Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Smile Robotist Hostel provides five star hotel mattress. FREE Breakfast & Snack & Coffee, and FREE Bicycle

There are two (2) dormitories with air conditioning; one is for six (6) beds, other is bunk-bed for twelve (12) people. Each bed is equipped with wall power outlets for all your electronic needs, a big locker behind your bed, a small locker for your private valued belonging, private dorm curtain, and a personal bedside lighting. Our beds are comfy and private. The bathrooms are clean and of western standard with Thai style. Wi-Fi access is fast and powerful for your in bed browsing!

Though we are not a party hostel, our focus is on enhancing the social aspect of travel. If you are looking for party, we are sorry to disappoint you. all members of our local staff are delighted to advise our guests on travel, transport, restaurants, parties and anything else they might require. Sabai Sabai customer service you can only find at Smile Robotist. Leave your worries behind and go with the flow of Chiang Mai.

Smile Robotist Hostel is looking forward to having you stay! 
Safe and happy travels...

Hostel Facilities include;
FREE Breakfast & Snack & Coffee, FREE Bicycle, FREE Locker, FREE Map, and FREE WIFI. Hot showers, Rain showers, Large communal areas for socializing. CCTV with 24 hrs monitoring with security alert.

***Property Policies & Conditions***

1. Cancellation policy: At least 1 day advance notice for free cancellation.
2. Check in from 13:00 - 21:00
3. Check out before 11:00
4. Reception working hours 08:00 - 21:00
5. Payment upon arrival by cash only.
6. Age restriction: 18+.
7. Visitors:
7.1 Outside guests should leave the property before 22:00.
7.2 Absolutely no outside guests allowed in the dorms.
8. Self-served breakfast is from 07:30 to 11:00.
9. All guests should respect personal space (loud talking & personal items).
10. Respect your neighbors after 22:00.
11. No smoking.
- Outside communal smoking area only.
12. Keep clean communal area.


1. Tour Information and Recommendation Service; 
- 100% satisfied guarantee. 
- Fast and confirmed Tour reservation. 
- Pick up / Drop off straight from our front door. 
2. Transportation Arrangement Service; 
- Taxi (Red truck) and Tuk Tuk arrangement. 
- Car / Motorbike / Scooter Rental Service. 
3. Laundry Service; View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.3

  • Location 9.8

  • Staff 9.8

  • Atmosphere 8.4

  • Cleanliness 9.1

  • Facilities 9.0

Latest Reviews

  • 10.0


    16 Mar 2020
    If your looking for a party hostel this isn’t the place to go. but if you are looking for a homely, comfortable,secure hostel then I would highly recommend the smile robotist hostel. The host is absolutely lovely and very knowledgeable of the local area. As soon as you arrive you are greeted with a map and recommendations of where to go to eat,drink etc. It’s also very close to the centre of Chiang mai.overall I had an excellent experience here and hope to be back soon!
    England, Male, 18-24
  • 10.0


    25 Feb 2020
    After 3 weeks in South and party hard, I just wanted to skip party hostels and chill for couple days in Chiang Mai, so I chose this hostel. This was the best decision I could have made. I liked thai people before but this owner is the most lovely in whole Thailand. Super careful and super kind. He helped in everything, during the check in he gave me a homemade map with every information which I needed and above my interests. He made breakfast for us, asked about my sleeping and bed. Number1
    Hungary, Female, 25-30
  • 10.0


    12 Feb 2020
    No hostel I’ve stayed in has enough hooks to hang stuff
    Australia, Male, 41+
  • 9.7


    26 Feb 2020
    The best part of this stay was without a doubt Ton, the host. He's warm, friendly and has excellent knowledge about the area. He gives you a homemade map with all the hot spots highlighted and will even book your tours or transportation, with a sweet discount too. The hostel itself is in a good location and is clean and comfortable, I highly recommend and I will be back.
    USA, Male, 25-30
  • 9.1


    15 Mar 2020
    The host is very friendly and gives you a lot of recommendations for sightseeing, activities and food/drink places. He makes to feel you so welcome and comfortable at his cozy, chilling hostel. It's definetly not a party hostel. We stayed at the 12 bedroom. Even though it sounds big, we felt very comfortable because of the curtains at the bed (plus light and socket at each bed).
    Germany, Female, 25-30
  • 9.1


    19 Feb 2020
    The owner was super helpful, although he was only available from 9 to 5. Run any plans you have by him first. He may cut your costs down a lot.
    USA, Couple, 25-30
  • 8.6


    10 Feb 2020
    The owner here was soooo nice! He let me check-in when they opened after coming off an overnight bus ❤ He gave me a nice map and quite a few restaurant recommendations that were delicious! Only downside was there wasn't a great common room, but everyone in my room was very friendly.
    USA, Female, 25-30
  • 8.3


    17 Feb 2020
    Absolutely loved staying here purely because the owner was so lovely and friendly! As soon as we got there he showed us places where we should visit and eat on a map. He helped us book an elephant tour which was also great. Only bad thing to say was the mattresses were very very hard! Otherwise we had a great stay here and definitely recommend!
    England, Couple, 18-24
  • 7.7

    Very Good

    18 Feb 2020
    Pros: Super friendly and helpful owner!! Location (close to the pub street, possible to walk to the nightmarket, around the oldtown) A/C in dorm Cons: No windows, no fresh air Atmosphere
    Germany, Female, 18-24
  • 6.9


    08 Feb 2020
    The owner was nice and location was good. Unfortunately i would not book again because the WiFi did not work, not only for me but for many people. So I had to spend money at cafes to use their WiFi. Also the air conditioning was not on most of the day, so I could not hang out there. The beds were so hard that it hurt my body. I think most of the good reviews here were for the 6 bed dorm. I stayed in the 12. On the last night there was mouse poop in the bathroom. I enjoyed the large lockers.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Bicycle Parking
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities