Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Welcome to our hostel in the heart of Sofia. We strive to make you feel cozy in a smart, calm, relaxing atmosphere. At the same time we offer an unrivalled amount of opportunities for you to enhance your stay, through tours all over Bulgaria, tours in and around Sofia, cooking classes, wine tastings, escape rooms, bike rents and tons of other activities to make sure you see the most of our beautiful city while you are here.

We also try to be as eco-friendly as we could and be mindful of the surrounding nature. Feel free to call us or arrive at our place 24/7, we are always eager to meet new people from all over the world and immerse them in the magical beauties of Bulgaria! We are 4 minutes away walking from the most central attraction in Sofia - Alexander Nevski Cathedral, 5 minutes walking from the most central part with all the pubs and bars and about 8-9 minutes walking from the central metro station, where the metro lines cross - Serdika Station.

Smart Hostel Sofia Policies and Conditions:

Cancellation policy for Standard Rates: 3 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay. No Cancellation policy for Non-Refundable Booking - the property is authorized to charge the full amount to the customer's card after the booking has been made.

Check in from 14:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards. The hostel may pre-authorise your card before your arrival.

Taxes included.

Breakfast not included.

We do not accept customers younger than 18 years of age.

Pets are not allowed.
No curfew.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 7.9

  • Location 8.8

  • Staff 8.4

  • Atmosphere 7.9

  • Cleanliness 7.1

  • Facilities 7.8

Latest Reviews

  • 9.7


    02 Aug 2021
    Love that they have a washer that can be used by guests free and they had detergent available for purchase at reasonable price. They also have multiple terrace where we can dry our clothes. Many toilets and showers per floor. I liked it enough to return a 2nd time at the end of trip. Negative is that there is no ac in the bedroom except in the reception. It was hard to sleep in the hot summer night. Cigarette smoke from the hang out "gossip" balcony came into our bedroom a lot and I am sensitive
    USA, Mixed Group, 41+
  • 8.9


    21 Sep 2021
    Great reception, different staff members at time but all great super helpful and because they’re so international each one of them brings their own vibe and charm to the place. Great stay thanks 😊
    South Africa, Male, 41+
  • 8.0


    12 Nov 2021
    The hostel is good. As it’s really cheap, value for money is just perfect. Not thaaat clean (especially blankets and kitchen) but the bathrooms are in perfect condition. Great location. Walking distance from the center and close to shops and supermarkets.
    Uruguay, Female, 25-30
  • 6.9


    23 Jul 2021
    We stayed there for three nights in a 6 bed dorm. When we booked the room it was said that only three of the six beds are occupied due to Covid. When we came there, five of them were occupied, so didn’t feel very comfortable. The kitchen is well equipped but not very clean. In the bathroom toilet paper was missing and it was also not very clean. The location is good, it’s only a short walk to the main attractions and there are also restaurants and cafes close by.
    Germany, All Female Group, 25-30
  • 6.9


    19 Jul 2021
    great location and staff was amazing. hostel (especially bathrooms and kitchen) is really dirty. Also most toilets weren’t working and there was almost never any toilet paper. Not enough lockers in room for everyone so you can’t lock your stuff up. Probably wouldn’t come again if it wasn’t for the staff.
    Switzerland, Female, 18-24
  • 6.6


    10 Oct 2021
    There's no sign outside so I kept walking past it also no lockers for your things so everyone's stuff was all over the floor! Comfy otherwise
    Ireland, Female, 18-24
  • 6.3


    06 Nov 2021
    Rather disappointed by the reviews: expectation vs. reality. I checked in at midnight, and was shown my dorm. First impressions: hygiene is ok, security is v. concerning. There are no lockers in the dorm, leaving personal valuables viable to theft. I was given a bed sheet and no duvet (no mention of extra bedding from reception) - I probably slept 3hrs due to the extreme cold temp. in the room. Heating also faulty. (My roommate can vouch for this). I cut my stay short and requested a refund.
    England, Female, 25-30
  • 5.7


    03 Aug 2021
    Meh. No atmosphere more like a cheap hotel than hostel also was super hot.
    USA, Male, 18-24
  • 5.4


    12 Nov 2021
    Staff is good but kitchen closes at 17:00 and most of the time the place was cold due to heaters not operational.
    Djibouti, Male, 25-30
  • 2.3


    13 Jul 2021
    Location is good, but extremely bad Management. Kitchen are unsanitary that the owner came over to kill the rat in the kitchen. the staff are eating every lunch time on the receiving area and so unsanitary . I have bad experienced while returning back, the front disk told me that I was block to stay, due some minor argument on my previous stay which I book and paid for around 30 days but only two week I stayed, giving me conditional attitudes. I never recommend to anyone.
    USA, Female, 41+
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  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi