Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


For cancellations made more than 3 months prior to arrival: 25% of the total amount;
For cancellations made less than 3 months prior to arrival: 50% of the total amount
Less than four weeks prior to arrival: 100% of the total amount plus 50% of the subsistence costs.
Up to 10% of the group members can be cancelled free of charge four weeks prior to arrival.

Additional Terms and Conditions

4-6 weeks after returning our group contract form, fully filled in and signed, the total amount for the reservation must be paid in advance.
 For bookings made on short notice up to one week before arrival, payment is possible only per credit card. Any remittance costs shall be charged to the depositor.
Please note that upon arrival of the group we collect a security deposit of € 20.00 per person in cash. The teacher/group leader will collect the corresponding total amount and will have it available and hand it over to a member of the reception staff against receipt. Provided there are no complaints about the condition of the room upon check-out, the full amount of the deposit will, of course, be refunded to the teacher/group leader.

House rules
The house rules are a component of the General Terms and Conditions. In the event of infringement of the house rules, Smart Stay City Hostel is entitled to terminate the accommodation agreement without notice. No refund is granted for services not taken advantage of due to contract cancellation.

Liability / Deposits
Anyone causing damage to the building or inventory is liable for the costs within the scope of the statutory provisions (in particular also escorts and event organizers). Theft and intentional damage of property will be promptly reported to the police. Upon the departure of groups the rooms will be inspected by our sta. Gross befoulment and damage will be invoiced and must be paid for upon check-out. Smart Stay assumes no liability for luggage stored in the luggage room or for vehicles or bicycles parked on the premises of Smart Stay Hostel Munich City.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Stay Hostel Munich City

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Welcome to Smart Stay Hostel Munich City!

Our Smart Stay hostel is located right in the heart of the Munich's city center. We are within ten minute walk from the Central Station and all the major sights with shopping, bars, and restaurants around the corner. Stay at the only backpacker hostel that’s just two minutes’ walk from the Oktoberfest and near two subway stations taking you downtown to the Marienplatz!

Explore Munich's heart, walk to all the city's major sites and find cafés, markets and nightlife just in our neighbourhood. Stroll up downtown, explore the English Garden and taste a beer at the Hofbrauhaus Brewery. Talk a trip to visit Schloss Nymphenburg or visit the German Museum located at the Isar River. Our staff will help finding your way around in Munich.

We offer great value accommodation for everyone. The size and variety of the rooms are unmatched - We offer private rooms, shared dorm rooms for 4, 6 and 8 people and female dorms , all with private bathrooms in every room and with lockers to secure your valuables. We offer spacious and cozy private, double, dormitory rooms (four, six and eightbed-rooms) all with private bathrooms. Each room has Free WiFi. You can also use our internet PCs in our internet cafe located just in the lobby.

All accommodation is offered with ensuite facilities, dressing rooms and lockers. Bring your own lock! We also feature fast internet, a great kitchen, a lounge/TV rooms, laundry, luggage and bike storage and lots of local discounts.

Looking forward welcoming you to Munich! View House Rules

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Reviews & Ratings

  • Value For Money 7.6

  • Security 8.2

  • Location 8.4

  • Staff 8.1

  • Atmosphere 7.3

  • Cleanliness 7.5

  • Facilities 7.0

Latest Reviews

  • 9.7


    19 Oct 2019
    It was nice and good place with good value
    Iraq, Male, 31-40
  • 9.4


    11 Oct 2019
    Very nice hostel. The bathroom of my room was smelling really bad but I guess no luck and it didn't smell in the room so not a big deal.
    Belgium, Female, 25-30
  • 8.3


    09 Oct 2019
    Smart stay hostel had very friendly, helpful staff. The dorms are dimly lit but clean and have fresh bedding. The kitchen is small, basic, and a bit smelly, but is functional for simple meals. You have to pay a 20€ deposit at reception to hire out kitchen equipment and the fridge is a bit faulty and tends to freeze stuff over night. Very average hostel but ok for a flying visit.
    England, Female, 18-24
  • 8.0


    06 Nov 2019
    My stay at this hotel was nice and comfortable. Cleaniless was also appreciable even though it has a lot of guests coming and leaving. Overall, a nice place to stay for short and budget stay.
    India, Male, 18-24
  • 6.6


    24 Oct 2019
    The hostel was just OK. Toilets didn’t work or flush anything down. Mold in the bathrooms. Rooms were clean but slightly run down, and no power outlets on each bed so 6 girls were all trying to share 2 power outlets that are inconveniently located in the room. Location is good, very close to where Oktoberfest is and 20 min walk from Marienplatz. Close to metro and easy to find. Wouldn’t stay here again unless I had no other options.
    USA, Female, 18-24
  • 6.3


    19 Oct 2019
    Some of the furniture is in a poor state and the bathroom wasn't that clean. There were only two plug sockets, which were in inconvenient places for an 8 bed room. The staff were helpful and friendly and there were lockers and door keycard access.
    England, Male, 25-30
  • 5.7


    25 Oct 2019
    Smartstay was well located and felt safe and the breakfast cost €5.90. Unfortunately there's no atmosphere and the bathroom in my room smelt dodgy the first night, when I told staff this in the morning they were fine about it and said they'd get housekeeping to go in that day however they didn't so I reminded them later and they said nothing could be done until the morning. As I was only there for 3 nights this meant the majority of my stay I had to use a bathroom that smelt disgusting
    England, Male, 18-24
  • 5.7


    15 Oct 2019
    The bed sheet did not change and the bathroom was so disgusting. I am disappointed to the kitchen too. Cleanliness definitely down.
    Malaysia, Female, 18-24
  • 4.3


    20 Oct 2019
    All the critical reviews are right. The room is very dirty, and each dorm bed doesn't have the individual light & plug-ins. I am glad I only stayed here one night. Cheap is cheap I guess.
    South Korea, Female, 25-30
  • 3.7


    31 Oct 2019
    The bed was very uncomfortable, which wasn’t the worst of it. The bathroom looked like it hadn’t been cleaned in at least a week or two. The people in my room were very rude and inconsiderate, Turing the lights on very early in the morning and talking very loudly on the phone at 6am. Not a great atmosphere.
    USA, Male, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Key Card Access
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Pool Table