Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smile Robotist Hostel (SHA Extra Plus)

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Smile Robotist Hostel provides very comfortable beds. Breakfast, snacks, and coffee are also available.
Moreover, We have got SHA Extra Plus+ approved hotel which refers to the certification issued by Amazing Thailand Safety and Health Administration.

There are two (2) dormitories with air conditioning; one is for six (6) beds, other is a bunk-bed for twelve (12) people. Each bed is equipped with wall power outlets for all your electronic needs, a big locker behind your bed, a small locker for your private valued belonging, a private dorm curtain, and personal bedside lighting. Our beds are comfy and private. The bathrooms are clean and of western standard with Thai style. Wi-Fi access is fast and powerful for your in bed browsing!

Though we are not a party hostel, our focus is on enhancing the social aspect of travel. All members of our local staff are delighted to advise our guests on travel, transport, restaurants, parties and anything else they might require. Sabai Sabai customer service you can only find at Smile Robotist. Leave your worries behind and go with the flow of Chiang Mai.

Smile Robotist Hostel is looking forward to having you stay!
Safe and happy travels...

Free hostel facilities include breakfast, snacks, coffee bicycle, locker, map, WIFI, showers, and communal area. CCTV 24 hours

***Property Policies & Conditions***

1. Cancellation policy: At least 1 day advance notice for free cancellation.
2. Check in from 13:00 - 21:00
3. Check out before 11:00
4. Reception working hours 08:00 - 21:00
5. Payment upon arrival by cash only.
6. Age restriction: 18+.
7. Visitors:
7.1 Outside guests should leave the property before 22:00.
7.2 Absolutely no outside guests allowed in the dorms.
8. Self-served breakfast is from 07:30 to 11:00.
9. All guests should respect personal space (loud talking & personal items).
10. Respect your neighbors after 22:00.
11. No smoking.
- Outside communal smoking area only.
12. Keep clean communal area.


1. Tour Information and Recommendation Service;
- 100% satisfied guarantee.
- Fast and confirmed Tour reservation.
- Pick up / Drop off straight from our front door.
2. Transportation Arrangement Service;
- Taxi (Red truck) and Tuk Tuk arrangement.
- Car / Motorbike / Scooter Rental Service.
3. Laundry Service;
- Normal 24 hrs.
- Express 4 hrs. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.8

  • Location 9.8

  • Staff 10.0

  • Atmosphere 9.5

  • Cleanliness 9.6

  • Facilities 9.4

Latest Reviews

  • 10.0


    17 May 2022
    Best Place ever! This is my favorite Hostel, can’t wait to come back and stay here again! It’s very clean, has a great atmosphere and has the perfect location right in the middle of town! The owner is literally the nicest person you’ll ever meet. He helps you with every little detail. He even walked me through pouring rain to get a TukTuk, so I wouldn’t miss my bus. This is a chill hostel, so no party hostel! Looking for a great time and relaxed stay with endless possibilities? Stay here!!
    Germany, Female, 18-24
  • 10.0


    16 May 2022
    This is an absolutely fabulous hostel! The owner, Ton, is one of the nicest people I've ever met. He went out of his way to provide recommendations around town that really enhanced my experience. He is incredibly kind and does everything possible to help you enjoy Chiang Mai. The atmosphere is very communal with lots of great people staying here. Out of all the hostels I've stayed in, I would recommend this one the most!
    USA, Female, 18-24
  • 10.0


    16 May 2022
    Absolutely stellar hostel! Ton (owner) was extremely (!!) helpful for everything and anything for our stay, from things to do in Chiang Mai or nearby to booking tours or classes (offering 10% or more discounts). Clean, friendly, great location. Cannot recommend enough!
    Canada, All Male Group, 18-24
  • 10.0


    16 May 2022
    Great hostel, clean and close to the old city. The host, Ton, was so incredible, really welcoming and will go out of his way to help you. Definitely recommend this place!
    Canada, Female, 25-30
  • 10.0


    12 May 2022
    Smile Robotist hostel was one of the best hostels we have stayed in so far! The owner is a lovely man who makes it feel very homely, takes his time to give you lots of recommendations and will drop everything to help you out! Would highly recommend and we will definitely stay again!
    England, Female, 18-24
  • 10.0


    11 May 2022
    I have never left a restaurant, hotel or hostel review in my life, and here I am
    Australia, Male, 25-30
  • 10.0


    23 Apr 2022
    Informative staff. AC shuts down from 10 AM to 6 PM
    USA, Male, 31-40
  • 10.0


    06 Apr 2022
    loved my stay, owner is amazing, so helpful. Thanks!
    England, Male, 18-24
  • 10.0


    03 Apr 2022
    Honestly one of the best experiences I’ve had in any place to date. The property is clean and close to the centre. The owner Ton is really helpful and genuinely cares if you have a good experience. He’s always able to give great advice on places to go and even provides discounts on tours of up to 25%. Couldn’t recommend a place more to go.
    England, Male, 18-24
  • 9.4


    19 May 2022
    We had a very nice stay at Ton’s hostel! He is very cool and was very helpful; giving the best recommendations in town, helping to print our visa and finding good deals for our trekking tour. Thank you so much. Location is great! Very comfy home-made couch! Only downside, no free water refill, but water bottles for sale.
    Netherlands, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Bicycle Parking
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi