Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- 2 Night Minimum stay
- Groups will need to pay a £100 security deposit in case of damages or rule breakage and which will be refunded on checkout.

Additional Terms and Conditions

- Free cancellation period, 2 weeks prior to arrival.
- No refund will be possible for any cancellation within 2 weeks of arrival

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

-Free cancellation period, 2 weeks prior to arrival.
- No refund will be possible for any cancellation within 2 weeks of arrival

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Russell Square Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

Smart Hostels is proud to present our most central London property aiming to provide cost effective accommodation on the doorstep of the city, being in walking distance to the British Museum, Oxford Street, Soho and much more.

The hostel provides dormitories with bunk beds each also has access to a small locker able to lock with a padlock (not supplied).

The property includes a front operating on a 24-hour basis for all inquiries along with a common room and communal kitchen. A Basis Buffet Breakfast is available to purchase which is served between 7.30am to 10.00am View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.0

  • Security 7.7

  • Location 9.0

  • Staff 7.3

  • Atmosphere 6.6

  • Cleanliness 6.5

  • Facilities 6.3

Latest Reviews

  • 8.9


    26 Jul 2022
    Nice hostel especially for price point it's really good. Bathroom stunk a bit on one of the mornings but apart from that was nice.
    England, Male, 18-24
  • 8.3


    26 Jul 2022
    Great hostel, very well located in London, next to the subway station and bus stops.
    Brazil, Male, 25-30
  • 8.0


    23 Jul 2022
    Is an ok hostel. Super clean and I felt safe always. Would recommend as the location is amazing.
    Argentina, Male, 25-30
  • 7.7

    Very Good

    07 Aug 2022
    Staff were very rude and unhelpful. They really brought down the vibe and mood of the hostel
    Australia, Female, 18-24
  • 6.6


    26 Jul 2022
    it was fine. no issues. just another regular hostel
    USA, Mixed Group, 41+
  • 6.3


    21 Jul 2022
    Pros: - The location is great. It's super close to the Piccadilly line, The British Museum, and multiple restaurants. It is also quiet at night so I had no problem sleeping. - The beds were pretty good and came with lockers to put your stuff and shades around the bed. - They provide breakfast for 4 pounds at a reasonable time period (7:30 - 10:30AM) Cons: - The staff is super unfriendly and unhelpful, especially the cleaning staff - Terrible dirtyshowers, water fluctuated between hot and cold
    USA, Male, 25-30
  • 6.0


    30 Jul 2022
    The location and the price is the only thing that’s good yes it’s safe and has good place to put your stuff and it will be safe. The bathrooms is okay, The breakfast was not good at all, and you had to pay 4€ For it, You would be better off Getting your own breakfast. One of the staffs was quite kind and very helpful !! but the rest that I was Talking to was Border line rude, and can kinda Mack you feel like You’re wasting their time. I’d go back but only for one day, I wouldn’t stay in longer.
    Ireland, Male, 25-30
  • 5.1


    31 Jul 2022
    The kitchen isn’t open between 7am-10:30am, meaning that you either had to buy the hostel breakfast or eat out - you can’t cook (not even use the kettle) in the mornings. In the evening, the kitchen is shut between 7-8pm. This was very inconvenient. Some of the staff were extremely rude for no reason. Only upside was an awesome location.
    Australia, Female, 18-24
  • 4.0


    27 Jul 2022
    Great location. Unfortunately everything else about the hostel was disappointing. It was a very dirty room and bathroom, and the bed was very uncomfortable. Facilities were really not good and the atmosphere was unpleasant. My friend and I did not feel safe staying there.
    England, All Female Group, 25-30
  • 2.0


    30 Jul 2022
    I don’t recommend this place. The room was smelly, dirty, packed of people, no ventilation, no AC, bad location, not even nice receptionists.
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Key Card Access
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Games Room