Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


For cancellations made more than 3 months prior to arrival: 25% of the total amount;
For cancellations made less than 3 months prior to arrival: 50% of the total amount
Less than four weeks prior to arrival: 100% of the total amount plus 50% of the subsistence costs.
Up to 10% of the group members can be cancelled free of charge four weeks prior to arrival.

Additional Terms and Conditions

4-6 weeks after returning our group contract form, fully filled in and signed, the total amount for the reservation must be paid in advance.
 For bookings made on short notice up to one week before arrival, payment is possible only per credit card. Any remittance costs shall be charged to the depositor.
Please note that upon arrival of the group we collect a security deposit of € 20.00 per person in cash. The teacher/group leader will collect the corresponding total amount and will have it available and hand it over to a member of the reception staff against receipt. Provided there are no complaints about the condition of the room upon check-out, the full amount of the deposit will, of course, be refunded to the teacher/group leader.

House rules
The house rules are a component of the General Terms and Conditions. In the event of infringement of the house rules, Smart Stay City Hostel is entitled to terminate the accommodation agreement without notice. No refund is granted for services not taken advantage of due to contract cancellation.

Liability / Deposits
Anyone causing damage to the building or inventory is liable for the costs within the scope of the statutory provisions (in particular also escorts and event organizers). Theft and intentional damage of property will be promptly reported to the police. Upon the departure of groups the rooms will be inspected by our sta. Gross befoulment and damage will be invoiced and must be paid for upon check-out. Smart Stay assumes no liability for luggage stored in the luggage room or for vehicles or bicycles parked on the premises of Smart Stay Hostel Munich City.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Stay Hostel Munich City

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Welcome to Smart Stay Hostel Munich City!

Our Smart Stay hostel is located right in the heart of the Munich's city center. We are within ten minute walk from the Central Station and all the major sights with shopping, bars, and restaurants around the corner. Stay at the only backpacker hostel that’s just two minutes’ walk from the Oktoberfest and near two subway stations taking you downtown to the Marienplatz!

Explore Munich's heart, walk to all the city's major sites and find cafés, markets and nightlife just in our neighbourhood. Stroll up downtown, explore the English Garden and taste a beer at the Hofbrauhaus Brewery. Talk a trip to visit Schloss Nymphenburg or visit the German Museum located at the Isar River. Our staff will help finding your way around in Munich.

We offer great value accommodation for everyone. The size and variety of the rooms are unmatched - We offer private rooms, shared dorm rooms for 4, 6 and 8 people and female dorms , all with private bathrooms in every room and with lockers to secure your valuables. We offer spacious and cozy private, double, dormitory rooms (four, six and eightbed-rooms) all with private bathrooms. Each room has Free WiFi. You can also use our internet PCs in our internet cafe located just in the lobby.

All accommodation is offered with ensuite facilities, dressing rooms and lockers. Bring your own lock! We also feature fast internet, a great kitchen, a lounge/TV rooms, laundry, luggage and bike storage and lots of local discounts.

Breakfast is the most important meal of the day and is served between 7 a.m. and 11 a.m. for a small surcharge of 6.50 euros.

Looking forward welcoming you to Munich! View House Rules


Make Smart Stay Hostel Munich City your base for experiencing our town's famous beer halls and laid-back nightlife. We’re the closest backpackers’ hostel to Oktoberfest – in the autumn, you can wander over in just 13 minutes. Once you’ve had your fill of Bavarian beer, stroll back home and unwind in the common room. Stream a movie on the free Wi-Fi – yep, even from your bunk – or Facetime home. Travelling solo? Head to our on-site bar to mix with other travellers. Feel free to cook breakfast or dinner in our shared kitchen.


You’ll find us central to all of Munich’s must-see sights. Hofbräuhaus am Platzl, arguably the world's most famous beer hall, is a 25-minute walk from our door, and the pretty English Garden is half an hour away. You can reach us in just under an hour from the airport: take the S1 bus to Marienplatz station, then the U3 underground to Goetheplatz – we’re two minutes on foot from there. Walk to us from the central train station in around 15 minutes – just head straight down Goethestraße – or jump on the 68 bus to be with us in 10.

Rooms and Dorms

Whether you stay in a mixed or female-only dorm, you'll have your own en-suite bathroom. Free linen is included in your stay, and you can hire a towel if you’ve forgotten to bring one. Our secure lockers are big enough for your backpack – just remember to bring your padlock. Can’t face the stairs? Luckily, we have a lift too!

Extras and activities

Fancy a fresh coffee to perk you up? Head to our café, where you can also get breakfast for a few euros. Play a relaxed game of pool in the lounge, or settle down with a free city map to plan tomorrow’s exploring. If you've been on the road a while and your laundry is building up, you're welcome to use our washing machine (goodbye stinky socks).

View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 7.9

  • Location 8.2

  • Staff 7.9

  • Atmosphere 6.9

  • Cleanliness 6.8

  • Facilities 6.9

Latest Reviews

  • 9.1


    02 Jan 2020
    This is a great place to stay. I loved the rooms. They were beautiful and cozy with a huge window looking down at the streets which was pretty amazing. The only problem I faced was the WiFi. The signal is too weak inside the rooms to be able to connect. Other than that, It was a great experience. There's breakfast, the staff is very kind to help you with all your needs and they are always available. Highly recommended.
    India, Female, 25-30
  • 7.4

    Very Good

    03 Jan 2020
    Accomodation was good... Just that the main lights were less in the room and the Toilet flash didn't work well... And the room heaters were not working well... Though the blankets saved us for the night...
    India, Male, 25-30
  • 7.1

    Very Good

    28 Dec 2019
    Great location but really dirty, i wouldn't come back....
    Colombia, Female, 25-30
  • 6.0


    23 Dec 2019
    Um homem estava bêbado há 3 dias seguidos no meu quarto, fiquei com medo que ele sufocasse com o vómito e morresse no meio da noite. Chamei a recepção do hostel, mas eles me ignoraram completamente. Somente quando pedi para ligarem para ambulância eles me atenderam. Atendimento péssimo. Cozinha pequena demais para o número de hóspedes. Wifi não funciona.
    Brazil, Male, 18-24
  • 5.7


    06 Jan 2020
    Beds were comfy and storage facilities were good. Reception staff were lovely and very welcoming. The location was good - about 20 min walk from the centre. However, the room smelled of stale smoke and the bathrooms were not very clean. The kitchen was disgusting, the fridge was especially bad. In the morning the cleaners were noisy and did not care that residents were sleeping. They turned the lights on and opened the curtains - it was very irritating. Overall, it was a mixed experience.
    Scotland, Couple, 18-24
  • 5.1


    03 Jan 2020
    This place was not at all what I expected and I wouldn’t recommend it unless you solely plan on sleeping and going.
    USA, Female, 18-24
  • 3.7


    09 Jan 2020
    This was probably the most disgusting hostel I’ve been to. I first was given room and went up to find a moulding cheese burger on my bed, the room stank and the lights didn’t work. The staff were very understanding so i got moved. The second room however wasn’t much better. I think generally cleanliness is a problem. However they were extremely understanding and I was provided a full refund.
    England, Female, 18-24
  • 3.4


    26 Dec 2019
    Shower and bathroom hadn't been cleaned properly. Cleaners barged into our room 3 times every morning without knocking and we weren't provided a privacy note to hang on the door handle. Generally negative vibe and people talking loudly at all hours. Could hear snoring from the room next to us. Just generally horrible and unpleasant accommodation, but it was cheaper than most.
    Australia, Couple, 25-30
  • 2.9


    25 Dec 2019
    Extremely dirty room, bathroom and kitchen. I'll never stay there again, even if I'm offered a lot of money for it. The pictures and the reviews on the website are extremely misleading.
    India, Male, 25-30
  • 2.0


    27 Dec 2019
    Worst Hostel I've ever been, it was always dirty. Not secure at all, the lockers can be opened at any time by removing the bed. Don't book this sh*t.
    Argentina, Male, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Key Card Access
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Pool Table