Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


For cancellations made more than 3 months prior to arrival: 25% of the total amount;
For cancellations made less than 3 months prior to arrival: 50% of the total amount
Less than four weeks prior to arrival: 100% of the total amount plus 50% of the subsistence costs.
Up to 10% of the group members can be cancelled free of charge four weeks prior to arrival.

Additional Terms and Conditions

4-6 weeks after returning our group contract form, fully filled in and signed, the total amount for the reservation must be paid in advance.
 For bookings made on short notice up to one week before arrival, payment is possible only per credit card. Any remittance costs shall be charged to the depositor.
Please note that upon arrival of the group we collect a security deposit of € 20.00 per person in cash. The teacher/group leader will collect the corresponding total amount and will have it available and hand it over to a member of the reception staff against receipt. Provided there are no complaints about the condition of the room upon check-out, the full amount of the deposit will, of course, be refunded to the teacher/group leader.

House rules
The house rules are a component of the General Terms and Conditions. In the event of infringement of the house rules, Smart Stay City Hostel is entitled to terminate the accommodation agreement without notice. No refund is granted for services not taken advantage of due to contract cancellation.

Liability / Deposits
Anyone causing damage to the building or inventory is liable for the costs within the scope of the statutory provisions (in particular also escorts and event organizers). Theft and intentional damage of property will be promptly reported to the police. Upon the departure of groups the rooms will be inspected by our sta. Gross befoulment and damage will be invoiced and must be paid for upon check-out. Smart Stay assumes no liability for luggage stored in the luggage room or for vehicles or bicycles parked on the premises of Smart Stay Hostel Munich City.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Stay Hostel Munich City

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Welcome to Smart Stay Hostel Munich City!

Our Smart Stay hostel is located right in the heart of the Munich's city center. We are within ten minute walk from the Central Station and all the major sights with shopping, bars, and restaurants around the corner. Stay at the only backpacker hostel that’s just two minutes’ walk from the Oktoberfest and near two subway stations taking you downtown to the Marienplatz!

Explore Munich's heart, walk to all the city's major sites and find cafés, markets and nightlife just in our neighbourhood. Stroll up downtown, explore the English Garden and taste a beer at the Hofbrauhaus Brewery. Talk a trip to visit Schloss Nymphenburg or visit the German Museum located at the Isar River. Our staff will help finding your way around in Munich.

We offer great value accommodation for everyone. The size and variety of the rooms are unmatched - We offer private rooms, shared dorm rooms for 4, 6 and 8 people and female dorms , all with private bathrooms in every room and with lockers to secure your valuables. We offer spacious and cozy private, double, dormitory rooms (four, six and eightbed-rooms) all with private bathrooms. Each room has Free WiFi. You can also use our internet PCs in our internet cafe located just in the lobby.

All accommodation is offered with ensuite facilities, dressing rooms and lockers. Bring your own lock! We also feature fast internet, a great kitchen, a lounge/TV rooms, laundry, luggage and bike storage and lots of local discounts.

Looking forward welcoming you to Munich! View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.3

  • Location 8.3

  • Staff 8.1

  • Atmosphere 7.3

  • Cleanliness 7.8

  • Facilities 7.1

Latest Reviews

  • 9.7


    09 Sep 2019
    Very large rooms with great ensuite, staff we’re super friendly and helpful, I had an amazing stay here
    England, Female, 18-24
  • 9.7


    29 Aug 2019
    Friendly staff and clean room. Only bad thing was my partner and i didn’t get to sleep on the same bunk bed because they don’t allocate you the bed, guests can choose their own within the room. Slightly inconvenient. Also no water, you need to boil your own but the kitchen utilities isn’t that clean. But overall will still stay again for its cleanliness and comfy bed.
    Singapore, Couple, 18-24
  • 9.4


    04 Sep 2019
    Great hostel, about 1km from main station which can be walked but a bit time consuming if you’re in a rush.
    Australia, Female, 18-24
  • 9.4


    29 Aug 2019
    Great location. Close to everything. Staff are helpful although you gotta put down a deposit to get cutlery and stuff for the kitchen. Really good, spacious beds.
    Australia, Female, 25-30
  • 8.9


    06 Sep 2019
    It's a really great hostel. The rooms (ensuite 4 beds) are very big, there is even a closet on it. Very clean and the beds are confortable. Unfortunately the wifi did'nt work on my room, and the drain on the shower was very slow so it could easily flood the bathroom. Anyways is a great hostel, right on the side of the metro.
    Brazil, Male, 31-40
  • 8.0


    04 Sep 2019
    Clean and comfortable rooms with plenty of space. Good location, 20 minute walk to center of town and 1 minute to the metro. Only downside is the kitchen is tiny and generally unclean and you have to collect utensils from reception each time you need them. Would stay here again however.
    Australia, Couple, 25-30
  • 6.3


    02 Sep 2019
    the Wi-Fi was unusable and the bar was closed on the first day we were there, staff were very nice though
    New Zealand, Male, 18-24
  • 6.0


    06 Sep 2019
    This place was decent. The lobby is dingy and without much atmosphere but fine if you're not picky, also the location meant you had to walk a long way before reaching any attractions which is inconvenient. However, the rooms were very spacious and very clean. It's very good as a place to pass through so long as you are aware there are no lockers in the rooms to store rucksacks or valuables. Bring your own padlocks.
    England, Female, 18-24
  • 5.4


    29 Aug 2019
    Descent Hostel. but nothing to be recommended good for last minute solo travelling looking for a bed for not more then a few nights. No social activities and or interaction with other travelers.
    Canada, Male, 31-40
  • 2.0


    08 Sep 2019
    The shower/ toilet situation is disgusting not only are they like prison but they aren’t even clean. The who bathroom is full of hair and smells damp, there is also no where to change. The room is OK at best. There is not ample storage space especially for those on top bunk. The staff are discourteous and frankly unhelpful. To top it off in the night I caught the person in the bed below me trying to steal from me as he was riffling through my bags. Horrible 1/10
    England, Male, 18-24
Read all reviews


  • Free City Maps
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Key Card Access
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Pool Table