Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- 2 Night Minimum stay
- Groups will need to pay a £100 security deposit in case of damages or rule breakage and which will be refunded on checkout.

Additional Terms and Conditions

- Free cancellation period, 2 weeks prior to arrival.
- No refund will be possible for any cancellation within 2 weeks of arrival

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

-Free cancellation period, 2 weeks prior to arrival.
- No refund will be possible for any cancellation within 2 weeks of arrival

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Russell Square Hostel

Book more than 14 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

Nestled in the heart of London, walking distance to iconic British Museum and Europe’s most popular shopping area, Oxford Street, Smart Russel Square is the perfect destination for budget-conscious travelers who want to experience amazing London adventure.

Every room is key card locked as is entry to the main part of the building, security lockers are present in every room.

Our transport links are fantastic; we are located only a few minutes walking distance from Russell Square Tube or Metro Station which is directly linked to both Heathrow Airport and Kings Cross St. Pancras for the Eurostar trains. We are directly linked either by bus or the tube to every major train and bus station in London. There are 24 hour buses running next to the hostel, making us accessible at day or night.
The Continental Breakfast costs £2.00 per person per day and it will be served from 07:30 AM until 10:00 AM in our common area. View House Rules


In the heart of leafy Bloomsbury in central London, Smart Russell Square Hostel is a cool little hideaway. Our idea is to help you explore this pricey without breaking the bank. Just outside the hostel, you’ll find buses that run 24 hours a day so you can travel day or night for cheap. Grab a free city map from reception to start planning your to-do list, log into free Wi-Fi throughout the hostel and enjoy a cheap and cheerful breakfast daily to help cut costs so you can focus on exploring.


Close to transport hubs like St Pancras Station and the London Underground, it's easy to reach sightseeing destinations and world-class museums (most of them free!) from here. You can get to Heathrow Airport in about an hour via the 'tube' as Londoners say (meaning underground), or catch the Eurostar to France from St Pancras. We're within walking distance of famous shopping precincts like Oxford Circus and Covent Garden, both around a half-hour wander, as well as top spots like Leicester Square, the National Portrait Gallery and Trafalgar Square.

Rooms and Dorms

Drawing from the city vibe, many of our dorms feature photo murals of iconic London sights. Most of our dorms are mixed, with either shared or private bathrooms. We have one female-only dorm, as well as twin rooms with private bathroom. Bed linen is free, and each dorm bed comes with a privacy curtain, a personal plug socket and a storage locker. For extra security, the hostel's front entrance and all rooms require a key-card to get in.

Extras and activities

Hang out in the common room in front of our huge TV or set up your laptop at a communal bench to catch up on your favourite series. Grab a snack from a vending machine, or head to the shared kitchen to see what’s cooking. You can chat to the 24-hour reception team for tips or to book discounted tickets to attractions like Madame Tussaud's, the London Eye and various popular West End shows.

View House Rules

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Reviews & Ratings

  • Value For Money 7.2

  • Security 7.5

  • Location 7.9

  • Staff 6.7

  • Atmosphere 6.3

  • Cleanliness 6.8

  • Facilities 6.3

Latest Reviews

  • 10.0


    16 May 2020
    Best hostel I’ve ever stayed in staff are very helpful as well many thanks to angele Turk and kurt and kaspa and Sara and everyone else
    England, Male, 41+
  • 10.0


    31 Mar 2020
    I've stayed here for the first time and i must admit that all staff members are extremely keen to help, very friendly and attentive. Especially young Polish lads and two gents Kurt and Sami made me feel very welcome and they're there to assist and guide.Cleaners doing great job every day. Also big kitchen with ovens and cookers are handy. Thanks and i highly recommend stay here.
    Poland, Male, 25-30
  • 8.9


    02 May 2020
    Overall was good, even though cleaning could be improve in the dorms and dinning area. Location is perfect if you want/need to be in central London. Breakfast was included which is a plus.
    Peru, Male, 31-40
  • 8.0


    03 Apr 2020
    It is a good hostel with well equipped kitchen, good communal areas and atmosphere. The only thing I would suggest is that hostel admins should sort out the long term residents - I was in a 9-sleeper room that had all communal space available packed with piles of their suitcases, their personal stuff was EVERYWHERE not leaving any space for people who are staying there for a night or two. They also seem to have the attitude that they own the place, are really fast to argue and complain.
    Latvia, Female, 41+
  • 8.0


    26 Mar 2020
    Positives: Good location. Pretty reception. Good wifi. There’s a kitchen to use. There’s privacy curtains on the beds. Negatives: Tiny beds, no lockers in the room. You make your own bed and there’s no duvet cover. Bathrooms are unisex and dirty most of the time. No real attempt to encourage social distancing during coronavirus pandemic.
    Tanzania, Female, 25-30
  • 7.7

    Very Good

    16 Apr 2020
    Returning to the hostel I have learned a few things. To put it concisely as I can, I feel the staff, both the cleaners and the receptionists each have their silly ways of acting and hindering business. They are, in my opinion too concerned with projecting their life-story on other peoples bookings and rooms and bedding and cleaning. In their defense I did extend on frequent occasions instead of booking a full two weeks, maybe this annoyed them. Now that is rectified I hope they do their job.
    England, Male, 31-40
  • 6.0


    22 May 2020
    Pod too small. I'm 1.85 and it was definitely shorter than my height. I was in top bunk so all the warm air/smells fester at ceiling height, the window was open but there's an insect net which effectively blocks air flow. There's a fan but that simply circulates stagnant air, to add to this there was also a pungent odour for I imagine the long termers belongings, dirty laundry etc I didn't get to sleep until after the room was cool enough which was about 5am! The shower water was scorching hot
    Scotland, Male, 31-40
  • 6.0


    01 Apr 2020
    Very unfriendly staff
    England, Male, 31-40
  • 2.0


    31 Mar 2020
    Sexist hostel with violent people. The receptionist went to my room during the night and had been rude with me.Menaced me too.He told me the hostel it is a sexist place. Soneone slapped me when I was sleeping.I was the victim but they moved me in another room. Because this hostel it is sexist with rude receptionist I will not come back there.
    France, Male, 41+
  • 2.0


    29 Mar 2020
    I’ve backpacked around the world &this is THE WORST PLACE IVE STAYED IN MY LIFE. Staff ALL RUSSIAN/POLISH made me cry on arrival, the cleaners will scream at people and receptionists just say don’t waste you’re time with them they’re like that. It STINKS like DEATH. So dirty. A receptionist came into my room at 7am picked my bag up to get to the window, THREW it across the room & SNAPPED the handle. TRUST ME. You can’t even sit up in the beds. I sat in the corridor for hours cause my room stunk!
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers
  • Key Card Access
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Games Room