Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be made at least a week before even if fewer people would otherwise be charged the first night.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Soggiorno Fortezza Fiorentina

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Soggiorno Fortezza Fiorentina is a small family run B&B; it is located on the third floor of a building (there is the elevator). It is only 400 metres walking distance from the central train station in Florence (Firenze Santa Maria Novella) and just 200 meters walk from the exhibition center of the Fortezza da Basso and Firenze Fiera.

From the B&B it takes only 15 minutes to walk to the cathedral square (the Duomo) and from there go around exploring Florence.

Soggiorno Fortezza Fiorentina is outside the restricted traffic zone so you can drive without problems.
The park 'Cascine' and the new Opera House are within easy walking distance.

Massimo and Marisa (the new owners from January 2015) offer their guests 4 bedrooms, each decorated with its own style; all the rooms are with shared bath; there are two full bathrooms for the guests (bathrooms have a special automatic hygienic system).

In the room you will find: tv, table with chairs, hairdryer, linen and towels, toiletries, electric kettle, central heating, air conditioning. In the common area it is possible to use also a microwave.
The wifi is free in all the rooms and in the common area.

Our breakfast is a self-service breakfast; you can prepare it yourself. You will find in the room: packaged croissants, biscuits, jam, fruit juice, sugar, tea, coffee, coffee creamers.

Please note:

You can cancel your reservation for free until 3 days before the day of your arrival. In case of late cancellation or no show we will charge the amount of one night every two booked.

It is possible to check in from 11am until 1 pm and from 3.30pm until 6.30pm. On Saturday and Sunday it is possible to make the check in only in the morning from 11am until 2 pm.

The check out time is at 10.30 am.

If you need to arrive in a different times please let us know in advance so we can fix an appointment for your check in

City tax is 2,50 Euros per person per night. Please note the city tax is not included in the room rate and you have to pay it at the check in.
Please note: from January 1st 2018 the city tax will be 3E per person per night for a maximum 7 nights. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.0

  • Location 9.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 9.0

  • Facilities 7.0

Latest Reviews

  • 10.0


    21 Jun 2018
    The owner was very kind to ask my arrival time and made sure my room was ready for me. The facility was very clean and safe. It is close walk to all local site seeing places which is a plus. Would definitely recommend this place.
    India, Couple, 25-30
  • 9.7


    08 Sep 2018
    Really enjoyed staying here with my partner. Room was huge, small breakfast included, Marisa was very friendly and helpful. AC was great. Location was good- close to train station and city center. Only complaint was that the location is on a busy street and it was very noisy in the morning. Would definitely recommend.
    Netherlands, Couple, 25-30
  • 9.1


    05 Jul 2018
    Incredible location with very welcoming staff. Very small hostel so is quiet
    England, Male, 18-24
  • 8.3


    29 Jun 2018
    Nice place and very convenient location but quite noisy with the train station so close, luckily the windows did block out a lot of the noise
    New Zealand, Couple, 25-30
  • 8.0


    04 Aug 2018
    Marisa was a wonderful host! She helped us with restaurant recommendations and places to visit in the historic district. Great location and close to the train station. Unfortunately the main road noise was constant. Closing the shutters all the way will help!
    Australia, Couple, 25-30
  • 8.0


    29 Jun 2018
    The place was quiet and clean when I arrived but at night there is a lot of noise outside the window at night! Traffic going by on a major road and people yelling. Also no general areas to sit and hang out. It lacks any vibe whatsoever. Breakfast is only biscuits in your room. And you must fill a tea kettle from the bathroom sink. AC was good but bed was a bit uncomfortable. There is no communal kitchen. Marisa was nice af check-in but not around otherwise. I’d say this place is just ok.
    USA, Female, 41+
  • 5.7


    05 Jun 2019
    Very disappointed, although the location was ok, close to station and historic centre. The worst thing was the relentless and powerful noise coming from a very busy intersection, trams, cars, motorcycles, trains that went late into the night and started very early in the morning. Advertised as a B&B, there’s no breakfast, just a small packet of dry biscuits, no coffee, just a few tea bags. Finally the water in the shower had very little pressure, and the room had an unpleasant smell. A waste.
    Australia, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Microwave
  • Housekeeping
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi