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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- 2 Night Minimum stay
- Groups will need to pay a £100 security deposit in case of damages or rule breakage and which will be refunded on checkout.

Additional Terms and Conditions

- Free cancellation period, 2 weeks prior to arrival.
- No refund will be possible for any cancellation within 2 weeks of arrival

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

-Free cancellation period, 2 weeks prior to arrival.
- No refund will be possible for any cancellation within 2 weeks of arrival

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/10

Smart Russell Square Hostel

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Good Cleanliness
Read all reviews

Property Description

Nestled in the heart of London, walking distance to iconic British Museum and Europe’s most popular shopping area, Oxford Street, Smart Russel Square is the perfect destination for budget-conscious travelers who want to experience amazing London adventure.

Every room is key card locked as is entry to the main part of the building, security lockers are present in every room.

Our transport links are fantastic; we are located only a few minutes walking distance from Russell Square Tube or Metro Station which is directly linked to both Heathrow Airport and Kings Cross St. Pancras for the Eurostar trains. We are directly linked either by bus or the tube to every major train and bus station in London. There are 24 hour buses running next to the hostel, making us accessible at day or night.
The Continental Breakfast costs £2.00 per person per day and it will be served from 07:30 AM until 10:00 AM in our common area. View House Rules

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Reviews & Ratings

  • Value For Money 6.6

  • Security 6.8

  • Location 8.5

  • Staff 6.8

  • Atmosphere 5.8

  • Cleanliness 6.1

  • Facilities 5.9


Latest Reviews

  • 10.0

    Superb

    08 Oct 2021
    Clean facilities, friendly staff and in a great part of town. Would highly recommend.
    England, Male, 31-40
  • 7.7

    Very Good

    12 Nov 2021
    It was fine for a few nights. I would not call this a traveler type hostel, there seemed to be many people living there or staying for a longer period of time. If you are a female, I don't recommend the mixed dorms- I was in a 15 and I was the only female, and possibly the youngest person as well. The beds do have curtains, thankfully. The bathrooms weren't sparkling or anything, but it was clear that they were maintained each day. Lockers have to be rented, otherwise use a shelf.
    USA, Female, 18-24
  • 7.7

    Very Good

    19 Oct 2021
    Great location, lacks atmosphere. This seems to be a hostel catering to 40ish yr old long-termers. Great location to get out an explore London but not the best place to make new mates as a backpacker. Quiet and got a good sleep with the curtains on each bed. They have the classic london tipple bunk beds, but are bolted into the wall so they don't sway too much.
    Canada, Couple, 25-30
  • 7.4

    Very Good

    01 Nov 2021
    Where is the cutlery. It’s not here. Where is the olive oil.
    England, Male, 18-24
  • 7.1

    Very Good

    04 Nov 2021
    Good location, friendlyish staff except one who is on reception at night. He's one of the most arrogant receptionists Ive ever had to deal it.
    Ireland, Male, 31-40
  • 5.7

    Rating

    15 Oct 2021
    For one night it's fine, but no more . One good thing it’s very close to a Underground station but I’ve been in so many hostels and this one was the worst. The rooms and the bed are tiny , my boyfriend couldn’t sleep straight 1.82cm People lives there and they have all their stuff on the floor so you can’t even walk to your bed. The rooms smells something between mold and humans The bathroom inside the room is very small , two people can’t get inside. If i have to choise I can’t go again
    Spain, Female, 31-40
  • 5.4

    Rating

    06 Nov 2021
    We had Five or six interactions with staff from check-in to check-out. Each time, they were incredibly unfriendly, unhelpful and frankly, rude.
    USA, Male, 18-24
  • 4.3

    Rating

    24 Nov 2021
    I thought that while the location was nice and the hostel was well priced, the bathrooms were always dirty and the rooms were not ideal. The staff did not take covid precautions seriously (mask wearing) and stated 'you don't need the covid test...it's a scam... youre wasting your money...'. We also had a roommate leave whom we only met for about ten minutes. Not taken seriously when inquiring of his strange absence, took effort to remove his items, also lied about him checking out.
    USA, Female, 18-24
  • 4.0

    Rating

    16 Oct 2021
    Very bad surprise. The room was in the basement, dirt was all around the place and in particular in the room with waste on the floor. We didn't dare look a the bathroom. It didn't feel safe, people were going and coming without any control. The pictures on the website are misleading. We spoke with the staff at the entry who didn't seem to care as we told him we wouldn't stay. We left as soon as we arrived and didn't spend the night there. The only good thing about the place is the location.
    Belgium, Female, 25-30
  • 3.4

    Rating

    29 Oct 2021
    No pillow had a late arrival and was given the top bunk so had to climb in the pitch black to try make my ‘bed’ had no pillow the room stunk and was so hot ! The toilet was filthy would never stay again
    England, Female, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Key Card Access
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
Entertainment
  • Games Room


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