Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smile Luang Prabang Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Smile Hostel Luang Prabang it's a brand new hostel located in a beautiful old colonial part of the town. Just a few minutes walk from the main attractions - night market, Mount Phousi, national museum, and Mekong river. Brand new and clean dorms can accommodate from 4 to 10 people.
Our international staff will make sure to resolve any of your problems and requests and will be more than happy to give you some tips and guide you around.

Why You Should Stay With Us
-brand new dorms with all the fixings, every dorm has an ensuite bathroom, air conditioning, wifi that actually reaches the rooms, fans, lockers, every bed also comes with a reading light, socket and privacy curtains.
-perfect location, next to all the main attractions.
-24/7 reception to help you get around town, book buses, rent scooters, get your laundry done or anything else you might need.

Terms and Conditions:
Free Cancellation:1 Day before the arrival without being charged by the property
Check in from 2 pm
Check out Before 11 am
Payment on Arrival: Cash Only
Tax Included
Breakfast Included
No smoking in Room, but have a smoking area
Reception working hours 24/7 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.0

  • Location 9.4

  • Staff 9.2

  • Atmosphere 8.5

  • Cleanliness 9.1

  • Facilities 8.8

Latest Reviews

  • 10.0


    30 Jun 2019
    Just an amazing place to stay with the coolest travelers on the planet. Completely Safe & tranquil, even though i changed hotels, i return to Smile to hang out. Staff including Michael & Fuong were just great. Perfect Stay !!!
    USA, Male, 41+
  • 10.0


    26 Jun 2019
    Amazing breakfast, great location
    Bulgaria, Male, 25-30
  • 9.7


    16 Jul 2019
    Perfect location, helpful staff, they offer minivan service to vang vieng and the waterfalls. The breakfast is good and my dorm was spotless clean. Plus, you can recharge your bottle for 2000 kip. Everything was perfect. One suggestion to improve: provide towels!
    Italy, Female, 31-40
  • 9.7


    29 Jun 2019
    Nice place with AC and curtains, had a few ants crawling around but nothing serious. Overall good location and facilities, I’d stay there again!
    USA, Male, 18-24
  • 9.7


    10 Jun 2019
    Really enjoyed this place. Booked a few extra nights after I had stayed a few as I got quite comfortable. Love the breakfasts which are quite hearty. Endless cups of coffee - a real plus. Clean, comfortable, and secure. Clean showers and powerful air conditioning. Staff is lovely!
    USA, Male, 41+
  • 9.4


    11 Jul 2019
    It was a nice and clean hostel but there were ants everywhere especially in the beds and the bathrooms. The sheets were clean and they had curtains around the bed. THE BREAKFAST WAS AMAZING!!! Unfortunately you can only have one order per person BUT it’s only 10,000 kip to get another order. The hostel is located in the perfect area. it’s only a few minutes walk from the night market, the bamboo bridge, the royal palace museum, Mount Phousi, and tons of restaurants and only 20 mins from utopia
    USA, Female, 25-30
  • 9.4


    01 Jul 2019
    Nice hostel. Great free breakfast and free coffee/tea 24/7. Staff was friendly and helpful. Overall we had a good stay!
    Canada, Mixed Group, 25-30
  • 8.6


    14 Jun 2019
    Great location! Seems to be one of the better hostels in the area. Free breakfast was decent as well! Unfortunately there were a lot of ants in our room and the air on isn’t on during the day. However would recommend staying here.
    England, Female, 18-24
  • 8.3


    14 Jun 2019
    Wasn’t too far from town, staff was helpful and very friendly! Family dinners is definitely a plus! Beds are comfy as well, the hostel itself had pretty cool artwork.
    Canada, Female, 18-24
  • 6.9


    11 Jun 2019
    Quiet hostel, but walking distance from market and 25 minute walk to utopia. Nothing going on in terms of socialising and the staff keep themselves to themselves. Private bed curtains are always a plus, but very limited air con (7pm-7am) means it’s HOT and getting ready to go out is a sweaty mess.
    England, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi