Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smile Luang Prabang Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Smile Hostel Luang Prabang it's a brand new hostel located in a beautiful old colonial part of the town. Just a few minutes walk from the main attractions - night market, Mount Phousi, national museum, and Mekong river. Brand new and clean dorms can accommodate from 4 to 10 people.
Our international staff will make sure to resolve any of your problems and requests and will be more than happy to give you some tips and guide you around.

Why You Should Stay With Us
-brand new dorms with all the fixings, every dorm has an ensuite bathroom, air conditioning, wifi that actually reaches the rooms, fans, lockers, every bed also comes with a reading light, socket and privacy curtains.
-perfect location, next to all the main attractions.
-24/7 reception to help you get around town, book buses, rent scooters, get your laundry done or anything else you might need.

Terms and Conditions:
Free Cancellation:1 Day before the arrival without being charged by the property
Check in from 2 pm
Check out Before 11 am
Payment on Arrival: Cash Only
Tax Included
Breakfast Included
No smoking in Room, but have a smoking area
Reception working hours 24/7 View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 8.7

  • Location 9.5

  • Staff 9.1

  • Atmosphere 8.2

  • Cleanliness 8.7

  • Facilities 8.7

Latest Reviews

  • 10.0


    31 Oct 2019
    I had a really good stay there. The staff is really friendly, For breakfast you can choose among different variantes. Amazing value for money!
    Germany, Female, 25-30
  • 10.0


    08 Oct 2019
    Really helpful staff. The room is big and clean with bathroom and toilet. Facilities were overall great.
    Netherlands, Male, 18-24
  • 10.0


    03 Oct 2019
    The hostel is lovely with friendly staff and delicious breakfast:) location is great to everywhere. The room is big and clean with bathroom and toilet. Each bed has a storage box. Shower is great too! I really enjoyed Luang Prabang and the hostel :)
    China, Female, 31-40
  • 9.7


    08 Sep 2019
    This was a lovely hostel. Clean, quiet, safe. I stayed 6 nights because I love LP. So charming. You have to remember that you aren’t staying in a big city. I felt Smile was a very good choice for the setting. Everything was cleaned regularly, there was a great breakfast, and the staff were very kind and helpful. There were lockers in the room big enough to fit everything I brought (except the backpack itself). The room doors locked. The 4 bed room I was in had a toilet and shower inside.
    USA, Female, 25-30
  • 9.4


    23 Oct 2019
    Tuan was super friendly and helpful.and . The place was very clean and quiet and The beds had curtaihs for privacy. Wonderful choice of 6 different breakfasts. Close to river oncq uiet street.
    USA, Male, 41+
  • 9.1


    23 Oct 2019
    Satisfactory hostel given what’s in LP! Clean, big beds, hot showers, doors didn’t fit the frame perfectly anywhere though so gaps to the outside and from the room to the toilet and shower! Had a 4 bed mixed dorm but nobody else came for the 4 nights we stayed, so quiet and relaxing. 5 mins walk from old town, loads of restaurants and bars on the doorstep. Good staff and ok breakfast. Staff helped hire moped, book bus tickets etc!
    England, Couple, 25-30
  • 9.1


    11 Oct 2019
    Clean bed, clean bathroom, central location. The free breakfast was excellent! There is a daily tour that goes to Kuang Si waterfall which made getting there easy. I would stay here again.
    Canada, Female, 25-30
  • 9.1


    02 Sep 2019
    I loved the room here (I was in the 6 bed female dorm), it was so private and clean and spacious. The hostel is in a good position for exploring Luang Prabang, I could walk everywhere. The breakfast was great and filled me up so didn't need to buy lunch. The hostel helped me with my transfer to Vientiane. I met some lovely people in my dorm, though not sure how busy the social area got as it is low season. Would definitely reccomend.
    England, Female, 18-24
  • 8.0


    05 Sep 2019
    Simple hostel for a quiet nights sleep. Beds are comfy, lockers available for valuables. Staff were friendly. No social atmosphere. Free breakfast was nice. Two blocks from the manin street and right near the river, so a perfect location. Dust all around top bunk (easy fix), and there were ants on my bed which was not ideal but the bathroom was clean so not a real cleanliness issue. Would stay again if I wanted a good sleep.
    Australia, Female, 18-24
  • 7.4

    Very Good

    01 Nov 2019
    Pros: staff is helpful, breakfast is included and good, unlimited coffee, lots of outdoor space to relax. Cons: all communal area is outside, WiFi is spotty, and the remotes for the A/C of each room is controlled by the front desk.
    USA, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi