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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- 2 Night Minimum stay
- Groups will need to pay a £100 security deposit in case of damages or rule breakage and which will be refunded on checkout.

Additional Terms and Conditions

- Free cancellation period, 2 weeks prior to arrival.
- No refund will be possible for any cancellation within 2 weeks of arrival

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

-Free cancellation period, 2 weeks prior to arrival.
- No refund will be possible for any cancellation within 2 weeks of arrival

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/10

Smart Russell Square Hostel

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

Nestled in the heart of London, walking distance to iconic British Museum and Europe’s most popular shopping area, Oxford Street, Smart Russel Square is the perfect destination for budget-conscious travelers who want to experience amazing London adventure.

Every room is key card locked as is entry to the main part of the building, security lockers are present in every room.

Our transport links are fantastic; we are located only a few minutes walking distance from Russell Square Tube or Metro Station which is directly linked to both Heathrow Airport and Kings Cross St. Pancras for the Eurostar trains. We are directly linked either by bus or the tube to every major train and bus station in London. There are 24 hour buses running next to the hostel, making us accessible at day or night.
The Continental Breakfast costs £2.00 per person per day and it will be served from 07:30 AM until 10:00 AM in our common area. View House Rules

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Reviews & Ratings

  • Value For Money 6.8

  • Security 6.9

  • Location 8.5

  • Staff 6.8

  • Atmosphere 5.9

  • Cleanliness 6.2

  • Facilities 6.1


Latest Reviews

  • 9.4

    Superb

    05 Jan 2022
    Although some of the other guests are questionable given the area, I was very happy with my stay here. There is a large common area and things are kept clean, and the location doesn’t get much better for the price as the tube is one block away and there are cafes and supermarkets within a two block radius as well. Reception was wonderful - very helpful and moved me into a quieter room when I had issues sleeping. I found this place well worth the value for money for my trip. Thank you!!!
    Canada, Female, 25-30
  • 9.1

    Superb

    24 Dec 2021
    Really is a great Hostel, at a very reasonable price. Has really good facilities including a great washing service. The location is great, with most of London’s main sites being assessable by foot. Really enjoyed my stay here. Staff seemed a little exclusive about my disability ( nervous twitches ) which was a little disappointing.
    England, Male, 41+
  • 9.1

    Superb

    22 Nov 2021
    Generally speaking, a very good hostel in a good central location close to Russell Square tube station. Bear in mind though that the beds are uncomfortable if you are tall because of the cramped cabin style, but for one night this was okay.
    England, Male, 41+
  • 8.6

    Fabulous

    03 Dec 2021
    The first room I was given was so smelly. I had to complain and I was given another room on the third floor with fewer people. This was my first time of living in such a place. I was shocked to see that people live like this men and women in one tight space stinking and farting on each other all night disgusting. It's shouldn't be more than 4 four people in one room in Such situations.
    British Virgin Islands, Female, 41+
  • 7.7

    Very Good

    12 Nov 2021
    It was fine for a few nights. I would not call this a traveler type hostel, there seemed to be many people living there or staying for a longer period of time. If you are a female, I don't recommend the mixed dorms- I was in a 15 and I was the only female, and possibly the youngest person as well. The beds do have curtains, thankfully. The bathrooms weren't sparkling or anything, but it was clear that they were maintained each day. Lockers have to be rented, otherwise use a shelf.
    USA, Female, 18-24
  • 7.1

    Very Good

    04 Nov 2021
    Good location, friendlyish staff except one who is on reception at night. He's one of the most arrogant receptionists Ive ever had to deal it.
    Ireland, Male, 31-40
  • 5.4

    Rating

    06 Nov 2021
    We had Five or six interactions with staff from check-in to check-out. Each time, they were incredibly unfriendly, unhelpful and frankly, rude.
    USA, Male, 18-24
  • 4.9

    Rating

    28 Dec 2021
    Not quite the worst hostal in the world, and it had it's good points, nice breakfast, price, and location, great showers. However, it wasn't clean, it didn't feel safe, definitely suffered since my last visit, and the male staff were unnecessarily rude. Fine if you're looking for a cheap central location however, and are not put off by grimness.
    England, Male, 41+
  • 4.3

    Rating

    24 Nov 2021
    I thought that while the location was nice and the hostel was well priced, the bathrooms were always dirty and the rooms were not ideal. The staff did not take covid precautions seriously (mask wearing) and stated 'you don't need the covid test...it's a scam... youre wasting your money...'. We also had a roommate leave whom we only met for about ten minutes. Not taken seriously when inquiring of his strange absence, took effort to remove his items, also lied about him checking out.
    USA, Female, 18-24
  • 2.0

    Rating

    12 Nov 2021
    Absolutely do not stay here. I ended up leaving two nights early because the condition of the place was dreadful. The atmosphere feels intimidating, unsafe and overcrowded from the moment you walk in. The room was in the basement, and the floors were filthy. Staff were incredibly rude. Room was very dirty, no adequate storage space. Regret that this place ever got my money.
    Ireland, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Key Card Access
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
Entertainment
  • Games Room


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