Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smile Robotist Hostel (SHA Extra Plus)

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Smile Robotist Hostel provides very comfortable beds. Breakfast, snacks, and coffee are also available.
Moreover, We have got SHA Extra Plus+ approved hotel which refers to the certification issued by Amazing Thailand Safety and Health Administration.

There are two (2) dormitories with air conditioning; one is for six (6) beds, other is a bunk-bed for twelve (12) people. Each bed is equipped with wall power outlets for all your electronic needs, a big locker behind your bed, a small locker for your private valued belonging, a private dorm curtain, and personal bedside lighting. Our beds are comfy and private. The bathrooms are clean and of western standard with Thai style. Wi-Fi access is fast and powerful for your in bed browsing!

We have also provided a tour booking service with getting A SPECIAL DISCOUNT ON ALL TOURS. You can ask us to help you book any tour at any time, whether it is an Elephant Sanctuary experience, Jungle Trekking and/or overnight, White Water or Bamboo Rafting, Thai Cooking Class, ATV, City Tour, or Zipline. And even if you have not planned yet, we have many great ideas for you to make your adventurous experience an unforgettable experience.

Though we are not a party hostel, our focus is on enhancing the social aspect of travel. All members of our local staff are delighted to advise our guests on travel, transport, restaurants, parties and anything else they might require. Sabai Sabai customer service you can only find at Smile Robotist. Leave your worries behind and go with the flow of Chiang Mai.

Smile Robotist Hostel is looking forward to having you stay!
Safe and happy travels...

Free hostel facilities include breakfast, snacks, coffee bicycle, locker, map, WIFI, showers, and communal area. CCTV 24 hours

Property Policies & Conditions

1. Cancellation policy: At least 1 day advance notice for free cancellation.
2. Check in from 13:00 - 21:00
3. Check out before 11:00
4. Reception working hours 08:00 - 21:00
5. Payment upon arrival by cash only.
6. Age restriction: 18+.
7. Visitors:
7.1 Outside guests should leave the property before 22:00.
7.2 Absolutely no outside guests allowed in the dorms.
8. Self-served breakfast is from 07:30 to 11:00.
9. All guests should respect personal space (loud talking & personal items).
10. Respect your neighbors after 22:00.
11. No smoking.
- Outside communal smoking area only.
12. Keep clean communal area.


1. Tour Information and Recommendation Service;
- 100% satisfied guarantee.
- Fast and confirmed Tour reservation.
- Pick up / Drop off straight from our front door.
2. Transportation Arrangement Service;
- Taxi (Red truck) and Tuk Tuk arrangement.
- Car / Motorbike / Scooter Rental Service.
3. Laundry Service;
- Normal 24 hrs.
- Express 4 hrs. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.9

  • Security 9.7

  • Location 9.8

  • Staff 10.0

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.4

Latest Reviews

  • 10.0


    10 Aug 2022
    Such an incredible stay, so easy to socialize and make friends. Tom was also an amazing host, so helpful and friendly. Highly recommended 😀
    England, Male, 25-30
  • 10.0


    08 Aug 2022
    Really nice and social hospital. Really helpful staff. If you have any issues or want to book any trips ton will sort everything out for you and recommend make sure you have the best time. The hostel is very clean and the facilities are really good. I will definitely be coming back
    Wales, Male, 18-24
  • 10.0


    04 Aug 2022
    Great place to stay in chiang mai. Good location, clean rooms, and the host Ton is fantastic, he has information on everything in pai and is always ready to help and secure a discount. Not too much of a party atmosphere but close distance to all the bars so not an issue, and we actually enjoyed it being a bit quieter. Very much enjoyed our stay and if we ever return to Chiang Mai, we will be coming here!
    England, Male, 18-24
  • 10.0


    02 Aug 2022
    Smile Robotist is a short taxi ride away from the train station. Ton, is very knowledgable in tours and packages for pretty much any activity you’re looking for! Whether it’s in Chiang Mai, Chiang Rai or Pai (the places I went). In Chiang Mai, we did wakeboarding at Grand Canyon water park. Visited an elephant sanctuary with added bamboo rafting, then a separate activity of Zip lining. We travelled to Pai and back via minivan. All off which Ton advised us and guided us in booking.
    England, Female, 25-30
  • 10.0


    25 Jul 2022
    Ton is the best host in Thailand. Would recommend.
    England, Male, 18-24
  • 9.4


    01 Aug 2022
    This is a lovely hostel and Ton is a wonderful host. He has amazing recommendations for around the area. He cannot do enough to help, he even waved us off in the taxi when leaving. Highly recommend it and wish we could have stayed longer:
    England, Male, 18-24
  • 9.4


    29 Jul 2022
    Excellent place, the host is super nice and accomodating. Highly recommend
    USA, Male, 31-40
  • 9.4


    27 Jul 2022
    Lovely social hostel with lots of solo travellers, the owner is so lovely, he knows everyone’s names and makes breakfast for free in the morning as well as giving great suggestions of things to do in the city. I would highly recommend this hostel.
    England, Female, 18-24
  • 9.1


    29 Jul 2022
    I would like to dedicate this review to the fantastic owner. You won't need to goto Chiang Mai and prepare anything because Tun will have you sorted. He is incredibly friendly and above all else amazingly helpful! I've stayed in the 6 bed and the 10 bed. In the 6 bed you have your own single decker and they're quite comfortable whereas the 10 bed is normal bunk beds. Both of which offers a light and plug next to the bed. Both have lockers underneath the beds for large luggage.
    England, Male, 18-24
  • 8.9


    02 Aug 2022
    Nice stay, owner is super friendly and helpful with giving recommendations for our stay in chiang mai. We would have stayed longer if there was availability!
    Romania, All Female Group, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Bicycle Parking
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi