Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- 2 Night Minimum stay
- Groups will need to pay a £100 security deposit in case of damages or rule breakage and which will be refunded on checkout.

Additional Terms and Conditions

- Free cancellation period, 2 weeks prior to arrival.
- No refund will be possible for any cancellation within 2 weeks of arrival

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

-Free cancellation period, 2 weeks prior to arrival.
- No refund will be possible for any cancellation within 2 weeks of arrival

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Russell Square Hostel

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Nestled in the heart of London, walking distance to iconic British Museum and Europe’s most popular shopping area, Oxford Street, Smart Russel Square is the perfect destination for budget-conscious travelers who want to experience amazing London adventure.

Every room is key card locked as is entry to the main part of the building, security lockers are present in every room.

Our transport links are fantastic; we are located only a few minutes walking distance from Russell Square Tube or Metro Station which is directly linked to both Heathrow Airport and Kings Cross St. Pancras for the Eurostar trains. We are directly linked either by bus or the tube to every major train and bus station in London. There are 24 hour buses running next to the hostel, making us accessible at day or night.
The Continental Breakfast costs £2.00 per person per day and it will be served from 07:30 AM until 10:00 AM in our common area. View House Rules


In the heart of leafy Bloomsbury in central London, Smart Russell Square Hostel is a cool little hideaway. Our idea is to help you explore this pricey without breaking the bank. Just outside the hostel, you’ll find buses that run 24 hours a day so you can travel day or night for cheap. Grab a free city map from reception to start planning your to-do list, log into free Wi-Fi throughout the hostel and enjoy a cheap and cheerful breakfast daily to help cut costs so you can focus on exploring.


Close to transport hubs like St Pancras Station and the London Underground, it's easy to reach sightseeing destinations and world-class museums (most of them free!) from here. You can get to Heathrow Airport in about an hour via the 'tube' as Londoners say (meaning underground), or catch the Eurostar to France from St Pancras. We're within walking distance of famous shopping precincts like Oxford Circus and Covent Garden, both around a half-hour wander, as well as top spots like Leicester Square, the National Portrait Gallery and Trafalgar Square.

Rooms and Dorms

Drawing from the city vibe, many of our dorms feature photo murals of iconic London sights. Most of our dorms are mixed, with either shared or private bathrooms. We have one female-only dorm, as well as twin rooms with private bathroom. Bed linen is free, and each dorm bed comes with a privacy curtain, a personal plug socket and a storage locker. For extra security, the hostel's front entrance and all rooms require a key-card to get in.

Extras and activities

Hang out in the common room in front of our huge TV or set up your laptop at a communal bench to catch up on your favourite series. Grab a snack from a vending machine, or head to the shared kitchen to see what’s cooking. You can chat to the 24-hour reception team for tips or to book discounted tickets to attractions like Madame Tussaud's, the London Eye and various popular West End shows.

View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 7.7

  • Location 8.5

  • Staff 7.3

  • Atmosphere 6.2

  • Cleanliness 6.6

  • Facilities 5.7

Latest Reviews

  • 9.4


    06 Nov 2019
    Great to see cleaners - however the showers were very tempramental (and we even had no lights there one morning
    England, Female, 41+
  • 9.4


    26 Oct 2019
    Very nice place.
    USA, Male, 41+
  • 9.4


    26 Oct 2019
    Everything was so good - the bed was small but comfortable and private. The hostel is very near underground station - just 2 mins of walking away. It was also much cleaner than I expected. My only complaint was one of the 2 showers was broken. Hopefully I will have a chance to be back.
    Vietnam, Male, 25-30
  • 7.7

    Very Good

    30 Nov 2019
    If you just need a place to sleep while exploring the city, this place is great.
    Australia, Female, 18-24
  • 7.4

    Very Good

    21 Oct 2019
    Definitely a place that you sleep in and not much else. I never had any problems staying as a single woman on a business trip, but it wasnt exactly comfortable and I only lasted about 4 nights before I was looking for other options. Location is great. How much you enjoy your room will definitely depend on how respectful your (many) roommates want to be.
    USA, Female, 18-24
  • 6.9


    30 Nov 2019
    The staff were kind and helpful. Rooms were fine. Showers were always clean, but not enough toilets.
    USA, Female, 18-24
  • 6.3


    15 Nov 2019
    Stayed in a 6 bed mixed gender dorm w/private shower & toilet. Six beds were two wide and three stories high (dangerous to climb to 3rd story as set up) in very very narrow room. Practically nowhere to put belongings and nor hang anything.. Have to turn sideways to walk in the shower/sink/toilet. Dining room area fine. Wifi spotty and unreliable. Male guests in my room were inconsiderate especially from 2a-5a when they returned too drunk to climb into their 2nd story beds.
    USA, Female, 41+
  • 4.3


    14 Oct 2019
    Cramped rooms, creaking metal bunkbeds, poor ventilation, intermittent hot water, dirty carpets, carb-fat breakfasts . . . the list goes on. Perhaps typical of expensively over-rated London, but not a place I would ever stay again.
    USA, Male, 41+
  • 3.7


    10 Mar 2020
    Some of The staff is rude. I arrived there at 19.00 with my backpack, tired; and I did have to wait until the girl on the desk finish to flirt with a guy about how they have a match on tinder and how he should invite her to.. blah. Switching her smile for an angry face to say -do you have a reserve? (don’t expect friendly staff) Also not clean, the shower was changing the temperature every 10 seconds. They charged me different amounts when I extended. Didn’t advice about not refund policy.....
    Argentina, Female, 31-40
  • 2.3


    26 Oct 2019
    Receptionist gave me linen, told me to pick a free bed in the room and place the paper slip in an empty slot to reserve the bed. I went to the room which had a bunch of c**p sprawled all over the floor which is why I had to purchase a locker. There was 1 bed available, no linen, no slip. I proceeded to make the bed and settle in. I was rudely awoken by a staff member around 1am yelling at me that the bed was already taken and told me not to cause trouble during the night and stormed off. AVOID!!
    Australia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers
  • Key Card Access
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Games Room