Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


For cancellations made more than 3 months prior to arrival: 25% of the total amount;
For cancellations made less than 3 months prior to arrival: 50% of the total amount
Less than four weeks prior to arrival: 100% of the total amount plus 50% of the subsistence costs.
Up to 10% of the group members can be cancelled free of charge four weeks prior to arrival.

Additional Terms and Conditions

4-6 weeks after returning our group contract form, fully filled in and signed, the total amount for the reservation must be paid in advance.
 For bookings made on short notice up to one week before arrival, payment is possible only per credit card. Any remittance costs shall be charged to the depositor.
Please note that upon arrival of the group we collect a security deposit of € 20.00 per person in cash. The teacher/group leader will collect the corresponding total amount and will have it available and hand it over to a member of the reception staff against receipt. Provided there are no complaints about the condition of the room upon check-out, the full amount of the deposit will, of course, be refunded to the teacher/group leader.

House rules
The house rules are a component of the General Terms and Conditions. In the event of infringement of the house rules, Smart Stay City Hostel is entitled to terminate the accommodation agreement without notice. No refund is granted for services not taken advantage of due to contract cancellation.

Liability / Deposits
Anyone causing damage to the building or inventory is liable for the costs within the scope of the statutory provisions (in particular also escorts and event organizers). Theft and intentional damage of property will be promptly reported to the police. Upon the departure of groups the rooms will be inspected by our sta. Gross befoulment and damage will be invoiced and must be paid for upon check-out. Smart Stay assumes no liability for luggage stored in the luggage room or for vehicles or bicycles parked on the premises of Smart Stay Hostel Munich City.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Stay Hostel Munich City

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Welcome to Smart Stay Hostel Munich City!

Our Smart Stay hostel is located right in the heart of the Munich's city center. We are within ten minute walk from the Central Station and all the major sights with shopping, bars, and restaurants around the corner. Stay at the only backpacker hostel that’s just two minutes’ walk from the Oktoberfest and near two subway stations taking you downtown to the Marienplatz!

Explore Munich's heart, walk to all the city's major sites and find cafés, markets and nightlife just in our neighbourhood. Stroll up downtown, explore the English Garden and taste a beer at the Hofbrauhaus Brewery. Talk a trip to visit Schloss Nymphenburg or visit the German Museum located at the Isar River. Our staff will help finding your way around in Munich.

We offer great value accommodation for everyone. The size and variety of the rooms are unmatched - We offer private rooms, shared dorm rooms for 4, 6 and 8 people and female dorms , all with private bathrooms in every room and with lockers to secure your valuables. We offer spacious and cozy private, double, dormitory rooms (four, six and eightbed-rooms) all with private bathrooms. Each room has Free WiFi. You can also use our internet PCs in our internet cafe located just in the lobby.

All accommodation is offered with ensuite facilities, dressing rooms and lockers. Bring your own lock! We also feature fast internet, a great kitchen, a lounge/TV rooms, laundry, luggage and bike storage and lots of local discounts.

Looking forward welcoming you to Munich! View House Rules

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Reviews & Ratings

  • Value For Money 7.4

  • Security 8.0

  • Location 8.4

  • Staff 7.8

  • Atmosphere 7.3

  • Cleanliness 7.4

  • Facilities 7.1

Latest Reviews

  • 10.0


    26 Apr 2019
    Great stay, great location
    USA, Male, 18-24
  • 10.0


    26 Apr 2019
    So close to Springfest! Loved this place! Super clean and friendly staff!
    USA, Female, 18-24
  • 8.0


    22 Apr 2019
    I really can't complain as the value for money was excellent. I was using the place to sleep, shower and store my stuff. Ensuite bathroom was great and kept clean. There's a few things that turned me off, but again the price was too good to complain. Location is excellent! If you're looking to cook though, the kitchen is extremely small.
    Canada, Male, 25-30
  • 7.7

    Very Good

    12 May 2019
    Rooms are very nice and spacious. Wifi is very slow in the rooms. Short walk to the main train station.
    Canada, Female, 18-24
  • 7.7

    Very Good

    19 Apr 2019
    Rooms did not meet my expectations. I stayed in a 8-bed mixed dorm. All beds did not have a nearby power socket. There were no night lights or reading lamps. The washroom did not have a handwashing liquid or shower gel. Apart from this the general atmosphere was nice and the location is great ( close to the metro/bus stops, Hauptbahnof , Marienplatz). The staff were also good
    India, Male, 25-30
  • 7.4

    Very Good

    10 May 2019
    Nothing bad to say, also nothing to rave about. U Bahn line is right there and 1 mile from main train station.
    USA, Female, 31-40
  • 5.7


    15 May 2019
    We were pleased with our room and enjoyed the en-suite. Location was fine for us just a 20 minute walk or so to the main part of town. However we were really disappointed with the kitchen facilities. We rely on cooking our own food and we found the kitchen horribly dirty and smelly with hardly any utensils at all. We could not use this kitchen.
    Australia, Couple, 18-24
  • 5.7


    10 May 2019
    I mean it’s a roof over your head and a comfy bed. Toilet and shower are in the same room so 6 people needing showers and someone else needing a pee doesn’t really work in the morning. Cooking facilities were disgusting and it’s a good 20 minute walk to the city centre.
    Scotland, Female, 18-24
  • 5.1


    20 Apr 2019
    Just stayed here one night since the hostel of our choice was booked up for Easter holiday. I experienced an absolutely filthy bathroom, unpleasant staff, and a bad atmosphere. Would stay here just for one night since it’s in a good location and close to the train station if need be.
    USA, Female, 18-24
  • 3.7


    20 Apr 2019
    There were bedbugs on the bed, the carpet in the hallway was dirty, the walls were dirty, the kitchen was dirty. One had to wait around for more than 10 minutes to wait until the reception guy finished playing with his phone to get attended.
    Mexico, Male, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Key Card Access
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Pool Table