Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smile Luang Prabang Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Smile Hostel Luang Prabang it's a brand new hostel located in a beautiful old colonial part of the town. Just a few minutes walk from the main attractions - night market, Mount Phousi, national museum, and Mekong river. Brand new and clean dorms can accommodate from 4 to 10 people.
Our international staff will make sure to resolve any of your problems and requests and will be more than happy to give you some tips and guide you around.

Why You Should Stay With Us
-brand new dorms with all the fixings, every dorm has an ensuite bathroom, air conditioning, wifi that actually reaches the rooms, fans, lockers, every bed also comes with a reading light, socket and privacy curtains.
-perfect location, next to all the main attractions.
-24/7 reception to help you get around town, book buses, rent scooters, get your laundry done or anything else you might need.

Terms and Conditions:
Free Cancellation:1 Day before the arrival without being charged by the property
Check in from 2 pm
Check out Before 11 am
Payment on Arrival: Cash Only
Tax Included
Breakfast Included
No smoking in Room, but have a smoking area
Reception working hours 24/7 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.1

  • Location 9.5

  • Staff 9.4

  • Atmosphere 8.7

  • Cleanliness 9.1

  • Facilities 8.9

Latest Reviews

  • 10.0


    18 Apr 2019
    Had such a lovely stay here at smile, one of the nicest hostels we've stayed in. The location is nice, just a 10 min walk into the main strip with the night markets etc. The staff are lovely, comfy beds and a powerful shower!!!!! I would recommend for anyone who wants a chilled out time in Luang Prabang!
    England, All Female Group, 18-24
  • 9.7


    10 Apr 2019
    Bed was comfy and very clean. Showers and toilets were clean and a very hot shower!!! Breakfast was very good and free!! Overall vibe was chilled and laid back
    England, Couple, 18-24
  • 9.7


    06 Apr 2019
    AMAZING place to start my journey in Laos. Staff super helpful and friendly and a super cute puppy lives there! Surprised breakfast was included and it was great. The rooms are cleaned everyday and it's central to everything. Not a massive hostel and no outrageous party vibes which is great if you actually want to rest and chill. Would stay here again FOR SURE. Only issue was that the Wi-Fi was a bit slow but you can go to nearby cafes and use theirs.
    Australia, Female, 25-30
  • 9.7


    03 Apr 2019
    Loved this hostel, it was in a good location, easy to walk to most places in Luang Prabang, and it was lovely and clean! Also had really nice big beds and the breakfast was lovely.
    England, Female, 18-24
  • 9.4


    15 Apr 2019
    A nice hostel to enjoy Luang Prabang in. The beds are comfy with ensuite showers and a nice free breakfast. The staff are very helpful and will go out of their way to make sure you have everything you need. Lockers are only large enough to fit a backpack and other small belongings.
    USA, Male, 25-30
  • 9.4


    07 Apr 2019
    Pretty good staff, facilities, location and breakfast. Would recommend bringing your own mosquito net.
    England, Female, 25-30
  • 9.4


    03 Apr 2019
    This hostel is great, had to walk a bit to get to the more lively area but other than that I can’t fault it. The beds are comfy, everything is clean and the staff were helpful.
    England, Couple, 25-30
  • 8.6


    05 Apr 2019
    Stay here if you want a decent hostel in Luang Prabang. Its better kept than Sunrise hostel although both have the same owners. Staff are very helpful, breakfast is good and beds were comfy.
    England, Male, 18-24
  • 8.3


    04 Apr 2019
    Smile is an awesome hostel! Quiet, but nicely located to the main avenues of Luang Prabang. Not much in the way of atmosphere and not a great place for socializing. But very comfortable place to stay and pretty decent breakfast.
    USA, Male, 25-30
  • 6.6


    13 Apr 2019
    Found this hostel to be more of a rip-off than anything else. The beds at least were reasonably comfy, and the WiFi was okay, not great. The free breakfast is disgusting, and the coffee is a giant carafe of Nescafé, not real coffee. Staff weren’t very helpful and only one guy spoke English. They also blatantly overcharge for pretty much everything they offer, so don’t book any buses or tours or anything through them as you’re gonna pay less in town for the same service. Wouldn’t stay here again.
    USA, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi