call us or arrive at our place 24/7, we are always eager to meet new people from all over the world and immerse them in the magical beauties of Bulgaria! We are 4 minutes away walking from the most central attraction in Sofia - Alexander Nevski Cathedral, 5 minutes walking from the most central part with all the pubs and bars and about 8-9 minutes walking from the central metro station, where the metro lines cross - Serdika Station.

Smart Hostel Sofia Policies and Conditions:

Cancellation policy for Standard Rates: 3 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay. No Cancellation policy for Non-Refundable Booking - the property is authorized to charge the full amount to the customer's card after the booking has been made.

Check in from 14:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards. The hostel may pre-authorise your card before your arrival.

Taxes included.

Breakfast not included.

We do not accept customers younger than 18 years of age.

Pets are not allowed.
No curfew.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.3

  • Location 9.7

  • Staff 9.7

  • Atmosphere 9.3

  • Cleanliness 8.7

  • Facilities 9.3

Latest Reviews

  • 10.0


    09 Jun 2021
    Great place and staffed by great people. Highly recommended. Comfortable and quiet.
    USA, Male, 41+
  • 10.0


    06 Apr 2021
    I liked the staff and the overall atmosphere. If I come again I ll book the same hostel for sure. I forgot my ring there though but I believe it is gone. I am aware we are the ones responsible for our belongings so no one to blame. In case you find it - I forgot it on the countertop in the toilet (room22) I d be happy to know. All the best,Elena
    North Macedonia, Female, 31-40
  • 10.0


    20 Sep 2020
    The hostel has an amazing environment! We spent some great time with other guests and some of the workers. Also the location is very convenient! Close to everything by walk, literally 1min walk from Alexander Nevski Cathedral!
    Bulgaria, Male, 25-30
  • 10.0


    19 Sep 2020
    Spain, Male, 25-30
  • 10.0


    20 Aug 2020
    The hostel is nice, Nice people work there. Movie nights are good fun, Pavel is nice too and all the information he gives is very useful. Definitely would come back!
    Italy, Male, 25-30
  • 9.1


    25 Sep 2020
    Definitely going to stay here again. The staff are super friendly. The location is good and close to the places we ought to visit. The rooms are clean. The beds are comfortable. Overall brilliant.
    India, Male, 25-30
  • 8.6


    21 Sep 2020
    You should install personal wardrobe with locks.
    Bulgaria, Male, 25-30
  • 7.4

    Very Good

    18 Oct 2020
    The hostel is ok in general. The location is also ok, you can walk to the city center and back. The atmosphere is great and the people are nice. For me was too dirty, everywhere- in the bathrooms and toilets, also in the dorms. The furniture is very old and neglected, everything is just unkempt.
    Israel, Female, 31-40
  • 6.3


    26 May 2021
    When we arrived I was given a bed which had clearly been slept with in by someone else and had not been cleaned. The staff just told me “looks clean enough”, though after I asked them to change it they did, and they were nice about it. No lockers, even though these are advertised. Receptionists generally very helpful.
    England, Mixed Group, 25-30
  • 5.4


    27 Oct 2020
    Very dirty hostel. There are some toilets without a toilet seat. Most of the staff is nice but they need to clean the hostel a lot more and also renovate it, as there is even mold on the walls in the bathrooms.
    Switzerland, Male, 18-24
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  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi