Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No cancellation allowed

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Snail Bed and Breakfast

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Snail Bed & Breakfast is located at 400 meters from the central park of the city of San Cristobal de las Casas. The establishment offers free breakfast and has an outdoor yard and lounge with TV.

This property offers dorms and private vintage-style rooms with wooden furniture. It has bathrooms outside the rooms for men and women.

Snail Bed & Breakfast offers tour service to the tourist sights of the city and state, massages and temazcal. The reception is available 24 hours everyday.

The establishment is very close to the Ecclesiastical Pedestrian Street and Santo Domingo Temple, as well as the Museum of the Highlands of Chiapas and the Mayan World Textile Center and also several restaurants serving local and international cuisine.

San Cristóbal de las Casas is a great option for travelers interested in the living cultures, history, shopping (textiles, jewelry and handicrafts) and architecture.

In addition, the rating of this accommodation is one of the best in its kind in San Cristobal de las Casas for its cleanliness, comfort, attention and location.

Snail Bed & Breakfast also has an excellent value for money price in San Cristobal de las Casas. Costumers get the best out of their money compared with other accommodations in the same city.

We speak your language!

Snail Bed and Breakfast Policies & Conditions:

Check-in from 15:00 to 23:00

Check-out before 13:00

Courtesy breakfast included from 8:00 to 11:00

By completing this booking I acknowledge that I have read and accept the SNAIL Bed and breakfast policies.

*Payment upon arrival by: Cash (Mexican peso)

*Please note that all our private rooms for 3 have a double bed and a single bed.

*We do not accept customers younger than 18 years old.

*No curfew

*Non smoking rooms.

*No pets allowed.

Cancellation policy: 24 Hours before arrival. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.0

  • Location 9.3

  • Staff 8.8

  • Atmosphere 8.2

  • Cleanliness 8.9

  • Facilities 8.6

Latest Reviews

  • 10.0


    10 Mar 2021
    I really enjoy my stay at Snail hostel! Its a small hostel where you can meet other solo travelers, but also have alone time! Clean and friendly staff & volunteers! The beds are comfortable and they provide extra blankets if you need it! Overall, this hostel brings in great travelers and good vibes!
    USA, Female, 25-30
  • 10.0


    17 Feb 2021
    Super nice, you can have privacy and still meet people. :)
    Austria, Female, 31-40
  • 10.0


    17 Nov 2020
    Totally a hidden gem in San Cristobal. This place is beautiful-feels like a boutique hotel with superb WiFi, nice kitchen, and brand new beds on lofts. Private rooms are beautiful!
    USA, Male, 31-40
  • 9.7


    13 Mar 2021
    Happy to stay here. Thanks for your kindness
    Turkey, Female, 25-30
  • 9.7


    20 Feb 2021
    Loved my stay at snail. Hands down the cleanest hostel I've stayed at in a long time, even the kitchen was sparkling clean! shout out to the amazing staff Maritza and Eduardo for making me feel so welcomed. I enjoyed all the fun movie nights in the common room. Highly recommend to any traveler!
    USA, Female, 25-30
  • 9.1


    29 Jan 2021
    A clean organised hostel/B&B in a good location. The reception team were very helpful and allowed me to check in a bit earlier as I had arrived before official time. The place has been well designed and is kept really clean. The atmosphere was nice but its between a hostel and B&B. Good Place
    England, Male, 41+
  • 8.6


    26 Dec 2020
    This review has nothing to do with the staff, who were friendly and helpful. The property is beautiful, but upstairs all the rooms have glass as a fourth wall and the "walls" aren't even sealed from top to bottom. Therefore you can hear everything outside of your room and vice versa. There is no audio privacy whatsoever and the floors are wooden. I wouldn't stay here again for that reason. Comfy beds though.
    USA, Male, 25-30
  • 8.0


    20 May 2021
    Lovely staff, good location and a good breakfast :)
    England, Female, 18-24
  • 6.6


    04 Feb 2021
    A decent place to stay near the town center on a budget. The building is interesting in the way that it showcases it’s historic architecture, and the courtyard is beautiful. The private room that we stayed in was very cramped with a slanted ceiling so that you could only stand up straight against the front wall. The upper floor where the private rooms are has no ventilation and gets very hot during the day. The staff was quite rude with the exception of one woman, and watched TV all day loudly.
    USA, Couple, 25-30
  • 2.0


    01 May 2021
    The purple haired receptionist -Rafael?- is undoubtedly the rudest hostel receptionist I've ever encountered. My review is based on his attitude. When I said I was from America, he said "America is a large continent and there's more than just the US. That's why most of the world thinks Americans are pretentious." By definition, that's not correct; nonetheless, he killed the dialogue before we had a chance to be cordial. He also lied about bed availability. The other receptionist was PHENOMENAL.
    USA, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • BBQ
  • Book Exchange
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi