Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smile Luang Prabang Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Smile Hostel Luang Prabang it's a brand new hostel located in a beautiful old colonial part of the town. Just a few minutes walk from the main attractions - night market, Mount Phousi, national museum, and Mekong river. Brand new and clean dorms can accommodate from 4 to 10 people.
Our international staff will make sure to resolve any of your problems and requests and will be more than happy to give you some tips and guide you around.

Why You Should Stay With Us
-brand new dorms with all the fixings, every dorm has an ensuite bathroom, air conditioning, wifi that actually reaches the rooms, fans, lockers, every bed also comes with a reading light, socket and privacy curtains.
-perfect location, next to all the main attractions.
-24/7 reception to help you get around town, book buses, rent scooters, get your laundry done or anything else you might need.

Terms and Conditions:
Free Cancellation:1 Day before the arrival without being charged by the property
Check in from 2 pm
Check out Before 11 am
Payment on Arrival: Cash Only
Tax Included
Breakfast Included
No smoking in Room, but have a smoking area
Reception working hours 24/7 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 8.9

  • Location 9.4

  • Staff 9.2

  • Atmosphere 8.5

  • Cleanliness 9.0

  • Facilities 8.8

Latest Reviews

  • 10.0


    01 Aug 2019
    Great experience & overall great place to visit.
    USA, Female, 18-24
  • 10.0


    24 Jul 2019
    Lovely stay in Luang Prabang thanks to the centrally located Smile Hostel. 2-5 min walk from the Mekong river and the lovely markets and eateries - but still manages to be so peaceful - it is unbelievable! The brekky is free and scrumptious - different kinds of eggs or pancakes with juice and fruit. Oh theres coffee + tea free 24x7 for those into it. Clean bathrooms and toilets. Plenty of reasonable tour and adventure activity options arranged by the hostel itself. 👌🏻👌🏻
    India, Female, 25-30
  • 9.7


    13 Aug 2019
    Thanks very much all the staff for making my stay so enjoyable. Special thanks to Tuan and Phen! The description about the hostel is accurate and I especially like the fact that it's on a small and quiet alley, and is two min from the coffee shop Saffron if you miss a really nice cup of western coffee at a cheap price. I suggest adding some travel guides in English. Note for those coming from the airport: tuc tuc should cost 50000 kip per car, not per person - beware.
    Hong Kong China, Female, 31-40
  • 9.7


    16 Jul 2019
    Perfect location, helpful staff, they offer minivan service to vang vieng and the waterfalls. The breakfast is good and my dorm was spotless clean. Plus, you can recharge your bottle for 2000 kip. Everything was perfect. One suggestion to improve: provide towels!
    Italy, Female, 31-40
  • 9.4


    06 Aug 2019
    Perfect location. Really chilled out atmosphere, met loads of people. Staff are helpful
    France, Male, 18-24
  • 9.4


    06 Aug 2019
    Really nice place to stay such a good location and staff were supper helpful would defiantly recommend and would stay there again.
    Scotland, Female, 18-24
  • 9.1


    05 Aug 2019
    Good dorm rooms, comfortable beds and decent showers. Always seemed quiet a social place day to day, plenty of people coming and going via the Mekong river cruise. Short walk from the Main Street in Luang Prabang for shops, cafes, bars etc. Staff really polite and helpful.
    England, Male, 25-30
  • 9.1


    22 Jul 2019
    Pleasant enough hostel very conveniently located in the heart of Luang Prabang. Stayed in the four bed dorm which was perfectly comfortable and very clean. Staff were able to arrange my onward transport for me. Included breakfasts were nice.
    England, Male, 31-40
  • 8.3


    23 Jul 2019
    good location and great staff, just ants everywhere
    England, Couple, 18-24
  • 8.0


    21 Jul 2019
    Pretty good hostel (curtain, lamp, outlet by your bed) and solid free breakfast. However, there was a sign in the room saying AC is turned on from 7 pm to 7 am - at about 8 pm the AC wasn’t on so I informed the front desk and they said “it turns on at 10 pm” .... haha great.. even when it was on at night, I was still boiling. Also, there are ants in the beds. Not an infestation but enough to be noticeable
    Canada, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi