Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smile Robotist Hostel (SHA Extra Plus)

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Smile Robotist Hostel provides very comfortable beds. Breakfast, snacks, and coffee are also available.
Moreover, We have got SHA Plus+ approved hotel which refers to the certification issued by Amazing Thailand Safety and Health Administration.

There are two (2) dormitories with air conditioning; one is for six (6) beds, other is a bunk-bed for twelve (12) people. Each bed is equipped with wall power outlets for all your electronic needs, a big locker behind your bed, a small locker for your private valued belonging, a private dorm curtain, and personal bedside lighting. Our beds are comfy and private. The bathrooms are clean and of western standard with Thai style. Wi-Fi access is fast and powerful for your in bed browsing!

Though we are not a party hostel, our focus is on enhancing the social aspect of travel. All members of our local staff are delighted to advise our guests on travel, transport, restaurants, parties and anything else they might require. Sabai Sabai customer service you can only find at Smile Robotist. Leave your worries behind and go with the flow of Chiang Mai.

Smile Robotist Hostel is looking forward to having you stay!
Safe and happy travels...

Free hostel facilities include breakfast, snacks, coffee bicycle, locker, map, WIFI, showers, and communal area. CCTV 24 hours

***Property Policies & Conditions***

1. Cancellation policy: At least 1-day advance notice for free cancellation.
2. Check-in from 13:00 - 21:00
3. Check out before 11:00
4. Reception working hours 08:00 - 21:00
5. Payment upon arrival by cash only.
6. Age restriction: 18+.
7. Visitors:
7.1) Outside guests should leave the property before 22:00.
7.2) Absolutely no outside guests allowed in the dorms.
8. Self-served breakfast is from 07:30 to 11:00.
9. All guests should respect personal space (loud talking & personal items).
10. Respect your neighbors after 22:00.
11. No smoking.
- Outside communal smoking area only.
12. Keep a clean communal area.


1. Tour Information and Recommendation Service;
- Get a Special Discount on all Tours.
- 100% satisfied guarantee.
- Fast and confirmed Tour reservation.
- Pick up / Drop off straight from our front door.
2. Transportation Arrangement Service;
- Taxi (Red truck) and Tuk Tuk arrangement.
- Car / Motorbike / Scooter Rental Service.
3. Laundry Service;
- Normal 24 hrs.
- Express 4 hrs. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 9.8

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.7

  • Cleanliness 9.8

  • Facilities 9.9

Latest Reviews

  • 10.0


    07 Jan 2022
    Amazing place, You should come here. Ton was very helpful and he will give you a lot of information for the places you would like to visit. Thanks for all Ton
    France, Male, 41+
  • 10.0


    22 Dec 2021
    Everything was great!! The Host is super friendly and welcome you with open arms. His reccomendation are awesome!!
    Germany, Male, 25-30
  • 10.0


    11 Dec 2021
    The owner, Ton, goes above and beyond to make your stay in Chiang Mai really worth it. Smile Robotist is without a doubt one of the best hostels in Chiang Mai, and probably one of the best in the whole of Thailand.
    England, Male, 18-24
  • 10.0


    11 Dec 2021
    Ton is one of the loveliest and most helpful people you’d ever hope to meet. Always on hand for great recommendations whether you’re in chiang mai or anywhere else up north. If you’re staying in Chiang Mai stay with Ton
    England, Male, 18-24
  • 10.0


    11 Dec 2021
    If you read the reviews they all say Ton is the best but that is an understatement he is the most amazing hostel owner I’ve ever met!!! He organised literally everything for us, from our car rental to all our activities and he negotiates the best prices! This is definitely the best hostel in chiang mai, it’s location, it’s staff and its facilities are more than worth the price. Stay here you will not regret it :)
    England, All Male Group, 18-24
  • 10.0


    11 Dec 2021
    My stay was absolutely perfect! The hostel is small but it’s very easy to meet and interact with people. The location is also perfect with it being very central in the city and right near a 7-11. Ton, the host, is amazing! He will do everything he can to help you and will give you so many great tips on activities, and places to eat and drink! He will make you breakfast in the morning and will do anything for you! If you’re staying in Chiang Mai this is a 10/10 choice!
    Australia, Male, 25-30
  • 10.0


    04 Dec 2021
    The host, Ton, is AMAZING!! He gave us so many good recommendations for literally everything we wanted to do. And the recommendations did not disappoint! He is also able to get discounts on any activity you want to do around Chiang Mai. And he will organize transportation for you! He is amazing. The hostel is clean and the facilities are nice. Beds are comfy and they have their own outlets and curtains. Couldn’t have asked for a better experience at Smile Robotist!
    USA, Female, 25-30
  • 9.7


    10 Jan 2022
    the hostel owner is the best! So friendly and helpful with everything. Always went out of his way to help us with anything we needed and without asking. I can’t recommend this hotel enough ! YOU ARE AMAZING! Thank you again.
    England, All Female Group, 18-24
  • 9.7


    14 Dec 2021
    Ton was the nicest most helpful host, helped me with day trips and organised taxis when needed to go airport early. He was very caring and great at responding to emails. I very much enjoyed my stay there :-)
    England, Female, 25-30
  • 9.1


    04 Dec 2021
    SMILE ROBOTIST WAS AMAZING!!!!!! I cannot even express how much I would recommend staying here!! The staff was so kind and incredible, they truly went the extra mile to help us in any way that they could. The accomodation itself was perfect for my group, and the location was prime for everything we wanted to see (which was everything!) If I take another trip to Chiang Mai, I will absolutely be staying here again.
    USA, All Female Group, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Bicycle Parking
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi