Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- 2 Night Minimum stay
- Groups will need to pay a £100 security deposit in case of damages or rule breakage and which will be refunded on checkout.

Additional Terms and Conditions

- Free cancellation period, 2 weeks prior to arrival.
- No refund will be possible for any cancellation within 2 weeks of arrival

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

-Free cancellation period, 2 weeks prior to arrival.
- No refund will be possible for any cancellation within 2 weeks of arrival

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Russell Square Hostel

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

Nestled in the heart of London, walking distance to iconic British Museum and Europe’s most popular shopping area, Oxford Street, Smart Russel Square is the perfect destination for budget-conscious travelers who want to experience amazing London adventure.

Every room is key card locked as is entry to the main part of the building, security lockers are present in every room.

Our transport links are fantastic; we are located only a few minutes walking distance from Russell Square Tube or Metro Station which is directly linked to both Heathrow Airport and Kings Cross St. Pancras for the Eurostar trains. We are directly linked either by bus or the tube to every major train and bus station in London. There are 24 hour buses running next to the hostel, making us accessible at day or night.
The Continental Breakfast costs £2.00 per person per day and it will be served from 07:30 AM until 10:00 AM in our common area. View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 7.3

  • Location 8.4

  • Staff 6.9

  • Atmosphere 6.5

  • Cleanliness 6.7

  • Facilities 6.5

Latest Reviews

  • 9.7


    17 Aug 2021
    I only stayed for one night but I really enjoyed it. For the price I paid I got very good value.
    England, Female, 41+
  • 8.6


    30 Aug 2021
    Very good, room fan was rather dusty and could use some cleaning.
    Canada, Female, 25-30
  • 8.3


    13 Aug 2021
    Excellent location- central and beside tube. Walking distance to Oxford St. Camden near enough. Security- electronic lockers under bed good, door sticking and not locking bad. Bed curtains give some privacy and block the light- but light glare in top bunk though. I return to this place often for gigs and clubs- it's nothing fancy but decent enough and perfect location. And a good price if you're willing to bunk in one of the bigger rooms. Generally quiet too.
    Ireland, Male, 41+
  • 6.9


    13 Jun 2021
    very clean, good facilities but the staff let the place down. They weren't friendly or welcoming at all, came across very abrupt and sometimes even rude. Probably wouldn't stay her again
    England, Female, 25-30
  • 5.4


    26 Aug 2021
    I was planning on staying longer than one night but this hostel was a mess. Every room is filled with long term guests who covered the entire rooms with socks and towels. The smell in the rooms was terrible even with windows open. I had to put my backpack in bed with me as there was no floor space and lockers were all used. Staff gave me a different room which was worse so stayed in previous room and left in the morning.
    Canada, Male, 31-40
  • 4.9


    10 Sep 2021
    every extra service chargeable (room locker, language storage, breakfast
    Egypt, Female, 31-40
  • 3.7


    28 Aug 2021
    The atmosphere felt like a Jail :s the kitchen was very dirty with people sleeping there in the morning. Wouldnt recommend it for solo-traveler women.
    Mexico, Female, 18-24
  • 2.6


    21 May 2021
    England, Male, 41+
  • 2.0


    04 Sep 2021
    It smelled, it was dirty, the shower was disgusting and everything was small. The photos are much better than the reality. Me and my friend had to leave and search for another hostel because we couldn’t stay there a night longer.
    Germany, Female, 18-24
  • 2.0


    15 Jul 2021
    There is a gas smell in the building and the lack of the air, there is no place to sit outside the building for non-smokers, and no electricity outside the building. Staff disturbs the customers, frightens, sometimes shouts on the customers. There is also washing powder smell in the dining area. The gas is for sure dangerous and together with the lack of the air reduce thinking efficiency a lot. Hostel is not good for the people who need to work mentally, despite it is close to the Hyde Park.
    Lithuania, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Key Card Access
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Games Room