Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smile Luang Prabang Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Smile Hostel Luang Prabang it's a brand new hostel located in a beautiful old colonial part of the town. Just a few minutes walk from the main attractions - night market, Mount Phousi, national museum, and Mekong river. Brand new and clean dorms can accommodate from 4 to 10 people.
Our international staff will make sure to resolve any of your problems and requests and will be more than happy to give you some tips and guide you around.

Why You Should Stay With Us
-brand new dorms with all the fixings, every dorm has an ensuite bathroom, air conditioning, wifi that actually reaches the rooms, fans, lockers, every bed also comes with a reading light, socket and privacy curtains.
-perfect location, next to all the main attractions.
-24/7 reception to help you get around town, book buses, rent scooters, get your laundry done or anything else you might need.

Terms and Conditions:
Free Cancellation:1 Day before the arrival without being charged by the property
Check in from 2 pm
Check out Before 11 am
Payment on Arrival: Cash Only
Tax Included
Breakfast Included
No smoking in Room, but have a smoking area
Reception working hours 24/7 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 8.6

  • Location 9.5

  • Staff 9.0

  • Atmosphere 8.1

  • Cleanliness 8.6

  • Facilities 8.6

Latest Reviews

  • 9.7


    02 Nov 2019
    Fantastic hostel with a very helpful staff. I also left my main bag here as I travelled around Laos for 10 days. Very good breakfast, good internet, clean dorm rooms and bathrooms, Tuan is very helpful in booking tickets, providing guidance etc. I will gladly stay here again
    England, Male, 41+
  • 9.1


    04 Jan 2020
    Amazing vibe - great place to chill out and meet folks
    USA, Female, 41+
  • 9.1


    16 Nov 2019
    Great hostel- lovely staff and a good breakfast. Privacy curtains on beds as well as individual lights. Quiet but welcoming atmosphere, with a great location. Would definitely recommend for a stay in Luang Prabang!
    England, Couple, 18-24
  • 9.1


    16 Nov 2019
    Just stayed for a night in transit. Nice, quiet property with comfy beds. Staff arranged a late check-in (arrived at 3am) without issue. Helpful and friendly staff- special thanks to Twan for helping me arrange a ride to the airport in a pinch!
    Canada, Male, 25-30
  • 8.9


    18 Nov 2019
    Good hostel, beds are comfy, although the curtains could use a refreshment (mine were falling apart). Toilets and shower are separare, which is enjoyable and is not something you see often around here. Breakfast is good, but you have to be lucky about the bread, sometimes it's hard as a rock. Staff is helpful, if you manage to get them out of their phones... I think they should be ready to answer questions when they see someone approaching, not stay on their phones. Overall had a relaxing stay.
    France, Female, 25-30
  • 8.9


    08 Nov 2019
    With the exception that there was no one there after midnight when I arrived (after a late bus arrival from Hanoi), and I had to wait outside until the morning when they opened, this was a a great place. Centrally located, but in quiet area in Luang Prabang. Good breakfast. Dorm I stayed in what great. The staff person there was great as well. Always helpful with booking onward tickets, etc.
    USA, Male, 41+
  • 8.6


    20 Nov 2019
    Good location around 5 minute walking distance to the night market. Rooms are big and the bunk beds are big, clean restrooms. It just lacks atmosphere at the hostel as no one actually stays at the common area.
    Philippines, Female, 25-30
  • 7.4

    Very Good

    01 Nov 2019
    Pros: staff is helpful, breakfast is included and good, unlimited coffee, lots of outdoor space to relax. Cons: all communal area is outside, WiFi is spotty, and the remotes for the A/C of each room is controlled by the front desk.
    USA, Couple, 25-30
  • 7.1

    Very Good

    01 Dec 2019
    Cheap dorms with free breakfast (surprisingly good and filling!). Well located, 2 minute walk to one end of the nightmarket street so you're really close to restaurants. Staff are a mix - the reception people were really friendly but the breakfast people were consistently grumpy. Not much security as the dorm rooms are usually left unlocked by people and open out right next to the street - but they do provide small lockers. Chill out area could use some work - a few sunloungers and some benches.
    England, Couple, 25-30
  • 7.1

    Very Good

    22 Nov 2019
    This hostel wasn't my favorite but not the worst I've stayed in. The main thing that I didn't like was how minimal the cleaning effort was. There was a lot of dust and mold underneath the least in the room I stayed in. Once I discovered the bathrooms behind the kitchen, those were the only ones I I used. The nice thing was that they had really good tea and coffee available all day, and the eating area was a very relaxing place to hang out. The location is also very convenient.
    USA, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi