Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smile Luang Prabang Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Smile Hostel Luang Prabang it's a brand new hostel located in a beautiful old colonial part of the town. Just a few minutes walk from the main attractions - night market, Mount Phousi, national museum, and Mekong river. Brand new and clean dorms can accommodate from 4 to 10 people.
Our international staff will make sure to resolve any of your problems and requests and will be more than happy to give you some tips and guide you around.

Why You Should Stay With Us
-brand new dorms with all the fixings, every dorm has an ensuite bathroom, air conditioning, wifi that actually reaches the rooms, fans, lockers, every bed also comes with a reading light, socket and privacy curtains.
-perfect location, next to all the main attractions.
-24/7 reception to help you get around town, book buses, rent scooters, get your laundry done or anything else you might need.

Terms and Conditions:
Free Cancellation:1 Day before the arrival without being charged by the property
Check in from 2 pm
Check out Before 11 am
Payment on Arrival: Cash Only
Tax Included
Breakfast Included
No smoking in Room, but have a smoking area
Reception working hours 24/7 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 8.8

  • Location 9.4

  • Staff 9.1

  • Atmosphere 8.3

  • Cleanliness 8.9

  • Facilities 8.7

Latest Reviews

  • 10.0


    24 Aug 2019
    Just one word. PERFECTO 👍
    Indonesia, Female, 31-40
  • 9.7


    08 Sep 2019
    This was a lovely hostel. Clean, quiet, safe. I stayed 6 nights because I love LP. So charming. You have to remember that you aren’t staying in a big city. I felt Smile was a very good choice for the setting. Everything was cleaned regularly, there was a great breakfast, and the staff were very kind and helpful. There were lockers in the room big enough to fit everything I brought (except the backpack itself). The room doors locked. The 4 bed room I was in had a toilet and shower inside.
    USA, Female, 25-30
  • 9.7


    23 Aug 2019
    Nice stay! Wonderful location, staff was really nice. Definitely recommend it!
    USA, Mixed Group, 18-24
  • 9.7


    14 Aug 2019
    I loved my stay at Smile! It’s in a perfect location and has such a great communal area which is perfect for meeting people as a solo traveller, the staff are friendly and helpful, delicious free breakfast and the best shower I’ve had so far on my travels! Highly recommended, thank you Smile!
    England, Female, 25-30
  • 9.7


    13 Aug 2019
    Thanks very much all the staff for making my stay so enjoyable. Special thanks to Tuan and Phen! The description about the hostel is accurate and I especially like the fact that it's on a small and quiet alley, and is two min from the coffee shop Saffron if you miss a really nice cup of western coffee at a cheap price. I suggest adding some travel guides in English. Note for those coming from the airport: tuc tuc should cost 50000 kip per car, not per person - beware.
    Hong Kong China, Female, 31-40
  • 9.1


    02 Sep 2019
    I loved the room here (I was in the 6 bed female dorm), it was so private and clean and spacious. The hostel is in a good position for exploring Luang Prabang, I could walk everywhere. The breakfast was great and filled me up so didn't need to buy lunch. The hostel helped me with my transfer to Vientiane. I met some lovely people in my dorm, though not sure how busy the social area got as it is low season. Would definitely reccomend.
    England, Female, 18-24
  • 8.9


    29 Aug 2019
    Really helpful staff. The bathroom etc was super clean and tidy which was great. Breakfast was really nice
    New Zealand, Couple, 25-30
  • 8.0


    05 Sep 2019
    Simple hostel for a quiet nights sleep. Beds are comfy, lockers available for valuables. Staff were friendly. No social atmosphere. Free breakfast was nice. Two blocks from the manin street and right near the river, so a perfect location. Dust all around top bunk (easy fix), and there were ants on my bed which was not ideal but the bathroom was clean so not a real cleanliness issue. Would stay again if I wanted a good sleep.
    Australia, Female, 18-24
  • 7.7

    Very Good

    27 Aug 2019
    stayed here twice. first time was good. second time both beds had BEDBUGS. didn't sleep the whole night. staff didn't seem to give a crap - told me to move to the adjacent bunk (which I doubt didn't have them too). so yeah it's a good hostel but I would double check for beds and cleanliness!
    Portugal, All Female Group, 18-24
  • 7.7

    Very Good

    10 Aug 2019
    Only stayed one night. Was a problem with ants but it tended to be near the sinks/toilet area so not necessarily a problem with the beds. Guy on reception very nice. Breakfast okay
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi