Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- From 30 to 21 days before arrival date, your credit card will be deducted of 30% penalty.
- From 20 to 11 days before arrival date, your credit card will be deducted of 50% penalty.
- From 10 days to arrival time, your credit card will be deducted of 100% penalty

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.2
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The house is a nice and relaxing Riad located in the medina of Marrakech a few minutes walking only from the main square Jemaa el Fnaa and the souks (markets).

The house is composed of 7 double-triple-quadruple rooms each one equipped of an en-suite bathroom, (PLEASE NOTE THAT WE DO NOT HAVE ROOMS WITH A/C ) a central Patio decorated with Moorish furniture and a plunge pool in the center, a nice living room and an open air living room corner cool in summer time and very cosy during winter season. There is also a Hammam and a massage area as well as a very nice terrace well equipped for sunbathing.

Check in 14.00hr
Check out12.00hr

Breakfast:8.30hr- 11.00hr
Breakfast is NOT included but it can be served for all guests at 3 euro per person per day:
Breakfast: bread, moroccan crepes, jam, butter, cheese and mint tea or coffee at your choice. (3 euro per person)
Coffee, yoghurt, omlette available on spot. (price list at reception)
The kitchen is for staff only, please let us know if you have any special requests and we will do our best to assist.
Towels:
Private rooms : towels are available and we ask for 3 euro per towel and per stay
We ask that you are careful if you have henna paintings or similar as the henna can damage the towels and linen.
Please Note:
Please send approx. arrival time so we can meet you on arrival.
We require payment of the outstanding balance in cash on arrival. The rate we apply for payment in local currency is as follow:

1 euro = 11 dhs
1 USD = dhs
1 GBP = 14 dhs

Changes and Cancellations made on arrival will be charged for the full amount as stated on your booking.

PLEASE NOTE: We will contact you for payment for the first night via Paypal in order to guarantee your booking

Please allow 48 hours cancellation - prior to your arrival. Cancellations made less than 2 days before arrival we will keep the first night charged, cancellations made more than 2 days before arrival we refund the first night charged.

E-mail us if you need airport pick up : 15 euros one way max 2 people; 20 euro one way for 3 people max or 25 euro per person if 4 and 5 euro per person from 5 people on,
please let us know your approximate arrival time after you receive your confirmation e-mail.

Thank you in advance and we look forward to having you stay in our charming hostel! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 6.7

  • Location 8.7

  • Staff 8.2

  • Atmosphere 7.3

  • Cleanliness 8.7

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    31 Mar 2019
    Great place. Lovely staff, cute accommodation, perfect location.
    Australia, Female, 31-40
  • 10.0

    Superb

    13 Feb 2019
    Riad is beautiful and located in excellent part in Medina. We stayed 4 nights in this Riad and we are more than satisfied. The rooms are wonderful and clean, breakfast is delicious, but the most important thing to mention are the hosts. Amin and Soufiane made our stay! They are treating all their guests with special care and they are always there to help. True example of what hospitaly should look like. We highly recommend this hostel!
    Hungary, Couple, 25-30
  • 10.0

    Superb

    11 Oct 2018
    Beautiful Riad in a small Médina Street, not far from the big square. Beautiful rooms and friendly staff :) more a bed & breakfast than a hostel :)
    Germany, Female, 18-24
  • 9.4

    Superb

    22 Jun 2018
    The riad was really great, friendly staff, awesome breakfast, nice and clean room. Unfortunately, there were very few guests at that time which gave a lack of atmosphere. To find the riad, it would be helpful to place a sign somewhere. Right now, you have to find the correct number and knock without knowing that you are really at the correct address. We had to use the help of a local that asked for a commission in the end...
    Germany, Couple, 25-30
  • 8.6

    Fabulous

    25 Nov 2018
    The staffs were two very decent and helpful gentlemen. However the hostel was not easy to find, the map on website is not correct. Prepare some local notes, maybe 20 DH or you will have to pay euro notes for some kids/teenagers to guide/follow you to the hostel. The first time we were brought to the WRONG hostel, and the owner tried to scam us! Just be careful to greedy man. P.S. Do not go to the No.1 bbq booth on the market, they overcharged. We had the same food for half price at the others.
    Hong Kong, Female, 25-30
  • 6.6

    Good

    24 Jan 2019
    Negative: A bit hard to find, as there are no signs or anything. Very noisy and bad acoustics and soundisolation. It felt like people out in the courtyard could hear everything we talked about in the "private" room. Positive: Pretty okay hosts. Friendly and good at english.
    Denmark, Couple, 25-30
  • 6.3

    Good

    08 Jan 2019
    Good points - great location. Clean. Cheap. Bad points - No key given for riad. Must knock every time to enter. Guys who work in the riad had friends over for drinks and were loud making lots of noise outside our room until past 1am, even after we asked them to be quiet. Woke up for an early flight, but were locked in the riad. Had to scream and shout to get them to wake up to get the door unlocked. They wouldn't accept credit card payment. Only cash. Overall we had a terrible experience.
    England, Male, 25-30
  • 5.4

    Rating

    26 Nov 2018
    One of the staffmembers broke the zipper of my flightbag while cleaning our room. I think this is a bit odd because you don't just break a zipper when you move a new Nomad flightbag. But oke this can happen. I asked for a solution because my flightbag was useless now and everybody could open it. They said ''This is not my responsibillity''. After making a bit of a scene they finally offered to change the zipper of my flightbag. So now I have a flightbag with a shit-quality zipper. No-Go
    Netherlands, Couple, 25-30
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Facilities

Free
  • Free Internet Access
  • Free WiFi
General
  • Breakfast Not Included
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Swimming Pool
  • Towels Not Included
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Café
  • Meals Available
  • Restaurant

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