Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smile Luang Prabang Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Smile Hostel Luang Prabang it's a brand new hostel located in a beautiful old colonial part of the town. Just a few minutes walk from the main attractions - night market, Mount Phousi, national museum, and Mekong river. Brand new and clean dorms can accommodate from 4 to 10 people.
Our international staff will make sure to resolve any of your problems and requests and will be more than happy to give you some tips and guide you around.

Why You Should Stay With Us
-brand new dorms with all the fixings, every dorm has an ensuite bathroom, air conditioning, wifi that actually reaches the rooms, fans, lockers, every bed also comes with a reading light, socket and privacy curtains.
-perfect location, next to all the main attractions.
-24/7 reception to help you get around town, book buses, rent scooters, get your laundry done or anything else you might need.

Terms and Conditions:
Free Cancellation:1 Day before the arrival without being charged by the property
Check in from 2 pm
Check out Before 11 am
Payment on Arrival: Cash Only
Tax Included
Breakfast Included
No smoking in Room, but have a smoking area
Reception working hours 24/7 View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 8.7

  • Location 9.3

  • Staff 8.6

  • Atmosphere 8.6

  • Cleanliness 8.4

  • Facilities 8.5

Latest Reviews

  • 10.0


    21 Feb 2020
    Very clean and comfy beds, amazing shower pressure, very funny staff and AMAZING breakfast. Would recommend the banana pancake, so fluffy. A great place to meet other travellers and experience the wonderful Luang Prabang. Go here!
    Canada, Female, 18-24
  • 10.0


    09 Feb 2020
    Amazing hostel dorms were fab, staff were so nice and the free breakfast was lovely. A bit far from nightlife but close to all other attractions.
    Ireland, All Female Group, 18-24
  • 9.7


    15 Feb 2020
    Loved the common area outside at smile hostel. So Nice staff and a good way to meet people as a lot spent time there. The location couldn’t be better in our eyes. Just overall a really good hostel.
    Norway, All Female Group, 18-24
  • 9.1


    16 Feb 2020
    This was a very good place. Well located, great breakfast and a good place to meet people. Staff was very helpful but the breakfast girls could smile a little more since it is the “Smile” Hostel.
    USA, Male, 41+
  • 8.9


    02 Mar 2020
    I would definitely recommend staying here, great value for money! Dorms are very clean and spacious, comfy bed with curtains. The best part about it is the included breakfast though, it‘s really good and a perfect opportunity to meet other travelers. Really enjoyed my stay here. Only downside was that contrary to what they’re saying in their description, there was no 24- hour reception, so nobody was there when I arrived in the middle of the night.
    Switzerland, Female, 25-30
  • 8.9


    13 Feb 2020
    Staff lovely and super helpful. Locks on doors and lockers in room for bags. Breakfast included and it was lovely. Nice area for sitting to socialise and chill, but not much of an atmosphere so hard to meet people. Nice location, close to Main Street but set away so quieter
    England, Female, 18-24
  • 8.6


    29 Feb 2020
    It's a very well located hostel with friendly and helpful staff. The rooms are nice and clean and beds very comfy. It's not a party Hostel but it's very social in a chilled way. Would come back again.
    Scotland, Male, 25-30
  • 8.6


    25 Feb 2020
    I stayed in several hostels in Luang Prabang but liked this one the most because of the nice rooms, cleanliness and pleasant common area. The hostel is located in a bit more quiet part of the town which I liked a lot, however it is still close to the main attractions. The only thing is that when I wanted to check out at 7am, which I asked about the day in advance, nobody was there to return my deposit and me and my tuk tuk driver had to wait for 15 minutes until someone arrived.
    Netherlands, Female, 18-24
  • 8.0


    23 Feb 2020
    Great hostel for the price! Friendly social atmosphere. Free breakfast makes it very easy to meet other guests. Not a party hostel, but you'll meet people up for hanging out and going for beers. The main guy on the reception desk was very friendly, 24 hour reception translates as him sleeping behind the desk (we were able to check in at 3am) Dorms are nice, with lights, charging points, privacy curtains and lockers. Good showers. Toilet is a bit smelly. The door to our room didn't close properly
    England, Couple, 25-30
  • 8.0


    18 Feb 2020
    Convenient location between night market street and riverside. Had booked 6 bed female dorm for night of arrival off slowboat but this was not available and I was not told this at check in- no massive deal but would have been nice to be aware of this due to en suite set up and avoided a surprise later that night! FYI- extra showers behind kitchen area. Shower and toilet cubicle in room as well as sink can get bit smelly and noisy. Nice outside communal area. Decent breakfast options.
    England, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi