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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations


For cancellations made more than 3 months prior to arrival: 25% of the total amount;
For cancellations made less than 3 months prior to arrival: 50% of the total amount
Less than four weeks prior to arrival: 100% of the total amount plus 50% of the subsistence costs.
Up to 10% of the group members can be cancelled free of charge four weeks prior to arrival.

Additional Terms and Conditions

Payment
4-6 weeks after returning our group contract form, fully filled in and signed, the total amount for the reservation must be paid in advance.
 For bookings made on short notice up to one week before arrival, payment is possible only per credit card. Any remittance costs shall be charged to the depositor.
Please note that upon arrival of the group we collect a security deposit of € 20.00 per person in cash. The teacher/group leader will collect the corresponding total amount and will have it available and hand it over to a member of the reception staff against receipt. Provided there are no complaints about the condition of the room upon check-out, the full amount of the deposit will, of course, be refunded to the teacher/group leader.



House rules
The house rules are a component of the General Terms and Conditions. In the event of infringement of the house rules, Smart Stay City Hostel is entitled to terminate the accommodation agreement without notice. No refund is granted for services not taken advantage of due to contract cancellation.


Liability / Deposits
Anyone causing damage to the building or inventory is liable for the costs within the scope of the statutory provisions (in particular also escorts and event organizers). Theft and intentional damage of property will be promptly reported to the police. Upon the departure of groups the rooms will be inspected by our sta. Gross befoulment and damage will be invoiced and must be paid for upon check-out. Smart Stay assumes no liability for luggage stored in the luggage room or for vehicles or bicycles parked on the premises of Smart Stay Hostel Munich City.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Smart Stay Hostel Munich City

Book more than 14 days in advance for Free Cancellation.
7.5
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Welcome to Smart Stay Hostel Munich City!

Our Smart Stay hostel is located right in the heart of the Munich's city center. We are within ten minute walk from the Central Station and all the major sights with shopping, bars, and restaurants around the corner. Stay at the only backpacker hostel that’s just two minutes’ walk from the Oktoberfest and near two subway stations taking you downtown to the Marienplatz!

Explore Munich's heart, walk to all the city's major sites and find cafés, markets and nightlife just in our neighbourhood. Stroll up downtown, explore the English Garden and taste a beer at the Hofbrauhaus Brewery. Talk a trip to visit Schloss Nymphenburg or visit the German Museum located at the Isar River. Our staff will help finding your way around in Munich.

We offer great value accommodation for everyone. The size and variety of the rooms are unmatched - We offer private rooms, shared dorm rooms for 4, 6 and 8 people and female dorms , all with private bathrooms in every room and with lockers to secure your valuables. We offer spacious and cozy private, double, dormitory rooms (four, six and eightbed-rooms) all with private bathrooms. Each room has Free WiFi. You can also use our internet PCs in our internet cafe located just in the lobby.

All accommodation is offered with ensuite facilities, dressing rooms and lockers. Bring your own lock! We also feature fast internet, a great kitchen, a lounge/TV rooms, laundry, luggage and bike storage and lots of local discounts.

Food
Breakfast is the most important meal of the day and is served between 7 a.m. and 11 a.m. for a small surcharge of 6.50 euros.

Looking forward welcoming you to Munich! View House Rules

Overview

Make Smart Stay Hostel Munich City your base for experiencing our town's famous beer halls and laid-back nightlife. We’re the closest backpackers’ hostel to Oktoberfest – in the autumn, you can wander over in just 13 minutes. Once you’ve had your fill of Bavarian beer, stroll back home and unwind in the common room. Stream a movie on the free Wi-Fi – yep, even from your bunk – or Facetime home. Travelling solo? Head to our on-site bar to mix with other travellers. Feel free to cook breakfast or dinner in our shared kitchen.

Location

You’ll find us central to all of Munich’s must-see sights. Hofbräuhaus am Platzl, arguably the world's most famous beer hall, is a 25-minute walk from our door, and the pretty English Garden is half an hour away. You can reach us in just under an hour from the airport: take the S1 bus to Marienplatz station, then the U3 underground to Goetheplatz – we’re two minutes on foot from there. Walk to us from the central train station in around 15 minutes – just head straight down Goethestraße – or jump on the 68 bus to be with us in 10.

Rooms and Dorms

Whether you stay in a mixed or female-only dorm, you'll have your own en-suite bathroom. Free linen is included in your stay, and you can hire a towel if you’ve forgotten to bring one. Our secure lockers are big enough for your backpack – just remember to bring your padlock. Can’t face the stairs? Luckily, we have a lift too!

Extras and activities

Fancy a fresh coffee to perk you up? Head to our café, where you can also get breakfast for a few euros. Play a relaxed game of pool in the lounge, or settle down with a free city map to plan tomorrow’s exploring. If you've been on the road a while and your laundry is building up, you're welcome to use our washing machine (goodbye stinky socks).

View House Rules

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Reviews & Ratings

  • Value For Money 7.4

  • Security 8.0

  • Location 8.3

  • Staff 8.0

  • Atmosphere 7.0

  • Cleanliness 6.9

  • Facilities 6.8


Latest Reviews

  • 8.3

    Fabulous

    27 Jan 2020
    Not so good wifi in room. Only two power socket in 10 bed dorms, so difficult to charge your devices, have to wait for others and take turns.
    Malaysia, Male, 31-40
  • 8.0

    Fabulous

    25 Jan 2020
    No enough power outlets in each dorm room. But other than that, good location and great staffs.
    Vietnam, Male, 18-24
  • 7.4

    Very Good

    21 Feb 2020
    Good location next to Goetheplatz U-Bahn and bus stations, and good beds. Staff were all very friendly and spoke in German and English when we needed it. Cleanliness was disappointing. The bathroom was dirty (particularly the sink and toilet), all floors were sticky, and a mouse was seen at breakfast. Wifi signal was poor in places. All you can eat breakfast not refilled, so not much left later in the morning, but a good option. Good value for money overall, would recommend.
    Wales, All Male Group, 18-24
  • 6.0

    Good

    21 Feb 2020
    For a more than 20€ a night hostel, it was dirty, the beds where genuinely unsleepabe in. I would have rather slept on the floor.
    England, Female, 18-24
  • 5.7

    Rating

    02 Feb 2020
    I stayed in the mixed dorm for 3 night, the toilet in the room stinks and there’s no room service even though there’s people checked out everyday, maybe they came by to change bed sheets but they did not clean the rubbish bin. And by the end of my 3rd night, there’s no more toilet paper. Also the Wifi reception only works in the lobby not in the room, which is very inconvenient.
    Austria, Female, 25-30
  • 5.1

    Rating

    23 Jan 2020
    When I first checked in I had to be moved because the room was disgusting, food on the floors, no fresh air (the handle on the window was broken off) no natural light. The place stank ! Reception moved me into a second room which was also filthy, however this time I was able to open the window to get fresh air. The bathrooms are a mess. I would sack all of the cleaners, one of them even came into the dorm to use our toilet. The reception staff are great. Sack the cleaners.
    England, Male, 25-30
  • 4.3

    Rating

    25 Feb 2020
    Upon arrival, we were given a room on the 2nd floor that was not cleaned with a clogged toilette and the obvious smell of smoke in the washroom. We mentioned this to the front desk and they were kind enough to change our room to another one on the 5th floor. However, this room was not clean either. There was a mountain of dust bunnies under the bed and the window was broken which made our night chilly and noisy... Will not be going back.
    Canada, Female, 25-30
  • 3.7

    Rating

    29 Jan 2020
    Dirty, dirty, dirty, the kitchen had a really bad smell and was not clean at all, you also have to leave 20 euros deposit to use kitchen equipment which says a lot about the place. It also did not feel safe as a female at all, it gave a really creepy feeling. Bed has hair on it and was dirty, walls were dirty on wall. the people staying were not travellers, they were staying for months. Definitely do not recommend for any travellers.
    England, Female, 18-24
  • 3.4

    Rating

    27 Jan 2020
    One of the worst hostels we've stayed in. The room stank, the atmosphere was unfriendly, (in the staff attitude, policies, and passive agressive signs). The kitchen was horrible and you have to leave a €20 deposit just to use it. The doors were designed in such a way that they always slam which late at night and in the early morning wakes you up. And they overbooked our room so someone was looking for a bed in the middle of the night.
    England, Couple, 25-30
  • 2.9

    Rating

    21 Feb 2020
    Sticky floor in both bedroom and bathroom, dust piled up in every corner of the room, dirty dishes found in the closet (?), foul smell in the whole property, broken down elevator. The list could go on but you'll probably get the idea: to be avoided!
    France, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Key Card Access
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
Entertainment
  • Pool Table


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